Regency Park Health and Rehabilitation
1212 Broadrick Drive, Dalton, GA 30720 · Whitfield County · (706) 270-8008
100 certified beds, about 92 residents a day · Non profit - Corporation · Medicare and Medicaid since 1999
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 115663 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 14, 2025, inspectors cited 3 health deficiencies (the Georgia average is 5, the national average 9.2).
Of 15 health citations since May 2022, 2 were rated as actual harm or immediate jeopardy to residents.
CMS lists 2 fines totaling $8,512 in the last three years; the largest was $4,287, and the latest is dated April 11, 2024.
Nurses and nurse aides worked 3.48 hours per resident per day, against 3.56 across Georgia and 3.86 nationally. Registered nurses accounted for 0.65 of those hours.
45.3% of nursing staff left within the year CMS measured (Georgia average 46.0%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
805/22
204/24
205/24
308/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
7D
4E
2F
Potential for minimal harm
0A
0B
0C
August 14, 2025Standard inspection, Complaint inspection · 3 citations
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on staff interviews, record review, and review of the facility's policy titled, HLTC Advance Directives for Health Care Policy, the facility failed to establish mechanisms for documenting and communicating the resident's choices for code status (advanced directives) to staff responsible for the resident's care for one of 34 sampled residents (R) (R1). The deficient practice had the potential to prevent R1 from expressing her right to formulate an advanced directive.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, resident and staff interviews, record review and review of the facility's policy titled, Care Planning, the facility failed to implement the care plan for risk of falls for one of 34 residents sampled (R) (R17). This deficient practice had the potential to place the resident at risk of decreasing the resident's practicable physical, mental and psychological well-being.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, staff interviews, record review, and review of the facility policy titled, Hand Hygiene, the facility failed to ensure that staff used proper infection control practices as evidenced by staff not performing appropriate hand hygiene between glove changes during catheter and perineal care for one of four residents (R) (R3) with catheters. The deficient practice had the potential to transfer pathogens and increase the risk of infection transmission for R3.
May 3, 2024Complaint inspection · 2 citations
- G Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on interviews, record review, and review of the facility policy titled HLTC Care Planning, the facility failed to implement the baseline care plan interventions for risk for falling for one of three residents (R) (R241) reviewed related to fall risk. Actual Harm occurred on October 30, 2023, when R241 was left unsupervised in the restroom, and fell off the toilet, resulting in a fracture to her right lower leg and ankle.
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interviews, record review, and review of the facility policies titled Falls and HLTC Care Planning, the facility failed to provide adequate supervision to prevent an avoidable fall for one of three sampled residents (R) (R241) reviewed related to fall risk. Harm occurred on 10/30/2023 when R241 was left unsupervised on the toilet and fell, resulting in a fracture to her right lower leg and ankle.
April 11, 2024Standard inspection, Complaint inspection · 2 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, staff interviews, and record review of the facility's policy titled Food Receiving and Storage with revised date of 2/22/2024, the facility failed to label and date open food items stored in the freezer. The census was 85.
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review and staff interviews, the facility failed to ensure the Skilled Nursing Facility Advance Beneficiary Notices (SNFABN) forms were completed for one of three sampled residents (R) (R27).
May 12, 2022Standard inspection · 8 citations
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, interviews, and facility policy review, the facility failed to ensure staff members wore personal protective equipment (PPE), specifically face masks, in a manner that ensured the face masks fully covered staff members' noses and mouths in order to optimize source-control strategies and reduce the potential for COVID-19 transmission for one of two floors (second floor), for one of one facility entrance, and while in resident-care areas.
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations and interviews, the facility failed to ensure a homelike environment for five of 19 sampled residents (R) (R#34, R#36, R#50, R#59, and R#68) related to receiving meals from the kitchen on Styrofoam takeout containers and plastic utensils.
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations, interview, record review, and review of the facility policy titled ADL Policy, the facility failed to provide Activities of Daily Living (ADL) care for three of five sampled residents (R)(R#47, R#48, and R#65) related to shaving, bathing, and fingernail care.
- E Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observations, interviews, record review and review of facility policies titled, Skin Breakdown Prevention, Skin Integrity-Overview, and Skin, Wound and Pressure Ulcer Treatment-Overview, the facility failed to ensure treatment and services for prevention and management of pressure ulcers were provided in accordance with accepted standards of practice for three of four sampled residents (R) (R#33, R#65, and R#66) reviewed for pressure ulcers.
- E Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, record review, review of facility policy titled Medication Administration - General, and staff interviews, the facility failed to ensure the medication error rate was less than five percent (5%). A total number of 33 medication opportunities were observed, and there were five errors for three of three residents (R) (R #29, R#56, R#34) for an error rate of 15.15%.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on observation, interviews, record review and facility policy review, the facility failed to consult with the resident's physician to obtain treatment orders for one of 19 sampled residents (R)(R#33) related to newly identified skin breakdown
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on record review, observations, interviews, and review of the facility policy titled Physician Services, the facility failed to ensure staff followed physician orders for one of 19 sampled residents (R)(R#1) related to the application of thrombo-embolus deterrent (TED) stockings.
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on observations, record review, interviews, and review of a facility policy titled, Pain Management,, the facility failed to ensure one two residents (R) (R#66) of reviewed for pain received an effective pain management program. Specifically, the facility failed to administer R#66's pain medication in a timely manner and ensure orders for pain medications were initiated in a timely manner.
Fire safety inspections
6 fire safety citations on file: 3 on August 14, 2025, 3 on May 12, 2022.
Every fire safety citation6 citations
- F Inspect, test, and maintain automatic sprinkler systems.
- E Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- D Have properly installed electrical wiring and gas equipment.
- F Implement emergency and standby power systems.
- F Have simulated fire drills held at unexpected times.
- D Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| April 11, 2024 | Fine | $4,225 |
| April 11, 2024 | Fine | $4,287 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Georgia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.48 | 3.56 | 3.86 |
| Registered nurses | 0.65 | 0.50 | 0.69 |
| All nursing staff on weekends | 2.88 | 3.10 | 3.42 |
| Nurse aides | 1.73 | ||
| Licensed practical nurses | 1.10 | ||
| Nursing staff turnover (share who left in a year) | 45.3% | 46.0% | 45.8% |
| Registered nurse turnover | 37.5% | 44.5% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.19 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.72 on weekdays and 2.88 on weekends, 23% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.64 in April to June 2025 to 3.48 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.48 | 0.65 | 3.72 | 2.88 | 0.2% | 0 of 90 | 92 |
| Oct to Dec 2025 | 3.47 | 0.64 | 3.69 | 2.90 | 0.1% | 0 of 92 | 90 |
| Jul to Sep 2025 | 3.72 | 0.69 | 3.95 | 3.12 | 0.6% | 0 of 92 | 88 |
| Apr to Jun 2025 | 3.64 | 0.77 | 3.86 | 3.08 | 0.7% | 0 of 91 | 87 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Georgia, Jan to Mar 2026 | 3.50 | 0.46 | 3.68 | 3.03 | 3.3% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Georgia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 19.3 | 15.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.6 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.4 | 2.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 7.9 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.9 | 2.6 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 17.1 | 15.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.8 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 11.1 | 19.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 25.7 | 25.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 15.4 | 11.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.3 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.9 | 1.8 |
Owners and operators
Legal business name: HLTC INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Hamilton Health Care System, Inc. | 5% or greater direct ownership interest | Organization | 100% | 08/01/1999 |
| Hltc Inc | 5% or greater direct ownership interest | Organization | 07/01/2007 | |
| Carrazana, George | W-2 managing employee | Individual | 07/05/2017 | |
| Pharr, Dawn | W-2 managing employee | Individual | 12/06/2017 | |
| Carrazana, George | Corporate officer | Individual | 07/05/2017 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on August 14, 2025: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on May 3, 2024: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on August 14, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on August 14, 2025: "Provide and implement an infection prevention and control program."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.88 hours per resident per day, below the Georgia average of 3.10.
Other nursing homes nearby
- Ridgewood Manor Health and Rehabilitation Dalton, 0.1 mi · 4 of 5 stars · 11 citations
- Quinton Mem Hc & Rehab Center Dalton, 0.6 mi · 4 of 5 stars · 10 citations
- Murray Woods of Journey LLC Chatsworth, 11.5 mi · 1 of 5 stars · 24 citations
- Pruitthealth - Lafayette Lafayette, 16.9 mi · 4 of 5 stars · 8 citations
- Calhoun Crossing of Journey LLC Calhoun, 17.1 mi · 1 of 5 stars · 34 citations
- Pruitthealth - Shepherd Hills Lafayette, 17.1 mi · 3 of 5 stars · 13 citations
- Gordon Health and Rehabilitation Calhoun, 17.6 mi · 4 of 5 stars · 6 citations
- NHC Healthcare Ft Oglethorpe Fort Oglethorpe, 17.7 mi · 5 of 5 stars · 12 citations
Georgia contacts for a concern about a nursing home
These are the official offices in Georgia. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Georgia Department of Community Health, Healthcare Facility Regulation Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Georgia Long-Term Care Ombudsman Program, 1-866-552-4464. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: GaMap2Care, Find a Facility, where Georgia publishes its own records on licensed homes.
Common questions
- What is Regency Park Health and Rehabilitation's Medicare star rating?
- CMS rates Regency Park Health and Rehabilitation 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Regency Park Health and Rehabilitation get at its last inspection?
- 3 health deficiencies at the standard inspection on August 14, 2025. The Georgia average is 5.
- Has Regency Park Health and Rehabilitation been fined?
- Yes. CMS lists 2 fines totaling $8,512 in the last three years.
- Does Regency Park Health and Rehabilitation accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Regency Park Health and Rehabilitation?
- CMS lists 5 owners and managers. Legal business name: HLTC INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.