Phoebe Richland HCC

The record in brief

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.

Fire safety inspections

1 fire safety citation on file: 1 on February 19, 2026.

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

CMS expects 3.69 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.40 on weekdays and 3.22 on weekends, 5% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.23 in April to June 2025 to 3.35 in January to March 2026.

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Owners and operators

Legal business name: PHOEBE RICHLAND HEALTH CARE CENTER.

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on February 19, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
2. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on February 19, 2026: "Ensure each resident receives an accurate assessment."
3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on February 19, 2026: "Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason."
4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on January 31, 2025: "Provide special eating equipment and utensils for residents who need them and appropriate assistance."
5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.22 hours per resident per day, below the Pennsylvania average of 3.53.
6. How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.

Other nursing homes nearby

• Belle Terrace
  Quakertown, 2.8 mi · 3 of 5 stars · 26 citations
• Quakertown Center
  Quakertown, 3 mi · 3 of 5 stars · 20 citations
• Lifequest Nursing Center
  Quakertown, 4 mi · 4 of 5 stars · 13 citations
• Valley Manor Rehabilitation and Healthcare Center
  Coopersburg, 5 mi · 2 of 5 stars · 28 citations
• Community at Rockhill, the
  Sellersville, 8.7 mi · 5 of 5 stars · 1 citation
• Lutheran Community at Telford
  Telford, 9.6 mi · 5 of 5 stars · 7 citations
• Pennsburg Manor
  Pennsburg, 10.4 mi · 4 of 5 stars · 10 citations
• Moravian Village of Bethlehem
  Bethlehem, 10.8 mi · 5 of 5 stars · 10 citations

Pennsylvania contacts for a concern about a nursing home

These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.

• Inspections and complaints: Pennsylvania Department of Health, Division of Nursing Care Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
• Resident advocate: Pennsylvania Long-Term Care Ombudsman Program, Department of Aging, 717-783-8975. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
• State inspection reports: Pennsylvania Department of Health Nursing Care Facility Locator, where Pennsylvania publishes its own records on licensed homes.

Common questions

What is Phoebe Richland HCC's Medicare star rating?

CMS rates Phoebe Richland HCC 3 out of 5 stars overall, with 4 for health inspections, 1 for staffing and 4 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did Phoebe Richland HCC get at its last inspection?

5 health deficiencies at the standard inspection on February 19, 2026. The Pennsylvania average is 10.

Has Phoebe Richland HCC been fined?

CMS lists no fines in the last three years.

Does Phoebe Richland HCC accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Phoebe Richland HCC?

CMS lists 101 owners and managers. Legal business name: PHOEBE RICHLAND HEALTH CARE CENTER.

Sources

• Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
• Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
• Owners: CMS Ownership. Penalties: CMS Penalties.
• Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
• Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
• Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
• Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
• NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.