Home / Pennsylvania / Quakertown
Quakertown Center
1020 South Main Street, Quakertown, PA 18951 · Bucks County · (215) 536-9300
138 certified beds, about 125 residents a day · For profit - Corporation · Medicare and Medicaid since 1978
Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
3 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 395405 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 18, 2026, inspectors cited 4 health deficiencies (the Pennsylvania average is 10, the national average 9.2).
None of its 20 health citations since March 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.41 hours per resident per day, against 3.89 across Pennsylvania and 3.86 nationally. Registered nurses accounted for 0.68 of those hours.
40.9% of nursing staff left within the year CMS measured (Pennsylvania average 44.5%).
CMS links it to Genesis Healthcare, an affiliated group of 184 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
603/24
602/25
109/25
201/26
101/26
403/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 20 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
13D
2E
1F
Potential for minimal harm
0A
3B
1C
March 18, 2026Standard inspection · 4 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on facility policy review, staff interview, and observation, it was determined that the facility failed to store food in a sanitary manner in the dietary department and on one of two nursing units. (North unit)
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation and staff interview, it was determined that the facility failed to maintain the resident environment in a sanitary and homelike manner in the main lobby and on one of two nursing units. (North Nursing Unit)
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on facility policy review, clinical record review, and staff interview, it was determined that the facility failed to ensure physicians' orders were implemented for two of 25 sampled residents. (Residents 12 and 14)
- C Post nurse staffing information every day.
Inspectors wroteBased on observation, it was determined that the facility failed to post accurate and current nurse staffing information.
January 30, 2026Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record review and resident interview, it was determined that the facility failed to perform a skin treatment as ordered by the physician for one of three sampled residents. (Resident 1)
January 10, 2026Complaint inspection · 2 citations
- D Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on facility policy review, resident interview, results of a test tray audit, and staff interview, it was determined that the facility failed to provide food that was at an appetizing temperature on one of two nursing units. (North Unit)
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on policy review, observation, and staff interview, it was determined that the facility failed to record food temperatures at the time of service in the main kitchen.
September 4, 2025Complaint inspection · 1 citation
- B Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to provide the resident and/or the resident's representative with a reconciliation of all pre- and post-discharge medications for one of five sampled residents with a planned discharge. (CL1)
February 7, 2025Standard inspection · 6 citations
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, it was determined that the facility failed to provide a safe, clean, and comfortable environment for residents on two of two nursing units. (South Wing and North Wing)
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to ensure that the Minimum Data Set (MDS) assessment was completed to accurately reflect the current status of one of 26 sampled residents. (Resident 7)
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to develop a comprehensive care plan that addressed individual resident needs as identified in the comprehensive assessment for two of 26 sampled residents. (Residents 112, 115)
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on facility policy review, clinical record review, and staff interview, it was determined that the facility failed to provide person-centered pain management consistent with professional standards of practice for one of 26 sampled residents. (Resident 20)
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on facility policy review, clinical record review, and staff interview, it was determined that the facility failed to provide ongoing assessment and monitoring for one of one sampled residents receiving dialysis (process of removing excess toxins and water from the blood). (Resident 70)
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to ensure psychotropic medications (medications that affect brain activities) were prescribed for a specific diagnosis for two of seven sampled residents who were prescribed psychotropic medications. (Residents 82, 116)
March 8, 2024Standard inspection · 6 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to develop a comprehensive care plan that addressed individual resident needs as identified in the comprehensive assessment for one of 26 sampled residents. (Resident 119)
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on clinical record review, observation, and staff interview, it was determined that the facility failed to implement interventions to prevent further decline and/or improve range of motion for one of seven sampled residents. (Resident 49)
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on facility policy review, clinical record review, observation, and resident and staff interview, it was determined that the facility failed to assess and implement safety measures related to smoking for two of two sampled residents. (Resident 6, 83)
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on clinical record review, facility policy review, and staff interview, it was determined that the facility failed to ensure that a PRN (as needed) psychotropic medication was limited to 14 days unless the physician documented in the clinical record the rationale for the PRN to be extended beyond 14 days for two of 26 sampled residents. (Residents 43, 67)
- B Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to notify the resident's representative(s) of transfer/discharge and the reasons for the move in writing for eight of 26 sampled residents. (Residents 12, 29, 45, 49, 83, 101, 119, 126)
- B Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to provide a written notice of the facility's bed-hold policy to the resident, family member, or legal representative at the time of transfer for two of 12 sampled residents who were transferred to the hospital. (Residents 45, 101)
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Pennsylvania | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.41 | 3.89 | 3.86 |
| Registered nurses | 0.68 | 0.79 | 0.69 |
| All nursing staff on weekends | 3.21 | 3.53 | 3.42 |
| Nurse aides | 1.99 | ||
| Licensed practical nurses | 0.74 | ||
| Nursing staff turnover (share who left in a year) | 40.9% | 44.5% | 45.8% |
| Registered nurse turnover | 20.0% | 39.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.48 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.49 on weekdays and 3.21 on weekends, 8% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 13.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.49 in April to June 2025 to 3.41 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.41 | 0.68 | 3.49 | 3.21 | 13.1% | 0 of 90 | 125 |
| Oct to Dec 2025 | 3.49 | 0.74 | 3.61 | 3.18 | 9.0% | 0 of 92 | 121 |
| Jul to Sep 2025 | 3.48 | 0.72 | 3.59 | 3.20 | 3.5% | 0 of 92 | 118 |
| Apr to Jun 2025 | 3.49 | 0.72 | 3.60 | 3.20 | 3.8% | 0 of 91 | 122 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Pennsylvania, Jan to Mar 2026 | 3.69 | 0.65 | 3.82 | 3.34 | 11.3% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Pennsylvania | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 23.7 | 16.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.3 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.8 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 24.4 | 17.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.6 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 18.9 | 17.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 21.9 | 22.5 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.8 | 9.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.7 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.4 | 1.2 | 1.8 |
Owners and operators
Legal business name: 1020 SOUTH MAIN STREET OPERATIONS LLC. CMS links this home to Genesis Healthcare, a group of 184 nursing homes averaging 2.3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Genesis Pa Holdings LLC | 5% or greater direct ownership interest | Organization | 100% | 04/01/2011 |
| Fc-Gen Operations Investment LLC | 5% or greater indirect ownership interest | Organization | 04/01/2011 | |
| Gen Operations I LLC | 5% or greater indirect ownership interest | Organization | 04/01/2011 | |
| Gen Operations II LLC | 5% or greater indirect ownership interest | Organization | 04/01/2011 | |
| Genesis Healthcare Inc | 5% or greater indirect ownership interest | Organization | 02/02/2015 | |
| Genesis Healthcare LLC | 5% or greater indirect ownership interest | Organization | 04/01/2011 | |
| Genesis Holdings LLC | 5% or greater indirect ownership interest | Organization | 02/02/2015 | |
| Genesis Operations LLC | 5% or greater indirect ownership interest | Organization | 04/01/2011 | |
| Ghc Holdings LLC | 5% or greater indirect ownership interest | Organization | 04/01/2011 | |
| Sun Healthcare Group Inc | 5% or greater indirect ownership interest | Organization | 02/02/2015 | |
| Whitman, Arnold | 5% or greater indirect ownership interest | Individual | 12/31/2011 | |
| Fishman, Steven | Corporate director | Individual | 12/31/2011 | |
| Whitman, Arnold | Corporate director | Individual | 12/31/2011 | |
| Berg, Michael | Corporate officer | Individual | 12/01/2012 | |
| Fishman, Steven | Corporate officer | Individual | 12/31/2011 | |
| Woodbridge, Michael | Operational/managerial control | Individual | 01/31/2024 | |
| Genesis Operations LLC | Adp of the SNF | Organization | 02/08/2025 | |
| Woodbridge, Michael | Adp of the SNF | Individual | 01/31/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on March 18, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on March 18, 2026: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on March 18, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on February 7, 2025: "Ensure each resident receives an accurate assessment."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.21 hours per resident per day, below the Pennsylvania average of 3.53.
Other nursing homes nearby
- Belle Terrace Quakertown, 0.6 mi · 3 of 5 stars · 26 citations
- Lifequest Nursing Center Quakertown, 2.4 mi · 4 of 5 stars · 13 citations
- Phoebe Richland HCC Richlandtown, 3 mi · 3 of 5 stars · 8 citations
- Community at Rockhill, the Sellersville, 6.2 mi · 5 of 5 stars · 1 citation
- Valley Manor Rehabilitation and Healthcare Center Coopersburg, 6.7 mi · 2 of 5 stars · 28 citations
- Lutheran Community at Telford Telford, 6.9 mi · 5 of 5 stars · 7 citations
- Pennsburg Manor Pennsburg, 8.2 mi · 4 of 5 stars · 10 citations
- Souderton Mennonite Homes Souderton, 8.2 mi · 5 of 5 stars · 9 citations
Pennsylvania contacts for a concern about a nursing home
These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Pennsylvania Department of Health, Division of Nursing Care Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Pennsylvania Long-Term Care Ombudsman Program, Department of Aging, 717-783-8975. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Pennsylvania Department of Health Nursing Care Facility Locator, where Pennsylvania publishes its own records on licensed homes.
Common questions
- What is Quakertown Center's Medicare star rating?
- CMS rates Quakertown Center 3 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Quakertown Center get at its last inspection?
- 4 health deficiencies at the standard inspection on March 18, 2026. The Pennsylvania average is 10.
- Has Quakertown Center been fined?
- CMS lists no fines in the last three years.
- Does Quakertown Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Quakertown Center?
- CMS lists 18 owners and managers, and links the home to Genesis Healthcare. Legal business name: 1020 SOUTH MAIN STREET OPERATIONS LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.