What is The Springs of Fairfield Bay's Medicare star rating?

CMS rates The Springs of Fairfield Bay 3 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did The Springs of Fairfield Bay get at its last inspection?

2 health deficiencies at the standard inspection on February 26, 2026. The Arkansas average is 2.7.

Has The Springs of Fairfield Bay been fined?

CMS lists no fines in the last three years.

Does The Springs of Fairfield Bay accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns The Springs of Fairfield Bay?

CMS lists 11 owners and managers, and links the home to The Springs Arkansas. Legal business name: INDIAN ROCK HEALTHCARE LLC.

The Springs of Fairfield Bay: Inspections & Ratings

The record in brief

At its most recent standard inspection, on February 26, 2026, inspectors cited 2 health deficiencies (the Arkansas average is 2.7, the national average 9.2).

None of its 12 health citations since October 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.86 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.51 of those hours.

63.6% of nursing staff left within the year CMS measured (Arkansas average 49.5%).

CMS links it to The Springs Arkansas, an affiliated group of 26 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

110/23

609/24

202/26

307/26

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 12 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

Potential for minimal harm

July 16, 2026Complaint inspection · 3 citations

E

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · deficient, provider has August 15, 2026

Inspectors wroteBased on observations, interviews, record review and facility policy review, it was determined that the facility failed to protect four (Resident #1, Resident #9, Resident #10, and Resident #12) of eight residents reviewed for abuse allegations from sexual abuse behavior by another resident.
E

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · deficient, provider has August 15, 2026

Inspectors wroteBased on observations, interviews, record review, and facility policy review, it was determined that the facility failed to report alleged allegations of resident-to-resident sexual abuse for four (Resident #1, Resident #9, Resident #10, and Resident #12) of eight residents reviewed for abuse allegations.
E

Respond appropriately to all alleged violations.

F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · deficient, provider has August 15, 2026

Inspectors wroteBased on observations, interviews, record review, and facility policy review, it was determined that the facility failed to ensure all alleged sexual allegations were fully investigated for four (Resident #1, Resident#9, Resident #10, and Resident #12) of eight residents reviewed for abuse allegations.

February 26, 2026Standard inspection · 2 citations

E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 20, 2026

Inspectors wroteNumber of residents sampled: Number of residents cited: Based on observations, interviews, record review and facility policy review, it was determined that the facility failed to properly discard an expired medication for one of one medication cart reviewed.
C

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

F577 · Resident Rights · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) March 16, 2026

Inspectors wroteNumber of residents sampled: Number of residents cited: Based on observations and interviews, it was determined that the facility failed to make facility survey results readily accessible to residents, family members, and legal representatives of residents.

September 6, 2024Standard inspection · 6 citations

F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 4, 2024

Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure that (1) Food stored in the walk-in cooler, walk in freezer, dry storage area, and storage area shelves along a back wall were labeled with a receive date and sealed to prevent food borne illness for one out of one kitchen, (2) expired food items were promptly discarded on or before the expiration date to prevent the growth of bacteria, (3) cross contamination did not occur during lunch service by touching the surface area of the plate, touching food inside a scoop, and touching the inside of the bowl, and hands were washed properly after donning/doffing gloves. 1. The following are findings for the walk-in cooler: On 09/03/2024 at 11:28 AM, six yellow onions in a cardboard box with no receive date labeled, the Dietary Manager confirmed there is not a received date. [...]
E

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 4, 2024

Inspectors wroteBased on observation, interview and record review, the facility failed to ensure 2 (Resident #21 and #27) of 2 sampled residents received nutritional supplements as ordered.
E

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 4, 2024

Inspectors wroteBased on observation, interview and record review, the facility failed to ensure an accident/hazard free environment was provided for 1 (Resident #3) of 1 sampled residents.
E

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 4, 2024

Inspectors wroteBased on observation, record review and interview, the facility failed to ensure that food was in the proper form to meet resident needs for 1 of 1 meals observed.
E

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 4, 2024

Inspectors wroteBased on observations, record review, interviews and facility policy review, it was determined the facility failed to maintain proper infection prevention and control for 1 (Resident #36) of 2 residents reviewed for infection prevention. The Findings Are: Review of the Medical Diagnosis portion of Resident #36's electronic health record revealed diagnoses of malignant neoplasm of mandible, adult failure to thrive, and other chronic pain. Review of the Physician Orders portion of Resident #36's electronic health record revealed an order for enhanced barrier precautions due to an open wound on the resident's face. Review of a Care Plan, revised 06/06/2024, reveal the resident had been placed on enhanced barrier precautions related to a facial wound. Interventions included instructions for staff to wear gloves and gowns during high-contact resident care activities. [...]
D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 4, 2024

Inspectors wroteBased on observation, record review, interviews, and facility policy review, the facility failed to initiate and update a comprehensive care plan for a resident with wandering and exit seeking behaviors for 1 (Resident #29) of 1 sampled resident reviewed for elopement. The Findings Are: Review of a Care Plan, initiated 08/20/24, revealed Resident #29 had diagnoses that included Alzheimer's disease and dementia. On 09/04/24 at 9:08 AM, Resident #29 was observed wandering down multiple halls in the facility and pushing on exit doors. On 09/05/24 at 10:40 AM, Certified Nursing Assistant (CNA) #4 stated, The resident (Resident #49) wanders around the facility throughout the day, and often goes to the exit doors and pushes on them. Review of the Care Plan, dated 06/14/2024, for Resident #29 revealed no documentation addressing wandering or exit seeking behaviors. [...]

October 6, 2023Standard inspection · 1 citation

E

Provide safe and appropriate respiratory care for a resident when needed.

F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 9, 2023

Inspectors wroteBased on observation, interview and record review, the facility failed to follow Physician Orders for oxygen flow rate for 1 resident (Resident #137) of 2 (Residents #8 and #137) sampled residents.

Fire safety inspections

12 fire safety citations on file: 2 on February 26, 2026, 4 on September 6, 2024, 6 on October 6, 2023.

Every fire safety citation12 citations

F
Inspect, test, and maintain automatic sprinkler systems.

K 353 · February 26, 2026 · Corrected (the home has a date of correction)
F
Ensure proper usage of power strips and extension cords.

K 920 · February 26, 2026 · Corrected (the home has a date of correction)
F
Properly provide smoke detection systems in areas open to corridors.

K 347 · September 6, 2024 · Corrected (the home has a date of correction)
F
Install corridor and hallway doors that block smoke.

K 363 · September 6, 2024 · Corrected (the home has a date of correction)
F
Have simulated fire drills held at unexpected times.

K 712 · September 6, 2024 · Corrected (the home has a date of correction)
F
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

K 741 · September 6, 2024 · Corrected (the home has a date of correction)
F
Develop and maintain an Emergency Preparedness Program (EP).

E 4 · October 6, 2023 · Corrected (the home has a date of correction)
F
Conduct testing and exercise requirements.

E 39 · October 6, 2023 · Corrected (the home has a date of correction)
F
Implement emergency and standby power systems.

E 41 · October 6, 2023 · Corrected (the home has a date of correction)
F
Have simulated fire drills held at unexpected times.

K 712 · October 6, 2023 · Corrected (the home has a date of correction)
F
Have generator or other power source capable of supplying service within 10 seconds.

K 918 · October 6, 2023 · Corrected (the home has a date of correction)
E
Have an alternate power supply for its alarm system.

K 344 · October 6, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Arkansas	United States
All nursing staff (RN, LPN and aides)	3.86	4.02	3.86
Registered nurses	0.51	0.41	0.69
All nursing staff on weekends	3.26	3.45	3.42
Nurse aides	2.55
Licensed practical nurses	0.80
Nursing staff turnover (share who left in a year)	63.6%	49.5%	45.8%
Registered nurse turnover	58.3%	44.8%	42.9%
Administrators who left	1

CMS expects 3.16 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.10 on weekdays and 3.26 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.17 in April to June 2025 to 3.86 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	3.86	0.51	4.10	3.26	0.0%	0 of 90	34
Oct to Dec 2025	3.68	0.74	3.83	3.30	0.0%	0 of 92	37
Jul to Sep 2025	3.52	0.92	3.70	3.06	0.0%	0 of 92	37
Apr to Jun 2025	4.17	1.03	4.44	3.48	0.0%	0 of 91	36
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Arkansas, Jan to Mar 2026	4.05	0.40	4.28	3.47	2.0%	0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Arkansas	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	2.0	9.5	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.0	0.6	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	0.8	1.2	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	3.1	3.9	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	0.0	1.3	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	7.8	10.1	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	0.0	4.2	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	29.7	10.9	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	4.3	24.1	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	19.2	12.5	12.0
Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231	1.0	2.0	1.9
Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231	2.6	2.1	1.8

Owners and operators

Legal business name: INDIAN ROCK HEALTHCARE LLC. CMS links this home to The Springs Arkansas, a group of 26 nursing homes averaging 3.3 stars overall.

Name	Role	Type	Since
Red River Management LLC	Operational/managerial control	Organization	05/01/2024
Clingman, Shyla	Operational/managerial control	Individual	05/01/2024
Herzberg, Chaim	Operational/managerial control	Individual	12/20/2024
Indian Rock Realty Holdings LLC	Adp of the SNF	Organization	05/01/2024
Red River Management LLC	Adp of the SNF	Organization	05/01/2024
Clingman, Shyla	Adp of the SNF	Individual	05/01/2024
Coward, Keith	Adp of the SNF	Individual	05/01/2024
Gutman, Isaac	Adp of the SNF	Individual	05/01/2024
Herzberg, Chaim	Adp of the SNF	Individual	12/20/2024
Hoffman, Alexander	Adp of the SNF	Individual	03/31/2023
Taub, Jacob	Adp of the SNF	Individual	05/01/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on July 16, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on September 6, 2024: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on September 6, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on February 26, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.26 hours per resident per day, below the Arkansas average of 3.45.
How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Ozark Health Nursing and Rehab Center
Clinton, 11.3 mi · 4 of 5 stars · 13 citations
The Springs of Greers Ferry
Heber Springs, 15.1 mi · 4 of 5 stars · 14 citations
Southridge Village Nursing and Rehab
Heber Springs, 17.1 mi · 4 of 5 stars · 9 citations
The Blossoms at Mountain View Rehab & Nursing Cen
Mountain View, 19.5 mi · 4 of 5 stars · 5 citations

Arkansas contacts for a concern about a nursing home

These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.

Resident advocate: Arkansas Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.

Common questions

What is The Springs of Fairfield Bay's Medicare star rating?: CMS rates The Springs of Fairfield Bay 3 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did The Springs of Fairfield Bay get at its last inspection?: 2 health deficiencies at the standard inspection on February 26, 2026. The Arkansas average is 2.7.
Has The Springs of Fairfield Bay been fined?: CMS lists no fines in the last three years.
Does The Springs of Fairfield Bay accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns The Springs of Fairfield Bay?: CMS lists 11 owners and managers, and links the home to The Springs Arkansas. Legal business name: INDIAN ROCK HEALTHCARE LLC.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.