Home / Pennsylvania / Grove City
Quality Life Services - Grove City
400 Hillcrest Avenue, Grove City, PA 16127 · Mercer County · (724) 458-9501
109 certified beds, about 94 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1983
Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
2 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 395593 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on November 18, 2025, inspectors cited 5 health deficiencies (the Pennsylvania average is 10, the national average 9.2).
None of its 14 health citations since November 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.49 hours per resident per day, against 3.89 across Pennsylvania and 3.86 nationally. Registered nurses accounted for 0.47 of those hours.
58.3% of nursing staff left within the year CMS measured (Pennsylvania average 44.5%).
CMS links it to Quality Life Services, an affiliated group of 10 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
211/23
201/24
410/24
511/25
105/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
12D
0E
1F
Potential for minimal harm
0A
1B
0C
May 15, 2026Complaint inspection · 1 citation
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on review of facility policy and clinical records, and staff interview, it was determined that the facility failed to comprehensively assess pressure ulcers/injuries (injury to skin and underlying tissue resulting from prolonged pressure on the skin) for one of four residents reviewed (Resident 1).
November 18, 2025Standard inspection · 5 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased upon review of facility policies, observations, and staff interviews, it was determined that the facility failed to monitor sanitization chemicals for one of one three-compartment sinks; failed to ensure that food was stored in accordance with standards for food safety for four of four kitchen refrigerators, one of one solarium refrigerators, and one of one kitchen freezers; and failed to label food brought into the facility with the resident's name and use by date in one of five refrigerators.
- D Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Inspectors wroteBased on review of facility policy and clinical records, and staff interview, it was determined that the facility failed to provide evidence that non-pharmacological interventions (interventions attempted to calm a resident other than medication) were attempted prior to the administration of a PRN (as needed) psychotropic (affecting the mind) medication for one of six residents reviewed for unnecessary medications (Resident R10).
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on review of facility policies, and clinical records, and staff interview, it was determined that the facility failed to provide the Resident and/or resident representative with a written notice of the facility bed-hold policy (explanation of how long a bed can be held during a leave of absence and the cost per day) and failed to make certain that the necessary resident information was communicated to the receiving health care provider upon transfer to the hospital for two of four residents reviewed for hospitalization (Residents R5 and R11).
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on review of facility policies, observations, and staff interviews it was determined that the facility failed to appropriately date and discard outdated medications for one of two medication rooms reviewed (third floor medication storage room).
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on a review of facility policy and infection control guidelines, clinical records, observations, and staff interviews, it was determined that the facility failed to follow acceptable infection control practices regarding Transmission Based Precautions (TBP) during observation of a resident with COVID-19 for one of three residents reviewed for TBP (Resident R64).
October 11, 2024Standard inspection · 4 citations
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on review of facility policy, observation, and staff interview, it was determined that the facility failed to maintain a clean homelike environment for one of two resident neighborhoods (2nd Floor).
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on review of clinical record, observation, and staff interview, it was determined that the facility failed to ensure physician's orders were accurate and reflected the status and care provided to one of 21 residents reviewed (Resident R8).
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on review of facility policy and clinical record, observations, and staff interview, it was determined that the facility failed to maintain proper care of respiratory equipment for one of two residents reviewed for respiratory services (Resident R35).
- B Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on review of facility policy and the facility's written menus, observation, and resident and staff interviews, it was determined that the facility failed to follow their planned menu for four of six meals (lunch meal 10/08/24, dinner meal 10/08/24, dinner meal 10/09/24, and lunch meal 10/10/24).
January 25, 2024Complaint inspection · 2 citations
- D Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Inspectors wroteBased on review of clinical records and staff interview, it was determined that the facility failed to ensure the presence of necessary documentation to support the specific reasons for discharge versus returning to the facility after an emergency transfer to an acute care facility for one of three residents reviewed (Resident R1).
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on review of clinical records and facility policy and staff interview, it was determined that the facility failed to provide the resident and resident representative of a Notice before Transfer/Discharge in writing for one of three residents reviewed (Resident R1).
November 17, 2023Standard inspection · 2 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on review of facility policy and clinical records, observations, and staff interview, it was determined that the facility failed to provide resident privacy and dignity regarding an exposed urinary catheter (a tube placed and held in the bladder to drain urine) drainage bag for two of five residents reviewed for catheters (Residents R88 and R47).
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on review of facility policy, observations, and staff interviews, it was determined that the facility failed to ensure that food was stored in accordance with standards for food safety in one of two refrigerators reviewed (third floor pantry).
Fire safety inspections
1 fire safety citation on file: 1 on October 11, 2024.
Every fire safety citation1 citation
- C Develop and maintain an Emergency Preparedness Program (EP).
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Pennsylvania | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.49 | 3.89 | 3.86 |
| Registered nurses | 0.47 | 0.79 | 0.69 |
| All nursing staff on weekends | 3.26 | 3.53 | 3.42 |
| Nurse aides | 2.07 | ||
| Licensed practical nurses | 0.95 | ||
| Nursing staff turnover (share who left in a year) | 58.3% | 44.5% | 45.8% |
| Registered nurse turnover | 28.6% | 39.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.18 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.59 on weekdays and 3.26 on weekends, 9% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 19.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.53 in April to June 2025 to 3.49 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.49 | 0.47 | 3.59 | 3.26 | 19.8% | 0 of 90 | 94 |
| Oct to Dec 2025 | 3.61 | 0.54 | 3.71 | 3.34 | 16.1% | 0 of 92 | 93 |
| Jul to Sep 2025 | 3.62 | 0.53 | 3.73 | 3.34 | 17.3% | 0 of 92 | 95 |
| Apr to Jun 2025 | 3.53 | 0.48 | 3.61 | 3.35 | 16.9% | 0 of 91 | 94 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Pennsylvania, Jan to Mar 2026 | 3.69 | 0.65 | 3.82 | 3.34 | 11.3% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Pennsylvania | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 6.1 | 16.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.6 | 1.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.7 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 5.5 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.7 | 17.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.6 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 18.6 | 17.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 9.2 | 22.5 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.4 | 9.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.2 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 1.2 | 1.8 |
Owners and operators
Legal business name: QUALITY LIFE SERVICES - GROVE CITY, LLC. CMS links this home to Quality Life Services, a group of 10 nursing homes averaging 2.8 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Tack, Steven | 5% or greater indirect ownership interest | Individual | 33% | 03/01/2024 |
| Tack-Beardsley, Susan | 5% or greater indirect ownership interest | Individual | 33% | 03/01/2024 |
| Garuccio, Jessica | W-2 managing employee | Individual | 03/01/2024 | |
| Phillips, Shelly | W-2 managing employee | Individual | 03/01/2024 | |
| Stragand, Jarod | W-2 managing employee | Individual | 03/01/2024 | |
| Markivich, Michael | Corporate officer | Individual | 03/01/2024 | |
| Tack, Steven | Corporate officer | Individual | 03/01/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on November 18, 2025: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on May 15, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on November 18, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on November 18, 2025: "Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.26 hours per resident per day, below the Pennsylvania average of 3.53.
Other nursing homes nearby
- Grove Manor Grove City, 0.2 mi · 3 of 5 stars · 17 citations
- Orchard Manor Grove City, 1.2 mi · 2 of 5 stars · 17 citations
- Transitions Healthcare Autumn Grove Care Center Harrisville, 4.8 mi · 2 of 5 stars · 15 citations
- Avalon Springs Care Center Mercer, 10.2 mi · 4 of 5 stars · 5 citations
- Quality Life Services - Mercer Mercer, 10.3 mi · 5 of 5 stars · 7 citations
- Shenango Presbyterian Seniorcare New Wilmington, 13.3 mi · 5 of 5 stars · 1 citation
- Kadima Rehabilitation & Nursing at New Wilmington New Wilmington, 13.4 mi · 4 of 5 stars · 9 citations
- Jameson Nursing and Rehab Center New Castle, 16.2 mi · 5 of 5 stars · 4 citations
Pennsylvania contacts for a concern about a nursing home
These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Pennsylvania Department of Health, Division of Nursing Care Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Pennsylvania Long-Term Care Ombudsman Program, Department of Aging, 717-783-8975. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Pennsylvania Department of Health Nursing Care Facility Locator, where Pennsylvania publishes its own records on licensed homes.
Common questions
- What is Quality Life Services - Grove City's Medicare star rating?
- CMS rates Quality Life Services - Grove City 5 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Quality Life Services - Grove City get at its last inspection?
- 5 health deficiencies at the standard inspection on November 18, 2025. The Pennsylvania average is 10.
- Has Quality Life Services - Grove City been fined?
- CMS lists no fines in the last three years.
- Does Quality Life Services - Grove City accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Quality Life Services - Grove City?
- CMS lists 7 owners and managers, and links the home to Quality Life Services. Legal business name: QUALITY LIFE SERVICES - GROVE CITY, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.