Home / Washington / Spokane
Regency at Northpointe
1224 East Westview Court, Spokane, WA 99218 · Spokane County · (509) 465-8800
120 certified beds, about 93 residents a day · For profit - Corporation · Medicare and Medicaid since 1990
CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
4 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 505369 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 12, 2025, inspectors cited 0 health deficiencies (the Washington average is 15.8, the national average 9.2).
Of 15 health citations since April 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $8,278 in the last three years; the largest was $8,278, and the latest is dated May 9, 2025.
Nurses and nurse aides worked 4.72 hours per resident per day, against 4.36 across Washington and 3.86 nationally. Registered nurses accounted for 0.97 of those hours.
47.0% of nursing staff left within the year CMS measured (Washington average 45.1%).
CMS links it to Regency Pacific Management, an affiliated group of 27 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
204/23
111/23
1108/24
105/25
012/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
13D
0E
1F
Potential for minimal harm
0A
0B
0C
December 12, 2025Standard inspection · 0 citations
May 9, 2025Complaint inspection · 1 citation
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility failed to consistently assess and adequately follow-up on a change in condition for 1 of 3 sample residents (Resident 1) reviewed for quality of care. Resident 1 experienced harm when there was delay in recognizing a change in condition (elevated heart rate) and notification to the medical provider for treatment decisions that resulted in hospitalization and a diagnosis of sepsis (life-threatening medical emergency). These failures placed residents at risk of infection, hospitalization, and a diminished quality of life.
August 27, 2024Standard inspection · 11 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to ensure hand hygiene and use of hair coverings was implemented properly during the preparation and serving of food during 2 of 2 kitchen observations. This failure caused exposure of all residents to potential food contamination and food borne illness.
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on interview and record review, the facility failed to implement their Abuse and Neglect Prohibition Policies and Procedures to include, not reporting to the State Agency (SA) within the required timeframe and completing a thorough investigation for 1 (Resident 397) of 2 residents reviewed for abuse. This failure placed the resident and other residents at risk for potential abuse or neglect and a diminished quality of life.
- D Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Inspectors wroteBased on interview and record review, the facility failed to identify what information was conveyed to the hospital at the time of transfer for 2 of 2 sampled residents (67, 94) reviewed for hospitalizations. This failure placed the residents at risk for a disruptive and ineffective transition from the facility to the hospital setting.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview and record review, the facility failure to ensure care plan revisions were made for 2 of 17 sampled residents (64, 397) whose care plans were reviewed. Failure to revised Resident 64's care plan to include additional interventions to prevent a further decrease in the ability to flex the fingers, and failure to revised Resident 397's care plan to include their preferences for bathing placed the residents at risk for diminished quality of life and unmet care needs.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a resident received assistance setting up their meals for 1 of 4 sampled residents (67) reviewed for activities of daily living (ADLs). This failure placed the resident at risk of decreased dietary intake, potential weight loss and decreased quality of life.
- D Assist a resident in gaining access to vision and hearing services.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure 1 of 1 resident (91) reviewed for hearing, received the necessary treatment and services to maintain their hearing abilities. Failure to assess the etiology of and pursue services for Resident 91's identified hearing impairment, placed the resident at risk for a decline in communication, social isolation, changes in mood and behavior, and unmet needs.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview and record review, the facility failed to put measures in place to ensure the staff delivered heat therapy with adequate and complete provider orders, to include monitoring for injury associated with the use of a heating pad, for 1 (Resident 397) of 1 resident reviewed for accidents. This failure placed the resident at risk for trauma associated with the use of a heating pad.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure 2 of 2 residents (396 and 397) reviewed for incontinence, received the care and services necessary to maintain and avoid loss of bowel and bladder functions. This failure placed the residents at risk for continued decline in bowel and bladder function, skin issues, and feelings of frustration and embarrassment.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the staff accurately monitored the fluid intake of 1 of 1 resident (91) reviewed for hydration. This failure placed Resident 91, who was on fluid restrictions, at risk for dehydration or fluid volume deficit.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure oxygen delivery equipment was maintained in a clean manner and oxygen orders were followed for 1 of 2 sampled residents (19) reviewed for respiratory care. These failures placed the residents at risk for respiratory complications and infection.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on interview and record review, the facility failed to ensure blood pressure medications were consistently monitored for 1 of 5 sample resident (90) reviewed for unnecessary medications. This failure placed the residents at risk for potential adverse side effects and medical conditions.
November 3, 2023Complaint inspection, Infection control · 1 citation
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, interview, and record review, the facility failed to implement measures to promote proper positioning and maintain body alignment for 3 of 5 sampled residents (Residents 2, 3, and 4), reviewed for positioning. This failure placed residents at risk for a decline in mobility, increased risk of contracture (shortening and tightening of muscle fibers that reduces flexibility and makes movement difficult), and a decreased quality of life.
April 28, 2023Standard inspection · 2 citations
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the care plan was reviewed and revised for 1 of 36 sampled residents (Resident 67), whose care plans were reviewed. This failure placed the resident at risk for unmet care needs.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide cueing during mealtimes for 1 of 3 sampled residents (Resident 31), reviewed for activities of daily living. This failure placed the resident at risk for decreased food and fluid intake, and possible unintended weight loss.
Fire safety inspections
14 fire safety citations on file: 7 on August 27, 2024, 5 on April 28, 2023, 2 on November 27, 2019.
Every fire safety citation14 citations
- F Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- F Install corridor and hallway doors that block smoke.
- E Inspect, test, and maintain automatic sprinkler systems.
- D Meet other general requirements.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D Have properly installed electrical wiring and gas equipment.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- E Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Have properly installed electrical wiring and gas equipment.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Have proper medical gas storage and administration areas.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| May 9, 2025 | Fine | $8,278 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Washington | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.72 | 4.36 | 3.86 |
| Registered nurses | 0.97 | 0.94 | 0.69 |
| All nursing staff on weekends | 3.79 | 3.80 | 3.42 |
| Nurse aides | 2.88 | ||
| Licensed practical nurses | 0.86 | ||
| Nursing staff turnover (share who left in a year) | 47.0% | 45.1% | 45.8% |
| Registered nurse turnover | 37.5% | 45.4% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.53 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.09 on weekdays and 3.79 on weekends, 26% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.73 in April to June 2025 to 4.72 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.72 | 0.97 | 5.09 | 3.79 | 0.0% | 0 of 90 | 93 |
| Oct to Dec 2025 | 4.78 | 1.02 | 5.13 | 3.87 | 0.0% | 0 of 92 | 90 |
| Jul to Sep 2025 | 4.94 | 0.99 | 5.35 | 3.89 | 0.0% | 0 of 92 | 89 |
| Apr to Jun 2025 | 4.73 | 1.04 | 5.07 | 3.88 | 0.0% | 0 of 91 | 93 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Washington, Jan to Mar 2026 | 4.21 | 0.90 | 4.44 | 3.66 | 3.7% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Washington | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 22.2 | 14.2 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.3 | 1.0 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.2 | 1.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.3 | 2.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.7 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 38.4 | 17.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.7 | 4.3 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 3.2 | 15.1 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 15.0 | 19.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 7.7 | 13.4 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.6 | 1.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.7 | 1.5 | 1.8 |
Owners and operators
Legal business name: BD SPOKANE I LLC. CMS links this home to Regency Pacific Management, a group of 27 nursing homes averaging 3.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Beddoe, Marvin | Operational/managerial control | Individual | 04/01/2010 | |
| Dunfield, Tod | Operational/managerial control | Individual | 04/15/2013 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on May 9, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on August 27, 2024: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on August 27, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on August 27, 2024: "Develop and implement policies and procedures to prevent abuse, neglect, and theft."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.79 hours per resident per day, below the Washington average of 3.80.
Other nursing homes nearby
- Avalon Care Center at Northpointe Spokane, 0.5 mi · 2 of 5 stars · 75 citations
- Royal Park Health and Rehabilitation Spokane, 1.5 mi · 3 of 5 stars · 56 citations
- Spokane Falls Care Spokane, 2.5 mi · 1 of 5 stars · 102 citations
- Spokane Health & Rehabilitation Spokane, 2.8 mi · 1 of 5 stars · 97 citations
- Emerson Health & Rehabilitation Spokane, 4.2 mi · 4 of 5 stars · 39 citations
- Rockwood South Hill Spokane, 4.3 mi · 2 of 5 stars · 46 citations
- Spokane Veterans Home Spokane, 6.6 mi · 5 of 5 stars · 46 citations
- Alderwood Manor Spokane, 6.8 mi · 3 of 5 stars · 61 citations
Washington contacts for a concern about a nursing home
These are the official offices in Washington. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Washington DSHS Aging and Long-Term Support Administration, Residential Care Services, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Washington State Long-Term Care Ombudsman Program, 1-800-562-6028. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Regency at Northpointe's Medicare star rating?
- CMS rates Regency at Northpointe 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Regency at Northpointe get at its last inspection?
- 0 health deficiencies at the standard inspection on December 12, 2025. The Washington average is 15.8.
- Has Regency at Northpointe been fined?
- Yes. CMS lists 1 fine totaling $8,278 in the last three years.
- Does Regency at Northpointe accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Regency at Northpointe?
- CMS lists 2 owners and managers, and links the home to Regency Pacific Management. Legal business name: BD SPOKANE I LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.