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Royal Oak Nursing & Rehab Ctr

6973 Pearl Rd, Middleburg Heights, OH 44130 · Cuyahoga County · (440) 884-9191

99 certified beds, about 59 residents a day · For profit - Corporation · Medicare and Medicaid since 1989

Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
2 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 365753 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 28, 2024, inspectors cited 2 health deficiencies (the Ohio average is 10.5, the national average 9.2).

Of 21 health citations since July 2019, 2 were rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $8,970 in the last three years; the largest was $8,970, and the latest is dated September 16, 2024.

Nurses and nurse aides worked 3.31 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.49 of those hours.

52.1% of nursing staff left within the year CMS measured (Ohio average 48.7%).

CMS links it to Embassy Healthcare, an affiliated group of 33 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 21 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
13D
2E
4F
Potential for minimal harm
0A
0B
0C
August 7, 2025Complaint inspection · 2 citations
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 8, 2025
    Inspectors wroteBased on observation, interview, record review and facility policy review, the facility failed to ensure Resident #43's wound treatment was performed as ordered by the physician. This affected one resident (#43) out of three residents reviewed for wound care. The facility census was 77.
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 8, 2025
    Inspectors wroteBased on observation, record review, interview, and facility policy review, the facility failed to ensure enhanced barrier precautions (EBP) were implemented during Resident #22's incontinence and wound care care and Resident #43's wound care. This affected two residents (#22 and #43) of three residents reviewed for EBP. The facility identified 16 residents who required EBP. The facility census was 77.
October 23, 2024Complaint inspection · 1 citation
  1. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 24, 2024
    Inspectors wroteBased on interview, medical record review, and policy review, the facility failed to notify the resident's emergency contact regarding a change in condition. This affected one resident (Resident #100) of three residents reviewed for a change in condition. The facility census was 69. Findings Include: Medical record review revealed Resident #100 was admitted to the facility on [DATE] for skilled therapy after having a hip replacement. Resident #100 was discharged home on [DATE]. Admitting diagnoses include diabetes, high blood pressure, heart disease, congestive heart failure, and osteoporosis. Review of the physician's orders for Resident #100 revealed the resident was taking Eliquis (an anticoagulant) 5 milligrams (mg) twice a day for blood clot prevention. [...]
September 16, 2024Complaint inspection · 1 citation
  1. G
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteTHE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on record review, manufacturer medication information, and interview the facility failed to ensure Resident #69 was free from significant medication error. Actual harm occurred on 07/29/24 when Resident #69 required evaluation and treatment in the emergency room due to a significant medication error of the resident's Topiramate (anti-epileptic/seizure medication). The resident had been administered, per the nurse practitioner, greater than three times the recommended dose of the medication (ordered 100 mg twice a day and received 625 mg twice a day) from 07/24/24 until 07/29/24 when the error was discovered. This affected one resident (#69) of five residents reviewed for medication administration.
March 28, 2024Standard inspection · 2 citations
  1. D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 17, 2024
    Inspectors wroteBased on interview, record review, and facility policy review the facility failed to honor Resident #72's preferences for showers. This affected one resident (#72) of two residents reviewed for showers. The facility census was 67.
  2. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 17, 2024
    Inspectors wroteBased on interview, medical record review, and facility policy review, the facility failed to document weekly weights in the medical record for Resident #9. This affected one resident (#9) of four residents reviewed for nutrition services. The facility census was 67.
February 10, 2022Standard inspection · 8 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) March 4, 2022
    Inspectors wroteBased on observation, record review, interview, and policy review the facility failed to ensure equipment was maintained and in good working condition to prevent a fall with injury for Resident #13. This affected one resident, Resident #13, of two residents reviewed for falls. The facility census was 78. Actual harm occurred on 01/28/21 when Resident #13 sustained a fall resulting in a neck fracture while being assisted by one State Tested Nurse Assistant (STNA) during a shower in a shower bed.
  2. F
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    F801 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 4, 2022
    Inspectors wroteBased on record review and interview, the facility failed to ensure the dietary manager completed qualifications in a timely manner. This had the potential to affect all residents. The facility census was 78.
  3. F
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 4, 2022
    Inspectors wroteBased on review of the meal sheets, staff interview, resident interview, and review of the facility policy, the facility failed to ensure there were alternative menu choices with variety to meet resident preferences. This affected three residents (#16, #49, and #83) of four residents (#16, #49, #71, and #83) reviewed for food and had the potential to affect all residents. The facility census was 78.
  4. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 4, 2022
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure staff wore hair nets while in the kitchen and the 100 hall nursing unit refrigerator was maintained in a clean and sanitary manner. This had the potential to affect all residents. The facility census was 78.
  5. F
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 4, 2022
    Inspectors wroteBased on observation and interview, the facility failed to maintain a clean and uncluttered area surrounding the outside dumpster. This had the potential to affect all residents. The facility census was 78.
  6. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 4, 2022
    Inspectors wroteBased on record review and staff interview, the facility failed to ensure the resident record contained current and accurate information for Residents #67 and #82. This affected two residents (#67 and #82) of two reviewed for accurate medical records. The facility census was 78.
  7. D
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 4, 2022
    Inspectors wroteBased on observation and staff interview the facility failed to ensure it had a functional and accessible call light in place. This affected two (Resident #42 and #67) of two residents reviewed for call light function. The facility census was 78. Findings Include: 1. Review of the medical record revealed Resident #67 was admitted to the facility on [DATE] with diagnoses that included type 2 diabetes mellitus with chronic kidney disease, chronic obstructive pulmonary disease, and dysphagia. Review of the most recent Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #67 was alert with cognitive impairment and required assistance of at least two persons for activities of daily living. Observation on 02/07/22 at 9:06 A.M. revealed no operational call light designated for Resident #67. Interview on 02/07/22 at 9:06 A.M. with Resident #67 revealed she had no call light. [...]
  8. D
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 4, 2022
    Inspectors wroteBased on observation, staff interview, and policy review the facility failed to ensure Resident #67's and #75's walls were maintained in good repair. This affected two of three residents (#67, #75 and #82) reviewed for environment. The facility census was 78.
July 11, 2019Standard inspection · 7 citations
  1. E
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    F569 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 19, 2019
    Inspectors wroteBased on interview and review of personal needs accounts, the facility failed to ensure the resident/responsible party was notified within $200.00 of the Medicaid resource limit in order to spend down funds in order to maintain Medicaid status. This affected three Residents (#8, #16 and #67) of 48 Residents with accounts (#3, #4, #6, #7, #10, #11, #12, #14, #15, #17, #19, #20, #21 (x2), #22, #23, #24, #26, #27, #28, #31, #32, #34, #35 (x2), #36, #38, #40, #41, #45, #46, #47, #48, #50, #54, #55, #56, #57 (x2), #61, #63, #64, #65, #71 and #371). The facility census was 66.
  2. E
    Assure the security of all personal funds of residents deposited with the facility.
    F570 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 19, 2019
    Inspectors wroteBased on review of interview, review of personal needs accounts and surety bond, the facility failed to ensure the surety bond was enough to cover the amount of money in the resident accounts. This affected all 48 residents with personal needs accounts (#3, #4, #6, #7, #8, #10, #11, #12, #14, #15, #16, #17, #19, #20, #21 (x2), #22, #23, #24, #26, #27, #28, #31, #32, #34, #35 (x2), #36, #38, #40, #41, #45, #46, #47, #48, #50, #54, #55, #56, #57 (x2), #61, #63, #64, #65, #67, #71 and #371) with a total of $30,705.20 as of 07/08/19.
  3. D
    Assess the resident when there is a significant change in condition
    F637 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 19, 2019
    Inspectors wroteBased upon interview and record review the facility failed to initiate and complete a significant change assessment as required. This affected one (Resident #32) of two resident reviewed with significant changes.
  4. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 19, 2019
    Inspectors wroteBased on interview and record review, the facility failed to accurately record the medical status of three residents (Resident #70, Resident #72 and Resident #32). This affected three of 28 records reviewed for accurate assessments. The facility census was 66.
  5. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 19, 2019
    Inspectors wroteBased on observation, interview, record review and policy review, the facility failed to implement pressure relieving measures and communicate, follow-up and implement podiatry recommendations of Resident #72's pressure ulcers. This affected one Resident (#67) of two residents reviewed for pressure ulcers.
  6. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 19, 2019
    Inspectors wroteBased upon observation, interview and record review, the facility failed to ensure solution used for tuberculin testing was stored according to manufacturer's recommendations. This affected three residents (Residents #70, #71 and #72) admitted to the facility between 06/11/19 and 07/11/19.
  7. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 19, 2019
    Inspectors wroteBased on observation, interview and record review, the facility failed to maintain proper infection control for two residents (Resident #70 and Resident #72). This affected one of one resident on isolation precautions and one of one resident observed for wound dressing changes. The facility census was 66.

Fire safety inspections

30 fire safety citations on file: 12 on March 28, 2024, 11 on February 10, 2022, 7 on July 11, 2019.

Every fire safety citation30 citations
  1. F
    Use approved construction type or materials.
    K 161 · March 28, 2024 · Corrected (the home has a date of correction)
  2. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 28, 2024 · Corrected (the home has a date of correction)
  3. F
    Install corridor and hallway doors that block smoke.
    K 363 · March 28, 2024 · Corrected (the home has a date of correction)
  4. F
    Provide a written emergency evacuation plan.
    K 711 · March 28, 2024 · Corrected (the home has a date of correction)
  5. F
    Have simulated fire drills held at unexpected times.
    K 712 · March 28, 2024 · Corrected (the home has a date of correction)
  6. F
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · March 28, 2024 · Corrected (the home has a date of correction)
  7. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · March 28, 2024 · Corrected (the home has a date of correction)
  8. F
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · March 28, 2024 · Corrected (the home has a date of correction)
  9. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · March 28, 2024 · Corrected (the home has a date of correction)
  10. F
    Ensure proper usage of power strips and extension cords.
    K 920 · March 28, 2024 · Corrected (the home has a date of correction)
  11. F
    Have proper medical gas storage and administration areas.
    K 923 · March 28, 2024 · Corrected (the home has a date of correction)
  12. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · March 28, 2024 · Corrected (the home has a date of correction)
  13. F
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · February 10, 2022 · Corrected (the home has a date of correction)
  14. F
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · February 10, 2022 · Corrected (the home has a date of correction)
  15. F
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · February 10, 2022 · Corrected (the home has a date of correction)
  16. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · February 10, 2022 · Corrected (the home has a date of correction)
  17. F
    Have simulated fire drills held at unexpected times.
    K 712 · February 10, 2022 · Corrected (the home has a date of correction)
  18. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · February 10, 2022 · Corrected (the home has a date of correction)
  19. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 10, 2022 · Corrected (the home has a date of correction)
  20. E
    Provide properly protected cooking facilities.
    K 324 · February 10, 2022 · Corrected (the home has a date of correction)
  21. E
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · February 10, 2022 · Corrected (the home has a date of correction)
  22. E
    Ensure proper usage of power strips and extension cords.
    K 920 · February 10, 2022 · Corrected (the home has a date of correction)
  23. E
    Have proper medical gas storage and administration areas.
    K 923 · February 10, 2022 · Corrected (the home has a date of correction)
  24. F
    Establish staff and initial training requirements.
    E 37 · July 11, 2019 · Corrected (the home has a date of correction)
  25. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · July 11, 2019 · Corrected (the home has a date of correction)
  26. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · July 11, 2019 · Corrected (the home has a date of correction)
  27. E
    Install corridor and hallway doors that block smoke.
    K 363 · July 11, 2019 · Corrected (the home has a date of correction)
  28. E
    Provide a written emergency evacuation plan.
    K 711 · July 11, 2019 · Corrected (the home has a date of correction)
  29. E
    Have restrictions on the use of portable space heaters.
    K 781 · July 11, 2019 · Corrected (the home has a date of correction)
  30. E
    Ensure proper usage of power strips and extension cords.
    K 920 · July 11, 2019 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
September 16, 2024Fine $8,970

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeOhioUnited States
All nursing staff (RN, LPN and aides)3.313.693.86
Registered nurses0.490.640.69
All nursing staff on weekends3.133.283.42
Nurse aides2.07
Licensed practical nurses0.75
Nursing staff turnover (share who left in a year)52.1%48.7%45.8%
Registered nurse turnover62.5%43.9%42.9%
Administrators who left1

CMS expects 4.03 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.39 on weekdays and 3.13 on weekends, 8% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.48 in April to June 2025 to 3.31 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.310.493.393.13 0.0%0 of 9059
Oct to Dec 20253.340.473.453.08 0.0%0 of 9273
Jul to Sep 20253.300.363.462.91 0.0%2 of 9274
Apr to Jun 20253.480.343.633.09 0.0%0 of 9172
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Ohio, Jan to Mar 20263.640.603.803.244.6%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Ohio

JobMedianMiddle halfEmployed
Ohio, all employers
CNAs (nursing assistants)$18.76$17.93 to $21.4463,280
LPNs and LVNs$29.78$27.34 to $31.6839,900
Registered nurses$39.67$38.08 to $47.61143,730
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Royal Oak Nursing & Rehab Ctr. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeOhioUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
5.35.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.20.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.40.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.13.23.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
2.96.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
6.83.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
13.68.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
23.124.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
14.212.912.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Royal Oak Nursing & Rehab Ctr's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (49.7% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

49.7% this home

No different from the national rate

US median of homes 51.5% · Ohio: 147 better, 20 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 32 eligible stays.

Potentially preventable readmissions

12.5% this home

No different from the national rate

US median of homes 10.7% · Ohio: 3 better, 7 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 28 eligible stays.

Infections that led to a hospital stay

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 7.1% · Ohio: 1 better, 4 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 23 eligible stays.

Self-care and mobility at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Ohio55.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 19 residents counted.

Falls with major injury

0.0% this home

Median of homes: Ohio0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 34 residents counted.

New or worsened pressure ulcers

5.0% this home

Median of homes: Ohio1.4% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 34 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Ohio100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 14 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: EMBASSY ROYAL OAK LLC. CMS links this home to Embassy Healthcare, a group of 33 nursing homes averaging 2.4 stars overall.

NameRoleTypeShareSince
Embassy Healthcare Holdings IncDirect ownership interestOrganization01/01/2020
2020 Gsr Dynasty LLCIndirect ownership interestOrganization01/01/2020
Aaron Handler Family Dynasty TrustIndirect ownership interestOrganization01/01/2020
Ah Dynasty LLCIndirect ownership interestOrganization01/01/2020
George S. Repchick 2020 Family Dynasty TrustIndirect ownership interestOrganization01/01/2020
Handler, AaronIndirect ownership interestIndividual01/01/2020
Repchick, GeorgeIndirect ownership interestIndividual01/01/2020
Handler, AaronManaging control - governing bodyIndividual01/01/2020
Repchick, GeorgeManaging control - governing bodyIndividual01/01/2020
Embassy Healthcare Management IncOperational/managerial controlOrganization01/01/2020
Heritage Employment Services, LLCOperational/managerial controlOrganization01/01/2020
Gebhard, RichardOperational/managerial controlIndividual01/01/2025
Handler, AaronOperational/managerial controlIndividual01/01/2020
Mandat, ThomasOperational/managerial controlIndividual01/01/2025
Repchick, GeorgeOperational/managerial controlIndividual01/01/2020
Embassy Healthcare Management IncAdp of the SNFOrganization06/12/2025
Heritage Employment Services, LLCAdp of the SNFOrganization06/12/2025
Gebhard, RichardAdp of the SNFIndividual01/01/2025
Handler, AaronAdp of the SNFIndividual01/01/2020
Mandat, ThomasAdp of the SNFIndividual01/01/2025
Repchick, GeorgeAdp of the SNFIndividual01/01/2020

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on October 23, 2024: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on March 28, 2024: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on February 10, 2022: "Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician."
  4. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on August 7, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.13 hours per resident per day, below the Ohio average of 3.28.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

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Common questions

What is Royal Oak Nursing & Rehab Ctr's Medicare star rating?
CMS rates Royal Oak Nursing & Rehab Ctr 4 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Royal Oak Nursing & Rehab Ctr get at its last inspection?
2 health deficiencies at the standard inspection on March 28, 2024. The Ohio average is 10.5.
Has Royal Oak Nursing & Rehab Ctr been fined?
Yes. CMS lists 1 fine totaling $8,970 in the last three years.
Does Royal Oak Nursing & Rehab Ctr accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Royal Oak Nursing & Rehab Ctr?
CMS lists 21 owners and managers, and links the home to Embassy Healthcare. Legal business name: EMBASSY ROYAL OAK LLC.

Sources

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