Pleasantview Care Center
7377 Ridge Rd, Parma, OH 44129 · Cuyahoga County · (440) 845-0200
162 certified beds, about 152 residents a day · For profit - Corporation · Medicare and Medicaid since 1970
Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
2 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 365084 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 13, 2024, inspectors cited 4 health deficiencies (the Ohio average is 10.5, the national average 9.2).
Of 12 health citations since April 2019, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.46 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.81 of those hours.
61.4% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to Legacy Health Services, an affiliated group of 10 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
204/19
303/22
406/24
204/25
108/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 12 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
7D
3E
1F
Potential for minimal harm
0A
0B
0C
August 21, 2025Complaint inspection · 1 citation
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteTHE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY.Based on record review, interview, and facility policy review, the facility failed to ensure medications were given as ordered for Resident #210. This affected one resident (#210) of three residents reviewed for administration of medications. The facility census was 160.
April 17, 2025Complaint inspection · 2 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on closed record review, review of a facility self-reported incident (SRI), and interviews with staff and the coroner, the facility failed to ensure Resident #145 was provided adequate and necessary care and services during the provision of personal care to prevent an accident/injury. Actual harm occurred on [DATE] when Resident #145, who had right hemiplegia/hemiparesis and was dependent on staff for bed mobility and personal care sustained a significantly displaced acute proximal right humeral neck fracture with medial angulation during care provided by staff. The resident displayed increased pain as a result of the incident and required orthopedic surgical follow-up. This affected one resident (#145) of three residents reviewed for accident hazards. The facility census was 75.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interviews, record review, review of the facilities self-reported incident (SRI), and policy review, the facility failed to ensure all injuries of unknown origin were timely reported to management and the State Survey Agency, Ohio Department of Health (ODH). This affected one (Resident #145) of one resident reviewed for abuse reporting. The facility census was 142.
June 13, 2024Standard inspection · 4 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, staff interview, and medication storage policy, the facility failed to ensure accurate labeling and storage of resident medication for medication cart #1 located on the Ridgeview unit and proper storage of medication in a locked box for Resident #408. This had the potential to affect 26 residents (6, 7, 8, 19, 23, 24, 26, 33, 36, 40, 48, 51, 55, 60, 63, 64, 81, 82, 90, 91, 98,107, 110, 118, 128, 144) who resided on Ridgeview unit. The census was 154.
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, interviews, policy review, and surveyor taste test, the facility failed to serve food at a hot and palatable temperature. This had the potential to affect 145 residents that received meals from the kitchen with the exception of nine other residents (Residents #8, #19, #48, #72, #124, #135, #150, #310, #411) who were ordered nothing by mouth (NPO). The facility census was 154.
- E Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation, staff interview, and review of facility policy, the facility failed to ensure residents had access to a non-flammable ashtray and properly disposed of used cigarettes. This affected 19 residents (#3, #7, #10, #12, #15, #22, #27, #38, #55, #71, #72, #76, #96, #109, #112, #132, #137, #147, and #416), whom the facility identified as smokers, and had the potential to affect all 154 residents residing in the facility.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on interview and medical record review, the facility failed to ensure a preadmission screening and resident review (PASRR) Identification Screen was completed for a new diagnosis of a serious mental illness. This affected one Resident (#32) of five residents reviewed for PASRR. The facility census was 154.
March 18, 2022Standard inspection · 3 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and facility policy review the facility failed to ensure food was stored and prepared appropriately to prevent potential foodborne illness. This had the potential to affect 139 residents who received meals in the facility. The facility identified 10 residents (Residents #14, #30, #56, #69, #87, #95, #122, #241, #378 and #429) as receiving no food by mouth. The facility census was 149.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview, record review, and review of the facility policy the facility failed to ensure physician orders were followed and care planned interventions were implemented for Resident #230. This affected one (Resident #230) of three residents reviewed for pressure ulcers. The facility census was 149.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, record review, and review of the facility policy the facility failed to ensure Resident #232 implemented safe smoking practices while residing in the facility. This affected one resident (Resident #232) of three residents reviewed for safe smoking practices. The facility census was 149.
April 4, 2019Standard inspection · 2 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview, observation and record review, the facility failed to ensure the care plans were updated timely for residents with catheters. This affected two residents (Resident #44 and Resident #88) out of two residents reviewed for catheters. The facility census was 148. Findings Include 1. Resident #44 was admitted to the facility on [DATE]. Her admitting diagnoses included urinary tract infection, severe sepsis with septic shock, neuromuscular dysfunction of the bladder, chronic kidney failure and encephalopathy. According to Resident #44's Minimum Data Set 3.0 (MDS) assessment, dated 01/24/19, this resident had moderate cognitive impairment. She needed extensive assistance of staff for bed mobility, transfers, dressing, toilet use and personal hygiene. Review of the bowel and bladder assessment of this MDS showed that the resident did have an indwelling urinary catheter. [...]
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review, observation, and interview, the facility failed to ensure staff did not falsely record the removal of lidocaine patches for Resident #105. This affected one of seven residents reviewed for medication administration (Resident #105, #447, #62, #64, #98, #67, and #110). the facility census was 150.
Fire safety inspections
20 fire safety citations on file: 6 on June 13, 2024, 6 on March 18, 2022, 8 on April 4, 2019.
Every fire safety citation20 citations
- F Meet requirements for sections of health care facilities separated by fire resistive construction.
- F Have an enclosure around a vertical opening shaft.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Ensure proper usage of power strips and extension cords.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- E Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Have exits that are accessible at all times.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- E Have restrictions on the use of portable space heaters.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- E Meet requirements for sections of health care facilities separated by fire resistive construction.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Install corridor and hallway doors that block smoke.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.46 | 3.69 | 3.86 |
| Registered nurses | 0.81 | 0.64 | 0.69 |
| All nursing staff on weekends | 3.70 | 3.28 | 3.42 |
| Nurse aides | 2.35 | ||
| Licensed practical nurses | 1.31 | ||
| Nursing staff turnover (share who left in a year) | 61.4% | 48.7% | 45.8% |
| Registered nurse turnover | 59.4% | 43.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 5.14 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.77 on weekdays and 3.70 on weekends, 22% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 8.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.17 in April to June 2025 to 4.46 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.46 | 0.81 | 4.77 | 3.70 | 8.9% | 0 of 90 | 152 |
| Oct to Dec 2025 | 4.45 | 0.67 | 4.66 | 3.90 | 5.0% | 0 of 92 | 152 |
| Jul to Sep 2025 | 4.36 | 0.57 | 4.56 | 3.87 | 3.1% | 0 of 92 | 155 |
| Apr to Jun 2025 | 4.17 | 0.69 | 4.37 | 3.66 | 4.2% | 0 of 91 | 148 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 3.5 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.2 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.6 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.1 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.7 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.6 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 2.7 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 23.6 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 7.0 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.6 | 1.8 | 1.8 |
Owners and operators
Legal business name: RIDGE-PLEASANT VALLEY, INC.. CMS links this home to Legacy Health Services, a group of 10 nursing homes averaging 3.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Oh 10 Holdco LLC | 5% or greater direct ownership interest | Organization | 100% | 07/06/2022 |
| Cc Oh10 Opco LLC | 5% or greater indirect ownership interest | Organization | 07/06/2022 | |
| Chavos221 Holdings LLC | 5% or greater indirect ownership interest | Organization | 07/06/2022 | |
| Chavos221 Irrv Tr | 5% or greater indirect ownership interest | Organization | 07/06/2022 | |
| Lionsview Opco Nr LLC | 5% or greater indirect ownership interest | Organization | 07/06/2022 | |
| Lionsview Sc LLC | 5% or greater indirect ownership interest | Organization | 07/06/2022 | |
| Living26 Holdings LLC | 5% or greater indirect ownership interest | Organization | 07/06/2022 | |
| Living26 Irrv Tr | 5% or greater indirect ownership interest | Organization | 07/06/2022 | |
| Sapphire143 Holdings LLC | 5% or greater indirect ownership interest | Organization | 07/06/2022 | |
| Sapphire143 Irrv Tr | 5% or greater indirect ownership interest | Organization | 07/06/2022 | |
| Stump, Barry | W-2 managing employee | Individual | 10/30/2019 | |
| Daskal, Bruce | Corporate officer | Individual | 05/07/2019 | |
| Stump, Barry | Corporate officer | Individual | 05/14/1998 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on April 17, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on June 13, 2024: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on August 21, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on June 13, 2024: "Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature."
Other nursing homes nearby
- Pleasant Lake Villa Parma, 0.2 mi · 2 of 5 stars · 27 citations
- North Royalton Post Acute Parma, 1.3 mi · 1 of 5 stars · 24 citations
- Mt Alverna Home Inc Parma, 1.6 mi · 2 of 5 stars · 29 citations
- Greenbrier Health Center Parma Heights, 2.2 mi · 2 of 5 stars · 54 citations
- Diplomat Healthcare North Royalton, 3 mi · 2 of 5 stars · 40 citations
- Royal Oak Nursing & Rehab Ctr Middleburg Heights, 3.1 mi · 4 of 5 stars · 21 citations
- East Park Care Center Brook Park, 3.6 mi · 2 of 5 stars · 44 citations
- Parma Care Center Parma, 3.8 mi · 3 of 5 stars · 22 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is Pleasantview Care Center's Medicare star rating?
- CMS rates Pleasantview Care Center 5 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Pleasantview Care Center get at its last inspection?
- 4 health deficiencies at the standard inspection on June 13, 2024. The Ohio average is 10.5.
- Has Pleasantview Care Center been fined?
- CMS lists no fines in the last three years.
- Does Pleasantview Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Pleasantview Care Center?
- CMS lists 13 owners and managers, and links the home to Legacy Health Services. Legal business name: RIDGE-PLEASANT VALLEY, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.