Home / North Carolina / Southern Pines
Penick Village
401 East Rhode Island Avenue, Southern Pines, NC 28387 · Moore County · (910) 692-0306
32 certified beds, about 24 residents a day · Non profit - Other · Medicare and Medicaid since 1974
CMS Care Compare ratings, data as of September 1, 2026 · CCN 345111 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 16, 2026, inspectors cited 3 health deficiencies (the North Carolina average is 4.7, the national average 9.2).
None of its 8 health citations since October 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 6.76 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 1.56 of those hours.
47.9% of nursing staff left within the year CMS measured (North Carolina average 49.0%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.
April 16, 2026Standard inspection · 3 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observations, record review, family member and staff interviews, the facility failed to maintain a resident's dignity by not placing a cover over her urine collection bag for 1 of 1 resident reviewed for dignity (Resident #21). A reasonable person would not want their urine visible to the public.
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review and staff interviews, the facility failed to provide the CMS Skilled Nursing Facility Advanced Beneficiary Notice (SNF-ABN) prior to discharge from Medicare Part A skilled services for 1of 3 residents reviewed for the beneficiary protection notification review (Resident #1).
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and staff interviews, the facility failed to ensure clean dishware was dry prior to stacking for 1 of 2 kitchen observations. Wet nesting has the potential for bacterial growth on dishware and could affect the food served to residents.
January 23, 2025Standard inspection · 2 citations
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and staff interviews the facility failed to accurately code the Minimum Data Set (MDS) assessment in the area of medications for 1 of 5 residents (Resident #19) reviewed for unnecessary medications.
- D Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Inspectors wroteBased on record review and staff interviews the facility failed to have an active order for hospice for 1 of 2 residents reviewed for hospice care. (Resident #3)
October 24, 2023Standard inspection · 3 citations
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review and staff and interviews, the facility failed to provide care in a safe manner which resulted in a fall from the bed for 1 of 5 residents reviewed for accidents (Resident #19).
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, record review and staff interviews, the facility failed to date multi-use medications per manufacturer's recommendations upon opening in 1 of 1 medication cart (station 2 medication cart) reviewed for medication storage and labeling.
- D Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteBased on record reviews, observations, resident, and staff interviews, the facility's Quality Assurance and Performance Improvement (QAPI) committee failed to maintain implemented procedures and monitor interventions the committee put into place following the annual recertification survey conducted on 07/28/21, 08/10/22 and during a complaint investigation on 08/23/23. This was for 1 deficiency that was cited in the area of Free of Accident Hazards/Supervision/Devices. The deficient practice area was recited on the current recertification and complaint survey of 10/24/23. The duplicate citation during three federal surveys of record shows a pattern of the facility ' s inability to sustain an effective QAPI program.
Fire safety inspections
14 fire safety citations on file: 9 on April 16, 2026, 2 on January 23, 2025, 3 on October 24, 2023.
Every fire safety citation14 citations
- D Use approved construction type or materials.
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
- D Install emergency lighting that can last at least 1 1/2 hours.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Ensure proper usage of power strips and extension cords.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- E Install a fire alarm system that can be heard throughout the facility.
- E Meet requirements for the installation and maintenance of electrical systems.
- D Have simulated fire drills held at unexpected times.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | North Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 6.76 | 3.85 | 3.86 |
| Registered nurses | 1.56 | 0.62 | 0.69 |
| All nursing staff on weekends | 6.68 | 3.42 | 3.42 |
| Nurse aides | 4.68 | ||
| Licensed practical nurses | 0.51 | ||
| Nursing staff turnover (share who left in a year) | 47.9% | 49.0% | 45.8% |
| Registered nurse turnover | 50.0% | 45.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.74 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.78 on weekdays and 6.68 on weekends, 1% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 16.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 7.00 in April to June 2025 to 6.76 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 6.76 | 1.56 | 6.78 | 6.68 | 16.9% | 0 of 90 | 24 |
| Jul to Sep 2025 | 6.65 | 1.32 | 6.88 | 6.08 | 11.4% | 0 of 92 | 24 |
| Apr to Jun 2025 | 7.00 | 1.33 | 7.28 | 6.30 | 10.1% | 0 of 91 | 24 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| North Carolina, Jan to Mar 2026 | 3.65 | 0.53 | 3.82 | 3.25 | 8.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | North Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.2 | 15.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.3 | 2.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.0 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.9 | 1.4 | 1.6 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.0 | 5.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 16.7 | 14.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 34.3 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 0.0 | 12.9 | 12.0 |
Owners and operators
Legal business name: PENICK VILLAGE, INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Mooney, Christopher | Corporate director | Individual | 12/31/2022 | |
| Reynolds, Pansy | Corporate director | Individual | 08/08/2024 | |
| Cromartie, Alva | Corporate officer | Individual | 09/07/2021 | |
| Mooney, Christopher | Corporate officer | Individual | 02/01/2024 | |
| Smith, Melissa | Corporate officer | Individual | 10/01/2025 | |
| Cromartie, Alva | Operational/managerial control | Individual | 09/07/2021 | |
| Reynolds, Pansy | Operational/managerial control | Individual | 02/01/2024 | |
| Smith, Melissa | Operational/managerial control | Individual | 10/01/2025 | |
| Cromartie, Alva | Adp of the SNF | Individual | 09/07/2021 | |
| Mooney, Christopher | Adp of the SNF | Individual | 12/20/2024 | |
| Reynolds, Pansy | Adp of the SNF | Individual | 02/08/2024 | |
| Smith, Melissa | Adp of the SNF | Individual | 10/01/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on April 16, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 2 problems in this area, most recently on January 23, 2025: "Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on April 16, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on January 23, 2025: "Ensure each resident receives an accurate assessment."
Other nursing homes nearby
- Dahlia Gardens Center for Nursing and Rehabilitati Aberdeen, 3.6 mi · 2 of 5 stars · 33 citations
- Pinehurst Healthcare & Rehabilitation Center Pinehurst, 4.6 mi · 2 of 5 stars · 17 citations
- Inn at Quail Haven Village Pinehurst, 4.7 mi · 4 of 5 stars · 20 citations
- Saint Joseph of the Pines Health Center Pinehurst, 4.8 mi · 5 of 5 stars · 7 citations
- The Greens at Pinehurst Rehabilitation & Living Ce Pinehurst, 5.1 mi · 3 of 5 stars · 24 citations
- Peak Resources - Pinelake Carthage, 11.1 mi · 4 of 5 stars · 18 citations
- Autumn Care of Raeford Raeford, 15.4 mi · 2 of 5 stars · 4 citations
- Westfield Rehabilitation and Health Center Sanford, 21.2 mi · 4 of 5 stars · 12 citations
North Carolina contacts for a concern about a nursing home
These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: NC Division of Health Service Regulation, Nursing Home Licensure and Certification Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: North Carolina Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: NC DHSR Regulated Facilities search (Statements of Deficiencies), where North Carolina publishes its own records on licensed homes.
Common questions
- What is Penick Village's Medicare star rating?
- CMS rates Penick Village 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Penick Village get at its last inspection?
- 3 health deficiencies at the standard inspection on April 16, 2026. The North Carolina average is 4.7.
- Has Penick Village been fined?
- CMS lists no fines in the last three years.
- Does Penick Village accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Penick Village?
- CMS lists 12 owners and managers. Legal business name: PENICK VILLAGE, INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.