What is Rogue Valley Manor's Medicare star rating?

CMS rates Rogue Valley Manor 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did Rogue Valley Manor get at its last inspection?

6 health deficiencies at the standard inspection on April 24, 2025. The Oregon average is 9.2.

Has Rogue Valley Manor been fined?

CMS lists no fines in the last three years.

Does Rogue Valley Manor accept Medicaid?

CMS lists it as "Medicare", so it is not certified for Medicaid.

Who owns Rogue Valley Manor?

CMS lists 23 owners and managers, and links the home to Pacific Retirement Services. Legal business name: ROGUE VALLEY MANOR.

Rogue Valley Manor: Inspections, Staffing & Ratings

The record in brief

At its most recent standard inspection, on April 24, 2025, inspectors cited 6 health deficiencies (the Oregon average is 9.2, the national average 9.2).

None of its 17 health citations since January 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 6.56 hours per resident per day, against 5.03 across Oregon and 3.86 nationally. Registered nurses accounted for 1.59 of those hours.

42.1% of nursing staff left within the year CMS measured (Oregon average 47.4%).

CMS links it to Pacific Retirement Services, an affiliated group of 10 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

701/23

404/24

604/25

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 17 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

11D

Potential for minimal harm

April 24, 2025Standard inspection · 6 citations

E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 21, 2025

Inspectors wroteBased on observation, interview and record review the facility failed to ensure food was properly stored and discarded in a timely manner, kitchen staff wore appropriate hair and beard restraints, and equipment was sanitized for 1 of 1 kitchen. This placed residents at risk for cross-contamination and food-borne illnesses.
D

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

F553 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 21, 2025

Inspectors wroteBased on interview and record review it was determined the facility failed to offer residents the opportunity to participate in the care planning process for 1 of 5 sampled residents (#6) reviewed for unnecessary medications. This placed residents at risk for unmet needs.
D

Honor the resident's right to organize and participate in resident/family groups in the facility.

F565 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 21, 2025

Inspectors wroteBased on interview and record review, it was determined the facility failed to effectively respond to resident council concerns expressed at 3 of 4 resident council meetings reviewed. This placed residents at risk for unaddressed concerns related to resident care and quality of life.
D

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 21, 2025

Inspectors wroteBased on interview and record review, it was determined the facility failed to obtain information related to advance directives and health care decisions for 1 of 3 sampled residents (#177) reviewed for advance directives. This placed residents at risk for not having their health care decisions honored.
D

Provide activities to meet all resident's needs.

F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 21, 2025

Inspectors wroteBased on observation, interview, and record review it was determined the facility failed to provide meaningful activities for dependent residents for 1 of 1 sampled resident (#3) reviewed for activities. This placed residents at risk for lack of social interaction and isolation.
D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 21, 2025

Inspectors wroteBased on observation, interview, and record review it was determined the facility failed to ensure residents were free from unnecessary psychotropic medication for 1 of 5 sampled residents (#177) reviewed for unnecessary medication. This placed residents at risk for adverse side effects.

April 5, 2024Standard inspection · 4 citations

E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 29, 2024

Inspectors wroteBased on observation and interview it was determined the facility failed to ensure refrigerators were free of expired and/or unlabeled foods for 1 of 2 refrigerators reviewed for food safety and sanitation. This placed residents at risk for food-borne illness.
D

Respond appropriately to all alleged violations.

F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 29, 2024

Inspectors wroteBased on observation, interview and record review it was determined the facility failed to investigate an injury of unknown source for 1 of 4 sampled residents (#20) reviewed for pressure ulcers. This placed residents at risk for injury.
D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 29, 2024

Inspectors wroteBased on observation, interview and record review it was determined the facility failed to revise a care plan timely related to catheter use for 1 of 4 sampled residents (#20) reviewed for pressure ulcers. This placed residents at risk for unmet catheter needs.
D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 29, 2024

Inspectors wroteBased on observation, interview and record review it was determined the facility failed to thoroughly assess pressure ulcers for 2 of 4 sampled residents (#s 20 and 88) reviewed for pressure ulcers. This placed residents at risk for unmanaged wounds.

January 27, 2023Standard inspection · 7 citations

E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 24, 2023

Inspectors wroteBased on observation and interview it was determined the facility failed to provide a homelike dining experience for 1 of 2 dining rooms reviewed for dining. This placed residents at risk for a non-homelike environment.
E

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 24, 2023

Inspectors wroteBased on interview and record review it was determined the facility failed to report allegations of abuse and misappropriation of property for 3 of 3 sampled residents (#s 12, 129 and 130) reviewed for injuries of unknown origin and misappropriation of personal property. This placed residents at risk for abuse.
E

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 24, 2023

Inspectors wroteBased on observation, interview and record review it was determined the facility failed to ensure residents were free of unnecessary psychotropic (affects brain activities) medications for 5 of 7 sampled residents (#s 12, 14, 16, 21 and 23) reviewed for hospice, medications and mood and behavior. This placed residents at risk for receiving unnecessary psychotropic medications.
E

Develop and implement policies and procedures for flu and pneumonia vaccinations.

F883 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 24, 2023

Inspectors wroteBased on interview and record review it was determined the facility failed to ensure influenza vaccinations were administered for 3 of 5 sampled residents (#s 10, 13 and 17) reviewed for immunizations. This placed residents at risk for influenza.
D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 24, 2023

Inspectors wroteBased on observation, interview and record review it was determined the facility failed to revise care plans for 1 of 2 sampled resident (#24) reviewed for ADLs. This placed residents at risk for unmet needs.
D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 24, 2023

Inspectors wroteBased on observation, interview and record review it was determined the facility failed to follow the baseline care plan for 1 of 1 sampled resident (#179) reviewed for nutrition. This placed residents at risk for unmet needs.
D

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 24, 2023

Inspectors wroteBased on interview and record review it was determined the facility failed to follow up on pharmacy recommendations for 1 of 6 sampled residents (#12) reviewed for medications. This place residents at risk for unnecessary medications.

Fire safety inspections

6 fire safety citations on file: 3 on April 24, 2025, 3 on January 27, 2023.

Every fire safety citation6 citations

F
Address patient/client population and determine types of services needed.

E 7 · April 24, 2025 · Corrected (the home has a date of correction)
D
Inspect, test, and maintain automatic sprinkler systems.

K 353 · April 24, 2025 · Corrected (the home has a date of correction)
D
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

K 372 · April 24, 2025 · Corrected (the home has a date of correction)
F
Have power receptacles that are properly grounded.

K 912 · January 27, 2023 · Corrected (the home has a date of correction)
E
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

K 372 · January 27, 2023 · Corrected (the home has a date of correction)
D
To conduct inspection, testing and maintenance of fire doors by qualified individuals.

K 761 · January 27, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Oregon	United States
All nursing staff (RN, LPN and aides)	6.56	5.03	3.86
Registered nurses	1.59	0.72	0.69
All nursing staff on weekends	5.85	4.51	3.42
Nurse aides	4.21
Licensed practical nurses	0.77
Nursing staff turnover (share who left in a year)	42.1%	47.4%	45.8%
Registered nurse turnover	46.7%	51.6%	42.9%
Administrators who left	0

CMS expects 3.70 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.85 on weekdays and 5.85 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 6.21 in April to June 2025 to 6.56 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	6.56	1.59	6.85	5.85	0.0%	0 of 90	29
Oct to Dec 2025	6.74	1.68	7.09	5.85	0.0%	0 of 92	28
Jul to Sep 2025	6.58	1.85	6.89	5.79	0.0%	0 of 92	26
Apr to Jun 2025	6.21	1.73	6.52	5.44	0.0%	0 of 91	26
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Oregon, Jan to Mar 2026	4.91	0.64	5.12	4.40	6.2%	0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Oregon	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	29.0	14.9	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.0	1.4	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	4.9	2.0	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	0.0	2.4	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	0.6	1.4	1.6
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	0.0	5.8	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	0.0	13.9	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	22.6	21.4	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	10.0	16.1	12.0

Owners and operators

Legal business name: ROGUE VALLEY MANOR. CMS links this home to Pacific Retirement Services, a group of 10 nursing homes averaging 4.6 stars overall.

Name	Role	Type	Since
Beattie, Julie	Corporate director	Individual	12/06/2021
Blackhurst, Kristi	Corporate director	Individual	10/01/2020
Brophy, Timothy	Corporate director	Individual	07/12/2021
Mayers, Robert	Corporate director	Individual	04/15/2013
Sevick, April	Corporate director	Individual	04/15/2013
Solmonson, Stan	Corporate director	Individual	04/13/2020
Blackhurst, Kristi	Corporate officer	Individual	10/01/2020
Keaton, David	Corporate officer	Individual	10/26/2022
Preston, Melissa	Corporate officer	Individual	02/26/2023
Solmonson, Stan	Corporate officer	Individual	05/01/2023
Amundsen, Sydney	Operational/managerial control	Individual	11/03/2024
Keaton, David	Operational/managerial control	Individual	10/26/2022
Kiernan, Janet	Operational/managerial control	Individual	07/16/2023
Preston, Melissa	Operational/managerial control	Individual	02/26/2023
Rushton, Michele	Operational/managerial control	Individual	10/01/2025
Sabatini, Anthony	Operational/managerial control	Individual	12/20/2024
Pacific Retirement Services Inc	Adp of the SNF	Organization	02/27/2026
Amundsen, Sydney	Adp of the SNF	Individual	11/03/2024
Keaton, David	Adp of the SNF	Individual	10/26/2022
Kiernan, Janet	Adp of the SNF	Individual	07/16/2023
Preston, Melissa	Adp of the SNF	Individual	02/26/2023
Rushton, Michele	Adp of the SNF	Individual	10/01/2025
Sabatini, Anthony	Adp of the SNF	Individual	12/20/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on April 24, 2025: "Allow resident to participate in the development and implementation of his or her person-centered plan of care."
How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on April 24, 2025: "Provide activities to meet all resident's needs."
How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on April 24, 2025: "Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited."
Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on April 24, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."

Other nursing homes nearby

Hearthstone Nursing & Rehabilitation Center
Medford, 0.8 mi · 1 of 5 stars · 75 citations
Avamere at Three Fountains
Medford, 2.4 mi · 5 of 5 stars · 24 citations
Avamere Health Services of Rogue Valley
Medford, 2.5 mi · 2 of 5 stars · 45 citations
Ashland Post Acute
Ashland, 9.3 mi · 1 of 5 stars · 56 citations

Oregon contacts for a concern about a nursing home

These are the official offices in Oregon. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Oregon Department of Human Services, Nursing Facility Licensing, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Oregon Office of the Long-Term Care Ombudsman, (800) 522-2602. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: Oregon Licensed Long-Term Care Settings Search, where Oregon publishes its own records on licensed homes.

Common questions

What is Rogue Valley Manor's Medicare star rating?: CMS rates Rogue Valley Manor 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Rogue Valley Manor get at its last inspection?: 6 health deficiencies at the standard inspection on April 24, 2025. The Oregon average is 9.2.
Has Rogue Valley Manor been fined?: CMS lists no fines in the last three years.
Does Rogue Valley Manor accept Medicaid?: CMS lists it as "Medicare", so it is not certified for Medicaid.
Who owns Rogue Valley Manor?: CMS lists 23 owners and managers, and links the home to Pacific Retirement Services. Legal business name: ROGUE VALLEY MANOR.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.