Home / Connecticut / Windham
Saint Josephs Living Center Inc
14 Club Rd, Windham, CT 06280 · Northeastern Ct County · (860) 456-1107
120 certified beds, about 109 residents a day · Non profit - Corporation · Medicare and Medicaid since 1988
CMS Care Compare ratings, data as of September 1, 2026 · CCN 075321 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 10, 2024, inspectors cited 9 health deficiencies (the Connecticut average is 13.4, the national average 9.2).
Of 22 health citations since November 2019, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $13,065 in the last three years; the largest was $13,065, and the latest is dated April 1, 2026.
Nurses and nurse aides worked 3.91 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 0.72 of those hours.
32.5% of nursing staff left within the year CMS measured (Connecticut average 37.4%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 22 health citations on file.
April 1, 2026Complaint inspection · 2 citations
- G Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on record review, interviews, and facility policy review, the facility failed to recognize, assess, and manage acute pain for two of three sampled residents reviewed for accidents (Residents #1 and #5), resulting in actual harm when both residents experienced prolonged unrelieved pain after emergent injuries. Resident #1 sustained a second degree burn on 3/4/26 with documented discomfort. Yet, staff did not complete a comprehensive pain assessment or administer available PRN analgesia. The ordered burn dressing was no applied until the next shift, leaving the resident to report throbbing pain for many hours without follow up from nursing. [...]
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for two (2) of three (3) sampled residents (Residents #1 and #5) reviewed for accidents, the facility failed to maintain complete and accurate clinical records by failing to ensure physician orders obtained following an incident were transcribed into the medical record and failing to ensure all licensed nurses involved in the incidents documented the care and services provided.
December 10, 2024Standard inspection · 9 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, review of the clinical record, facility documentation, facility policy and interviews for 6 of 13 residents (Resident #22, Resident #36, Resident #44, Resident #64, Resident #71 and Resident #89) reviewed for Enhanced Barrier Precautions (EBP) and 1 of 2 residents (Resident #211) reviewed for Transmission Based Precautions (TBP), the facility failed to initiate Enhanced Barrier Precautions (EBP) per Center of Disease Control (CDC) guidelines for residents with a history of Multiple Drug Resistant Organisms (MDROs) and failed to perform hand hygiene after exiting a resident room and before entering another resident room and failed to maintain Transmission Based Precautions (TBP) while assisting a resident with a positive COVID-19 diagnosis.
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on observations, review of the clinical record, facility documentation, facility policy and interviews for 1 of 6 residents (Resident #208) reviewed for Nutrition, the facility failed to identify preferences for meals and provide choices for food items.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations, review of the clinical record, facility documentation, facility policy and interviews for 1 of 2 residents (Resident #12) reviewed for the environment, the facility failed to ensure resident room temperatures were comfortable.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy and interviews for 1 of 2 residents (Resident #81) reviewed for pressure injuries, the facility failed to ensure a dietician assessment was completed in a timely manner for a resident with a new facility acquired pressure injury and failed to perform preventative weekly skin assessments per provider order and facility policy and failed to perform weekly wound assessments per provider order.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for 1 of 5 residents (Resident #210) reviewed for accidents, the facility failed to follow the plan of care to prevent an accident for a resident who was at risk of falls.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observations, review of the clinical record, facility documentation, facility policy and interviews for 1 of 6 residents (Resident #203) reviewed for nutrition and hydration, the facility failed to obtain accurate weights and failed to notify the provider of weight increases according to provider order.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observations, review of facility documentation, facility policy, and interviews, the facility failed to ensure shift to shift controlled drug reconciliation was consistently completed and failed to maintain documentation of bi-monthly controlled drug audits.
- D Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Inspectors wroteBased on interviews, review of the clinical record, and facility policy for 1 of 9 residents (Resident #57) reviewed for food and nutrition, the facility failed to assist a dependent resident with menu selection.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on observations, review of the clinical record, facility documentation, facility policy and interviews for 2 of 8 residents (Resident #85 and Resident #98) reviewed for infection control, the facility failed to identify and document vaccination status and offer vaccinations for resdients newly admitted to the facility.
July 24, 2024Complaint inspection · 1 citation
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #2) reviewed for abuse, the facility failed to ensure a resident was free from mistreatment.
May 28, 2024Complaint inspection · 2 citations
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record review, facility documentation review, and interviews for one of three residents (Resident #1) reviewed for accidents, the facility failed to ensure a physician order for STAT (immediate) x-rays were ordered as STAT.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on clinical record review, facility documentation review, and interviews for one of three residents (Resident #1) reviewed for accidents, the facility failed to ensure the clinical record was complete and accurate to include an RN assessment was completed after a resident fall.
August 31, 2022Standard inspection · 5 citations
- E Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Inspectors wroteBased on observation, interviews, and review of facility policy during the initial tour of the kitchen, the facility failed to ensure the proper concentration of sanitizing solution for one of three sanitization buckets reviewed.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteFACILITY Kitchen Based on observations, interviews, and review of facility policy during the initial tour of the kitchen, the facility failed to ensure essential kitchen equipment was free of debris and maintained in a clean and sanitary manner, that food items were appropriately labeled, that expired food was discarded prior to the expiration date and that during meal distribution food items were appropriately covered.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteResident #36 Accidents Based on review of the clinical record, facility documentation, facility policy and interviews for the only sampled resident (Resident #36) who was reviewed for falls, the facility failed to revise the care plan.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteResident #66 Nutrition Based on observation, clinical record review, review of facility policy and interview for 1 of 2 residents (Resident#66) reviewed for nutrition, the facility failed to ensure a reweight was obtained timely for verification, after a significant weight loss was identified.
- D Provide and implement an infection prevention and control program.
Inspectors wroteResident #20 Urinary Catheter or UTI Based on clinical record review, observations, facility policy review, and interviews for the only sampled Resident, (Resident #20) reviewed for urinary catheter use, the facility failed to position the urinary collection bag in a clean manner.
November 7, 2019Standard inspection · 3 citations
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interview for one resident (Resident # 100) reviewed for Advanced Directives, the facility failed to ensure a RN May Pronounce order was in place prior to the expiration of the resident.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observations, review of the clinical record, interviews and review of facility policy for one of three residents reviewed for pressure ulcer, (Resident # 201), the facility failed to consistently offload the resident's heels per physician's orders and to ensure the application of green boots in accordance to the plan of care.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, review of the clinical record, facility documentation and interviews for one of four residents (Resident # 22) reviewed for medication administration, the facility failed to follow facility policy when administering a resident's medication and failed to ensure infection prevention techniques during administration of a medication were performed to prevent the spread of infection.
Fire safety inspections
15 fire safety citations on file: 11 on December 10, 2024, 3 on August 31, 2022, 1 on November 7, 2019.
Every fire safety citation15 citations
- D Establish staff and initial training requirements.
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Install emergency lighting that can last at least 1 1/2 hours.
- D Provide properly protected cooking facilities.
- D Install an approved automatic sprinkler system.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Install corridor and hallway doors that block smoke.
- D Provide a written emergency evacuation plan.
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Ensure proper usage of power strips and extension cords.
- D Have proper medical gas storage and administration areas.
- F Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Have proper medical gas storage and administration areas.
- D Provide properly protected cooking facilities.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| April 1, 2026 | Fine | $13,065 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Connecticut | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.91 | 3.73 | 3.86 |
| Registered nurses | 0.72 | 0.69 | 0.69 |
| All nursing staff on weekends | 3.61 | 3.37 | 3.42 |
| Nurse aides | 2.51 | ||
| Licensed practical nurses | 0.68 | ||
| Nursing staff turnover (share who left in a year) | 32.5% | 37.4% | 45.8% |
| Registered nurse turnover | 18.8% | 38.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.82 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.03 on weekdays and 3.61 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 8.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.55 in April to June 2025 to 3.91 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.91 | 0.72 | 4.03 | 3.61 | 8.3% | 0 of 90 | 109 |
| Oct to Dec 2025 | 3.87 | 0.60 | 3.97 | 3.63 | 8.8% | 0 of 92 | 108 |
| Jul to Sep 2025 | 3.68 | 0.58 | 3.79 | 3.41 | 10.7% | 0 of 92 | 113 |
| Apr to Jun 2025 | 3.55 | 0.63 | 3.63 | 3.33 | 10.6% | 0 of 91 | 107 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Connecticut, Jan to Mar 2026 | 3.66 | 0.61 | 3.80 | 3.31 | 6.0% | 1.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Connecticut | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 12.8 | 17.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.5 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.4 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.4 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 13.2 | 16.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.4 | 4.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 17.7 | 17.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.2 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 15.7 | 10.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.2 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.3 | 1.5 | 1.8 |
Owners and operators
Legal business name: SAINT JOSEPHS LIVING CENTER INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Legacy Lifecare, Inc. | 5% or greater direct ownership interest | Organization | 100% | 10/02/2023 |
| Chelsea Jewish Lifecare Inc | 5% or greater mortgage interest | Organization | 10/02/2023 | |
| Chelsea Jewish Lifecare Inc | 5% or greater security interest | Organization | 10/02/2023 | |
| Berman, Adam | Corporate director | Individual | 04/09/2025 | |
| Fiebelkorn, Douglas | Corporate director | Individual | 01/21/2026 | |
| Gallup, Lorraine | Corporate director | Individual | 06/12/2012 | |
| Goldsmith, Susan | Corporate director | Individual | 01/21/2026 | |
| Lapointe, Laurence | Corporate director | Individual | 06/25/2008 | |
| Milewska, Nancy | Corporate director | Individual | 04/09/2025 | |
| Mullen, Elizabeth | Corporate director | Individual | 04/09/2025 | |
| Reidy, Richard | Corporate director | Individual | 04/09/2025 | |
| Santerre, Jennifer | Corporate director | Individual | 04/09/2025 | |
| Spieker, a. Gary | Corporate director | Individual | 04/09/2025 | |
| Whitten, Robert | Corporate director | Individual | 04/09/2025 | |
| Berman, Adam | Corporate officer | Individual | 04/09/2025 | |
| Milewska, Nancy | Corporate officer | Individual | 04/09/2025 | |
| Santerre, Jennifer | Corporate officer | Individual | 04/09/2025 | |
| Whitten, Robert | Corporate officer | Individual | 04/09/2025 | |
| Chelsea Jewish Lifecare Inc | Operational/managerial control | Organization | 10/02/2023 | |
| Legacy Lifecare, Inc. | Operational/managerial control | Organization | 04/09/2025 | |
| Alessandro, Joseph | Operational/managerial control | Individual | 01/01/2023 | |
| Anfang, Stuart | Operational/managerial control | Individual | 10/02/2023 | |
| Berman, Adam | Operational/managerial control | Individual | 04/09/2025 | |
| Berman, Barry | Operational/managerial control | Individual | 10/02/2023 | |
| Birle, Hans | Operational/managerial control | Individual | 10/02/2023 | |
| Brudnick, Jeffrey | Operational/managerial control | Individual | 10/02/2023 | |
| Coe, Lisa | Operational/managerial control | Individual | 12/23/2024 | |
| Crescenzo, Donna | Operational/managerial control | Individual | 12/13/2010 | |
| Fiebelkorn, Douglas | Operational/managerial control | Individual | 10/02/2023 | |
| Forman, Sharon | Operational/managerial control | Individual | 10/02/2023 | |
| Gallup, Lorraine | Operational/managerial control | Individual | 06/12/2012 | |
| Goldsmith, Susan | Operational/managerial control | Individual | 10/02/2023 | |
| Greenspan, Howard | Operational/managerial control | Individual | 10/02/2023 | |
| Kowal, Marissa | Operational/managerial control | Individual | 06/30/2024 | |
| Lapointe, Laurence | Operational/managerial control | Individual | 06/25/2008 | |
| Maclellan, Genevieve | Operational/managerial control | Individual | 10/02/2023 | |
| Milewska, Nancy | Operational/managerial control | Individual | 04/09/2025 | |
| Mullen, Elizabeth | Operational/managerial control | Individual | 04/09/2025 | |
| O'Brien, Terrence | Operational/managerial control | Individual | 06/11/2021 | |
| Reidy, Richard | Operational/managerial control | Individual | 04/09/2025 | |
| Richman, Gilda | Operational/managerial control | Individual | 10/02/2023 | |
| Santerre, Jennifer | Operational/managerial control | Individual | 04/09/2025 | |
| Spieker, a. Gary | Operational/managerial control | Individual | 04/09/2025 | |
| Weiss, Judy | Operational/managerial control | Individual | 10/02/2023 | |
| Whitten, Robert | Operational/managerial control | Individual | 04/09/2025 | |
| Legacy Lifecare, Inc. | Adp of the SNF | Organization | 08/05/2025 | |
| Alessandro, Joseph | Adp of the SNF | Individual | 01/01/2023 | |
| Coe, Lisa | Adp of the SNF | Individual | 12/23/2024 | |
| Kowal, Marissa | Adp of the SNF | Individual | 06/30/2024 | |
| Mullen, Elizabeth | Adp of the SNF | Individual | 10/02/2023 | |
| O'Brien, Terrence | Adp of the SNF | Individual | 06/11/2021 | |
| Santerre, Jennifer | Adp of the SNF | Individual | 10/02/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 8 problems in this area, most recently on April 1, 2026: "Provide safe, appropriate pain management for a resident who requires such services."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on December 10, 2024: "Provide and implement an infection prevention and control program."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on April 1, 2026: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on December 10, 2024: "Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options."
Other nursing homes nearby
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- Vanderman Place Willimantic, 2.2 mi · 3 of 5 stars · 51 citations
- Mansfield Center for Nursing and Rehabilitation Storrs Mansfield, 6.4 mi · 2 of 5 stars · 31 citations
- Norwich Sub-Acute and Nursing Norwich, 12.1 mi · 4 of 5 stars · 23 citations
- Complete Care at Harrington Court Colchester, 12.1 mi · 2 of 5 stars · 46 citations
- Apple Rehab Colchester Colchester, 12.2 mi · 1 of 5 stars · 49 citations
- Pierce Memorial Baptist Home, Inc. Brooklyn, 13.1 mi · 5 of 5 stars · 27 citations
- Colonial Health & Rehab Center of Plainfield, LLC Plainfield, 14.1 mi · 4 of 5 stars · 25 citations
Connecticut contacts for a concern about a nursing home
These are the official offices in Connecticut. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Connecticut Department of Public Health, Facility Licensing and Investigations Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Connecticut Long Term Care Ombudsman Program, 860-424-5200. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Connecticut DPH Nursing Home Site, survey findings by facility, where Connecticut publishes its own records on licensed homes.
Common questions
- What is Saint Josephs Living Center Inc's Medicare star rating?
- CMS rates Saint Josephs Living Center Inc 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Saint Josephs Living Center Inc get at its last inspection?
- 9 health deficiencies at the standard inspection on December 10, 2024. The Connecticut average is 13.4.
- Has Saint Josephs Living Center Inc been fined?
- Yes. CMS lists 1 fine totaling $13,065 in the last three years.
- Does Saint Josephs Living Center Inc accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Saint Josephs Living Center Inc?
- CMS lists 52 owners and managers. Legal business name: SAINT JOSEPHS LIVING CENTER INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.