Cornell Health Services
320 N 7th St., Cornell, WI 54732 · Chippewa County · (715) 239-6288
50 certified beds, about 41 residents a day · For profit - Corporation · Medicare and Medicaid since 1997
CMS Care Compare ratings, data as of September 1, 2026 · CCN 525637 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 14, 2026, inspectors cited 2 health deficiencies (the Wisconsin average is 9.5, the national average 9.2).
None of its 6 health citations since April 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.31 hours per resident per day, against 4.21 across Wisconsin and 3.86 nationally. Registered nurses accounted for 0.74 of those hours.
33.3% of nursing staff left within the year CMS measured (Wisconsin average 46.9%).
CMS links it to North Shore Healthcare, an affiliated group of 59 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 6 health citations on file.
July 14, 2026Standard inspection · 2 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility did not store and follow proper sanitation and food handling practices to prevent foodborne illnesses for 41 residents who consume food out of 41 residents who reside at facility. [...]
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on observation, interview and record review, the facility did not ensure residents are free of any significant medication errors for one resident (R47) of 3 residents observed during medication administration in a sample of 13 residents. The facility failed to implement safe medication administration measures which include checking correct timing of a PRN (as needed) medication that could have led to an accidental overdose of a narcotic medication to R47 by giving it 2 hours early according to physician orders.
May 7, 2025Standard inspection · 1 citation
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review, the facility did not ensure that food was prepared, distributed, and served in accordance with professional standards for food service safety. Kitchen staff had beard hair exposed and uncovered while preparing food. This had the potential to affect all 39 of 39 residents residing in the facility.
September 4, 2024Complaint inspection · 1 citation
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review, the facility did not establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. This had the potential to affect 17 residents (R) on the 200 Hall. The facility did not ensure the standards of practice for applying and removing Personal Protective Equipment (PPE) to prevent the spread of infection while providing high contact care for COVID-19 positive R4. Housekeeper observed not sanitizing hands between resident rooms when delivering clean linens.
April 10, 2024Standard inspection · 2 citations
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation and interview, the facility did not ensure the privacy and confidentiality of resident medical records. Staff left the Medication Administration Record (MAR) open and visible when unattended during medications administration. This occurred for 1 of 8 residents (R) during medications administration. (R19).
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review, the facility did not establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Staff did not perform hand hygiene during 1 of 3 observations (R7) of personal care. Staff did not perform hand hygiene during 1 of 7 residents (R29) observed during medication pass.
Fire safety inspections
9 fire safety citations on file: 1 on July 14, 2026, 5 on May 7, 2025, 3 on April 10, 2024.
Every fire safety citation9 citations
- C Inspect, test, and maintain automatic sprinkler systems.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Provide properly sized and located linen or trash receptacles.
- E Ensure proper usage of power strips and extension cords.
- D Construct fire resistant interior walls.
- D Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- F Install corridor and hallway doors that block smoke.
- E Meet requirements for the installation and maintenance of electrical systems.
- D Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Wisconsin | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.31 | 4.21 | 3.86 |
| Registered nurses | 0.74 | 0.99 | 0.69 |
| All nursing staff on weekends | 2.95 | 3.77 | 3.42 |
| Nurse aides | 2.04 | ||
| Licensed practical nurses | 0.53 | ||
| Nursing staff turnover (share who left in a year) | 33.3% | 46.9% | 45.8% |
| Registered nurse turnover | 37.5% | 39.7% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.50 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.46 on weekdays and 2.95 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.41 in April to June 2025 to 3.31 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.31 | 0.74 | 3.46 | 2.95 | 0.0% | 0 of 90 | 41 |
| Oct to Dec 2025 | 3.47 | 0.78 | 3.61 | 3.11 | 0.0% | 0 of 92 | 41 |
| Jul to Sep 2025 | 3.38 | 0.84 | 3.53 | 3.02 | 0.0% | 0 of 92 | 41 |
| Apr to Jun 2025 | 3.41 | 0.77 | 3.54 | 3.08 | 0.0% | 0 of 91 | 40 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Wisconsin, Jan to Mar 2026 | 4.19 | 0.95 | 4.36 | 3.74 | 8.8% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Wisconsin | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 20.8 | 16.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.8 | 2.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.4 | 2.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.8 | 3.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.1 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 15.3 | 18.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.0 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 5.4 | 15.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.5 | 23.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 6.2 | 15.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 2.3 | 1.8 |
Owners and operators
Legal business name: NSH CORNELL LLC. CMS links this home to North Shore Healthcare, a group of 59 nursing homes averaging 2.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Nshf Operations LLC | 5% or greater direct ownership interest | Organization | 100% | 07/24/2017 |
| Mills, David | 5% or greater indirect ownership interest | Individual | 20% | 06/29/2017 |
| Cibc Bank USA | 5% or greater security interest | Organization | 12/31/2024 | |
| Baumann, Troy | Corporate director | Individual | 06/29/2017 | |
| Hoehn, Jeffrey | Corporate director | Individual | 06/29/2017 | |
| Cliftonlarsonallen LLP | Operational/managerial control | Organization | 05/22/2018 | |
| Continuum Therapy Partners LLC | Operational/managerial control | Organization | 03/01/2025 | |
| North Shore Healthcare LLC | Operational/managerial control | Organization | 10/01/2017 | |
| Nsh Rehab LLC | Operational/managerial control | Organization | 03/01/2025 | |
| Wipfli LLP | Operational/managerial control | Organization | 02/01/2025 | |
| Baumann, Troy | Operational/managerial control | Individual | 10/01/2017 | |
| Belongia, Christina | Operational/managerial control | Individual | 11/01/2019 | |
| Bergh, Madilyn | Operational/managerial control | Individual | 05/31/2026 | |
| Gee, Darren | Operational/managerial control | Individual | 11/30/2021 | |
| Greer, Lauren | Operational/managerial control | Individual | 11/29/2023 | |
| Hoehn, Jeffrey | Operational/managerial control | Individual | 10/01/2017 | |
| McConnell, Alexandria | Operational/managerial control | Individual | 05/20/2024 | |
| Patzer, Colleen | Operational/managerial control | Individual | 02/14/2023 | |
| Purtell, Brian | Operational/managerial control | Individual | 06/01/2018 | |
| Cliftonlarsonallen LLP | Adp of the SNF | Organization | 04/15/2025 | |
| Continuum Therapy Partners LLC | Adp of the SNF | Organization | 04/15/2025 | |
| Cornel Property Holdings, LLC | Adp of the SNF | Organization | 05/01/2022 | |
| North Shore Healthcare LLC | Adp of the SNF | Organization | 04/15/2025 | |
| Nsh Rehab LLC | Adp of the SNF | Organization | 06/11/2025 | |
| Nshf Wisconsin LLC | Adp of the SNF | Organization | 05/09/2025 | |
| Wipfli LLP | Adp of the SNF | Organization | 04/15/2025 | |
| Baumann, Troy | Adp of the SNF | Individual | 10/01/2017 | |
| Belongia, Christina | Adp of the SNF | Individual | 11/01/2019 | |
| Bergh, Madilyn | Adp of the SNF | Individual | 05/31/2026 | |
| Gee, Darren | Adp of the SNF | Individual | 11/30/2021 | |
| Greer, Lauren | Adp of the SNF | Individual | 11/29/2023 | |
| Hoehn, Jeffrey | Adp of the SNF | Individual | 10/01/2017 | |
| McConnell, Alexandria | Adp of the SNF | Individual | 05/20/2024 | |
| Patzer, Colleen | Adp of the SNF | Individual | 02/14/2023 | |
| Purtell, Brian | Adp of the SNF | Individual | 06/01/2018 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on July 14, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on September 4, 2024: "Provide and implement an infection prevention and control program."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on July 14, 2026: "Ensure that residents are free from significant medication errors."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on April 10, 2024: "Keep residents' personal and medical records private and confidential."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.95 hours per resident per day, below the Wisconsin average of 3.77.
Other nursing homes nearby
- Meadowbrook at Bloomer Bloomer, 17.8 mi · 3 of 5 stars · 15 citations
- Dove Healthcare - Bloomer Bloomer, 18.1 mi · 4 of 5 stars · 8 citations
- Dove Healthcare - Regional Vent Center Chippewa Falls, 18.4 mi · 3 of 5 stars · 9 citations
- Wi Veterans Home at Chippewa Falls Chippewa Falls, 19.6 mi · 5 of 5 stars · 11 citations
- Care & Rehab - Ladysmith 1 Ladysmith, 21.2 mi · 3 of 5 stars · 21 citations
- Care & Rehab - Ladysmith 2 Ladysmith, 21.2 mi · 5 of 5 stars · 4 citations
- Chippewa Manor Nursing and Rehabilitation Chippewa Falls, 21.2 mi · 5 of 5 stars · 11 citations
- Oakbrook Health and Rehabilitation Thorp, 22.2 mi · 2 of 5 stars · 10 citations
Wisconsin contacts for a concern about a nursing home
These are the official offices in Wisconsin. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Wisconsin Department of Health Services, Division of Quality Assurance, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Wisconsin Board on Aging and Long Term Care, Ombudsman Program, 1-800-815-0015. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Wisconsin DHS Provider Search (Survey History), where Wisconsin publishes its own records on licensed homes.
Common questions
- What is Cornell Health Services's Medicare star rating?
- CMS rates Cornell Health Services 5 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Cornell Health Services get at its last inspection?
- 2 health deficiencies at the standard inspection on July 14, 2026. The Wisconsin average is 9.5.
- Has Cornell Health Services been fined?
- CMS lists no fines in the last three years.
- Does Cornell Health Services accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Cornell Health Services?
- CMS lists 35 owners and managers, and links the home to North Shore Healthcare. Legal business name: NSH CORNELL LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.