Providence Pointe Healthcare
100 Marshall Court, Paducah, KY 42001 · Mc Cracken County · (270) 442-6884
108 certified beds, about 102 residents a day · For profit - Corporation · Medicare and Medicaid since 1990
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 185227 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 18, 2025, inspectors cited 0 health deficiencies (the Kentucky average is 2.9, the national average 9.2).
None of its 9 health citations since August 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.02 hours per resident per day, against 3.95 across Kentucky and 3.86 nationally. Registered nurses accounted for 0.63 of those hours.
41.7% of nursing staff left within the year CMS measured (Kentucky average 46.4%).
CMS links it to Ecc Trust, an affiliated group of 3 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
408/19
408/24
106/25
012/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
7D
0E
2F
Potential for minimal harm
0A
0B
0C
December 18, 2025Standard inspection · 0 citations
June 12, 2025Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to provide adequate supervision and assistive devices to ensure the safety of its residents for 1 of 9 sampled residents (Resident (R)9).
August 16, 2024Standard inspection, Complaint inspection · 4 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and review of facility policy, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety. Observation of the walk in coolers revealed multiple food items which had been opened and were unlabeled and undated. These failures had the potential to affect 85 of the facility's 86 residents who consumed food from the kitchen.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, record review, and review of the facility policy, it was determined the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 2 of 22 sampled residents (R)87 and R45. 1. During observation of provision of direct care for R87, the two nurse aides failed to follow the enhanced barrier precautions (EBP) for the resident who was on EBP related to having an indwelling Foley catheter. 2. During observation of meal service CNA 4 entered R45's room, without donning an N95 mask (disposable filtering facepiece respirator) when entering a known COVID positive resident's room that was designated to have Droplet Precautions.
- D Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Inspectors wroteBased on interview, record review and review of facility policy, the facility failed to provide and ensure Resident (R) 84 received necessary behavioral health care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being. R84's level 1 Pre-admission Screening and Resident Review (PASRR) indicated a level 2 PASRR was needed. The level 2 PASRR indicated R84 MUST receive psychiatric (psych) services on a monthly basis. However, the facility failed to ensure R84 received the required monthly psych services. Therefore, on [DATE] at 2:10 AM, R84 was found lying on her bed with oxygen tubing wrapped 4-5 times around her neck, and was pronounced deceased . [...]
- D Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Inspectors wroteBased on interview, record review and review of the facility's Medical Director's responsibilities, it was determined the Medical Director failed to resident care policies for behaviors were implemented and failed to coordinate the medical care within the facility for 1 of 22 sampled residents, (R)84. The facility admitted R84 to the facility on [DATE] and the level 1 Pre-admission Screening and Resident Review (PASRR), indicated a level 2 was indicated. The level 2 PASRR indicated R84 MUST receive psychiatric (psych) services on a monthly basis. However, the facility's Medical Director was not aware of that information and therefore, failed to ensure the facility provided R84 with the recommended psych services. On [DATE] at 2:10 AM, R84 was found in her bed with oxygen tubing wrapped 4-5 times around her neck and was pronounced deceased at 2:43 AM. [...]
August 16, 2019Standard inspection · 4 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and facility policy review, it was determined the facility failed to ensure food was stored, in accordance with professional standards for food service safety. Observation of the kitchen, on 08/14/19, revealed a red sanitation bucket on the kitchen floor. Review of the facility Census and Condition, dated 08/14/19, revealed eighty-three (83) of eighty-three residents received their meals from the kitchen.
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation, interview, and facility policy review, it was determined the facility failed to ensure that the resident's right to privacy and confidentiality was honored for one (1) resident not in the selected sample of nineteen (19) residents (Resident #89). Observation during a medication pass in a resident's room revealed Registered Nurse (RN) #1, discussed Resident #89's health related information in the presence of another resident.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on observation, interview, record review, and review of the Resident Assessment Instrument (RAI) Version 3.0 User Manual, it was determined the facility failed to ensure one (1) of nineteen (19) sampled residents received an accurate assessment, reflective of the resident's status at the time of the assessment (Resident #23). Resident #23 required to be transferred by two (2) staff with the use of a mechanical lift; however, the MDS Coordinator coded the MDS inaccurately when she coded the resident a (3) for transfers which indicated the resident was highly involved and staff provided non-weight bearing assistance instead of a four (4) which indicated the resident was dependent on staff.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and facility policy review, it was determined the facility failed to ensure gloving procedures were followed related to a medication pass. Observation on 08/16/19 revealed licensed staff handled a resident's medication with her bare hands.
Fire safety inspections
5 fire safety citations on file: 4 on August 16, 2024, 1 on August 16, 2019.
Every fire safety citation5 citations
- F Develop and maintain an Emergency Preparedness Program (EP).
- F Conduct risk assessment and an All-Hazards approach.
- F Have restrictions on the use of portable space heaters.
- F Ensure that testing and maintenance of electrical equipment is performed.
- E Install corridor and hallway doors that block smoke.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Kentucky | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.02 | 3.95 | 3.86 |
| Registered nurses | 0.63 | 0.79 | 0.69 |
| All nursing staff on weekends | 3.52 | 3.49 | 3.42 |
| Nurse aides | 2.19 | ||
| Licensed practical nurses | 1.20 | ||
| Nursing staff turnover (share who left in a year) | 41.7% | 46.4% | 45.8% |
| Registered nurse turnover | 36.8% | 41.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.03 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.22 on weekdays and 3.52 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.16 in April to June 2025 to 4.02 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.02 | 0.63 | 4.22 | 3.52 | 0.0% | 0 of 90 | 102 |
| Oct to Dec 2025 | 4.05 | 0.72 | 4.24 | 3.56 | 0.0% | 0 of 92 | 104 |
| Jul to Sep 2025 | 4.07 | 0.71 | 4.28 | 3.56 | 0.0% | 0 of 92 | 104 |
| Apr to Jun 2025 | 4.16 | 0.80 | 4.38 | 3.61 | 0.0% | 0 of 91 | 100 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Kentucky, Jan to Mar 2026 | 3.85 | 0.71 | 4.04 | 3.40 | 3.2% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Kentucky | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 12.1 | 13.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.4 | 1.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.0 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.1 | 1.7 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 19.9 | 14.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.3 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 5.4 | 16.1 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 22.4 | 24.2 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.3 | 13.7 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 1.9 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 2.1 | 1.8 |
Owners and operators
Legal business name: PROVIDENCE POINT HEALTHCARE INC. CMS links this home to Ecc Trust, a group of 3 nursing homes averaging 3.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Ecc Trust | 5% or greater direct ownership interest | Organization | 100% | 01/01/2023 |
| Brown, Ervin | 5% or greater indirect ownership interest | Individual | 50% | 01/01/2023 |
| Cox, Gretchen | 5% or greater indirect ownership interest | Individual | 50% | 01/01/2023 |
| Crouch, Bethany | Managing control - governing body | Individual | 10/23/2023 | |
| Lindsey, Jennifer | Managing control - governing body | Individual | 03/07/2022 | |
| Shelton, Jason | Managing control - governing body | Individual | 04/21/2025 | |
| Stockton, Eddy | Managing control - governing body | Individual | 07/31/2023 | |
| Tichenor, Holly | Managing control - governing body | Individual | 05/01/2023 | |
| Cox, Christopher | Operational/managerial control | Individual | 05/01/2023 | |
| Crouch, Bethany | Operational/managerial control | Individual | 10/23/2023 | |
| Lindsey, Jennifer | Operational/managerial control | Individual | 03/07/2022 | |
| Mitchell, Gregory | Operational/managerial control | Individual | 02/01/2017 | |
| Shelton, Jason | Operational/managerial control | Individual | 04/21/2025 | |
| Stockton, Eddy | Operational/managerial control | Individual | 07/31/2023 | |
| Cox, Douglas | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 10/27/2025 | |
| Hargis & Associates, LLC | Adp of the SNF | Organization | 10/01/2020 | |
| Providence Health, LLC | Adp of the SNF | Organization | 04/08/2021 | |
| Superior Care Home Properties LLC | Adp of the SNF | Organization | 10/01/2020 | |
| Butler, Danny | Adp of the SNF | Individual | 10/01/2020 | |
| Cox, Christopher | Adp of the SNF | Individual | 05/01/2023 | |
| Crouch, Bethany | Adp of the SNF | Individual | 10/23/2023 | |
| Hargis, Forwood | Adp of the SNF | Individual | 10/01/2020 | |
| Lindsey, Jennifer | Adp of the SNF | Individual | 03/07/2022 | |
| McIntosh, Sarah | Adp of the SNF | Individual | 10/01/2020 | |
| Mitchell, Gregory | Adp of the SNF | Individual | 02/01/2017 | |
| Shelton, Jason | Adp of the SNF | Individual | 04/21/2025 | |
| Sims, Chris | Adp of the SNF | Individual | 09/02/2020 | |
| Sims, Helen | Adp of the SNF | Individual | 09/02/2020 | |
| Sims, Michael | Adp of the SNF | Individual | 09/02/2020 | |
| Sims, Patrick | Adp of the SNF | Individual | 09/02/2020 | |
| Stockton, Eddy | Adp of the SNF | Individual | 07/31/2023 | |
| Thompson, George | Adp of the SNF | Individual | 09/02/2020 | |
| Thompson, Judy | Adp of the SNF | Individual | 09/02/2020 | |
| Tichenor, Holly | Adp of the SNF | Individual | 05/01/2023 | |
| Young, Carmen | Adp of the SNF | Individual | 04/08/2021 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on June 12, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on August 16, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on August 16, 2024: "Provide and implement an infection prevention and control program."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 1 problem in this area, most recently on August 16, 2024: "Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility."
Other nursing homes nearby
- Stonecreek Health and Rehabilitation Paducah, 3.8 mi · 2 of 5 stars · 31 citations
- Parkview Nursing & Rehabilitation Center Paducah, 4.9 mi · 4 of 5 stars · 12 citations
- River Haven Nursing and Rehabilitation Center Paducah, 5.5 mi · 2 of 5 stars · 28 citations
- Southgate Health Care Center Metropolis, 7.6 mi · 1 of 5 stars · 35 citations
- Metropolis Rehab & HCC Metropolis, 8.9 mi · 1 of 5 stars · 68 citations
- Life Care Center of La Center La Center, 14.2 mi · 5 of 5 stars · 3 citations
- Oakview Nursing & Rehabilitation Center Calvert City, 15 mi · 2 of 5 stars · 16 citations
- Countryside Center for Rehabilitation and Nursing Bardwell, 19.2 mi · 4 of 5 stars · 8 citations
Kentucky contacts for a concern about a nursing home
These are the official offices in Kentucky. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Kentucky Office of Inspector General, Division of Health Care, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Kentucky State Long-Term Care Ombudsman Program, Nursing Home Ombudsman Agency of the Bluegrass, (800) 372-2991. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Kentucky OIG Nursing Home Inspection Findings, where Kentucky publishes its own records on licensed homes.
Common questions
- What is Providence Pointe Healthcare's Medicare star rating?
- CMS rates Providence Pointe Healthcare 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Providence Pointe Healthcare get at its last inspection?
- 0 health deficiencies at the standard inspection on December 18, 2025. The Kentucky average is 2.9.
- Has Providence Pointe Healthcare been fined?
- CMS lists no fines in the last three years.
- Does Providence Pointe Healthcare accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Providence Pointe Healthcare?
- CMS lists 35 owners and managers, and links the home to Ecc Trust. Legal business name: PROVIDENCE POINT HEALTHCARE INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.