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Oakbrook Health and Rehabilitation

206 W Prospect St., Thorp, WI 54771 · Clark County · (715) 669-5321

58 certified beds, about 36 residents a day · For profit - Corporation · Medicare and Medicaid since 1991

CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
4 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 525472 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on January 29, 2026, inspectors cited 3 health deficiencies (the Wisconsin average is 9.5, the national average 9.2).

None of its 10 health citations since September 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.39 hours per resident per day, against 4.21 across Wisconsin and 3.86 nationally. Registered nurses accounted for 0.74 of those hours.

45.9% of nursing staff left within the year CMS measured (Wisconsin average 46.9%).

CMS links it to Real Property Health Facilities, an affiliated group of 9 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 10 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
9D
0E
1F
Potential for minimal harm
0A
0B
0C
May 27, 2026Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 15, 2026
    Inspectors wroteBased on interview and record review the facility did not implement policies and procedures for ensuring the reporting of physical abuse in accordance with section 1150B of the Act when an allegation of physical abuse was not reported immediately, but no later than 2 hours to the local law enforcement in accordance with state law through established procedures for 1 of 3 residents (R) reviewed (R1). On 05/02/26, the facility was made aware of R1's allegation of abuse. The facility did not report this allegation to local law enforcement within 2 hours. This is evidenced by:Facility policy titled, Resident safety Abuse Policy, with reviewed date of 03/24, states in part: 8. Reporting Suspected Violations: .e. [...]
March 10, 2026Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 20, 2026
    Inspectors wroteBased on record review and interview, the facility did not implement policies and procedures for ensuring the reporting of physical abuse in accordance with section 1150B of the Act when an allegation of physical abuse was not reported immediately, but no later than 2 hours to the State Agency and local law enforcement in accordance with state law through established procedures for 1 of 3 residents (R) reviewed (R1). On 02/03/26, the facility was made aware of R1's allegation of abuse. The facility did not report this allegation to State Agency (SA) or to local law enforcement within 2 hours. This is evidenced by:Facility policy titled, Resident safety Abuse Policy, with reviewed date of 03/24, states in part: 8. Reporting Suspected Violations: .e. [...]
January 29, 2026Standard inspection · 3 citations
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) February 16, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility did not provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections which has the potential to affect all 39 residents.-R44 has open wounds with no Enhanced Barrier Precautions (EBP) in place.-RN I returned to work too soon after illness.-Inappropriate hand washing/gloving during cares (R2). Example 1 The facility protocol titled, Infection Prevention and Control Program, last revised 01/26, reads in part: During an infectious disease outbreak, facility staff along the with medical director will follow prevailing infectious disease protocol at the time-as directed by local or state health agencies or the Centers for Disease Control and Prevention (CDC). [...]
  2. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 16, 2026
    Inspectors wroteBased on interview and record review, the facility did not ensure the accuracy of assessment related to Minimum Data Set (MDS) for 1 of 1 resident reviewed (R1). R1 had a Preadmission Screening and Resident Review (PASARR) 1 and 2 completed, which the MDS assessment did not reflect. R1 was admitted to the facility on [DATE]. Surveyor reviewed R1's health record. PASARR 1 was completed upon admission dated 03/01/24. PASARR 2 was completed on 03/13/24. Surveyor reviewed R1's MDS assessments. The annual MDS on 03/01/24 indicated R1 did not have a PASARR 1 completed. A correction was made to reflect that R1 did in fact have both PASARR 1 and 2 completed. Upon further review, the MDS assessments completed after the correction had the previous information stating R1 did not have either PASARR completed. On 01/28/26 at 2:46 PM, Surveyor interviewed Social Worker (SW) D. [...]
  3. D
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 16, 2026
    Inspectors wroteBased on record review and interview, the facility did not ensure to follow their antibiotic stewardship program that includes antibiotic use protocols and a system to monitor antibiotic use for 1 of 1 resident (R36) reviewed. This is evidenced by:Facility's policy titled Infection Prevention and Control Program revised date of 08/25 documented in part. 9. Antibiotic Stewardship. A. The facility follows the current CDC guidelines for Preventing Antimicrobial Resistance among Long-Term Care Facility Residents and has adopted facility-specific protocols (i.e. see Urinary Tract Infection Protocol) for certain high antibiotic-use infections. B. Additional antibiotic use protocols and systems to monitor antibiotic use: i. Antibiotic prescribing will include documentation of the dose (including route), duration (i.e. [...]
November 10, 2025Complaint inspection · 2 citations
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 4, 2025
    Inspectors wroteBased on interview, record review, and facility document and policy review, the facility failed to protect Resident #3's right to be free from repetitive verbal and mental abuse perpetrated by another resident (Resident #1). Specifically, Resident #1 yelled at their roommate, Resident #3, to shut up, shut their mouth, or stop talking on multiple occasions. This deficient practice affected 1 of 13 sampled residents.
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 4, 2025
    Inspectors wroteBased on interview, record review, and facility document and policy review, the facility failed to ensure a care plan was developed to address ongoing verbal behavioral symptoms directed toward others for 1 (Resident #1) of 13 sampled residents.
June 13, 2025Complaint inspection · 2 citations
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 30, 2025
    Inspectors wroteBased on interviews and record review, the facility failed to protect the resident's right to be free from verbal abuse by staff for 1 of 32 residents (R) reviewed for abuse (R2). Registered Nurse (RN) C verbally abused R2 by yelling and swearing at R2 while wheeling R2 down the hallway in the wheelchair. Facility did not ensure interventions were in place to ensure verbal abuse did not occur to nonverbal, vulnerable residents. This is evidenced by: Facility's policy titled Facility policy titled: Resident Safety Abuse policy, dated 2/22, states in part, under Section titled Protocol: states in part, 2. Application (a) the policy is regarding resident safety has application in the manner in which: .v. The staff members are supervised. R2 was admitted to the facility on [DATE] with diagnoses that include dementia and aphasia. [...]
  2. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 30, 2025
    Inspectors wroteBased on interview and record review, the facility did not ensure a thorough investigation was conducted of a staff to resident verbal abuse. The facility did not conduct a thorough investigation to ensure other residents have not been affected by abuse or have knowledge to prevent further potential abuse by Registered Nurse (RN) C for 1 of 32 residents (R2).
October 16, 2024Standard inspection · 1 citation
  1. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 25, 2024
    Inspectors wroteBased on record review and interview, the facility did not accurately code the Minimum Data Set (MDS) assessments for 2 of 13 residents (R) reviewed. (R1 and R27) R1's MDS assessment is coded in error stating that a PASARR level 2 screen had not been completed when it was completed at the time of assessment. R27 receives hospice services; the MDS assessments were not coded for hospice service. This is evidenced by: Example 1 R1 was admitted to the facility on [DATE] with diagnoses including schizophrenia effective disorder, and anxiety. Review of R1's medical record found a PASARR level 2 screen was completed, dated 03/01/24. R1's admission MDS assessment, dated 03/07/24, indicated for question A1500 that no PASARR level 2 had been completed. [...]
September 20, 2023Standard inspection · 0 citations

Fire safety inspections

4 fire safety citations on file: 2 on January 29, 2026, 2 on September 20, 2023.

Every fire safety citation4 citations
  1. D
    Provide properly protected cooking facilities.
    K 324 · January 29, 2026 · Corrected (the home has a date of correction)
  2. C
    Have simulated fire drills held at unexpected times.
    K 712 · January 29, 2026 · Corrected (the home has a date of correction)
  3. C
    Have simulated fire drills held at unexpected times.
    K 712 · September 20, 2023 · Corrected (the home has a date of correction)
  4. C
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · September 20, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeWisconsinUnited States
All nursing staff (RN, LPN and aides)3.394.213.86
Registered nurses0.740.990.69
All nursing staff on weekends3.073.773.42
Nurse aides1.98
Licensed practical nurses0.66
Nursing staff turnover (share who left in a year)45.9%46.9%45.8%
Registered nurse turnover62.5%39.7%42.9%
Administrators who left0

CMS expects 3.14 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.52 on weekdays and 3.07 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 6.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.70 in April to June 2025 to 3.39 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.390.743.523.07 6.6%0 of 9036
Oct to Dec 20253.570.553.713.23 4.3%0 of 9232
Jul to Sep 20253.900.584.073.48 2.4%0 of 9230
Apr to Jun 20253.700.613.833.38 0.0%0 of 9134
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Wisconsin, Jan to Mar 20264.190.954.363.748.8%0.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeWisconsinUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
27.716.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.22.10.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.82.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.93.33.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.31.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
15.618.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
8.55.04.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
9.015.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
18.423.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
21.915.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.91.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.92.31.8

Owners and operators

Legal business name: THORP NURSING HOME, INC. CMS links this home to Real Property Health Facilities, a group of 9 nursing homes averaging 3.1 stars overall.

NameRoleTypeShareSince
Christina Jayne Penn Management Trust5% or greater direct ownership interestOrganization100%11/01/2010
Penn, Christina5% or greater indirect ownership interestIndividual100%06/01/2015
May, MasonW-2 managing employeeIndividual02/01/2021
Green, PatriciaCorporate officerIndividual10/16/2007
Haworth, AlbertCorporate officerIndividual05/01/2021
Marsh, DawnCorporate officerIndividual04/05/1994
Real Property Health Facilities CorpOperational/managerial controlOrganization08/01/1989
Haworth, AlbertOperational/managerial controlIndividual05/01/2021

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 5 problems in this area, most recently on May 27, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on January 29, 2026: "Ensure each resident receives an accurate assessment."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on January 29, 2026: "Provide and implement an infection prevention and control program."
  4. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.07 hours per resident per day, below the Wisconsin average of 3.77.

Other nursing homes nearby

Wisconsin contacts for a concern about a nursing home

These are the official offices in Wisconsin. NursingHomeClear cannot take or act on complaints.

Common questions

What is Oakbrook Health and Rehabilitation's Medicare star rating?
CMS rates Oakbrook Health and Rehabilitation 2 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Oakbrook Health and Rehabilitation get at its last inspection?
3 health deficiencies at the standard inspection on January 29, 2026. The Wisconsin average is 9.5.
Has Oakbrook Health and Rehabilitation been fined?
CMS lists no fines in the last three years.
Does Oakbrook Health and Rehabilitation accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Oakbrook Health and Rehabilitation?
CMS lists 8 owners and managers, and links the home to Real Property Health Facilities. Legal business name: THORP NURSING HOME, INC.

Sources

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