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Rolla Presbyterian Manor

1200 Homelife Plaza, Rolla, MO 65401 · Phelps County · (573) 364-7336

30 certified beds, about 27 residents a day · Non profit - Corporation · Medicare and Medicaid since 1994

CMS high performing icon Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
5 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 265580 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 6, 2025, inspectors cited 2 health deficiencies (the Missouri average is 11.4, the national average 9.2).

None of its 8 health citations since December 2022 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.49 hours per resident per day, against 3.43 across Missouri and 3.86 nationally. Registered nurses accounted for 1.09 of those hours.

53.3% of nursing staff left within the year CMS measured (Missouri average 56.0%).

CMS links it to Presbyterian Manors of Mid-America, an affiliated group of 13 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
2D
2E
3F
Potential for minimal harm
0A
0B
1C
March 6, 2025Standard inspection · 2 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 4, 2025
    Inspectors wroteBased on observation, interview and record review, the facility staff failed to store food in a manner to prevent potential contamination and out-dated use. Facility staff also failed to use food in a first in-first out method when facility staff opened multiple containers of the same food item for use. These failures have the potential to affect all residents. The facility census was 19. 1. Review of the facility's Food Storage policy, revised January 2024, showed: -Food is stored immediately after receipt and maintained in a manner that prevents damage, spoilage, infestation and bacterial contamination; -All products are labeled and dated with the receiving date. Move old supplies to the front of the shelf to ensure rotation of products and place new supplies to the rear of the shelf; [...]
  2. F
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 4, 2025
    Inspectors wroteBased on observation, interview and record review, the facility staff failed to properly contain waste and refuge to prevent the harboring and/or feeding of rodents and pests when the facility failed ensure indoor waste containers remained covered when not in actual use. This failure has the potential to affect all facility occupants. The facility census was 19. 1. Review of the facility's Garbage policy, undated, showed: -Team members must handle garbage in a manner that will minimize contamination and prevent pests; -This procedure applies to all units and the manger/person in charge is responsible to ensure that the removal and disposal of garbage is handled properly to minimize contamination and prevent pests; -Ensure garbage containers have bags and the containers must be covered when not in use. Observations on 03/05/25 at 6:22 A.M., 6:42 A.M., 7:50 A.M. [...]
January 26, 2024Standard inspection · 3 citations
  1. E
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 6, 2024
    Inspectors wroteBased on record review and interview, facility staff failed to document a complete and accurate Minimum Data Set (MDS) assessment (a federally mandated assessment instrument) when staff did not complete a discharge summary for resident (Resident #5), did not document a weight loss or injections received for one resident (Resident #6), failed to accurately document medication use for one resident (Resident #9), did not document a pressure injury for one resident (Resident #11), and failed to complete a significant change of status assessment (SCSA) for one resident (Resident #17) for hospice services. The facility census was 21. 1. Review of the facility's MDS Data Accuracy policy, dated [DATE], showed: [...]
  2. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 6, 2024
    Inspectors wroteBased on observation, interview, and record review, facility staff failed to maintain an accident free environment when staff failed to provide a safe mechanical transfer for two residents (Resident #6, and #17). Facility staff failed to store razors in a safe and effective manner in an unlocked shower room. The facility census was 21. 1. Review of the facility's Lifting and Transferring Residents policy, dated October 11, 2007, showed staff were directed as follows: -The facility will provide a safe work environment for resident care areas by providing and requiring the use of safety materials, equipment and training designed to prevent injury; -Staff is accountable for utilizing proper body mechanics, lifting techniques and resident safety. [...]
  3. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 6, 2024
    Inspectors wroteBased on observation, interview and record review, staff failed to maintain adequate infection control practices to prevent the transmission of infection when staff failed to use appropriate hand hygiene and perineal cleansing during provisions of personal care for three (Resident #14, #17, and #19) of three sampled residents. The facility census was 21. 1. Review of the facility's Hand Hygiene policy, revised September 7, 2022, showed when hands are visibly dirty or contaminated with proteinaceous material or are visibly soiled with blood or body fluids, wash hands with soap and water. [...]
December 21, 2022Standard inspection · 3 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) January 21, 2023
    Inspectors wroteBased on observation, interview and record review, the facility staff failed to perform hand hygiene as often as necessary using approved techniques to prevent cross-contamination. The facility census was 28. 1. Review of the facility's Hand Hygiene policy, dated 05/2018, showed Staff will perform hand hygiene when indicated, using proper technique consistent with accepted standards of practice. Review showed the policy directed staff to wash their hands before and after handling contaminated items and after they remove gloves. Review showed the policy directed staff to not reuse or wash disposable gloves. Review also showed the policy directed the staff to use the following technique when performing hand hygiene using soap and water: -Wet hands with water; -Apply enough soap to cover all hand surfaces; [...]
  2. E
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 21, 2023
    Inspectors wroteBased on interview and record review, facility staff failed to perform Gradual Dose Reductions (GDRs) on psychotropic medications for one resident (Resident #2) and failed to ensure that as needed (PRN) psychotropic medication orders were limited to 14 days unless specific duration and clinical rationale were provided for two residents (Resident #3, and #18). The facility census was 28. 1. Review of the facility's Psychoactive Psychopharmacological Medications policy showed the following: For the purposes of this policy, psychoactive medications includes antidepressants, anxiolytics, hypnotics, sedatives and antipsychotics. For any of these type of medications, gradual dose reductions and behavioral interventions will be done per physician orders, unless clinically contraindicated, in an effort to discontinue the medication or to reach the lowest effective dose. [...]
  3. C
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) January 21, 2023
    Inspectors wroteBased on interview and record review, facility staff failed to provide notice related to transfers of residents to the hospital to the Ombudsman (a resident advocate who provides support and assistance with problems and/or complaints regarding the facility) for five of four sampled residents (Resident #9, #11, #30, and #230). The facility census was 28. 1. Review of the facility's Admission, Transfer and Discharge Policy, revised 12/6/21, showed the policy did not include direction for staff to notify the ombudsman for resident discharges or transfers. Review of an email from the Ombudsman on 12/15/22 at 8:44 A.M., showed the Ombudsman wrote the facility does not send him/her monthly notifications of discharged or transferred residents. 2. Review of Resident #9's medical record showed the following: -Transferred to the hospital on 8/35/22; [...]

Fire safety inspections

6 fire safety citations on file: 2 on January 26, 2024, 4 on December 21, 2022.

Every fire safety citation6 citations
  1. F
    Establish staff and initial training requirements.
    E 37 · January 26, 2024 · Corrected (the home has a date of correction)
  2. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · January 26, 2024 · Corrected (the home has a date of correction)
  3. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · December 21, 2022 · Corrected (the home has a date of correction)
  4. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · December 21, 2022 · Corrected (the home has a date of correction)
  5. F
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · December 21, 2022 · Corrected (the home has a date of correction)
  6. E
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · December 21, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMissouriUnited States
All nursing staff (RN, LPN and aides)4.493.433.86
Registered nurses1.090.460.69
All nursing staff on weekends4.143.013.42
Nurse aides2.47
Licensed practical nurses0.93
Nursing staff turnover (share who left in a year)53.3%56.0%45.8%
Registered nurse turnover33.3%47.8%42.9%
Administrators who left0

CMS expects 3.66 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.63 on weekdays and 4.14 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.55 in April to June 2025 to 4.49 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.491.094.634.14 0.9%0 of 9027
Oct to Dec 20253.630.733.683.49 3.7%20 of 9228
Jul to Sep 20254.911.245.044.57 10.3%0 of 9227
Apr to Jun 20255.551.315.725.11 3.3%0 of 9124
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Missouri, Jan to Mar 20263.340.403.502.933.9%1.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMissouriUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
27.318.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.01.10.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
4.52.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.24.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.02.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
29.217.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.94.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
0.023.515.4
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.42.11.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.62.31.8

Owners and operators

Legal business name: PRESBYTERIAN MANORS INC. CMS links this home to Presbyterian Manors of Mid-America, a group of 13 nursing homes averaging 3.8 stars overall.

NameRoleTypeShareSince
Presbyterian Manors Inc5% or greater direct ownership interestOrganization100%03/30/1989
Caudill, AnnW-2 managing employeeIndividual03/31/2011
Brennecke, GaryCorporate directorIndividual07/01/2015
Caudill, AnnCorporate directorIndividual03/31/2011
Cook, JamesCorporate directorIndividual07/01/2012
Goodwin, JohnCorporate directorIndividual07/01/2018
McKell, ElizabethCorporate directorIndividual07/01/2012
Morrison, AaronCorporate directorIndividual07/01/2015
Nelson, EleanorCorporate directorIndividual07/01/2010
Hind, SherryCorporate officerIndividual07/01/1989
Miller, JoanCorporate officerIndividual09/01/1997
Owens, MelanieCorporate officerIndividual07/10/2017
Shogren, BruceCorporate officerIndividual08/05/1996
Taylor, WilliamCorporate officerIndividual07/01/2015
Presbyterian Manors of Mid-America IncOperational/managerial controlOrganization03/30/1989

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on March 6, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on January 26, 2024: "Ensure each resident receives an accurate assessment."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on January 26, 2024: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on January 26, 2024: "Provide and implement an infection prevention and control program."

Other nursing homes nearby

Missouri contacts for a concern about a nursing home

These are the official offices in Missouri. NursingHomeClear cannot take or act on complaints.

Common questions

What is Rolla Presbyterian Manor's Medicare star rating?
CMS rates Rolla Presbyterian Manor 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Rolla Presbyterian Manor get at its last inspection?
2 health deficiencies at the standard inspection on March 6, 2025. The Missouri average is 11.4.
Has Rolla Presbyterian Manor been fined?
CMS lists no fines in the last three years.
Does Rolla Presbyterian Manor accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Rolla Presbyterian Manor?
CMS lists 15 owners and managers, and links the home to Presbyterian Manors of Mid-America. Legal business name: PRESBYTERIAN MANORS INC.

Sources

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