Home / California / Whittier
Presbyterian Intercomm Hosp Dp/SNF
12401 Washington Blvd., Whittier, CA 90602 · Los Angeles County · (562) 698-0811
35 certified beds, about 29 residents a day · Non profit - Corporation · Medicare since 1996
CMS Care Compare ratings, data as of September 1, 2026 · CCN 555654 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 18, 2025, inspectors cited 6 health deficiencies (the California average is 15.6, the national average 9.2).
None of its 21 health citations since July 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 10.07 hours per resident per day, against 4.52 across California and 3.86 nationally. Registered nurses accounted for 4.42 of those hours.
20.0% of nursing staff left within the year CMS measured (California average 36.7%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 21 health citations on file.
July 18, 2025Standard inspection · 6 citations
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview and record review, the facility failed to promote dignity and respect when a care view camera (a specialized camera designed for patient monitoring in healthcare setting that allows healthcare professionals to remotely observe residents and intervene if necessary, typically for safety purposes like fall prevention) was placed in the resident's room for four (4) of eight (8) sampled residents (Residents 33, 49, 60 and 64). This failure resulted in Resident 33, 49, 60 and 64 experiencing feelings of discomfort and not having any personal privacy.1. During a review of Resident 49’s admission Record, the admission Record indicated the resident was initially admitted to the facility on [DATE] with diagnoses of septic discitis (infection discitis; [...]
- D Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Inspectors wroteBased on interview and record review, the facility failed to follow its policy titled, Resident Assessment Instrument (RAI - a standardized process used in nursing homes to collect information about residents' needs and strengths, enabling the creation of individualized care plans) Process, for two (2) of six (6) sampled residents (Residents 46 and 57) by not ensuring the comprehensive resident assessment was completed within 14 calendar days of resident's admission. This failure had the potential to result in Residents 46 and 57 not having an individualized care plan, which could negatively affect the residents' over all wellbeing.1. [...]
- D Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on interview and record review, the facility failed to complete and transmit a discharge tracking assessment (a type of assessment conducted when a resident leaves a nursing home, which includes clinical items for quality monitoring as well as discharge tracking and is transmitted to the Centers for Medicare and Medicaid Services [CMS; a United States government agency that administers healthcare programs]) for one (1) of five (5) sampled residents (Resident 57). This failure had the potential to result in the facility's inaccurate quality monitoring data at transition points, such as when residents enter or leave the facility. During a review of Resident 57's admission Record, the admission Record indicated the resident was initially admitted to the facility on [DATE] with diagnoses of pyelonephritis (a type of urinary tract infection [UTI; [...]
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure one (1) of 1 sampled Resident (Resident 65) who was receiving nutrition by nasogastric tube feeding (NGT - a method of providing nutrition and medication directly into the stomach through a tube inserted through the nose) was provided care to prevent aspiration by failing to ensure the resident's head of the bed was elevated during feeding in accordance with the facility's policy. This deficient practice placed Resident 65 at risk of aspiration (feeding could enter the windpipe and lungs) that could lead to lung problems such as pneumonia (an infection/inflammation of the lungs).
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on interview and record review, the facility failed to administer a medication for one (1) of seven (7) sampled residents (Resident 5) as indicated on the physician's order. This failure had the potential to place Resident 5 at risk for developing a Urinary Tract Infection (UTI; an infection in the bladder/urinary tract) due to not receiving her Estradiol (hormone medication used for regulating various bodily processes). During a review of Resident 5's admission Record, the admission Record indicated the resident was initially admitted to the facility on [DATE] with diagnoses of chronic obstructive pulmonary disease (COPD; a chronic lung disease causing difficulty in breathing) and coronary artery disease (CAD; a condition where the blood vessels that supply the heart become narrowed or blocked). [...]
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to have accurate and complete medical records for one (1) of seven (7) sampled residents (Residents 60) by failing to document the Nurse Practitioner (NP, a registered nurse with advanced education and training, holding a master's or doctoral degree in nursing) notification of Resident 60's refusal to take Atenolol (drug used to treat high blood pressure) in accordance with the facility's policy. This deficient practice resulted in the inaccurate representation of care provided which could delay the provision of necessary care and services needed for Resident 60's wellbeing.
July 14, 2024Standard inspection · 5 citations
- E Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on observation, interview, and record review, the facility failed to report an allegation of abuse to the Department of Health Services (DHS a government agency that promotes and protects the health of all people and their communities) and the state agencies within the two-hour time frame as indicated in the facility's policy and procedure for one of two sampled residents (Resident 69). The Licensed Vocational Nurse (LVN) 2 did not report to the Director of Nursing (DON) when Resident 69 reported to LVN 2 that a staff member (unknown) yelled and was mean to Resident 69. This deficient practice violated the resident's rights to be free from any form of abuse and the potential for Resident 69 not to be protected and to further experience mental and emotional abuse that could lead to a psychosocial (mental and emotional being) and decline.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure safe and sanitary conditions were maintained in the kitchen. During initial tour of the kitchen, an opened container of salad was observed unlabeled with the name of the food item and dated of when the food was prepared or to be discarded. This failure had the potential for improper food storage, which could lead to foodborne illnesses (illness caused by food contaminated with bacteria, viruses, parasites, or toxins).
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview and record review, the facility failed to promote care that maintained dignity and respect for one of one sampled residents (Resident 11) by failing to ensure Resident 11's drainage bag (a tube that removes fluid from the body into a collection bag connected to the resident that stored body fluids) from the stomach that was hanging from on the resident's bed frame was not exposed to the public and uncovered. This deficient practice had the potential to affect the resident's psychosocial (emotional and mental status) being and deprive the resident from dignity.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on interview and record review, the facility failed to ensure one of two closed sampled residents (Resident 13), received notification of the transfer/discharge from the facility and the reasons for the move in writing. As a result of this failure the facility deprived Resident 13 the right to be informed regarding transfer and discharge from the facility.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to assess the risk for accidental choking for one of one sampled resident (Resident 116), for the ability to chew food and safely eat a regular textured diet (all food textures that people with no chewing or swallowing issues eat) who had missing top teeth and dentures. This failure had the potential for Resident 116 to choke on her food and result in accidental death.
July 9, 2023Standard inspection · 10 citations
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased observation, interview, and record review, the facility failed to provide care related to IV sites/therapy (Intravenous is a small plastic catheter placed through the skin into the vein used to give fluids and medications) based on to the professional standard of practice and the facility's policy and procedure for two of two sampled residents (Resident 63 and Resident 66). 1. Resident 63's, IV medication bag was not labeled with the date and time the antibiotic (medication used to treat infection) was administered. Resident 63's IV tubing was not labeled with the date and the tubing was first used. 2. Resident 66's IV site dressing/tape (plastic tape or gauze covering the IV) on the left arm was not labeled with date and time of when the IV site was dressing/tape was change. [...]
- E Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Inspectors wroteBased on interview and record review the facility did not conduct, document, and review a Annual Facility Assessment (a facility wide assessment of the facility that included plan that define the process of strategizing, or directing, and making decisions on allocating its resources to enable each nursing home to thoroughly assess the needs of their resident population and the required resources needed to provide the care and services that residents need) as described in the regulations for long term care facilities for 23 of 23 residents in the census. This deficient practice had the potential for the residents in the facility not to receive the care and services needed to achieve their highest potential.
- E Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observation, interview, and record review the facility failed to follow its policy and procedure to maintain and prevent the entrance and harborage (any condition or place where pest can obtain water or food, nest and obtain shelter) of vermin (pests that spread diseases or destroy crops or livestock) and other pest by failing to provide proof of the facility's pest control activities and with presence of vermin in the facility. 1. On 7/7/2023, a live cockroach was observed in the facility hallway, between Resident 61's room and an empty resident room, next to an exit door to stairwell. 2. On 7/9/2023, another live cockroach was observed inside the Shower room [ROOM NUMBER]. This deficient practice resulted in an ineffective pest control program that could result in pest infestation and result in widespread infection and diseases from the pest and cockroaches.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and record review, facility failed to promote respect and dignity for one of two sampled residents (Resident 109) by failing to ensure, Resident 109's urinary catheter (a thin tube that goes in through the urethra [part of resident's anatomy of the urinary tract that connects the bladder with the outside of the body]) drainage bag was covered with a privacy bag. This failure had the potential to affect Resident's 109's psychosocial (mental, emotional, social interactions) wellbeing.
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on interview and record review the facility failed to provide a written and verbal notification about Bed Hold (is when a nursing home holds a bed for you when you go into the hospital) to the resident and the resident's legal representative for one of two sampled resident's (Resident 7) who was transferred to the General Acute Care Hospital (GACH) due to a change in condition that required a higher level of care. This failure resulted in violation of the resident's rights to ensure the resident's and the legal representative could make informed decisions about the duration of Bed Hold and the resident's rights to return to the facility from the GACH.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, and record review the facility failed develop a comprehensive, resident specific plan of care for two of three sampled residents (Resident 117 and Resident 161) as indicated in the facility's policy and procedure. 1. For Resident 117 failure to develop an individualized plan of care with measurable goals, specific interventions and assessment that identifies who and when the interventions are to be implemented for the resident who was receiving hemodialysis (a medical procedure that removes the excess fluid and toxins in the blood with a specialized medical equipment). 2. For Resident 161 the facility did not develop a plan of care for the use of postural support.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed ensure one of one sampled resident (Resident 161) who was at high risk for fall and accident due to impaired cognition (thought process and ability to reason), unsteady gate and restlessness was provided safety to prevent injuries by failing to: 1. ensure Resident 161 was assessed by the licensed staff and the physician prior to the use of Posey torso support belt (five-inch-wide belt with shoulder straps for wheelchairs or similar non-wheelchair applications) for the risk for accident and entrapment (the state of being caught in or as in a trap.). 2. a plan of care was developed with interventions that indicated how and who will assess and monitor Resident 161 while using the Posey torso support belt. 3. [...]
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on interview and record review, the facility failed to ensure the facility's Transitional Care Unit Dialysis (is a life-support treatment that uses a special machine to filter harmful waste, salt, and excess fluid from your blood) Communication Record were completed on 6/28/2023 and 7/7/2023 for one of two sampled resident (Resident 117) who was receiving hemodialysis treatments. This deficient practice had the potential for the resident to have delayed or fail to receive necessary interventions when they experience complications related to dialysis such as bleeding on the dialysis access site (formed by the joining of a vein and an artery in an area in the body that connects to the dialysis machine), low blood pressure and low heart rate or severe weakness.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review the facility failed to maintain and prevent the spread and transmission of herpes zoster (known as shingles is the same virus that causes chickenpox which can spread from spread from person to person though contact) infection for one of one sampled resident (Resident 59). Resident 59's family (FAM2) was observed in nursing station wearing an isolation gown (gown used to protect clothing from contaminants or contacting disease causing organism), facemask and gloves that was used while visiting Resident 59. FAM 2 was observed returning to Resident 59's room wearing the same gown. This deficient practice had the potential to spread the infection to the residents, staffs, and other visitors in the facility.
- D Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Inspectors wroteBased on interview and record review, the facility failed to ensure facility staff received information on abuse prevention as indicated in the facility's policy and procedure. Three of four sampled staff were not able to state the different types of abuse and did not know the time-frame to report abuse allegations of abuse. This deficient practice had the potential for a delay to identify, report and investigate potential allegations of abuse and exposing residents to potential abuse.
Fire safety inspections
9 fire safety citations on file: 3 on July 18, 2025, 6 on July 9, 2023.
Every fire safety citation9 citations
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Install corridor and hallway doors that block smoke.
- D Have simulated fire drills held at unexpected times.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have simulated fire drills held at unexpected times.
- E Install corridor and hallway doors that block smoke.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- D Construct fire resistant interior walls.
- D Ensure proper usage of power strips and extension cords.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | California | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 10.07 | 4.52 | 3.86 |
| Registered nurses | 4.42 | 0.67 | 0.69 |
| All nursing staff on weekends | 8.70 | 4.09 | 3.42 |
| Nurse aides | 3.07 | ||
| Licensed practical nurses | 2.58 | ||
| Nursing staff turnover (share who left in a year) | 20.0% | 36.7% | 45.8% |
| Registered nurse turnover | 13.3% | 38.1% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.83 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 10.63 on weekdays and 8.70 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 10.48 in April to June 2025 to 10.07 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 10.07 | 4.42 | 10.63 | 8.70 | 0.0% | 0 of 90 | 29 |
| Oct to Dec 2025 | 9.64 | 4.51 | 10.09 | 8.47 | 0.0% | 0 of 92 | 29 |
| Jul to Sep 2025 | 10.50 | 4.64 | 11.07 | 9.08 | 0.0% | 0 of 92 | 27 |
| Apr to Jun 2025 | 10.48 | 4.45 | 11.11 | 8.86 | 0.0% | 0 of 91 | 28 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| California, Jan to Mar 2026 | 4.36 | 0.59 | 4.52 | 3.97 | 2.3% | 0.5% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | California | US |
|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.0 | 1.4 | 1.6 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 27.5 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 4.0 | 11.2 | 12.0 |
Owners and operators
Legal business name: PIH HEALTH WHITTIER HOSPITAL.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Pih Health Whittier Hospital | 5% or greater direct ownership interest | Organization | 100% | 02/15/1996 |
| Alvarez, Alex | Managing control - governing body | Individual | 10/09/2017 | |
| Atwood, J | Managing control - governing body | Individual | 04/25/2005 | |
| Barendse, Thurso | Managing control - governing body | Individual | 02/08/2024 | |
| Batiste, Melanie | Managing control - governing body | Individual | 10/21/2021 | |
| Crisan, Adrian | Managing control - governing body | Individual | 10/01/2019 | |
| Goldberg, Marissa | Managing control - governing body | Individual | 10/01/2021 | |
| Greaney, Peter | Managing control - governing body | Individual | 11/13/2018 | |
| Hamar, Hamilton | Managing control - governing body | Individual | 10/01/2016 | |
| Monroe, Patrick | Managing control - governing body | Individual | 10/10/2016 | |
| Nayak, Sudhaker | Managing control - governing body | Individual | 12/13/2010 | |
| Roth, William | Managing control - governing body | Individual | 03/01/2023 | |
| Saraliev, Tracea | Managing control - governing body | Individual | 02/08/2024 | |
| Tovar, Eduardo | Managing control - governing body | Individual | 03/26/2021 | |
| Treinen, Paul | Managing control - governing body | Individual | 11/12/2019 | |
| Weaver, Charlotte | Managing control - governing body | Individual | 10/10/2016 | |
| Woods, Kenton | Managing control - governing body | Individual | 02/28/2005 | |
| Alvarez, Alex | Corporate director | Individual | 10/09/2019 | |
| Atwood, J | Corporate director | Individual | 04/25/2005 | |
| Barendse, Thurso | Corporate director | Individual | 02/08/2024 | |
| Batiste, Melanie | Corporate director | Individual | 10/21/2021 | |
| Crisan, Adrian | Corporate director | Individual | 10/01/2019 | |
| Goldberg, Marissa | Corporate director | Individual | 10/01/2021 | |
| Greaney, Peter | Corporate director | Individual | 11/13/2018 | |
| Hamar, Hamilton | Corporate director | Individual | 10/01/2016 | |
| Krog, Scott | Corporate director | Individual | 12/13/2024 | |
| Medrano, Deborah | Corporate director | Individual | 12/13/2024 | |
| Monroe, Patrick | Corporate director | Individual | 10/10/2016 | |
| Nayak, Sudhaker | Corporate director | Individual | 12/13/2010 | |
| Roth, William | Corporate director | Individual | 03/01/2023 | |
| Saket, Daniel | Corporate director | Individual | 01/03/2025 | |
| Saraliev, Tracea | Corporate director | Individual | 02/08/2024 | |
| Southron, Scott | Corporate director | Individual | 12/13/2024 | |
| Syda-Lawton, Regine | Corporate director | Individual | 12/13/2024 | |
| Tovar, Eduardo | Corporate director | Individual | 03/26/2021 | |
| Treinen, Paul | Corporate director | Individual | 11/12/2019 | |
| Weaver, Charlotte | Corporate director | Individual | 10/10/2016 | |
| Woods, Kenton | Corporate director | Individual | 02/28/2005 | |
| Chulack, Peggy | Corporate officer | Individual | 10/01/2014 | |
| Lopez, Rosalio | Corporate officer | Individual | 10/01/2024 | |
| Mahalingamshivaraman, Vidhyashankaran | Corporate officer | Individual | 05/01/2021 | |
| Pratt, Ramona | Corporate officer | Individual | 11/01/2019 | |
| West, James | Corporate officer | Individual | 10/01/2004 | |
| Pih Health Whittier Hospital | Operational/managerial control | Organization | 11/08/2024 | |
| Beal, Kimberly | Operational/managerial control | Individual | 11/22/2024 | |
| Chulack, Peggy | Operational/managerial control | Individual | 10/01/2014 | |
| Coppinger, Noel | Operational/managerial control | Individual | 10/18/2019 | |
| Lopez, Rosalio | Operational/managerial control | Individual | 07/16/2025 | |
| Mahalingamshivaraman, Vidhyashankaran | Operational/managerial control | Individual | 07/16/2025 | |
| Necke, Shelly | Operational/managerial control | Individual | 07/16/2025 | |
| Parikh, Sarvesh | Operational/managerial control | Individual | 07/16/2025 | |
| Ponce, Susanne | Operational/managerial control | Individual | 07/16/2025 | |
| Pratt, Andrew | Operational/managerial control | Individual | 11/20/2023 | |
| Pratt, Ramona | Operational/managerial control | Individual | 07/16/2025 | |
| Vazquez, Cindy | Operational/managerial control | Individual | 07/16/2025 | |
| West, James | Operational/managerial control | Individual | 07/16/2025 | |
| Pih Health Whittier Hospital | Adp of the SNF | Organization | 12/13/2024 | |
| Beal, Kimberly | Adp of the SNF | Individual | 04/08/2022 | |
| Chulack, Peggy | Adp of the SNF | Individual | 10/01/2014 | |
| Coppinger, Noel | Adp of the SNF | Individual | 10/18/2019 | |
| Lopez, Rosalio | Adp of the SNF | Individual | 07/16/2025 | |
| Mahalingamshivaraman, Vidhyashankaran | Adp of the SNF | Individual | 07/16/2025 | |
| Necke, Shelly | Adp of the SNF | Individual | 07/16/2025 | |
| Parikh, Sarvesh | Adp of the SNF | Individual | 07/16/2025 | |
| Ponce, Susanne | Adp of the SNF | Individual | 07/16/2025 | |
| Pratt, Andrew | Adp of the SNF | Individual | 11/20/2023 | |
| Pratt, Ramona | Adp of the SNF | Individual | 07/16/2025 | |
| Vazquez, Cindy | Adp of the SNF | Individual | 07/16/2025 | |
| West, James | Adp of the SNF | Individual | 07/16/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on July 18, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on July 18, 2025: "Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on July 18, 2025: "Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on July 14, 2024: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
Other nursing homes nearby
- The Orchard - Post Acute Care Whittier, 0 mi · 2 of 5 stars · 59 citations
- Whittier Pacific Care Center Whittier, 0.6 mi · 2 of 5 stars · 79 citations
- Whittier Nursing and Wellness Center, Inc Whittier, 1.2 mi · 5 of 5 stars · 29 citations
- Socal Post-Acute Care Whittier, 1.5 mi · 3 of 5 stars · 43 citations
- Pico Rivera Healthcare Center Pico Rivera, 2.8 mi · 5 of 5 stars · 48 citations
- Dept of State Hospitals - Metropolitan SNF Norwalk, 2.8 mi · 2 of 5 stars · 53 citations
- El Rancho Vista Health Care Center Pico Rivera, 2.9 mi · 4 of 5 stars · 46 citations
- Whittier Hospital Medical Ctr D/P SNF Whittier, 2.9 mi · 5 of 5 stars · 27 citations
California contacts for a concern about a nursing home
These are the official offices in California. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: California Department of Public Health, Center for Health Care Quality, Licensing and Certification Program, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: California Long-Term Care Ombudsman Program, 1-800-231-4024. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Cal Health Find, where California publishes its own records on licensed homes.
Common questions
- What is Presbyterian Intercomm Hosp Dp/SNF's Medicare star rating?
- CMS rates Presbyterian Intercomm Hosp Dp/SNF 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Presbyterian Intercomm Hosp Dp/SNF get at its last inspection?
- 6 health deficiencies at the standard inspection on July 18, 2025. The California average is 15.6.
- Has Presbyterian Intercomm Hosp Dp/SNF been fined?
- CMS lists no fines in the last three years.
- Does Presbyterian Intercomm Hosp Dp/SNF accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns Presbyterian Intercomm Hosp Dp/SNF?
- CMS lists 69 owners and managers. Legal business name: PIH HEALTH WHITTIER HOSPITAL.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.