Pleasant View Care Center
200 Shannon Drive, Whiting, IA 51063 · Monona County · (712) 458-2417
70 certified beds, about 52 residents a day · For profit - Corporation · Medicare and Medicaid since 1996
Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
5 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 165296 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 3, 2025, inspectors cited 3 health deficiencies (the Iowa average is 6.5, the national average 9.2).
None of its 12 health citations since March 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.34 hours per resident per day, against 3.82 across Iowa and 3.86 nationally. Registered nurses accounted for 0.67 of those hours.
39.0% of nursing staff left within the year CMS measured (Iowa average 44.0%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
303/24
608/24
307/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 12 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
6D
6E
0F
Potential for minimal harm
0A
0B
0C
July 3, 2025Standard inspection, Complaint inspection · 3 citations
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on review of the planned menu, observations, staff interviews and facility policy review the facility staff failed to follow the planned menu for residents during the pureed meal preparation (Residents #16, #18 and #30) and for additional residents during meal service. The facility identified a census of 56 residents.
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observations, facility record review and resident and staff interviews the facility failed to ensure proper temperatures, food palatable and appetizing for 4 of 15 residents reviewed (Residents #24, #42, #45 and #209). The facility reported a census of 56 residents. Finding Include: 1. Observation of meal service on 7/1/25 at 11:41 PM showed the lunch meal consisted of lemon chicken, garlic parmesan pasta, roasted caesar vegetables and garlic toast. a. The chicken appeared dry and burnt. The test tray temped immediately after plating showed: a. Lemon Chicken- 128.2 degrees Fahrenheit (F) b. Garlic parmesan pasta- 110.8 degrees F The test tray after the delivery of meal trays showed: a. Lemon chicken- 117.7 degrees F b. Garlic parmesan pasta- 98.8 degrees F c. [...]
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, staff interviews, and facility policy review the facility failed to ensure proper sanitary conditions in the kitchen area, where staff prepared food, and failed to prepare food in a sanitary manner. The facility identified a census of 56 residents.
August 15, 2024Standard inspection · 6 citations
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, staff interview, and policy review, the facility failed to provide food served by a method to maintain a safe and appetizing temperature. The facility reported a census of 47.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, and policy review, the facility failed to maintain sanitary practices by failing to keep the kitchen food preparation area clean and by improperly handling food during meal service. The facility reported a census of 47 residents.
- E Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observations, staff interviews, and policy review, the facility failed to properly protect resident information from unauthorized access. The facility reported a census of 47 residents.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on resident observations, record review, staff interview, and policy review, the facility failed to refer to a resident by name and failed to dress a resident appropriately for meal service 2 of 16 residents (#3 & #46) reviewed for dignity. The facility reported a census of 47.
- D Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, menu review, clinical record review, staff interviews, and policy review, the facility failed to serve the appropriate portions for one (1) residents (#16) who received pureed scalloped potatoes and failed to serve the therapeutic diet for two (2) residents (#6 & #51) who were ordered renal diets. The facility reported a census of 47 residents.
- D Provide and implement an infection prevention and control program.
Inspectors wrote2. On 8/13/24 at 8:32 AM, Staff I, Certified Nurse Aide (CNA) carried uncontained, soiled linen from a resident's room to the soiled utility room with gloves. The linen touched his uniform top and the gait belt hanging across his chest. On 8/14/24 at 4:45 PM, Staff J, CNA stated linen should be placed in a bag before it's carried to the soiled utility room. An undated document titled Linen Handling indicated linens need to be placed in plastic bag and taken to laundry bin. It also directed staff to never carry soiled linen against the body. On 8/15/24 at 1:12 PM, the Director of Nursing (DON) stated staff should discard linen per policy of linen removal. Based on observation, record review, staff interviews and policy review the facility failed to complete hand hygiene during medication administration for 2 out of 3 residents reviewed (Resident #25 and #33). [...]
March 7, 2024Standard inspection · 3 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on clinical record review and staff interview the facility failed to develop Care Plans to address opioid medication and antidepressant medication side effects to watch for 1 out of 5 sampled residents reviewed for comprehensive Care Plans (Resident #13). The facility reported a census of 48 residents.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on staff interview, chart review, and staff education review, the facility failed to ensure that residents were safe from accidents and hazards for 1 of 3 residents (Resident #33). A Certified Nurse Aide (CNA) failed to apply a gait belt before attempting to transfer Resident #33 from the shower chair to the wheel chair and the resident fell to the floor. The facility reported a census of 48 residents.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure that staff used adequate infection control practices to decrease the transmission of pathogens for 2 of 14 residents reviewed (Resident #1 and #34). Resident #34 required daily dressing changes for several wounds and staff failed to use proper hand hygiene during cares. Resident #1 required staff assistance with incontinence cares, they failed to use adequate hand hygiene when changing the resident. The facility reported a census of 48 residents.
Fire safety inspections
8 fire safety citations on file: 2 on July 3, 2025, 5 on August 15, 2024, 1 on March 7, 2024.
Every fire safety citation8 citations
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure that testing and maintenance of electrical equipment is performed.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Provide properly protected cooking facilities.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have simulated fire drills held at unexpected times.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure that testing and maintenance of electrical equipment is performed.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Iowa | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.34 | 3.82 | 3.86 |
| Registered nurses | 0.67 | 0.74 | 0.69 |
| All nursing staff on weekends | 3.78 | 3.37 | 3.42 |
| Nurse aides | 3.14 | ||
| Licensed practical nurses | 0.53 | ||
| Nursing staff turnover (share who left in a year) | 39.0% | 44.0% | 45.8% |
| Registered nurse turnover | 0.0% | 42.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.27 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.57 on weekdays and 3.78 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.95 in April to June 2025 to 4.34 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.34 | 0.67 | 4.57 | 3.78 | 3.2% | 0 of 90 | 52 |
| Oct to Dec 2025 | 4.22 | 0.60 | 4.41 | 3.76 | 2.0% | 0 of 92 | 50 |
| Jul to Sep 2025 | 4.17 | 0.51 | 4.34 | 3.74 | 6.3% | 0 of 92 | 54 |
| Apr to Jun 2025 | 3.95 | 0.52 | 4.11 | 3.55 | 7.1% | 0 of 91 | 55 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Iowa, Jan to Mar 2026 | 3.80 | 0.71 | 3.98 | 3.36 | 4.7% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Iowa | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 15.3 | 17.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.5 | 1.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.1 | 2.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.2 | 3.8 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 2.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.2 | 16.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.5 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 37.5 | 19.4 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.2 | 2.1 | 1.8 |
Owners and operators
Legal business name: WHITING COMMERCIAL DEVELOPMENT CORP.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Garred, John | 5% or greater direct ownership interest | Individual | 14% | 08/16/2022 |
| Keane, Kathryn | W-2 managing employee | Individual | 10/06/2014 | |
| Keane, Kathryn | Corporate director | Individual | 10/20/2014 | |
| Mathews, Sara | Corporate director | Individual | 04/01/2013 | |
| Kirby, Dana | Corporate officer | Individual | 07/01/2025 | |
| Klimaides, Janice | Corporate officer | Individual | 07/01/2025 | |
| Wilt, Rhonda | Corporate officer | Individual | 07/01/2025 | |
| Dudley, Paul | Operational/managerial control | Individual | 08/07/2024 | |
| Dudley, Paul | Adp of the SNF | Individual | 08/07/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 6 problems in this area, most recently on July 3, 2025: "Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on August 15, 2024: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on August 15, 2024: "Provide and implement an infection prevention and control program."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on August 15, 2024: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
Other nursing homes nearby
- Accura Healthcare of Onawa Onawa, 6.7 mi · 2 of 5 stars · 34 citations
- Carl T Curtis Health Education Center Nursing Home Macy, 10.3 mi · 4 of 5 stars · 11 citations
- Maple Heights Mapleton, 18.2 mi · 5 of 5 stars · 11 citations
- Pioneer Valley Living and Rehab Sergeant Bluff, 21.3 mi · 1 of 5 stars · 55 citations
- Embassy Rehab and Care Center Sergeant Bluff, 21.3 mi · 1 of 5 stars · 27 citations
- Accura Healthcare of Tekamah Tekamah, 24.2 mi · 1 of 5 stars · 15 citations
Iowa contacts for a concern about a nursing home
These are the official offices in Iowa. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Iowa Department of Inspections, Appeals, and Licensing, Health Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Iowa Office of the State Long-Term Care Ombudsman, 866-236-1430. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Iowa Health Facility Database, Entity Search, where Iowa publishes its own records on licensed homes.
Common questions
- What is Pleasant View Care Center's Medicare star rating?
- CMS rates Pleasant View Care Center 4 out of 5 stars overall, with 3 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Pleasant View Care Center get at its last inspection?
- 3 health deficiencies at the standard inspection on July 3, 2025. The Iowa average is 6.5.
- Has Pleasant View Care Center been fined?
- CMS lists no fines in the last three years.
- Does Pleasant View Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Pleasant View Care Center?
- CMS lists 9 owners and managers. Legal business name: WHITING COMMERCIAL DEVELOPMENT CORP.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.