Ozark Health Nursing and Rehab Center
2500 Highway 65 South, Clinton, AR 72031 · Van Buren County · (501) 745-7000
118 certified beds, about 91 residents a day · Non profit - Corporation · Medicare and Medicaid since 2006
Inside a hospital Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 045414 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 17, 2025, inspectors cited 3 health deficiencies (the Arkansas average is 2.7, the national average 9.2).
None of its 13 health citations since October 2022 was rated as actual harm or immediate jeopardy.
CMS lists 1 fine totaling $13,070 in the last three years; the largest was $13,070, and the latest is dated August 6, 2026.
Nurses and nurse aides worked 4.27 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.34 of those hours.
31.9% of nursing staff left within the year CMS measured (Arkansas average 49.5%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
510/22
501/24
304/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
5D
7E
1F
Potential for minimal harm
0A
0B
0C
April 17, 2025Standard inspection · 3 citations
- E Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on observation, record review, and interview, it was determined that the facility failed to report to the Office of Long-Term Care (OLTC), an allegation of sexual abuse of one (Resident #46) by another (Resident #34) resident within two hours of the allegation being made.
- E Respond appropriately to all alleged violations.
Inspectors wroteBased on observation, record review, and interview, it was determined that the facility failed to ensure evidence of an investigation for an allegation of sexual abuse was maintained after the investigation was conducted and failed to report to the Office of Long Term Care (OLTC) the results of the investigation to enable the state agency to provide the necessary oversight of the facility's efforts to investigate for two (Resident #34 and Resident #46) of two residents reviewed for abuse.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, interviews, and facility policy review, it was determined that the facility failed to perform proper hand hygiene, don proper personal protective equipment (PPE), and follow standard infection control procedures for one (Resident #74) of three residents reviewed for isolation precautions.
January 12, 2024Standard inspection · 5 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on record review, observations, interview, the facility failed to ensure that hands were washed between clean and dirty task to prevent food borne illness. The failed practice had the ability to affect 35 residents who receive their meals from 1 of 1 kitchen.
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure 2 Residents (#5 and #35) of 13 sampled residents who required assistance with hand hygiene, were assisted with hand hygiene prior to feeding self during meal to prevent contamination and illness.
- E Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interviews and record review, the facility failed to ensure physician orders were followed to maintain a medication error rate of less than 5%, to prevent potential complications for 2 (Resident #13 and #61) of 25 residents that could potentially receive medication observed during the medication pass. This failed practice has the potential to inhibit maximum therapeutic outcomes. The medication error rate was 8.00%, based on observations of 25 medications administered.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation and interview, the facility failed to ensure accommodation of needs were met by not ensuring the call light was within reach for one (Resident #8) of 16 residents (Resident #2, #3, #5, #8, #15, #16, #22, #24, #33, #35, #40 #42, #45, #49, and #62) sampled residents.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure Resident's catheter bag was secured and off the floor to prevent cross contamination for 1 of 1 sampled Resident #40 who have has a physician's order for an indwelling catheter according.
October 20, 2022Standard inspection · 5 citations
- E Honor the resident's right to manage his or her financial affairs.
Inspectors wroteBased on record review and interview the facility failed to ensure residents had ready and reasonable access to funds managed by the facility for 1 (Resident #49) of 17 (#1, #5, #8, #11, #12, #17, #23, #25, #27, #31, #36, #39, #44, #47, #49, #98, and #153) sampled residents who had a trust fund managed by the facility as documented on a list provided by the Administrator on 10/18/22 at 8:10 AM.
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, record review and interview, the facility failed to review and revise the resident care plan to meet the residents' needs for 2 (Resident # 23 and #8) of 16 (Residents #28, 54, 48, 44, 12, 14, 23, 39, 27, 8, 49, 54, 17, 24, 36, 153) sampled residents whose care plans were reviewed.
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure oxygen signage was displayed in accordance with professional standards of practice when oxygen is in use for 5 (#14, #23, #36, #44, #49)of 9 (5, #8, #14, #23, #31, #36, #39, #44, #47, #49) sampled residents who had a Physician's Order for Oxygen, as documented on a list provided by the Administrator on10/20/22 at 9:40 AM.
- D Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Inspectors wroteBased on record review and interview the facility failed to ensure resident funds were refunded promptly after discharge/death for 11 (#104, #105, #106, #107, #108, #109, #110, #111, #112, #113, #114) sampled residents who had trust funds, as documented on a list provided by the [NAME] Coordinator on [DATE] at 8:19 AM.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on record review and interview the facility failed to ensure the resident and resident's representative were notified in writing of the reason for the transfer/discharge to the hospital in a language they could understand for 2 (Resident #14 and #28) of 6 sample selected Residents who were hospitalized from [DATE] to 10/05/2022. This failed practice had the potential to affect 26 Residents who were transferred/discharged to hospitals since 07/02/2022 according to a list provided by the Administrator on 10/20/2022 at 11:49 am.
Fire safety inspections
3 fire safety citations on file: 3 on January 12, 2024.
Every fire safety citation3 citations
- F Establish roles under a Waiver declared by secretary.
- F Implement emergency and standby power systems.
- F Properly provide smoke detection systems in areas open to corridors.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| August 6, 2026 | Fine | $13,070 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Arkansas | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.27 | 4.02 | 3.86 |
| Registered nurses | 0.34 | 0.41 | 0.69 |
| All nursing staff on weekends | 3.50 | 3.45 | 3.42 |
| Nurse aides | 2.78 | ||
| Licensed practical nurses | 1.16 | ||
| Nursing staff turnover (share who left in a year) | 31.9% | 49.5% | 45.8% |
| Registered nurse turnover | 28.6% | 44.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.13 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.59 on weekdays and 3.50 on weekends, 24% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.14 in April to June 2025 to 4.27 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.27 | 0.34 | 4.59 | 3.50 | 0.0% | 0 of 90 | 91 |
| Oct to Dec 2025 | 4.09 | 0.34 | 4.36 | 3.42 | 0.0% | 0 of 92 | 90 |
| Jul to Sep 2025 | 4.13 | 0.35 | 4.45 | 3.30 | 0.0% | 0 of 92 | 89 |
| Apr to Jun 2025 | 4.14 | 0.39 | 4.47 | 3.30 | 0.0% | 0 of 91 | 83 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Arkansas, Jan to Mar 2026 | 4.05 | 0.40 | 4.28 | 3.47 | 2.0% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Arkansas | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 8.7 | 9.5 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.3 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 9.2 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.1 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.4 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 8.7 | 10.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.4 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 9.9 | 10.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 21.9 | 24.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.3 | 12.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 4.0 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.4 | 2.1 | 1.8 |
Owners and operators
Legal business name: OZARK HEALTH, INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Schoettle, Steve | Corporate director | Individual | 07/01/2008 | |
| Beavers, Jamie | Corporate officer | Individual | 08/27/2012 | |
| Corley, Robin | Corporate officer | Individual | 04/01/2023 | |
| Ioup, William | Corporate officer | Individual | 04/25/2019 | |
| King, Kristi | Corporate officer | Individual | 04/01/2013 | |
| Lester, Mike | Corporate officer | Individual | 05/30/2019 | |
| Morgan, Melvin | Corporate officer | Individual | 04/23/2007 | |
| Ragland, Cheryl | Corporate officer | Individual | 02/23/2017 | |
| Sutterfield, Rebecca | Corporate officer | Individual | 04/01/2013 | |
| Williams, Shirl | Corporate officer | Individual | 05/30/2019 | |
| Deaton, David | Operational/managerial control | Individual | 06/25/2012 | |
| Coward, Keith | Adp of the SNF | Individual | 04/24/2025 | |
| Deaton, David | Adp of the SNF | Individual | 06/25/2012 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on January 12, 2024: "Reasonably accommodate the needs and preferences of each resident."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on April 17, 2025: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on April 17, 2025: "Provide and implement an infection prevention and control program."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on January 12, 2024: "Provide care and assistance to perform activities of daily living for any resident who is unable."
Other nursing homes nearby
- The Springs of Fairfield Bay Fairfield Bay, 11.3 mi · 3 of 5 stars · 12 citations
- Highland Court, a Rehabilitation and Resident Care Marshall, 24 mi · 5 of 5 stars · 16 citations
Arkansas contacts for a concern about a nursing home
These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.
- Resident advocate: Arkansas Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Ozark Health Nursing and Rehab Center's Medicare star rating?
- CMS rates Ozark Health Nursing and Rehab Center 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Ozark Health Nursing and Rehab Center get at its last inspection?
- 3 health deficiencies at the standard inspection on April 17, 2025. The Arkansas average is 2.7.
- Has Ozark Health Nursing and Rehab Center been fined?
- Yes. CMS lists 1 fine totaling $13,070 in the last three years.
- Does Ozark Health Nursing and Rehab Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Ozark Health Nursing and Rehab Center?
- CMS lists 13 owners and managers. Legal business name: OZARK HEALTH, INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.