Find a nursing home

Home / Wisconsin / Menasha

Oakridge Gardens Nur Ctr, Inc

1700 Midway Rd, Menasha, WI 54952 · Winnebago County · (920) 739-0111

106 certified beds, about 61 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1990

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 525463 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 14, 2025, inspectors cited 8 health deficiencies (the Wisconsin average is 9.5, the national average 9.2).

None of its 20 health citations since February 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 5.46 hours per resident per day, against 4.21 across Wisconsin and 3.86 nationally. Registered nurses accounted for 0.90 of those hours.

50.9% of nursing staff left within the year CMS measured (Wisconsin average 46.9%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 20 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
13D
3E
2F
Potential for minimal harm
0A
1B
1C
May 14, 2025Standard inspection · 8 citations
  1. F
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    F801 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 16, 2025
    Inspectors wroteBased on staff interview and record review, the facility did not designate a person to serve as the director of food and nutrition services who was a certified dietary manager, a certified food service manager, had a national certification for food service management and safety from a national certifying body, or who had an associates or higher level degree in food service management or hospitality. This practice had the potential to affect all 66 residents residing in the facility. Dietary Manager (DM)-F was not enrolled in an approved Dietary Manager training course.
  2. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 15, 2025
    Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure medications for 3 residents (R) (R270, R62, and R57) in 3 of 6 medication carts were labeled and/or dated appropriately and that expired medical supplies were removed from storage. In addition, the facility did not ensure expired supplies were removed from storage in 2 of 4 medication storage areas. This practice had the potential to affect more than 4 of the 66 residents residing in the facility. Medication carts contained open, unlabeled and undated inhalers, eye drops, and nasal sprays and expired medical supplies. Medication storage areas contained expired items.
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 10, 2025
    Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure food was stored and prepared in a sanitary manner. This practice had the potential to affect more than 4 of the 66 residents residing in the facility. The facility did not ensure food was dated/stored in a manner to ensure food safety.
  4. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 10, 2025
    Inspectors wroteBased on observation, staff interview, and record review, the facility did not establish and maintain an infection prevention and control program designed to prevent the development and transmission of communicable disease and infection. This practice had the potential to affect more than 4 of the 66 residents residing in the facility. Staff line lists did not contain last symptom dates or times and/or return to work dates for 14 staff. In addition, the facility allowed 7 staff with gastrointestinal (GI) illness symptoms to return to work earlier than recommended per the facility's policy and the Centers for Disease Control and Prevention (CDC) guidelines. The facility also allowed 1 staff who tested positive for influenza to return to work earlier than recommended per the facility's policy. R172 was on contact precautions. [...]
  5. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 15, 2025
    Inspectors wroteBased on staff interview and record review, the facility did not ensure 2 residents (R) (R50 and R57) of 23 sampled residents had the appropriate signatures on their Emergency Care Do Not Resuscitate Order (DNR) forms (Department of Health Services (DHS) Division of Public Health F-44763) thus rendering the DNR orders invalid. R50 had an activated Power of Attorney for Healthcare (POAHC). R50's DNR form was not signed by R50 or R50's POAHC. R57's DNR form was not signed by R57 or R57's POAHC.
  6. D
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 15, 2025
    Inspectors wroteBased on staff interview and record review, the facility did not ensure the required Minimum Data Set (MDS) assessment data was transmitted timely for 3 residents (R) (R16, R175, and R174) of 3 sampled residents. R16 and R175s' Discharge MDS assessments were not completed or submitted. R174's Discharge MDS assessment was not submitted.
  7. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 3, 2025
    Inspectors wroteBased on observation, staff interview, and record review, the facility did not follow the plan of care during a transfer for 1 resident (R) (R45) of 2 sampled residents. R45 had a history of falls. R45's plan of care contained an intervention to use a gait belt and a 2-wheeled walker during transfers. On 5/12/25, staff transferred R45 without a gait belt or 2-wheeled walker.
  8. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 11, 2025
    Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure the medication error rate was below 5%. During medication administration, Surveyor observed 4 errors out of 27 opportunities which resulted in an error rate of 14.81%. This affected 3 residents (R) (R36, R172, and R33) of 5 residents observed during medication administration Staff did not ensure intravenous (IV) medications were administered within the scheduled time frame for R36 and R172. Staff did not ensure R33's blood pressure was within the ordered parameters prior to administering medication.
February 7, 2025Complaint inspection · 1 citation
  1. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 10, 2025
    Inspectors wroteBased on staff interview and record review, the facility did not thoroughly investigate an allegation of abuse for 2 residents (R) (R2 and R1) of 2 sampled residents. R2 reported an allegation of physical abuse on 1/19/25 that involved Certified Nursing Assistant (CNA)-E. The facility did not ensure CNA-E was removed from or supervised during resident care pending the results of the investigation. R1 reported to a nurse on 11/29/24 that R1 was recently raped by an unknown male staff. The facility did not thoroughly investigate the allegation of sexual abuse.
April 3, 2024Standard inspection · 6 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 25, 2024
    Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure food was stored and prepared in a sanitary manner. This practice had the potential to affect 73 of 73 residents residing in the facility. Staff did not date items with open dates and received dates. Staff did not ensure food was stored in a sanitary manner. Staff did not wash hands when moving from dirty to clean activities. Staff did not wait two minutes to take microwave reheated food temperatures to ensure food was heated evenly. In addition, staff did not ensure microwaved foods reached the food safety temperature prior to serving.
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 25, 2024
    Inspectors wroteBased on staff interview and record review, the facility failed to develop and/or implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act for 1 Resident (R) (R50) of 2 residents. R50 was observed laying across another resident in their bed without clothes on. The potential allegation of abuse was not reported to the State Agency (SA) or local law enforcement.
  3. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 25, 2024
    Inspectors wroteBased on staff interview and record review, the facility did not thoroughly investigate a potential allegation of abuse for 1 Resident (R) (R50) of 2 residents. R50 was observed laying across another resident in their bed without clothes on. Facility administration was not aware the incident occurred and a thorough investigation was not completed.
  4. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 17, 2024
    Inspectors wroteBased on staff and resident interview and record review, the facility did not ensure consistent communication for 1 Resident (R) (R24) of 1 resident who received dialysis services. The facility did not provide R24 with a dialysis communication binder prior to routine dialysis appointments and did not have evidence of communication between the facility and the dialysis center on R24's dialysis days.
  5. D
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    F744 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 23, 2024
    Inspectors wroteBased on staff interview and record review, the facility did not ensure 1 Resident (R) (R34) of 3 residents with a diagnosis of dementia received the appropriate care and services to attain or maintain their highest practicable well being. R34 had a diagnosis of dementia and exhibited physically and verbally aggressive behavior. The facility did not revise R34's plan of care in an attempt to provide effective dementia treatment and behavioral interventions to enhance R34's quality of life.
  6. C
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    F882 · Infection Control · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) May 3, 2024
    Inspectors wroteBased on staff interview and record review, the facility did not ensure a staff person designated as the Infection Preventionist (IP) completed specialized training in infection prevention and control. This practice had the potential to affect all 73 residents residing in the facility. IP-J did not complete specialized training for infection prevention and control.
February 8, 2023Standard inspection · 5 citations
  1. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 3, 2023
    Inspectors wroteBased on interview and record review, the facility did not ensure 1 Resident (R) (R25) of 7 residents reviewed for Preadmission Screen and Resident Review (PASARR) had an updated Level I screen or a Level II referral completed when R25 was diagnosed with major depressive disorder and prescribed psychotropic medication (medication that affects a person's mental state). On 6/10/22, R25's provider prescribed fluoxetine (an antidepressant medication). On 9/8/22, R25's provider also prescribed lorazepam (an antianxiety medication). On 10/12/22, a diagnosis of major depressive disorder was added to R25's diagnoses list. A PASARR Level I screen and a Level II referral were not completed.
  2. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 3, 2023
    Inspectors wroteBased on staff interview and record review, the facility did not ensure 3 Residents (R) (R12, R44 and R7) of 6 residents reviewed for nutrition and weight loss received the necessary care and services to meet nutritional goals and prevent continued weight loss. R44 had a 15 pound or 11.56% unintended weight loss within three months. The facility did not update the provider regarding R44's unintended weight loss. In addition, the dietician's recommendations for a dietary supplement, appetite stimulant and to weigh R44 were not reviewed or implemented by the facility. R12 had a 9 pound or 5.49% unintended weight loss within one week. The facility did not monitor R12's variation of weight or update the provider following the unintended weight loss. In addition, the dietician's recommendation for a dietary supplement was not reviewed or implemented by the facility. [...]
  3. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 3, 2023
    Inspectors wroteBased on staff interview and record review, the facility did not ensure 2 Residents (R) (R54 and R163) of 8 sampled residents reviewed for influenza vaccination were offered the vaccine. In addition, the facility did not ensure 2 Residents (R35 and R163) of 8 sampled residents reviewed for vaccinations were offered the Prevnar (PCV) 13 vaccine as indicated. R54 was admitted to the facility on [DATE] and was not offered the influenza vaccine. R35 was admitted to the facility on [DATE] and was not offered the PCV13 vaccine. R163 was admitted to the facility on [DATE] and was not offered the influenza or PCV13 vaccines.
  4. D
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 3, 2023
    Inspectors wroteBased on staff interview and record review, the facility did not ensure 3 Residents (R) (R54, R163, and R260) of 8 residents reviewed for vaccinations were offered or received the COVID-19 vaccine. R54, R163, and R260's medical records did not include documentation that indicated the residents received or declined the COVID-19 vaccine.
  5. B
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) March 3, 2023
    Inspectors wroteBased on staff interview and record review, the facility did not ensure 3 Residents (R) (R58, R32 and R18) of 15 residents reviewed for hospitalization received the proper notice to include date of transfer, reason for transfer, location of transfer, appeal rights and contact information for the State Long-Term Care Ombudsman. In addition, the facility did not notify the State Long-Term Care Ombudsman of hospital transfers for 14 Residents (R58, R10, R11, R25, R34, R47, R48, R173, R174, R175, R176, R177, R32 and R18) of 15 residents reviewed for hospitalization. R58 was transferred to the hospital on [DATE]. The facility did not did not inform R58's representative in writing or the Ombudsman of the transfer. R10 was transferred to the hospital on [DATE]. The facility did not inform the Ombudsman of the transfer. R11 was transferred to the hospital on [DATE]. [...]

Fire safety inspections

13 fire safety citations on file: 4 on May 14, 2025, 7 on April 3, 2024, 2 on February 8, 2023.

Every fire safety citation13 citations
  1. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · May 14, 2025 · Corrected (the home has a date of correction)
  2. E
    Have properly located and lighted "Exit" signs.
    K 293 · May 14, 2025 · Corrected (the home has a date of correction)
  3. E
    Have proper medical gas storage and administration areas.
    K 923 · May 14, 2025 · Corrected (the home has a date of correction)
  4. D
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · May 14, 2025 · Corrected (the home has a date of correction)
  5. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · April 3, 2024 · Corrected (the home has a date of correction)
  6. F
    Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    K 346 · April 3, 2024 · Corrected (the home has a date of correction)
  7. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · April 3, 2024 · Corrected (the home has a date of correction)
  8. E
    Have an enclosure around a vertical opening shaft.
    K 311 · April 3, 2024 · Corrected (the home has a date of correction)
  9. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · April 3, 2024 · Corrected (the home has a date of correction)
  10. E
    Provide properly protected cooking facilities.
    K 324 · April 3, 2024 · Corrected (the home has a date of correction)
  11. D
    Use approved construction type or materials.
    K 161 · April 3, 2024 · Corrected (the home has a date of correction)
  12. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · February 8, 2023 · Corrected (the home has a date of correction)
  13. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · February 8, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeWisconsinUnited States
All nursing staff (RN, LPN and aides)5.464.213.86
Registered nurses0.900.990.69
All nursing staff on weekends4.713.773.42
Nurse aides3.28
Licensed practical nurses1.28
Nursing staff turnover (share who left in a year)50.9%46.9%45.8%
Registered nurse turnover55.6%39.7%42.9%
Administrators who left0

CMS expects 3.67 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.76 on weekdays and 4.71 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 23.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.30 in April to June 2025 to 5.46 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.460.905.764.71 23.8%0 of 9061
Oct to Dec 20255.040.805.314.35 27.8%0 of 9269
Jul to Sep 20255.200.935.444.57 30.4%0 of 9269
Apr to Jun 20255.300.865.554.68 29.2%0 of 9166
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Wisconsin, Jan to Mar 20264.190.954.363.748.8%0.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeWisconsinUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
9.916.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.82.10.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.62.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.63.33.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.31.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
20.618.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
1.25.04.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
15.615.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
28.723.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
11.615.512.0

Owners and operators

Legal business name: OAKRIDGE GARDENS NURSING CENTER, INC..

NameRoleTypeShareSince
Schanke, Michael5% or greater direct ownership interestIndividual100%03/01/2012
Schanke, MichaelW-2 managing employeeIndividual01/01/1998
Schanke, AmyCorporate directorIndividual03/01/2012
Schanke, MichaelCorporate directorIndividual03/01/2012
Schanke, AmyCorporate officerIndividual03/01/2012
Schanke, MichaelCorporate officerIndividual01/01/1998

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on May 14, 2025: "Provide and implement an infection prevention and control program."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on May 14, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on May 14, 2025: "Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on February 7, 2025: "Respond appropriately to all alleged violations."

Other nursing homes nearby

Wisconsin contacts for a concern about a nursing home

These are the official offices in Wisconsin. NursingHomeClear cannot take or act on complaints.

Common questions

What is Oakridge Gardens Nur Ctr, Inc's Medicare star rating?
CMS rates Oakridge Gardens Nur Ctr, Inc 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Oakridge Gardens Nur Ctr, Inc get at its last inspection?
8 health deficiencies at the standard inspection on May 14, 2025. The Wisconsin average is 9.5.
Has Oakridge Gardens Nur Ctr, Inc been fined?
CMS lists no fines in the last three years.
Does Oakridge Gardens Nur Ctr, Inc accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Oakridge Gardens Nur Ctr, Inc?
CMS lists 6 owners and managers. Legal business name: OAKRIDGE GARDENS NURSING CENTER, INC..

Sources

Find a nursing home Read an inspection