Has Highland Court, a Rehabilitation and Resident Care been fined?

CMS lists no fines in the last three years.

Does Highland Court, a Rehabilitation and Resident Care accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Highland Court, a Rehabilitation and Resident Care?

CMS lists 8 owners and managers, and links the home to Southern Administrative Services. Legal business name: SEARCY SNF OPERATIONS, LLC.

Highland Court, a Rehabilitation and Resident Care

The record in brief

At its most recent standard inspection, on August 7, 2025, inspectors cited 1 health deficiency (the Arkansas average is 2.7, the national average 9.2).

None of its 16 health citations since April 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.93 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.73 of those hours.

38.8% of nursing staff left within the year CMS measured (Arkansas average 49.5%).

CMS links it to Southern Administrative Services, an affiliated group of 35 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

504/23

1004/24

108/25

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 16 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

10E

Potential for minimal harm

August 7, 2025Standard inspection · 1 citation

D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 6, 2025

Inspectors wroteBased on observation, record review, interview, facility document review, and facility policy review, the facility failed to ensure a resident received appropriate treatment and services to prevent Urinary Tract Infections (UTIs) to the extent possible. This failed practice affected one (Resident #34) of one resident, who had multiple UTIs.

April 25, 2024Standard inspection · 10 citations

E

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 17, 2024

Inspectors wroteBased on observation, interview, and record review, the facility failed to treat each Resident with respect and dignity, to promote or enhance their quality of life for 2 Residents (Residents #9 and #19) of 6 Residents who were seated at the dining assistive table in the main dining room. This had the potential to affect 5 residents who require assistance with meals, and who eat in the main dining room.
E

Reasonably accommodate the needs and preferences of each resident.

F558 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 23, 2024

Inspectors wroteBased on observation, interview, and record review, it was determined the facility failed to ensure resident ' s call devices were in reach for 2 (Residents #14 and #32) of 2 Residents with call devices not in reach. This had the potential to affect 23 residents residing on 300 hall.
E

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 24, 2024

Inspectors wroteBased on interview and record review it was determined the facility failed to review and revise the Resident's care plan for 2 Residents (Residents #9 and #25) of 2 residents who was reviewed for care plan compliance. This had the potential to affect 57 residents who currently reside in the facility.
E

Provide safe and appropriate respiratory care for a resident when needed.

F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 21, 2024

Inspectors wroteBased on record review, observation and interview, the facility failed to ensure oxygen was consistently administered at the flow rate ordered by the physician, to minimize the potential for hypoxia or other respiratory complications for 1 (Resident #23 ) of 1 sampled residents.
E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 24, 2024

Inspectors wroteBased on observation, interview, and record review the facility failed to ensure medications that were beyond their expiration date were removed or discarded. The failed practice has the potential to affect 56 residents who receive medication from one medication room.
E

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 21, 2024

Inspectors wroteBased on record review, observations, and interviews the facility failed to ensure Residents preferences were honored during dining services to promote good nutritional intake for 2 out of 2 (Resident #24 and Resident #30) sample residents.
E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 24, 2024

Inspectors wroteBased on observations, interviews and policy review, the facility failed to store and prepare foods under sanitary conditions by not properly restraining hair, not using proper hand sanitazation and gloves, not labelling and dating food itmes in the Residents nourishment refrigerators, not discarding expired food items, and staff storing personal cups in the refrigerator. The findings Include: Review of a facility policy titled Handwashing and Glove Usage in Food Service documents that .After touching anything else such as dirty equipment, work surfaces or cloths . On 4/24/24 08:28 AM Administrator stated the facility did not have a policy for Food Storage. On 04/22/24 at 10:35 AM, initial round of kitchen made. Dietary Manager (DM) upon entering kitchen did not have hair net on. After few minutes of being in kitchen, DM placed hair net on at that time. [...]
E

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 24, 2024

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure staff performed proper hand hygiene and used appropriate infection control practices while serving residents in the main dining room for 4 Residents (Resident #9, #16, #24, and #30) of 4 residents observed eating in the dining room. This had the potential to affect 5 residents eating at the assistive table in the main dining room.
D

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

F808 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 24, 2024

Inspectors wroteBased on record review, observations and interview the facility failed to ensure a physician's order was followed for a therapeutic diet to promote good nutritional intake for 1 (Resident #19) of 1 sampled residents.
C

Ensure each resident receives an accurate assessment.

F641 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) April 25, 2024

Inspectors wroteBased on record review and interview the facility failed to ensure that a Minimum Data Set (MDS) was accurately coded for tracheostomy status for 1 out of 1 sampled Resident (Resident #42).

April 21, 2023Standard inspection · 5 citations

F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 19, 2023

Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure foods stored in the freezer, and dry storage area were covered, sealed, and dated to minimize the potential for food borne illness for residents who received meals from 1 of 1 kitchen, snack products were promptly removed and/or discarded on or before the expiration or use by date to prevent the growth of bacteria; leftover food items were used to maintain food quality for residents who received mechanical soft diets and pureed diets from 1 of 1 kitchen; dietary staff washed their hands between dirty and clean tasks and before handling clean equipment or food items to prevent the potential for cross contamination; and 1 of 1 ice scoop holder was maintained in a clean and sanitary condition to prevent potential contamination of resident beverages for residents who received meals from 1 of 1 kitchen. [...]
E

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 19, 2023

Inspectors wroteBased on observation and interview the facility failed to ensure disinfecting wipes were stored in a secure location to prevent potential access by residents able to ambulate without assistance. The failed practice had the potential to affect 41 residents who resided in the facility as documented on a list provided by the Administrator on 04/20/23 at 1:29 PM.
E

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 19, 2023

Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure pureed and mechanical soft diets were prepared and served as per the planned written menu and quantified recipe to meet the nutritional needs of the residents for 1 of 1 meal observed. This failed practice had the potential to affect 18 residents who received mechanical soft diets and 1 resident who received a pureed diet according to the list provided by the Dietary Supervisor on 04/18/23 at 1:20 PM.
D

Provide care and assistance to perform activities of daily living for any resident who is unable.

F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 19, 2023

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure assistance with eating and dressing was provided to maintain activities of daily living (ADL for 1 (Resident #26) of 12 (Residents #6, #8, #9, #13, #15, #23, #24, #26, #45, #49, #254 and #255) sampled residents who required assistance with ADLs/dressing as documented on a list provided by the Administrator on 04/20/23 at 8:30 AM.
D

Provide safe and appropriate respiratory care for a resident when needed.

F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 19, 2023

Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure oxygen tubing was properly stored to prevent the potential for respiratory infections for 1 (Resident #39) of 5 (Residents #13, #24, # 39 #49 and #254) sampled residents who had a Physicians Order for Oxygen according to a list provided by the Administrator on 04/20/23 at 11:03 A.M.

Fire safety inspections

6 fire safety citations on file: 3 on April 25, 2024, 3 on April 21, 2023.

Every fire safety citation6 citations

E
Properly select, install, inspect, or maintain portable fire extinguishes.

K 355 · April 25, 2024 · Corrected (the home has a date of correction)
E
Install corridor and hallway doors that block smoke.

K 363 · April 25, 2024 · Corrected (the home has a date of correction)
E
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

K 741 · April 25, 2024 · Corrected (the home has a date of correction)
F
Have exits that are accessible at all times.

K 271 · April 21, 2023 · Corrected (the home has a date of correction)
F
To conduct inspection, testing and maintenance of fire doors by qualified individuals.

K 761 · April 21, 2023 · Corrected (the home has a date of correction)
E
Properly provide smoke detection systems in areas open to corridors.

K 347 · April 21, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Arkansas	United States
All nursing staff (RN, LPN and aides)	3.93	4.02	3.86
Registered nurses	0.73	0.41	0.69
All nursing staff on weekends	3.40	3.45	3.42
Nurse aides	2.59
Licensed practical nurses	0.61
Nursing staff turnover (share who left in a year)	38.8%	49.5%	45.8%
Registered nurse turnover	20.0%	44.8%	42.9%
Administrators who left	0

CMS expects 3.30 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.14 on weekdays and 3.40 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.15 in April to June 2025 to 3.93 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	3.93	0.73	4.14	3.40	2.2%	0 of 90	56
Oct to Dec 2025	3.98	0.73	4.19	3.45	2.4%	0 of 92	55
Jul to Sep 2025	4.16	0.83	4.38	3.60	2.3%	0 of 92	55
Apr to Jun 2025	4.15	0.72	4.46	3.37	2.3%	0 of 91	58
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Arkansas, Jan to Mar 2026	4.05	0.40	4.28	3.47	2.0%	0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Arkansas

Job	Median	Middle half	Employed
Arkansas, all employers
CNAs (nursing assistants)	$16.55	$14.52 to $17.34	17,260
LPNs and LVNs	$27.22	$23.82 to $29.43	10,010
Registered nurses	$37.95	$32.04 to $43.40	29,400
United States, nursing care facilities
CNAs (nursing assistants)	$20.67	$17.91 to $22.55	534,270
LPNs and LVNs	$33.86	$30.05 to $37.40	188,210
Registered nurses	$41.11	$37.85 to $47.68	142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Arkansas	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	7.2	9.5	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.0	0.6	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	0.0	1.2	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	4.3	3.9	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	0.0	1.3	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	6.3	10.1	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	5.9	4.2	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	2.5	10.9	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	30.9	24.1	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	6.5	12.5	12.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Highland Court, a Rehabilitation and Resident Care's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (44.5% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

44.5% this home

No different from the national rate

US median of homes 51.5% · Arkansas: 7 better, 25 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 54 eligible stays.

Potentially preventable readmissions

11.5% this home

No different from the national rate

US median of homes 10.7% · Arkansas: 0 better, 3 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 57 eligible stays.

Infections that led to a hospital stay

7.3% this home

No different from the national rate

US median of homes 7.1% · Arkansas: 0 better, 7 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 27 eligible stays.

Self-care and mobility at discharge

75.0% this home

Median of homes: Arkansas64.4% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 28 residents counted.

Falls with major injury

0.0% this home

Median of homes: Arkansas0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 37 residents counted.

New or worsened pressure ulcers

5.5% this home

Median of homes: Arkansas2.7% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 37 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Arkansas98.8% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 4 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: SEARCY SNF OPERATIONS, LLC. CMS links this home to Southern Administrative Services, a group of 35 nursing homes averaging 3.9 stars overall.

Name	Role	Type	Share	Since
4p2t1 Ops Holding LP	5% or greater direct ownership interest	Organization	100%	10/01/2020
Ponthie, Sharlot	5% or greater direct ownership interest	Individual		01/01/2022
Alexark1 LLC	5% or greater indirect ownership interest	Organization		01/01/2022
Jej Assets LP	5% or greater indirect ownership interest	Organization		01/01/2022
Jej Management, LLC	5% or greater indirect ownership interest	Organization		01/01/2022
Patterson, Amanda	Contracted managing employee	Individual		10/01/2020
Lavalle, Kimberly	W-2 managing employee	Individual		08/05/2022
Ponthie, John	Corporate officer	Individual		08/15/2022

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on August 7, 2025: "Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections."
Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 5 problems in this area, most recently on April 25, 2024: "Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options."
How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on April 25, 2024: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on April 25, 2024: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.40 hours per resident per day, below the Arkansas average of 3.45.

Other nursing homes nearby

Creekside at the Springs
Yellville, 21.8 mi · 3 of 5 stars · 16 citations
Ozark Health Nursing and Rehab Center
Clinton, 24 mi · 4 of 5 stars · 13 citations

Arkansas contacts for a concern about a nursing home

These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.

Resident advocate: Arkansas Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.

Common questions

What is Highland Court, a Rehabilitation and Resident Care's Medicare star rating?: CMS rates Highland Court, a Rehabilitation and Resident Care 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Highland Court, a Rehabilitation and Resident Care get at its last inspection?: 1 health deficiency at the standard inspection on August 7, 2025. The Arkansas average is 2.7.
Has Highland Court, a Rehabilitation and Resident Care been fined?: CMS lists no fines in the last three years.
Does Highland Court, a Rehabilitation and Resident Care accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Highland Court, a Rehabilitation and Resident Care?: CMS lists 8 owners and managers, and links the home to Southern Administrative Services. Legal business name: SEARCY SNF OPERATIONS, LLC.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.