Regency Hermiston Nursing & Rehab Center
970 W Juniper Avenue, Hermiston, OR 97838 · Umatilla County · (541) 567-8337
105 certified beds, about 79 residents a day · For profit - Corporation · Medicare and Medicaid since 2001
Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 385263 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 11, 2025, inspectors cited 6 health deficiencies (the Oregon average is 9.2, the national average 9.2).
Of 26 health citations since November 2022, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $46,907 in the last three years; the largest was $46,907, and the latest is dated November 17, 2023.
Nurses and nurse aides worked 4.91 hours per resident per day, against 5.03 across Oregon and 3.86 nationally. Registered nurses accounted for 0.60 of those hours.
44.7% of nursing staff left within the year CMS measured (Oregon average 47.4%).
CMS links it to Regency Pacific Management, an affiliated group of 27 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
511/22
1211/23
106/24
804/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 26 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
13D
10E
2F
Potential for minimal harm
0A
0B
0C
April 11, 2025Standard inspection, Complaint inspection · 8 citations
- E Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview and record review it was determined the facility failed to maintain a medication administration error rate of less than five percent. There were 4 errors in 29 opportunities resulting in a 13.79 percent error rate. This placed residents at risk for adverse medication side effects.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review it was determined the facility failed to ensure resident medications were not expired for 2 of 2 medication storage rooms and 2 of 3 medication carts reviewed for medication storage. This placed residents at risk for lack of medication efficacy and adverse reactions from expired medications.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review it was determined the facility failed to store food in a manner to prevent spoilage in 1 of 1 kitchen reviewed for sanitary practices. This placed residents at risk for foodborne illness.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, and record review it was determined the facility failed to develop comprehensive care plans for 1 of 1 sampled resident (#40) reviewed for vision. This placed resident at risk for lack of visual care needs.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview and record review it was determined the facility failed to follow physician orders for skin assessments and monitoring for 2 of 2 residents (#s 27 and 40) reviewed for non-pressure skin conditions. This placed residents at risk for delayed treatment and skin breakdown.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on observation, interview and record review it was determined the facility failed to ensure accurate communication occurred between the facility and the dialysis provider, ensure the residents care plan and physician orders were followed for fluid restriction for 1 of 1 sampled resident (#69) reviewed for dialysis. This paced residents at risk for lack of communication with the dialysis center and fluid overload.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, interview, and record review it was determined the facility failed to protect the resident's right to be free from sexual and physical abuse by other residents for 4 of 5 sampled residents (#s 12, 29, 128 and 279) reviewed for abuse. This placed residents at risk for mental anguish and abuse.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview and record review it was determined the facility failed to ensure dependent residents received required assistance with ADLs for 2 of 4 sampled residents (#s 11 and 40) reviewed for ADLs. This placed residents at risk for a lack of personal hygiene and loss of dignity.
June 5, 2024Complaint inspection · 1 citation
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on interview and record review it was determined the facility failed to ensure narcotics were administered according to physician's orders for 1 of 4 sampled residents (#1) reviewed for medication errors. This placed residents at risk for adverse medication consequences.
November 17, 2023Standard inspection, Complaint inspection · 12 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review it was determined the facility failed to ensure the environment remained free from accident hazards related to mechanical lift transfers for 3 of 3 sampled residents (#s 4, 15 and 18) reviewed for accidents. This failure resulted in Resident 15 sustaining a hip fracture which required surgical intervention.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview it was determined the facility failed to ensure food was labeled and stored in a manner to minimize spoilage and proper food handling practices were followed to prevent cross contamination in 1 of 1 kitchen reviewed for food safety. This placed residents at risk for foodborne illness and unappetizing meals.
- F Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Inspectors wroteBased on interview and record review it was determined the facility failed to have a system in place to track annual nurse aide training (required 12-hour minimum every year) for 5 of 5 randomly sampled CNAs (#s 7, 8, 12, 30 and 31) reviewed for sufficient and competent nurse staffing. This placed residents at risk for lack of care by competent staff.
- E Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Inspectors wroteBased on observation and interview it was determined the facility failed to ensure contact information for pertinent State agencies was posted and available to residents for 1 of 1 facility observed for required postings. This failure placed residents at risk for lack of information about how to file a complaint.
- E Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Inspectors wroteBased on observation and interview it was determined the facility failed to ensure survey results were readily accessible for 1 of 1 facility reviewed for resident rights. This placed residents and the public at risk for not being informed of the facility's survey history.
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation and interview it was determined the facility failed to maintain a homelike environment for 1 of 1 facility reviewed for environment. This placed residents at risk for living in an unkempt environment.
- E Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on observation, interview and record review it was determined the facility failed to ensure sufficient staffing to meet resident care needs for 1 of 1 facility reviewed for sufficient and competent staffing. This placed residents at risk for unmet care needs and lengthy call light response times.
- E Observe each nurse aide's job performance and give regular training.
Inspectors wroteBased on interview and record review it was determined the facility failed to ensure CNA staff annual performance reviews were completed for 2 of 5 sampled CNA staff (#s 7 and 31) reviewed for sufficient and competent nurse staffing. This placed residents at risk for a lack of competent staff.
- E Dispose of garbage and refuse properly.
Inspectors wroteBased on observation and interview it was determined the facility failed to ensure the garbage area dumpsters were covered and free from debris for 3 of 3 facility dumpsters reviewed for sanitation. This placed residents at risk for exposure to pests and rodents.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview and record review it was determined the facility failed to ensure dignity for 1 of 2 sampled residents (#40) reviewed for dignity. This placed residents at risk for lack of dignity.
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observation, interview and record review it was determined the facility failed to assess a resident for safe self-administration of medication for 1 of 2 sampled residents (#41) reviewed for medication self-administration. This placed residents at risk for unsafe medication administration.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview and record review it was determined the facility failed to ensure oxygen was administered as ordered for 1 of 1 sampled resident (#31) reviewed for respiratory care. This placed residents at risk for adverse respiratory effects and discomfort.
November 4, 2022Standard inspection · 5 citations
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation and interview, it was determined the facility faileded to ensure the building was clean and kept in good repair for 5 of 5 rooms (#s 109, 505, 506, 510, 515) reviewed for environment. This placed residents at risk of living in an unkept and unhomelike environment.
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observation, interview and record review it was determined the facility failed to assess a resident's ability to safely self-administer medications for 1 of 1 sampled resident (#13) reviewed for self-administration of medications. This placed the residents at risk for unsafe medication administration.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review it was determined the facility failed to administer medications according to physician's orders for 2 of 5 sampled residents (# 13 and 35) reviewed for unnecessary medications. This placed residents at risk for adverse medication consequences.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview and record review it was determined the facility failed to implement care planned interventions related to transferring of a resident for 1 of 1 sampled residents (#51) reviewed for accidents. This placed the resident at risk for falls.
- D Provide and implement an infection prevention and control program.
Inspectors wroteSilva, [NAME] L. Based on observation and interview it was determined the facility failed to follow proper infection control practices for 1 of 1 staff (# 15) reviewed for infection control. This placed the residents at risk of developing an infection.
Fire safety inspections
25 fire safety citations on file: 6 on April 11, 2025, 10 on November 17, 2023, 9 on November 4, 2022.
Every fire safety citation25 citations
- F Inspect, test, and maintain automatic sprinkler systems.
- E Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- E Ensure proper usage of power strips and extension cords.
- D Install a fire alarm system that can be heard throughout the facility.
- D Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- D Have proper medical gas storage and administration areas.
- F Develop Emergency Preparedness policies and procedures.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have power receptacles that are properly grounded.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Provide properly protected cooking facilities.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Ensure proper usage of power strips and extension cords.
- D Meet other general requirements.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- E Meet other general requirements that are deficient.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Ensure proper usage of power strips and extension cords.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| November 17, 2023 | Fine | $46,907 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Oregon | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.91 | 5.03 | 3.86 |
| Registered nurses | 0.60 | 0.72 | 0.69 |
| All nursing staff on weekends | 4.09 | 4.51 | 3.42 |
| Nurse aides | 3.72 | ||
| Licensed practical nurses | 0.60 | ||
| Nursing staff turnover (share who left in a year) | 44.7% | 47.4% | 45.8% |
| Registered nurse turnover | 30.0% | 51.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.55 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.25 on weekdays and 4.09 on weekends, 22% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 4.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.84 in April to June 2025 to 4.91 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.91 | 0.60 | 5.25 | 4.09 | 4.5% | 0 of 90 | 79 |
| Oct to Dec 2025 | 4.81 | 0.67 | 5.12 | 4.03 | 4.4% | 1 of 92 | 77 |
| Jul to Sep 2025 | 4.79 | 0.47 | 5.07 | 4.09 | 6.1% | 2 of 92 | 76 |
| Apr to Jun 2025 | 4.84 | 0.50 | 5.13 | 4.14 | 5.7% | 0 of 91 | 78 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Oregon, Jan to Mar 2026 | 4.91 | 0.64 | 5.12 | 4.40 | 6.2% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Oregon | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 2.5 | 14.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.3 | 2.0 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.1 | 2.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.7 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.2 | 20.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 9.2 | 5.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 20.1 | 13.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 20.1 | 21.4 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 17.1 | 16.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.3 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 5.3 | 2.4 | 1.8 |
Owners and operators
Legal business name: REGENCY HERMISTON NURSING & REHABILITATION CENTER, LLC. CMS links this home to Regency Pacific Management, a group of 27 nursing homes averaging 3.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Stroud, David | 5% or greater direct ownership interest | Individual | 33% | 03/14/2007 |
| Beddoe, Marvin | Managing control - governing body | Individual | 03/14/2007 | |
| Beddoe, Marvin | Corporate officer | Individual | 03/14/2007 | |
| Regency Pacific Management LLC | Operational/managerial control | Organization | 04/01/2010 | |
| Bake, David | Operational/managerial control | Individual | 02/27/2014 | |
| Beddoe, Marvin | Operational/managerial control | Individual | 03/14/2007 | |
| Rapp, Andrew | Operational/managerial control | Individual | 03/08/2016 | |
| Suarez, Yolanda | Operational/managerial control | Individual | 02/01/2026 | |
| Cbds Hermiston Properties LLC | Adp of the SNF | Organization | 07/01/2007 | |
| Regency Pacific Management LLC | Adp of the SNF | Organization | 08/26/2025 | |
| Tieton Village Drug Inc. | Adp of the SNF | Organization | 11/01/2021 | |
| Bake, David | Adp of the SNF | Individual | 02/27/2014 | |
| Beddoe, Marvin | Adp of the SNF | Individual | 04/23/2007 | |
| Clay, James | Adp of the SNF | Individual | 03/14/2007 | |
| Rapp, Andrew | Adp of the SNF | Individual | 03/08/2016 | |
| Stroud, David | Adp of the SNF | Individual | 03/14/2007 | |
| Suarez, Yolanda | Adp of the SNF | Individual | 02/01/2026 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on April 11, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 7 problems in this area, most recently on November 17, 2023: "Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on April 11, 2025: "Ensure medication error rates are not 5 percent or greater."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on April 11, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 4.09 hours per resident per day, below the Oregon average of 4.51.
Other nursing homes nearby
- Regency Canyon Lakes Rehab and Nursing Center Kennewick, 24.9 mi · 5 of 5 stars · 10 citations
Oregon contacts for a concern about a nursing home
These are the official offices in Oregon. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Oregon Department of Human Services, Nursing Facility Licensing, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Oregon Office of the Long-Term Care Ombudsman, (800) 522-2602. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Oregon Licensed Long-Term Care Settings Search, where Oregon publishes its own records on licensed homes.
Common questions
- What is Regency Hermiston Nursing & Rehab Center's Medicare star rating?
- CMS rates Regency Hermiston Nursing & Rehab Center 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Regency Hermiston Nursing & Rehab Center get at its last inspection?
- 6 health deficiencies at the standard inspection on April 11, 2025. The Oregon average is 9.2.
- Has Regency Hermiston Nursing & Rehab Center been fined?
- Yes. CMS lists 1 fine totaling $46,907 in the last three years.
- Does Regency Hermiston Nursing & Rehab Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Regency Hermiston Nursing & Rehab Center?
- CMS lists 17 owners and managers, and links the home to Regency Pacific Management. Legal business name: REGENCY HERMISTON NURSING & REHABILITATION CENTER, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.