Home / Illinois / Arlington Heights
New Summit Rehabilitation and Healthcare
1200 N Arlington Heights Rd, Arlington Heights, IL 60004 · Cook County · (847) 392-9000
120 certified beds, about 96 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2015
CMS Care Compare ratings, data as of September 1, 2026 · CCN 146179 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 11, 2025, inspectors cited 8 health deficiencies (the Illinois average is 12.6, the national average 9.2).
Of 24 health citations since July 2023, 3 were rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $26,250 in the last three years; the largest was $26,250, and the latest is dated July 7, 2026.
Nurses and nurse aides worked 4.23 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 1.45 of those hours.
43.4% of nursing staff left within the year CMS measured (Illinois average 44.5%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 24 health citations on file.
July 7, 2026Complaint inspection · 2 citations
- G Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interviews, and record review, the facility failed to create and implement/follow a comprehensive care plan to ensure resident safety. This failure affected two residents (R1 and R3) of three (R1, R2, and R3) in the sample. In one instance, a Certified Nursing Assistant failed to follow the care plan interventions requiring continuous supervision/ total assistance during care for R3, resulting in R3 being left unattended and, subsequently, falling to the floor. Also, R1's care plan is not reflective of the Director of Nursing and staff's verbalization/nursing judgement that R1 is best transferred with two staff members present. This failure resulted in a fall with injury.
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to prevent a resident from falling, resulting in a fall with injury and failed to keep another resident free from falls while rehabilitating with two current fractures. These failures affected two (R1 and R3) of three residents (R1, R2, and R3) reviewed for falls. This failure caused R3 to fall while being left alone to perform a personal hygiene task, instead of being supervised for the entire activity of daily living task and failed to prevent R1 from falling due to lack of appropriate care planning which resulted in an injury for R1. These failures have the potential to affect any resident who is a fall risk and any resident requiring total assistance/observance with their activities of daily living tasks.
June 11, 2025Standard inspection · 8 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview and record review the facility failed to have fall interventions in place for a resident at risk for fall and failed to ensure a resident was transferred safely for 2 of 20 residents (R33 and R36) reviewed for safety and supervision in the sample of 20. This failure resulted in R36 falling and sustaining a right ankle fracture that required surgical repair.
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure a cervical neck collar and ace wraps were in place as ordered, failed to clarify physician prescribed medication orders to ensure a resident received the medications and failed to perform an assessment immediately after and following a fall for 4 of 20 residents (R36, R52, R47 and R299) reviewed for quality of care in the sample of 20.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, interviews, and record reviews the facility failed to ensure resident refrigerators were monitored and maintained, and failed to ensure perishable foods were dated which applies to 7 of 7 residents (R33, R55, R67, R65, R298, R199, R80) reviewed for safe food handling in a sample of 20.
- E Provide and implement an infection prevention and control program.
Inspectors wrote4. On 6/9/25 at 11:35 AM, R36 was lying in bed. R36 said that she is getting treatment for the wounds on her buttock. R36's room door did not have a sign on it saying she was on EBP (Enhanced Barrier Precautions) nor was there PPE (Personal Protective Equipment) outside of R36's room. On 6/9/25 at 11:37 AM, V7 (Infection Preventionist) put an EBP sign on R36's door and a cart of PPE outside of the door. On 6/9/25 at 2:25 PM, V7 said that she did just put R36's EBP sign on her door that day. V7 said that she was reviewing charts and noticed that R36 came back from the hospital with multiple wounds and should have been placed on EBP upon her re-admission. R36's Physician's Order Sheet printed on 6/9/25 shows that she re-admitted to the facility on [DATE] and an order for EBP for wounds was placed on 6/9/25. [...]
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on interview and record review the facility failed to ensure a resident's assessment was completed accurately for 1 of 20 residents (R95) reviewed for assessments in the sample of 20.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure a resident had a dressing on a pressure injury and failed to ensure pressure prevention interventions were in place for 2 of 6 residents (R47, R299) reviewed for pressure injuries in the sample of 20.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure indwelling urinary catheter bags were kept below the level of the bladder and off of the floor to prevent infections for 2 of 3 residents (R148 and R47) reviewed for indwelling urinary catheters in the sample of 20.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview, and record review the facility failed to monitor residents to ensure medications were administered completely which applies to 2 of 2 residents (R1, R4) reviewed for medication administration in a sample of 20.
March 10, 2025Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a call light was within reach for a high fall risk resident which applies to 1 or 6 residents (R1) reviewed for safety in a sample of 16.
September 11, 2024Complaint inspection · 1 citation
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on interview and record review the facility failed to ensure treatment orders were performed for a resident with a stage 3 sacral pressure injury. This applies to 1 of 3 residents (R1) reviewed for pressure injuries in the sample of 6.
May 9, 2024Standard inspection · 6 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review the facility failed to initiate Enhanced Barrier Precautions (EBP) for residents with an increased risk of contracting a Multi-drug Resistant Organism (MDRO) during high contact activities for 8 of 10 residents (R198, R292, R22, R287, R190, R301, R203, R291) reviewed for infection control in the sample of 14 and 7 residents (R29, R202, R30, R294, R204, R200, R201) outside the sample.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a resident received showers for 1 of 1 resident (R203) reviewed for activities of daily living in the sample of 14.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a physician ordered dressing was in place for a resident at risk for skin breakdown for 1 of 3 residents (R203) reviewed for pressure ulcers in the sample of 14.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a drainage bag was not laying on the bed, was kept below the level of the bladder, and a dignity bag was used to cover the drainage bag. The facility failed to ensure catheter tubing was not kinked or occluded. This applies to 3 of 3 residents (R287, R22, R190) reviewed for catheters in the sample of 14.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure oxygen was administered at the physician prescribed rate for 1 of 1 resident (R192) reviewed for oxygen in the sample of 14.
- D Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Inspectors wroteBased on observation, interview, and record review the facility failed to honor a resident's food preference and find an appropriate alternative for 1 of 1 resident (R300) reviewed for food preferences in the sample of 14.
January 16, 2024Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview and record review the facility failed to assess a resident's skin condition for 1 of 3 residents (R1) reviewed for non pressure skin condition in the sample of 5.
July 19, 2023Standard inspection · 5 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review the facility failed ensure staff wore hairnets in the kitchen. The facility failed to store dry foods in a manner to prevent contamination. The facility failed to sanitize/wash dishware in a manner to prevent cross contamination. The facility failed to ensure food storage areas were clean and free of debris. These failures have the potential to affect all 35 residents in the facility.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure a COVID positive staff member did not provide cares to facility residents. The facility failed to ensure staff wore the recommended personal protective equipment (PPE) when caring for COVID positive residents and during facility testing for COVID-19. These failures have the potential to affect all 35 residents in the facility.
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, interview, and record review the facility failed to follow the recipes, to ensure the nutritive value of pureed foods, for four of four residents (R18, R25, R28, R197) reviewed for pureed diets in the sample of 12.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on interview and record review, the facility failed to monitor residents' weight that have a history of weight changes for two of three residents (R28, R25) reviewed for weight change in the sample of 12.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview and record review the facility failed to administer medications as ordered. There were 29 opportunities with 5 errors resulting in a 17.24% error rate.
Fire safety inspections
28 fire safety citations on file: 14 on June 11, 2025, 2 on May 9, 2024, 12 on July 19, 2023.
Every fire safety citation28 citations
- F Establish roles under a Waiver declared by secretary.
- F Conduct testing and exercise requirements.
- F Implement emergency and standby power systems.
- F Have an enclosure around a vertical opening shaft.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have proper power supply for life support equipment.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Install proper backup exit lighting.
- E Have properly located and lighted "Exit" signs.
- E Install a fire alarm system that can be heard throughout the facility.
- E Install corridor and hallway doors that block smoke.
- E Install corridor and hallway doors that block smoke.
- E Ensure proper usage of power strips and extension cords.
- F Establish roles under a Waiver declared by secretary.
- F Provide family notifications of emergency plan.
- F Establish emergency prep training and testing.
- F Conduct testing and exercise requirements.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Have an enclosure around a vertical opening shaft.
- E Provide properly protected cooking facilities.
- E Have approved installation, maintenance and testing program for fire alarm systems.
- E Install corridor and hallway doors that block smoke.
- E Install properly constructed windows in hallway walls or doors.
- E Have properly installed electrical wiring and gas equipment.
- E Ensure proper usage of power strips and extension cords.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| July 7, 2026 | Fine | $26,250 |
| June 11, 2025 | Payment Denial | 58 days from July 5, 2025 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Illinois | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.23 | 3.45 | 3.86 |
| Registered nurses | 1.45 | 0.72 | 0.69 |
| All nursing staff on weekends | 3.94 | 3.07 | 3.42 |
| Nurse aides | 2.06 | ||
| Licensed practical nurses | 0.72 | ||
| Nursing staff turnover (share who left in a year) | 43.4% | 44.5% | 45.8% |
| Registered nurse turnover | 23.3% | 41.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.13 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.35 on weekdays and 3.94 on weekends, 9% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.29 in April to June 2025 to 4.23 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.23 | 1.45 | 4.35 | 3.94 | 0.0% | 0 of 90 | 96 |
| Oct to Dec 2025 | 4.11 | 1.40 | 4.24 | 3.79 | 0.0% | 0 of 92 | 89 |
| Jul to Sep 2025 | 4.59 | 1.57 | 4.73 | 4.23 | 0.0% | 0 of 92 | 73 |
| Apr to Jun 2025 | 4.29 | 1.45 | 4.42 | 3.98 | 0.0% | 0 of 91 | 82 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Illinois, Jan to Mar 2026 | 3.26 | 0.65 | 3.40 | 2.92 | 5.4% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Illinois | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 19.7 | 13.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 5.8 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.0 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.3 | 2.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 11.1 | 14.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 14.8 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 13.5 | 21.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.7 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.0 | 13.8 | 12.0 |
Owners and operators
Legal business name: NEW SUMMIT REHABILITATION AND HEALTHCARE LLC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| New Summit Rehabilitation and Healthcare Holdings, LLC | 5% or greater direct ownership interest | Organization | 100% | 05/20/2024 |
| Crook, Ian | 5% or greater indirect ownership interest | Individual | 100% | 05/20/2024 |
| Crook, Ian | Managing control - governing body | Individual | 05/20/2024 | |
| New Summit Rehabilitation and Healthcare Holdings, LLC | Operational/managerial control | Organization | 05/20/2024 | |
| Bartel, Jessica | Operational/managerial control | Individual | 09/01/2024 | |
| Crook, Ian | Operational/managerial control | Individual | 05/20/2024 | |
| Kanev, Leo | Operational/managerial control | Individual | 09/01/2024 | |
| New Summit Rehabilitation and Healthcare Holdings, LLC | Adp of the SNF | Organization | 06/19/2025 | |
| Bartel, Jessica | Adp of the SNF | Individual | 09/01/2024 | |
| Kanev, Leo | Adp of the SNF | Individual | 09/01/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 13 problems in this area, most recently on July 7, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on June 11, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on June 11, 2025: "Provide and implement an infection prevention and control program."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on July 7, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
Other nursing homes nearby
- Lutheran Home for the Aged Arlington Hts, 0.7 mi · 5 of 5 stars · 37 citations
- Moorings of Arlington Heights Arlington Hts, 2.3 mi · 5 of 5 stars · 10 citations
- Bella Terra Wheeling Wheeling, 3 mi · 5 of 5 stars · 19 citations
- Pearl of Rolling Meadows,the Rolling Meadows, 3 mi · 2 of 5 stars · 31 citations
- Eden Vista Prospect Heights Prospect Heights, 3 mi · 5 of 5 stars · 16 citations
- Aliya of Palatine Palatine, 3.4 mi · 4 of 5 stars · 18 citations
- Little Sisters of the Poor of Palatine Palatine, 3.8 mi · 5 of 5 stars · 5 citations
- Addolorata Villa Wheeling, 3.9 mi · 5 of 5 stars · 23 citations
Illinois contacts for a concern about a nursing home
These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Illinois Department of Public Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Illinois Long-Term Care Ombudsman Program, Illinois Department on Aging, 1-800-252-8966. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: IDPH Quarterly Reports of Nursing Home Violators, where Illinois publishes its own records on licensed homes.
Common questions
- What is New Summit Rehabilitation and Healthcare's Medicare star rating?
- CMS rates New Summit Rehabilitation and Healthcare 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did New Summit Rehabilitation and Healthcare get at its last inspection?
- 8 health deficiencies at the standard inspection on June 11, 2025. The Illinois average is 12.6.
- Has New Summit Rehabilitation and Healthcare been fined?
- Yes. CMS lists 1 fine totaling $26,250 in the last three years.
- Does New Summit Rehabilitation and Healthcare accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns New Summit Rehabilitation and Healthcare?
- CMS lists 10 owners and managers. Legal business name: NEW SUMMIT REHABILITATION AND HEALTHCARE LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.