Parkway Manor
3116 Williamson County Parkway, Marion, IL 62959 · Williamson County · (618) 993-8600
131 certified beds, about 101 residents a day · Non profit - Corporation · Medicare and Medicaid since 1995
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 145841 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 11, 2026, inspectors cited 4 health deficiencies (the Illinois average is 12.6, the national average 9.2).
Of 13 health citations since January 2024, 2 were rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $45,480 in the last three years; the largest was $45,480, and the latest is dated June 11, 2026.
Nurses and nurse aides worked 3.99 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 0.70 of those hours.
51.0% of nursing staff left within the year CMS measured (Illinois average 44.5%).
CMS links it to Unlimited Development, Inc., an affiliated group of 10 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
401/24
304/25
204/25
406/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
8D
2E
1F
Potential for minimal harm
0A
0B
0C
June 11, 2026Standard inspection · 4 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review the facility failed to develop and implement interventions to prevent future falls for 2 of 6 residents (R106, R38) reviewed for falls in a sample of 45. This failure resulted in R106 having three falls on 2/19/2026 and suffering a non-displaced fracture of the right distal fibula.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on interview, observation, and record review the facility failed to serve and hold food at the designated temperature as directed by the recipes for 11 (R8, R10, R16, R23, R29, R60, R62, R74, R81, R88, and R90) of 14 residents reviewed for dining in a sample of 45.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on interview, observation, and record review the facility failed to provide dining in a manner that exhibits dignity by not cueing or encouraging residents to use utensils for 1 of 1 resident (R88) reviewed for dignity in a sample of 45.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on interview and record review the facility failed to ensure restorative programs were administered for 1 of 3 residents (R56) reviewed for restorative services in the sample of 45. Findings Include:R56's undated Resident Face Sheet documents R56 was admitted to the facility on [DATE] with diagnoses that include dementia, Parkinson's disease, hypertension, and narcolepsy with cataplexy. R56's Minimum Data Set (MDS) dated [DATE] documents a Brief Interview for Mental Status score of 13, indicating R56 is cognitively intact. R56's current Care Plan documents a Problem Start Date of 05/27/2026 for AROM (active range of motion) exercise program with an approach of (.Invite and encourage participation in AROM exercise group. Monitor (name of another resident) closely for any shortness of breath or pain and report to nursing. Encourage with praise and verbal cues. [...]
April 23, 2025Complaint inspection · 2 citations
- F Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on interview and record review the facility failed to properly store medications by pre-pouring medications and administering more than one residents medications at a time. This has the potential to affect all 103 residents currently residing at the facility. Findings Include: The facility Daily Census Report dated 4/21/2025 documents 103 residents currently reside at the facility. The untitled letter from V22 (Family Member) to V1 (Administrator) dated 4/13/25 documents in part, Improper Medication Handling and Storage: Medication cups containing loose, pre-poured pills labeled for different patients were repeatedly observed stacked on top of medication carts by multiple nurses (V9/Licensed Practical Nurse, V6 (LPN), and others), most recently on 04/13/2025. [...]
- E Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure call lights were within reach for 8 of 12 (R1-R5, R8, R10, and R11) residents reviewed for call lights in the sample of 12. Findings Include: 1. R1's Resident Face Sheet with a print date of 4/22/25 documents R1 was admitted to the facility on [DATE] and discharged on 4/14/25 with diagnoses that include aftercare following a joint replacement of left total knee, heart failure, diarrhea, depression, and weakness. R1's Care Plan documents a Problem area with a start date of 4/9/25 of, Ambulation Program- x (times) 1 assist using walker. This same Care Plan documents a Problem area with a start date of 4/8/25 of (R1) is at risk for falls r/t (related to) reduced independent mobility, recent L (left) total knee done, use of psychotropic medication, use of diuretic medication, DX (diagnosis) of osteoarthritis . [...]
April 4, 2025Standard inspection · 3 citations
- G Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide pain medications per physician's orders for 1 (R251) of 2 residents reviewed for pain management in the sample of 40. This failure resulted in R251 becoming tearful and experiencing increased pain. Findings Included: R251's Resident Face Sheet documented an admission date of 3/24/25. This same document listed diagnoses including other specified disorders of bone density and structure, other site, osteopenia of spine, rheumatoid arthritis, unspecified, unilateral primary osteoarthritis, right knee, bilateral primary osteoarthritis of hip, and primary osteoarthritis, right shoulder. R251's Care Plan documented a focus area of Problem: Dx (diagnoses) of Rheumatoid arthritis, osteoarthritis/right knee, and osteoarthritis/right shoulder puts her at risk for pain with a start date of 03/25/2025. [...]
- D Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on interview and record review the facility failed to timely transmit a Minimum Data Set assessment (MDS) for 1 of 19 residents (R78) reviewed for MDS assessments in a sample of 40.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview, and record review the facility failed to develop and implement interventions for a resident at risk for altered nutritional status for 1 (R83) of 3 residents reviewed for nutrition in a sample of 40.
January 12, 2024Standard inspection · 4 citations
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed to implement abuse policies by not reporting abuse and theft allegations within the designated time frame for 2 (R4,and R30) of 3 residents reviewed for abuse in a sample of 41.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interview and record review, the facility failed to investigate an abuse allegation of misappropriation of property for 1 (R4) of 3 residents reviewed for abuse in a sample of 41.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to implement interventions to mitigate falls for 1 (R71) of 7 residents reviewed for accidents in a sample of 41.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview and record review, the facility failed to implement the facility policy and procedure for Pneumococcal Vaccinations for 1 out of 5 residents (R69) reviewed for immunizations in a sample of 41.
Fire safety inspections
26 fire safety citations on file: 8 on June 11, 2026, 11 on April 4, 2025, 7 on January 12, 2024.
Every fire safety citation26 citations
- F Develop and maintain an Emergency Preparedness Program (EP).
- F Address subsistence needs for staff and patients.
- F Establish staff and initial training requirements.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- E Provide properly protected cooking facilities.
- E To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Ensure proper usage of power strips and extension cords.
- F Address patient/client population and determine types of services needed.
- F Address subsistence needs for staff and patients.
- F Create arrangements with other facilities to receive patients.
- F Establish roles under a Waiver declared by secretary.
- F Establish staff and initial training requirements.
- F Have properly located and lighted "Exit" signs.
- F Install a fire alarm system that can be heard throughout the facility.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- E To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Ensure proper usage of power strips and extension cords.
- F Develop and maintain an Emergency Preparedness Program (EP).
- F Address subsistence needs for staff and patients.
- F Establish staff and initial training requirements.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- E Have exits that are accessible at all times.
- E Ensure proper usage of power strips and extension cords.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| June 11, 2026 | Fine | $45,480 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Illinois | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.99 | 3.45 | 3.86 |
| Registered nurses | 0.70 | 0.72 | 0.69 |
| All nursing staff on weekends | 3.55 | 3.07 | 3.42 |
| Nurse aides | 2.57 | ||
| Licensed practical nurses | 0.72 | ||
| Nursing staff turnover (share who left in a year) | 51.0% | 44.5% | 45.8% |
| Registered nurse turnover | 38.9% | 41.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.16 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.17 on weekdays and 3.55 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.71 in April to June 2025 to 3.99 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.99 | 0.70 | 4.17 | 3.55 | 0.0% | 0 of 90 | 101 |
| Oct to Dec 2025 | 3.82 | 0.73 | 4.04 | 3.27 | 0.0% | 0 of 92 | 103 |
| Jul to Sep 2025 | 4.45 | 0.71 | 4.71 | 3.80 | 0.0% | 0 of 92 | 98 |
| Apr to Jun 2025 | 4.71 | 0.63 | 4.95 | 4.10 | 0.0% | 0 of 91 | 99 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Illinois, Jan to Mar 2026 | 3.26 | 0.65 | 3.40 | 2.92 | 5.4% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Illinois
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Illinois, all employers | |||
| CNAs (nursing assistants) | $22.10 | $18.95 to $23.26 | 68,640 |
| LPNs and LVNs | $36.06 | $30.57 to $38.25 | 17,440 |
| Registered nurses | $46.15 | $38.47 to $50.94 | 138,910 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Illinois | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 10.7 | 13.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.2 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.5 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.1 | 2.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 42.8 | 14.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.7 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.2 | 21.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 22.7 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 17.2 | 13.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.7 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.7 | 2.2 | 1.8 |
Owners and operators
Legal business name: UNLIMITED DEVELOPMENT, INC. CMS links this home to Unlimited Development, Inc., a group of 10 nursing homes averaging 2.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Unlimited Development, Inc | 5% or greater direct ownership interest | Organization | 100% | 06/01/2009 |
| Calhoon, Tenia | W-2 managing employee | Individual | 05/15/2006 | |
| Finke, Audrey | Corporate director | Individual | 08/29/2018 | |
| Gilmore, Jerry | Corporate director | Individual | 05/15/2006 | |
| Haney, David | Corporate director | Individual | 05/15/2006 | |
| Wagner, Robert | Corporate director | Individual | 05/15/2006 | |
| Finke, Audrey | Corporate officer | Individual | 08/29/2018 | |
| Wagner, Robert | Corporate officer | Individual | 08/29/2018 | |
| Wilson, Ronald | Corporate officer | Individual | 08/29/2018 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on June 11, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on June 11, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on January 12, 2024: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on June 11, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
Other nursing homes nearby
- Helia Healthcare of Energy Energy, 3 mi · 1 of 5 stars · 65 citations
- Integrity Hc of Marion Marion, 3.7 mi · 1 of 5 stars · 57 citations
- Shawnee Senior Living Herrin, 5.4 mi · 2 of 5 stars · 53 citations
- Integrity Hc of Herrin Herrin, 5.5 mi · 2 of 5 stars · 31 citations
- Axiom Healthcare of West Frankfort West Frankfort, 10.7 mi · 1 of 5 stars · 66 citations
- Manor Court of Carbondale Carbondale, 15.2 mi · 2 of 5 stars · 38 citations
- Integrity Hc of Carbondale Carbondale, 15.3 mi · 1 of 5 stars · 52 citations
- Stonebridge Nursing & Rehab Benton, 16.7 mi · 3 of 5 stars · 7 citations
Illinois contacts for a concern about a nursing home
These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Illinois Department of Public Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Illinois Long-Term Care Ombudsman Program, Illinois Department on Aging, 1-800-252-8966. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: IDPH Quarterly Reports of Nursing Home Violators, where Illinois publishes its own records on licensed homes.
Common questions
- What is Parkway Manor's Medicare star rating?
- CMS rates Parkway Manor 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Parkway Manor get at its last inspection?
- 4 health deficiencies at the standard inspection on June 11, 2026. The Illinois average is 12.6.
- Has Parkway Manor been fined?
- Yes. CMS lists 1 fine totaling $45,480 in the last three years.
- Does Parkway Manor accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Parkway Manor?
- CMS lists 9 owners and managers, and links the home to Unlimited Development, Inc.. Legal business name: UNLIMITED DEVELOPMENT, INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.