Phelps Health
1000 W Tenth St., Rolla, MO 65401 · Phelps County · (573) 364-8899
20 certified beds, about 10 residents a day · Non profit - Other · Medicare since 1988
CMS Care Compare ratings, data as of September 1, 2026 · CCN 265327 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 12, 2026, inspectors cited 0 health deficiencies (the Missouri average is 11.4, the national average 9.2).
CMS lists no health citations for this home in the inspections on file.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 7.56 hours per resident per day, against 3.43 across Missouri and 3.86 nationally. Registered nurses accounted for 5.03 of those hours.
50.0% of nursing staff left within the year CMS measured (Missouri average 56.0%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 0 health citations on file.
August 12, 2026Standard inspection · 0 citations
November 25, 2025Standard inspection · 0 citations
November 26, 2024Standard inspection · 0 citations
Fire safety inspections
2 fire safety citations on file: 2 on November 26, 2024.
Every fire safety citation2 citations
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Missouri | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 7.56 | 3.43 | 3.86 |
| Registered nurses | 5.03 | 0.46 | 0.69 |
| All nursing staff on weekends | 6.84 | 3.01 | 3.42 |
| Nurse aides | 2.52 | ||
| Licensed practical nurses | 0.00 | ||
| Nursing staff turnover (share who left in a year) | 50.0% | 56.0% | 45.8% |
| Registered nurse turnover | 41.7% | 47.8% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.53 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 7.84 on weekdays and 6.84 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 6.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 7.26 in April to June 2025 to 7.56 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 7.56 | 5.03 | 7.84 | 6.84 | 6.3% | 0 of 90 | 10 |
| Oct to Dec 2025 | 7.62 | 4.82 | 8.07 | 6.44 | 4.0% | 0 of 92 | 10 |
| Jul to Sep 2025 | 7.82 | 5.10 | 8.34 | 6.39 | 4.7% | 0 of 92 | 9 |
| Apr to Jun 2025 | 7.26 | 5.03 | 8.19 | 4.91 | 2.9% | 0 of 91 | 9 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Missouri, Jan to Mar 2026 | 3.34 | 0.40 | 3.50 | 2.93 | 3.9% | 1.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Missouri | US |
|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.4 | 2.2 | 1.6 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 36.6 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.8 | 13.7 | 12.0 |
Owners and operators
Legal business name: PHELPS COUNTY REGIONAL MEDICAL CENTER.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Phelps County Clerk | Direct ownership interest | Organization | 06/30/1988 | |
| Bass, Annie | Managing control - governing body | Individual | 04/01/2021 | |
| Elgin, Richard | Managing control - governing body | Individual | 06/01/2022 | |
| Graham, Mary | Managing control - governing body | Individual | 04/23/2026 | |
| Martin, Janece | Managing control - governing body | Individual | 04/15/2022 | |
| Tipton, Ben | Managing control - governing body | Individual | 04/15/2022 | |
| Bass, Annie | Corporate director | Individual | 04/01/2021 | |
| Elgin, Richard | Corporate director | Individual | 06/01/2022 | |
| Martin, Janece | Corporate director | Individual | 04/15/2022 | |
| Tipton, Ben | Corporate director | Individual | 04/15/2022 | |
| Bruno, Kimberley | Corporate officer | Individual | 08/26/2022 | |
| Cook, Jana | Corporate officer | Individual | 03/07/2014 | |
| Heavin, Keri | Corporate officer | Individual | 01/01/2016 | |
| Shenefield, Jason | Corporate officer | Individual | 07/21/2021 | |
| Lifepoint Health Inc | Operational/managerial control | Organization | 10/01/2018 | |
| Lifepoint Rehab Blocker LLC | Operational/managerial control | Organization | 10/01/2018 | |
| Lifepoint Rehab Blocker Parent LLC | Operational/managerial control | Organization | 10/01/2018 | |
| Lifepoint Rehab LLC | Operational/managerial control | Organization | 10/01/2018 | |
| Lifepoint Rehabilitation Services, LLC | Operational/managerial control | Organization | 10/01/2018 | |
| Rehabcare Group Management Services | Operational/managerial control | Organization | 10/01/2018 | |
| Bass, Annie | Operational/managerial control | Individual | 04/01/2021 | |
| Cook, Jana | Operational/managerial control | Individual | 03/07/2014 | |
| Elgin, Richard | Operational/managerial control | Individual | 06/01/2022 | |
| Graham, Mary | Operational/managerial control | Individual | 04/23/2026 | |
| Gueco, Gerardo Ismael | Operational/managerial control | Individual | 01/01/2025 | |
| Heavin, Keri | Operational/managerial control | Individual | 01/01/2016 | |
| Martin, Janece | Operational/managerial control | Individual | 04/15/2022 | |
| Shenefield, Jason | Operational/managerial control | Individual | 07/21/2021 | |
| Tipton, Ben | Operational/managerial control | Individual | 04/15/2022 | |
| Association for Professionals in Infection Control & Epidemiology, | Adp of the SNF | Organization | 04/23/2024 | |
| Aya Healthcare, Inc. | Adp of the SNF | Organization | 06/27/2020 | |
| Lifepoint Health Inc | Adp of the SNF | Organization | 06/17/2025 | |
| Lifepoint Rehab Blocker LLC | Adp of the SNF | Organization | 07/23/2025 | |
| Lifepoint Rehab Blocker Parent LLC | Adp of the SNF | Organization | 07/23/2025 | |
| Lifepoint Rehab LLC | Adp of the SNF | Organization | 07/23/2025 | |
| Lifepoint Rehabilitation Services, LLC | Adp of the SNF | Organization | 07/23/2025 | |
| Rehabcare Group Management Services | Adp of the SNF | Organization | 06/17/2025 | |
| Bruno, Kimberley | Adp of the SNF | Individual | 08/26/2022 | |
| Cook, Jana | Adp of the SNF | Individual | 03/07/2014 | |
| Gueco, Gerardo Ismael | Adp of the SNF | Individual | 01/01/2025 | |
| Heavin, Keri | Adp of the SNF | Individual | 01/01/2016 | |
| Shenefield, Jason | Adp of the SNF | Individual | 07/21/2021 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Other nursing homes nearby
- Cedar Pointe Rolla, 0.6 mi · 1 of 5 stars · 40 citations
- Silverstone Place Rolla, 1.5 mi · 3 of 5 stars · 33 citations
- Rolla Presbyterian Manor Rolla, 1.8 mi · 5 of 5 stars · 8 citations
- Aurora Health and Rehabilitation Rolla, 2.1 mi · 2 of 5 stars · 46 citations
- St. James Living Center Saint James, 10.2 mi · 3 of 5 stars · 31 citations
- Maries Manor Vienna, 18.8 mi · 3 of 5 stars · 18 citations
- Cuba Manor Inc Cuba, 22.5 mi · 4 of 5 stars · 19 citations
- Steelville Senior Living Steelville, 23.2 mi · 1 of 5 stars · 22 citations
Missouri contacts for a concern about a nursing home
These are the official offices in Missouri. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Missouri Department of Health and Senior Services, Section for Long-Term Care Regulation, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Missouri Long-Term Care Ombudsman Program, 800-309-3282. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Show Me Long Term Care in Missouri, where Missouri publishes its own records on licensed homes.
Common questions
- What is Phelps Health's Medicare star rating?
- CMS rates Phelps Health 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Phelps Health get at its last inspection?
- 0 health deficiencies at the standard inspection on August 12, 2026. The Missouri average is 11.4.
- Has Phelps Health been fined?
- CMS lists no fines in the last three years.
- Does Phelps Health accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns Phelps Health?
- CMS lists 42 owners and managers. Legal business name: PHELPS COUNTY REGIONAL MEDICAL CENTER.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.