Orchard Pointe Health Campus
702 Sawyer Road, Kendallville, IN 46755 · Noble County · (260) 347-3333
58 certified beds, about 53 residents a day · Non profit - Corporation · Medicare and Medicaid since 2016
Inside a hospital Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 155851 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 13, 2026, inspectors cited 4 health deficiencies (the Indiana average is 7.2, the national average 9.2).
None of its 12 health citations since January 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.07 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 1.23 of those hours.
28.6% of nursing staff left within the year CMS measured (Indiana average 45.9%).
CMS links it to Trilogy Health Services, an affiliated group of 127 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
201/24
501/25
403/26
104/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 12 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
9D
1E
2F
Potential for minimal harm
0A
0B
0C
April 14, 2026Complaint inspection · 1 citation
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on interview and record review, the facility failed to ensure a therapeutic diet, ordered by the physician to treat heart failure, was provided to 1 of 3 residents reviewed for nutritional needs (Resident D).
March 13, 2026Standard inspection · 4 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide dignified, timely meal service for 1 of 8 residents observed (Resident 60).
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure showering was completed for 1 of 6 residents reviewed (Resident 65). During an interview, on 3/9/26 at 10:32 AM, Resident 65 indicated she had not had a shower since before her admission. A review of an admission BIMS (Basic Interview for Mental Status) Assessment for Resident 65 dated 3/5/26, indicated her BIMS score was 15 (cognitively intact). A review of bathing notes, dated 3/5/26-3/10/26, indicated Resident 65 had not received a shower on Saturday, 3/7/26. A partial bed bath was completed on 3/6/26, 3/7/26, 3/8/26, 3/9/26, and 3/10/26. In an interview, on 3/10/26 at 2:30 PM, Resident 65 indicated she had not showered yet and needed a shower badly. In an interview, on 3/10/26 at 2:40 PM, QMA 12 indicated Resident 65 needed 1 staff member to assist her with a shower. [...]
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure choices for dining and dressing were upheld for 1 of 6 residents reviewed (Resident 60).
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review the facility failed to follow physician orders for 1 of 23 residents reviewed. (Resident 8)
January 10, 2025Standard inspection, Complaint inspection · 5 citations
- F Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure food that was at proper temperature in 2 of 2 observations. Food prepared in the kitchen was consumed by 57 of 57 residents who resided in the facility.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and serving practices for 3 of 3 observations. Food prepared in the kitchen was consumed by 57 of 57 residents who resided in the facility.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure sanitary handling of personal protective gowns for 2 of 8 residents reviewed (Resident 34 and Resident 45) and proper hand hygiene in meal service in the assisted dining room. This practice affected 7 of 10 residents who ate their meals in the assisted dining room.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record review the facility failed to ensure freedom from verbal and physical abuse for 2 of 24 residents reviewed (Resident A, and Resident B).
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review the facility failed to ensure an allegation of abuse was reported to the Department of Health for 2 of 24 residents reviewed (Resident A, and Resident B).
January 26, 2024Standard inspection · 2 citations
- D Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Inspectors wroteBased on interview and record review the facility failed to ensure documentation requirements for transfer or discharge were met for 1 of 5 residents reviewed (Resident 26).
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, record review and interview the facility failed to ensure a resident's ted hose were on every morning per physician's order for 1 of 2 reviewed. (Resident 1).
Fire safety inspections
7 fire safety citations on file: 2 on March 13, 2026, 4 on January 10, 2025, 1 on January 26, 2024.
Every fire safety citation7 citations
- E Have properly installed electrical wiring and gas equipment.
- E Ensure proper usage of power strips and extension cords.
- F Conduct testing and exercise requirements.
- F Have simulated fire drills held at unexpected times.
- F Have proper medical gas storage and administration areas.
- D Ensure proper usage of power strips and extension cords.
- E Install an approved automatic sprinkler system.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Indiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.07 | 3.69 | 3.86 |
| Registered nurses | 1.23 | 0.67 | 0.69 |
| All nursing staff on weekends | 3.51 | 3.25 | 3.42 |
| Nurse aides | 2.29 | ||
| Licensed practical nurses | 0.56 | ||
| Nursing staff turnover (share who left in a year) | 28.6% | 45.9% | 45.8% |
| Registered nurse turnover | 10.0% | 40.3% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.84 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.30 on weekdays and 3.51 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.14 in April to June 2025 to 4.07 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.07 | 1.23 | 4.30 | 3.51 | 0.0% | 0 of 90 | 53 |
| Oct to Dec 2025 | 4.14 | 1.04 | 4.41 | 3.44 | 0.0% | 0 of 92 | 50 |
| Jul to Sep 2025 | 4.16 | 1.04 | 4.41 | 3.52 | 0.0% | 0 of 92 | 52 |
| Apr to Jun 2025 | 4.14 | 1.01 | 4.30 | 3.72 | 0.0% | 0 of 91 | 52 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Indiana, Jan to Mar 2026 | 3.63 | 0.62 | 3.80 | 3.19 | 3.4% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Indiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 3.0 | 11.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.3 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.2 | 11.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.1 | 3.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 6.5 | 13.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.6 | 22.2 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 6.1 | 10.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.4 | 1.8 |
Owners and operators
Legal business name: HARRISON COUNTY HOSPITAL. CMS links this home to Trilogy Health Services, a group of 127 nursing homes averaging 4.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Harrison County Hospital | 5% or greater direct ownership interest | Organization | 100% | 01/01/2019 |
| Vium Capital LLC | 5% or greater mortgage interest | Organization | 01/19/2021 | |
| Bodney, Stephen | Managing control - governing body | Individual | 01/01/2022 | |
| Brown, Richard | Managing control - governing body | Individual | 06/15/1991 | |
| Clunie, Lisa | Managing control - governing body | Individual | 01/08/2022 | |
| Hess, Judy | Managing control - governing body | Individual | 01/01/2016 | |
| Shickles, Larry | Managing control - governing body | Individual | 02/01/2022 | |
| Shireman, Kathy | Managing control - governing body | Individual | 05/01/2014 | |
| Whitis, Harris | Managing control - governing body | Individual | 01/01/2021 | |
| Wiseman, Mark | Managing control - governing body | Individual | 09/01/2021 | |
| Blank, Donn | Corporate director | Individual | 01/01/2019 | |
| Wiseman, Bradley | Corporate director | Individual | 01/01/2019 | |
| Wiley, Charles | Corporate officer | Individual | 01/01/2019 | |
| Trilogy Healthcare of Kendallville LLC | Operational/managerial control | Organization | 01/01/2019 | |
| Clunie, Lisa | Operational/managerial control | Individual | 01/08/2022 | |
| Everidge, Haylee | Operational/managerial control | Individual | 09/13/2021 | |
| Rolf, Ryan | Operational/managerial control | Individual | 04/15/2025 | |
| Barney, Leigh | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 11/10/2025 | |
| Bodney, Stephen | Trustee of the SNF | Individual | 01/01/2022 | |
| Brown, Richard | Trustee of the SNF | Individual | 06/15/1991 | |
| Hess, Judy | Trustee of the SNF | Individual | 01/01/2016 | |
| Shickles, Larry | Trustee of the SNF | Individual | 02/01/2022 | |
| Shireman, Kathy | Trustee of the SNF | Individual | 05/01/2014 | |
| Whitis, Harris | Trustee of the SNF | Individual | 01/01/2021 | |
| Wiseman, Mark | Trustee of the SNF | Individual | 09/01/2021 | |
| American Healthcare Reit Holdings LP | Adp of the SNF | Organization | 12/01/2015 | |
| American Healthcare Reit Inc | Adp of the SNF | Organization | 10/01/2018 | |
| Continental Merger Sub LLC | Adp of the SNF | Organization | 10/01/2021 | |
| Gahc3 Trilogy Jv LLC | Adp of the SNF | Organization | 12/01/2025 | |
| Gahc4 Trilogy Jv LLC | Adp of the SNF | Organization | 10/01/2018 | |
| Paragon Outpatient Rehabilitation Services LLC | Adp of the SNF | Organization | 12/01/2015 | |
| Trilogy Healthcare Holdings Inc | Adp of the SNF | Organization | 08/21/2025 | |
| Trilogy Healthcare Master Tenant IX LLC | Adp of the SNF | Organization | 10/27/2025 | |
| Trilogy Healthcare of Kendallville LLC | Adp of the SNF | Organization | 10/01/2016 | |
| Trilogy Investors LLC | Adp of the SNF | Organization | 12/01/2015 | |
| Trilogy Management Services LLC | Adp of the SNF | Organization | 12/01/2015 | |
| Trilogy Opco LLC | Adp of the SNF | Organization | 08/21/2025 | |
| Trilogy Pro Services LLC | Adp of the SNF | Organization | 08/21/2025 | |
| Trilogy Propco II LLC | Adp of the SNF | Organization | 08/21/2025 | |
| Trilogy Property Holdings LLC | Adp of the SNF | Organization | 08/21/2025 | |
| Trilogy Real Estate Investment Trust | Adp of the SNF | Organization | 12/01/2015 | |
| Trilogy Real Estate Kendallville LLC | Adp of the SNF | Organization | 10/01/2016 | |
| Trilogy Reit Holdings LLC | Adp of the SNF | Organization | 12/01/2015 | |
| Vium Capital LLC | Adp of the SNF | Organization | 01/19/2021 | |
| Everidge, Haylee | Adp of the SNF | Individual | 09/13/2021 | |
| Rolf, Ryan | Adp of the SNF | Individual | 04/15/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on March 13, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on April 14, 2026: "Provide enough food/fluids to maintain a resident's health."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on January 10, 2025: "Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on January 10, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
Other nursing homes nearby
- Kendallville Manor Kendallville, 2.9 mi · 5 of 5 stars · 7 citations
- Lutheran Life Villages Kendallville, 3.2 mi · 5 of 5 stars · 5 citations
- Ascension Living Sacred Heart Village Avilla, 6 mi · 3 of 5 stars · 17 citations
- Miller's Merry Manor Garrett, 11.7 mi · 5 of 5 stars · 3 citations
- Betz Nursing Home Auburn, 13.3 mi · 5 of 5 stars · 4 citations
- Auburn Village Auburn, 14.7 mi · 3 of 5 stars · 12 citations
- Waters of Lagrange Skilled Nursing Facility, the Lagrange, 15.1 mi · 2 of 5 stars · 35 citations
- Life Care Center of Lagrange Lagrange, 15.2 mi · 5 of 5 stars · 9 citations
Indiana contacts for a concern about a nursing home
These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Indiana Department of Health, Division of Long-Term Care, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Indiana Long-Term Care Ombudsman Program, 800-622-4484. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Indiana Department of Health, Nursing Home Report Cards, where Indiana publishes its own records on licensed homes.
Common questions
- What is Orchard Pointe Health Campus's Medicare star rating?
- CMS rates Orchard Pointe Health Campus 4 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Orchard Pointe Health Campus get at its last inspection?
- 4 health deficiencies at the standard inspection on March 13, 2026. The Indiana average is 7.2.
- Has Orchard Pointe Health Campus been fined?
- CMS lists no fines in the last three years.
- Does Orchard Pointe Health Campus accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Orchard Pointe Health Campus?
- CMS lists 46 owners and managers, and links the home to Trilogy Health Services. Legal business name: HARRISON COUNTY HOSPITAL.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.