Ocala Oaks Rehabilitation Center
3930 E Silver Springs Blvd, Ocala, FL 34470 · Marion County · (352) 236-2626
120 certified beds, about 111 residents a day · For profit - Corporation · Medicare and Medicaid since 1991
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
3 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 105724 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 14, 2025, inspectors cited 7 health deficiencies (the Florida average is 7.1, the national average 9.2).
None of its 19 health citations since January 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.57 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.44 of those hours.
34.1% of nursing staff left within the year CMS measured (Florida average 41.4%).
CMS links it to Sovereign Healthcare Holdings, an affiliated group of 43 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
401/23
805/24
708/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 19 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
14D
5E
0F
Potential for minimal harm
0A
0B
0C
August 14, 2025Standard inspection · 7 citations
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review and interview, the facility failed to ensure residents received the Notice of Medicare Non-Coverage (NOMNC) (Form CMS-10123) within the required two day time frame for 2 of 3 residents, Residents #115 and #116, reviewed for non-coverage notification.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review the facility failed to report an allegation of misappropriation of residents' property, medications.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure physician's orders were followed as prescribed for 1 of 2 residents, Resident #9 sampled for wound care, and failed to ensure the administration of intravenous antibiotics per the physician orders for 1 of 2 residents, Resident #114, for residents being administered intravenous therapy.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, record reviews, staff interviews, the facility failed to ensure oxygen was administered per the physician order for 2 of 5 residents, Residents #18 and #54, sampled for respiratory care and failed to ensure nebulizer masks were in a plastic storage bags when not in use for 1 of 3 residents, Resident #82.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure kitchen equipment was maintained in a safe and clean operating manner and failed to ensure the cleaning schedule was followed for the kitchen and food service equipment.
- D Have a plan that describes the process for conducting QAPI and QAA activities.
Inspectors wroteBased on interview and record review the facility failed to implement a performance improvement plan related to an identified concern by failing to monitor the effectiveness of the plan when it was identified license staff were aware of and/or were removing residents' medications from the facility and donating them to a local organization.
- D Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure an effective pest control program.
May 16, 2024Standard inspection · 8 citations
- E Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review and interview, the facility failed to ensure residents received the Skilled Nursing Facility Advance Beneficiary Notice of Non-coverage (SNF ABN) within the required time frame for 2 of 3 residents reviewed for beneficiary notification, Residents #18 and #25.
- E Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that physician orders following the pharmacist's recommendation were implemented for 1 of 5 residents reviewed for unnecessary medications, Resident #38.
- E Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review and interview, the facility failed to ensure medical records were complete and accurate for 3 of 12 residents reviewed for insulin administration, Residents #39, #46, and #62, and 1 of 3 residents reviewed for peripherally inserted central catheter (PICC) dressing changes, Resident #107.
- D Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on record review and interview, the facility failed to transmit resident assessment data within 14 days after completion of assessment for 2 of 5 residents reviewed for discharge status, Residents #99, #71.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents received appropriate restorative services for 1 of 3 residents reviewed for limited range of motion, Resident #86.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents received respiratory care services as prescribed for 1 of 6 residents reviewed for respiratory care, Resident #51.
- D Post nurse staffing information every day.
Inspectors wroteBased on observation and interview, the facility failed to ensure the posted nurse staffing data included the required information.
- D Provide and implement an infection prevention and control program.
Inspectors wrote4. During an observation on 5/13/2024 at 12:23 PM, Resident #314 had his urinal, with drops of urine, on his meal table (Photographic evidence obtained). During an observation on 5/13/2024 at 12:44 PM, Staff F, CNA, placed Resident #314's food tray on the table next to his urinal. During an interview on 5/13/2024 at 12:44 PM, Resident #314 stated, The urinal fell on the floor and I picked it up and put it on the table. I would rather it be on my bedside table. During an interview on 5/16/2024 at 7:38 AM, Staff G, LPN, stated, The urinal should not be on a table next to a food tray. If I saw that, I would move the urinal, clean the table, and get a new tray for the resident. [...]
January 12, 2023Standard inspection · 4 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the drugs and biologicals used in the facility were stored and labeled in accordance with currently accepted professional principles in 4 of 5 medication carts.
- E Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain accurate and complete medical records for 3 of 5 residents with central venous catheter device, Residents #57, #88, and #101, and for 1 of 3 residents reviewed for gastric tube, Resident #64.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents received care and services for central venous access devices in accordance with professional standards of practice for 1 of 5 reviewed residents with a central venous access device, Resident #57.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure staff performed hand hygiene during medication administration and followed the accepted infection control practice standards during IV medication administration to prevent the possible development and transmission of communicable diseases and infections.
Fire safety inspections
1 fire safety citation on file: 1 on January 12, 2023.
Every fire safety citation1 citation
- E Install corridor and hallway doors that block smoke.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.57 | 3.82 | 3.86 |
| Registered nurses | 0.44 | 0.73 | 0.69 |
| All nursing staff on weekends | 3.34 | 3.49 | 3.42 |
| Nurse aides | 2.20 | ||
| Licensed practical nurses | 0.93 | ||
| Nursing staff turnover (share who left in a year) | 34.1% | 41.4% | 45.8% |
| Registered nurse turnover | 60.0% | 46.0% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.46 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.67 on weekdays and 3.34 on weekends, 9% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.47 in April to June 2025 to 3.57 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.57 | 0.44 | 3.67 | 3.34 | 2.5% | 0 of 90 | 111 |
| Oct to Dec 2025 | 3.42 | 0.37 | 3.52 | 3.18 | 1.9% | 0 of 92 | 110 |
| Jul to Sep 2025 | 3.48 | 0.39 | 3.58 | 3.22 | 1.0% | 0 of 92 | 108 |
| Apr to Jun 2025 | 3.47 | 0.41 | 3.60 | 3.16 | 1.0% | 0 of 91 | 106 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 4.6 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.6 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.8 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 2.0 | 9.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.1 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 11.1 | 8.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 18.4 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 4.0 | 9.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.3 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 1.1 | 1.8 |
Owners and operators
Legal business name: MARION HOUSE REHABILITATION CENTER LLC. CMS links this home to Sovereign Healthcare Holdings, a group of 43 nursing homes averaging 3.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Sovereign Healthcare Holdings LLC | Direct ownership interest | Organization | 06/01/2012 | |
| Cronquist 2015 Family Tr | Indirect ownership interest | Organization | 12/31/2015 | |
| John J Notermann Business Tr | Indirect ownership interest | Organization | 11/12/2017 | |
| Mangine, John | Indirect ownership interest | Individual | 06/25/2012 | |
| 3930, LLC | 5% or greater security interest | Organization | 06/01/2012 | |
| Health Services Properties LLC | 5% or greater security interest | Organization | 06/01/2012 | |
| Orix Real Estate Capital LLC | 5% or greater security interest | Organization | 06/01/2012 | |
| Chery, Dawn | Managing control - governing body | Individual | 06/08/2017 | |
| Gerrity, Henry | Managing control - governing body | Individual | 04/01/2014 | |
| Kaar, Susan | Managing control - governing body | Individual | 10/01/2003 | |
| Southern Healthcare Management LLC | Operational/managerial control | Organization | 06/01/2012 | |
| Clevinger, Sidney | Operational/managerial control | Individual | 01/01/2024 | |
| Cronquist, Royce | Operational/managerial control | Individual | 02/01/2018 | |
| Foster, Patricia | Operational/managerial control | Individual | 10/13/2025 | |
| Mangine, John | Operational/managerial control | Individual | 06/25/2012 | |
| Melton, Donald | Operational/managerial control | Individual | 02/15/2009 | |
| Notermann, William | Operational/managerial control | Individual | 01/01/2025 | |
| Notermann, Brenda | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 01/05/2026 | |
| 3930, LLC | Adp of the SNF | Organization | 06/01/2012 | |
| Forvis Mazars LLP | Adp of the SNF | Organization | 06/01/2012 | |
| Health Services Properties LLC | Adp of the SNF | Organization | 06/01/2012 | |
| Southern Healthcare Management LLC | Adp of the SNF | Organization | 01/05/2026 | |
| Sovereign Healthcare Disbursements LLC | Adp of the SNF | Organization | 06/01/2012 | |
| Chery, Dawn | Adp of the SNF | Individual | 06/08/2017 | |
| Clevinger, Sidney | Adp of the SNF | Individual | 01/01/2024 | |
| Cronquist, Royce | Adp of the SNF | Individual | 02/01/2018 | |
| Foster, Patricia | Adp of the SNF | Individual | 10/13/2025 | |
| Gerrity, Henry | Adp of the SNF | Individual | 04/01/2014 | |
| Kaar, Susan | Adp of the SNF | Individual | 10/01/2003 | |
| Kelly, Michelle | Adp of the SNF | Individual | 02/01/2018 | |
| Mangine, John | Adp of the SNF | Individual | 06/25/2012 | |
| Melton, Donald | Adp of the SNF | Individual | 02/15/2009 | |
| Notermann, William | Adp of the SNF | Individual | 01/01/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on August 14, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on May 16, 2024: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on August 14, 2025: "Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on May 16, 2024: "Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.34 hours per resident per day, below the Florida average of 3.49.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- The Lodge Healthcare and Rehabilitation Center Ocala, 3.6 mi · 4 of 5 stars · 21 citations
- Aviata at Arbor Springs Ocala, 3.6 mi · 2 of 5 stars · 42 citations
- Ocala Health and Rehabilitation Center Ocala, 3.6 mi · 4 of 5 stars · 20 citations
- Avante at Ocala, Inc Ocala, 4.1 mi · 1 of 5 stars · 33 citations
- Palm Garden of Ocala Ocala, 6.3 mi · 4 of 5 stars · 19 citations
- Life Care Center of Ocala Ocala, 6.6 mi · 5 of 5 stars · 12 citations
- Hawthorne Center for Rehabilitation and Healing of Ocala, 6.8 mi · 1 of 5 stars · 24 citations
- Timberridge Nursing & Rehabilitation Center Ocala, 15.5 mi · 3 of 5 stars · 24 citations
Florida contacts for a concern about a nursing home
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.
Common questions
- What is Ocala Oaks Rehabilitation Center's Medicare star rating?
- CMS rates Ocala Oaks Rehabilitation Center 4 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Ocala Oaks Rehabilitation Center get at its last inspection?
- 7 health deficiencies at the standard inspection on August 14, 2025. The Florida average is 7.1.
- Has Ocala Oaks Rehabilitation Center been fined?
- CMS lists no fines in the last three years.
- Does Ocala Oaks Rehabilitation Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Ocala Oaks Rehabilitation Center?
- CMS lists 33 owners and managers, and links the home to Sovereign Healthcare Holdings. Legal business name: MARION HOUSE REHABILITATION CENTER LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.