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F563: Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing

F563 is one of the federal requirements every Medicare and Medicaid certified nursing home must meet. CMS describes it as: Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. It sits in CMS's resident rights category.

150citations in the CMS files
147homes cited at least once
20in the 12 months to September 2026
2.7%rated actual harm or immediate jeopardy

CMS Health Deficiencies file, data as of September 1, 2026. The files hold each home's last three standard inspections and three years of complaint visits.

How seriously inspectors rate it

Every citation gets a letter for how much harm inspectors found and how many residents it touched (how to read the letters). 48.0% of F563 citations came from a complaint visit rather than a routine inspection.

  • Immediate jeopardy (J, K, L)0 (0.0%)
  • Actual harm (G, H, I)4 (2.7%)
  • Potential for more than minimal harm (D, E, F)146 (97.3%)
  • Potential for minimal harm (A, B, C)0 (0.0%)

By letter: D 102, E 20, F 24, G 4.

What inspectors wrote

Three recent F563 citations from different states, quoted from the inspectors' statements of deficiencies (CMS form 2567). Names are removed by CMS.

Inspectors wrote, June 24, 2026, scope and severity DBased on interviews and record reviews, it was determined that the facility failed to ensure residents have the right to receive visitors of his or her choice and at the time of his or her choosing for 1 (Resident #2) of 10 Residents reviewed for resident rights. The facility did not allow Resident #2 to visit or talk with her Family Members E and G when they called and or came to the facility when Resident #2 wanted to have visitors and calls. This failure could place residents at risk of isolation, decreased emotional wellbeing, and diminished quality of life.

Sulphur Springs Health and Rehabilitation, Sulphur Springs, TX

Inspectors wrote, June 24, 2026, scope and severity DBased on a review of administrative records, medical records, and interviews with family members and facility staff, it was determined that the facility failed to ensure residents' rights were protected by restricting visitation in residents' rooms. This deficient practice was identified for 1 (#5) of 5 residents reviewed during a complaint investigation conducted at the facility.

Carroll Park Healthcare, Baltimore, MD

Inspectors wrote, June 15, 2026, scope and severity DBased on record review, interviews and facility policy review, the facility failed to ensure visitation rights for Resident #33 were honored. This affected one of three residents reviewed for visitations. The facility census was 96.

Scioto Pointe, Columbus, OH

Most recent F563 citations at the harm or jeopardy level

Newest first, all 4 in the current files. Each home's page shows the citation in full context, with its correction status.

InspectionHomeTownLetterVisit
June 11, 2025Shawnee Gardens Healthcare & Rehab CenterShawnee, KS GComplaint
September 25, 2024Riverside Nursing and Rehabilitation CenterAustin, TX GComplaint
January 18, 2024Regency at the ParkCollege Place, WA GComplaint
October 26, 2023Bethany on UniversityFargo, ND GStandard

Most recent F563 citations

InspectionHomeTownLetter
July 29, 2026Utuqqanaat InaatKotzebue, AK F
June 26, 2026Royal Terrace HealthcareDuarte, CA D
June 24, 2026Sulphur Springs Health and RehabilitationSulphur Springs, TX D
June 24, 2026Carroll Park HealthcareBaltimore, MD D
June 15, 2026Scioto PointeColumbus, OH D
June 3, 2026Sunnyside Nursing CenterTorrance, CA D
May 14, 2026Vancrest of New CarlisleNew Carlisle, OH D
May 1, 2026Ashford GardensHouston, TX E
April 10, 2026The Meadows on Sunset Post AcuteLos Angeles, CA D
March 26, 2026Aspen Meadows Health and Rehabilitation CenterBillings, MT D
March 26, 2026Blackfeet Care CenterBrowning, MT D
March 26, 2026Carriage Hill BethesdaBethesda, MD D
March 6, 2026Barnes-Jewish Extended CareSaint Louis, MO E
February 5, 2026Park Avenue Healthcare & Wellness CenterPomona, CA D
January 20, 2026Rio Hondo Subacute & Nursing CenterMontebello, CA D
January 10, 2026Asbury Gardens Nsg & RehabNorth Aurora, IL D
December 31, 2025Shepherd of the Valley-BoardmanYoungstown, OH D
November 25, 2025Avir at San KnollSan Antonio, TX D
November 17, 2025Country Aire Retirement CenterLewistown, MO E
October 9, 2025Elkton Nursing and Rehabilitation CenterElkton, MD D
August 22, 2025Bridgewood Health Care CenterKansas City, MO D
August 22, 2025Hope Creek Nursing & RehabEast Moline, IL D
August 8, 2025Washington Odd Fellows HomeWalla Walla, WA D
July 23, 2025Avir at CenterCenter, TX F
July 17, 2025The Blossoms at West Dixon Rehab & Nursing CenterLittle Rock, AR D

F563 citations by state

Counts depend on how many homes a state has and how often its inspectors visit, so a larger number is not by itself a worse record.

StateCitations
California15
Texas14
Ohio11
Virginia11
Missouri10
Illinois8
Michigan7
Pennsylvania6
Wisconsin6
Colorado4
Florida4
Maryland4
New York4
Georgia3
Montana3
New Jersey3
Oklahoma3
Puerto Rico3
South Carolina3
Washington3
Arizona2
Delaware2
Hawaii2
Kansas2
Louisiana2
North Carolina2
Alaska1
Alabama1
Arkansas1
Indiana1
Kentucky1
Mississippi1
North Dakota1
Nebraska1
Oregon1
Utah1
Vermont1
West Virginia1
Wyoming1

By inspection year: 2019 2, 2020 1, 2021 18, 2022 20, 2023 17, 2024 53, 2025 23, 2026 16.

Common questions

What is F563 in a nursing home inspection?
F563 is the federal requirement to "honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing". CMS files it under resident rights. A home cited under F563 did not meet that requirement at the inspection.
How often is F563 cited?
The CMS files as of September 1, 2026 list 150 F563 citations at 147 nursing homes, 20 of them in the 12 months to that date. 2.7% were rated as actual harm or immediate jeopardy.
Is a F563 citation serious?
It depends on the letter. Most F563 citations (97.3%) were rated as potential for more than minimal harm, D to F. None in the current files is at the immediate jeopardy level.

The interpretive guidance inspectors use for each F-tag is CMS's State Operations Manual, Appendix PP. NursingHomeClear reports the citations as CMS records them and is not affiliated with CMS. All F-tags · Methodology

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