What is St. Catherine Laboure Health Care Center's Medicare star rating?

CMS rates St. Catherine Laboure Health Care Center 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did St. Catherine Laboure Health Care Center get at its last inspection?

0 health deficiencies at the standard inspection on February 13, 2026. The New York average is 8.1.

Has St. Catherine Laboure Health Care Center been fined?

CMS lists no fines in the last three years.

Does St. Catherine Laboure Health Care Center accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns St. Catherine Laboure Health Care Center?

CMS lists 29 owners and managers. Legal business name: SISTERS OF CHARITY HOSPITAL OF BUFFALO NEW YORK.

St. Catherine Laboure Health Care Center: Inspections

The record in brief

At its most recent standard inspection, on February 13, 2026, inspectors cited 0 health deficiencies (the New York average is 8.1, the national average 9.2).

None of its 8 health citations since February 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.30 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 0.75 of those hours.

33.0% of nursing staff left within the year CMS measured (New York average 40.3%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

702/23

110/24

002/26

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

Potential for minimal harm

February 13, 2026Standard inspection · 0 citations

October 1, 2024Standard inspection · 1 citation

D

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 26, 2024

Inspectors wroteBased on observation, interview, and record review conducted during a Standard survey completed on 10/1/24, the facility did not ensure each resident with limited range of motion received appropriate treatment and services to increase range of motion and/or to prevent further decrease in range of motion for one (Resident #41) of one resident's reviewed. Specifically, Resident #41 was not provided with a right hand and right elbow splint as planned by Occupational Therapy. Additionally, staff lacked knowledge regarding the correct application of the right elbow splint. The finding is: The policy and procedure titled Community Based Care: Contractures with effective date 4/2/24 documented that a plan of care would be developed regarding contracture management. [...]

February 14, 2023Standard inspection · 7 citations

D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 7, 2023

Inspectors wroteBased on interview and record review conducted during a Standard survey completed 2/14/23, the facility did not inform the resident's representative of a need to alter treatment significantly for one (Resident #29) of one resident reviewed for notification of change. Specifically, Resident #29 developed an unstageable pressure ulcer (a skin injury due to pressure where the wound base cannot be visualized due to slough or eschar [dead tissue]) to the coccyx (tail bone) and there is no documented evidence the responsible party was not notified of the development, status or treatment to the wound. Additionally, the resident had an order for an antibiotic medication for the wound and there is no documented evidence the responsible party was notified of the need for the antibiotic use. The finding is: [...]
D

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 7, 2023

Inspectors wroteBased on observation, interview, and record review conducted during the Standard survey completed on 2/14/23, the facility did not ensure that the resident is free from physical restraints for the purposes of discipline or convenience, and that are not required to treat the resident's medical symptoms when the use of restraints is indicated, the facility must use the least restrictive alternative for the least amount of time and document ongoing re-evaluation of the need for restraints. Specifically, for one (Resident #14) of one resident reviewed, staff did not release the seat belt restraint every 2 hours and perform passive range of motion (PROM- exercises performed on the resident by nursing staff) to bilateral extremities on 2/13/23 as ordered by the physician and per the plan of care. The finding is: The facility policy and procedure (P&P) titled Community Based Care: [...]
D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 7, 2023

Inspectors wroteBased on interview and record review conducted during a Standard survey completed 2/14/23, the facility did not ensure that all alleged violations including abuse, neglect, exploitation or mistreatment including injuries of unknown source are reported immediately, but no later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, to the administrator of the facility and to other officials (including to the State Survey Agency) for one (Resident #44) of two residents reviewed. Specifically, the facility did not report an injury of unknown origin (fracture of the distal left femur) to the State Agency within the two-hour time frame, as required. The finding is: [...]
D

Respond appropriately to all alleged violations.

F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 7, 2023

Inspectors wroteBased on interview and record review conducted during a Standard survey completed 2/14/23, the facility did not have evidence that all alleged violations of abuse, neglect, exploitation, or mistreatment were thoroughly investigated for one (Resident #44) of two residents reviewed. Specifically, the facility did not complete a thorough investigation of a significant injury of unknown origin (fracture of the left femur) by obtaining statements from staff members who would have transferred or cared for the resident. The finding is: [...]
D

Provide care and assistance to perform activities of daily living for any resident who is unable.

F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 7, 2023

Inspectors wroteBased on observation, interview, and record review conducted during the Standard survey completed on 2/14/23, the facility did not ensure that each resident who is unable to carry out activities of daily living (ADL) receives the necessary services to maintain personal hygiene for one (Resident #14) of four residents reviewed for ADLs. Specifically, the lack of timely toileting/changing of an incontinent resident. The finding is: The facility policy and procedure (P&P) titled ADL Care effective 7/19/22 documented the purpose was to ensure a resident who is unable to care out ADL's receives the necessary services to maintain good nutrition, grooming, and personal hygiene. ADL's include elimination/toileting. [...]
D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 7, 2023

Inspectors wroteBased on observation, interview, and record review conducted during the Standard survey completed on 2/14/23, the facility did not ensure that a resident with pressure ulcers receives necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing for one (Resident #15) of three residents reviewed. Specifically, staff did not perform hand hygiene after they completed wound care to the left gluteal (buttock) unstageable (full thickness tissue loss where base of ulcer is covered by slough-yellow, tan, grey, green, or brown tissue and or eschar (black, dead tissue) pressure ulcer with a current methicillin resistant staphylococcus aureus (MRSA- an antibiotic resistant bacteria) infection, then performed wound care to the gluteal cleft unstageable pressure ulcer. [...]
D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 7, 2023

Inspectors wroteBased on observation, interview, and record review conducted during the Standard survey completed on 2/14/23, the facility did not ensure that residents who use psychotropic drugs receive gradual dose reductions (GDR), and behavioral interventions, unless clinically contraindicated, in an effort to discontinue these drugs; PRN (as needed) orders for psychotropic drugs are limited to 14 days and cannot be renewed unless the attending physician or prescribing practitioner evaluates the resident for the appropriateness of that medication for one (Resident #61) of four residents reviewed for antipsychotic (AP) medications. [...]

Fire safety inspections

28 fire safety citations on file: 5 on February 13, 2026, 18 on October 1, 2024, 5 on February 14, 2023.

Every fire safety citation28 citations

E
Keep aisles, corridors, and exits free of obstruction in case of emergency.

K 211 · February 13, 2026 · Corrected (the home has a date of correction)
E
Have approved installation, maintenance and testing program for fire alarm systems.

K 345 · February 13, 2026 · Corrected (the home has a date of correction)
E
Meet requirements for the installation and maintenance of medical gas and medical vacuum systems.

K 902 · February 13, 2026 · Corrected (the home has a date of correction)
D
Properly select, install, inspect, or maintain portable fire extinguishes.

K 355 · February 13, 2026 · Corrected (the home has a date of correction)
D
Install corridor and hallway doors that block smoke.

K 363 · February 13, 2026 · Corrected (the home has a date of correction)
E
Install proper backup exit lighting.

K 281 · October 1, 2024 · Corrected (the home has a date of correction)
E
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

K 321 · October 1, 2024 · Corrected (the home has a date of correction)
E
Have approved installation, maintenance and testing program for fire alarm systems.

K 345 · October 1, 2024 · Corrected (the home has a date of correction)
E
Inspect, test, and maintain automatic sprinkler systems.

K 353 · October 1, 2024 · Corrected (the home has a date of correction)
E
Properly select, install, inspect, or maintain portable fire extinguishes.

K 355 · October 1, 2024 · Corrected (the home has a date of correction)
E
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

K 372 · October 1, 2024 · Corrected (the home has a date of correction)
E
Install smoke barrier doors that can resist smoke for at least 20 minutes.

K 374 · October 1, 2024 · Corrected (the home has a date of correction)
E
Meet requirements for the installation and maintenance of medical gas and medical vacuum systems.

K 902 · October 1, 2024 · Corrected (the home has a date of correction)
E
Meet requirements for the installation and maintenance of electrical systems.

K 911 · October 1, 2024 · Corrected (the home has a date of correction)
E
Ensure proper usage of power strips and extension cords.

K 920 · October 1, 2024 · Corrected (the home has a date of correction)
E
Have proper medical gas storage and administration areas.

K 923 · October 1, 2024 · Corrected (the home has a date of correction)
D
Meet other general requirements.

K 100 · October 1, 2024 · Corrected (the home has a date of correction)
D
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

K 223 · October 1, 2024 · Corrected (the home has a date of correction)
D
Provide properly protected cooking facilities.

K 324 · October 1, 2024 · Corrected (the home has a date of correction)
D
Install an approved automatic sprinkler system.

K 351 · October 1, 2024 · Corrected (the home has a date of correction)
D
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

K 521 · October 1, 2024 · Corrected (the home has a date of correction)
D
Provide properly sized and located linen or trash receptacles.

K 754 · October 1, 2024 · Corrected (the home has a date of correction)
D
Have restrictions on the use of portable space heaters.

K 781 · October 1, 2024 · Corrected (the home has a date of correction)
E
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

K 521 · February 14, 2023 · Corrected (the home has a date of correction)
E
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.

K 908 · February 14, 2023 · Corrected (the home has a date of correction)
E
Have proper medical gas storage and administration areas.

K 923 · February 14, 2023 · Corrected (the home has a date of correction)
D
Have properly installed hallway dispensers for alcohol-based hand rub.

K 325 · February 14, 2023 · Corrected (the home has a date of correction)
D
Have restrictions on the use of portable space heaters.

K 781 · February 14, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	New York	United States
All nursing staff (RN, LPN and aides)	4.30	3.63	3.86
Registered nurses	0.75	0.71	0.69
All nursing staff on weekends	3.55	3.18	3.42
Nurse aides	2.43
Licensed practical nurses	1.12
Nursing staff turnover (share who left in a year)	33.0%	40.3%	45.8%
Registered nurse turnover	21.4%	39.8%	42.9%
Administrators who left	0

CMS expects 3.36 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.60 on weekdays and 3.55 on weekends, 23% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 6.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.46 in April to June 2025 to 4.30 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	4.30	0.75	4.60	3.55	6.9%	0 of 90	74
Oct to Dec 2025	4.28	0.72	4.56	3.58	2.1%	0 of 92	75
Jul to Sep 2025	4.29	0.64	4.55	3.62	2.9%	0 of 92	77
Apr to Jun 2025	4.46	0.69	4.68	3.91	3.0%	0 of 91	75
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
New York, Jan to Mar 2026	3.55	0.68	3.72	3.13	9.8%	0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	New York	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	17.2	14.1	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.5	0.5	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	4.4	1.3	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	0.4	3.1	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	0.0	1.2	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	12.6	12.5	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	9.3	6.5	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	14.4	13.7	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	41.9	20.6	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	18.5	9.6	12.0

Owners and operators

Legal business name: SISTERS OF CHARITY HOSPITAL OF BUFFALO NEW YORK.

Name	Role	Type	Since
Agnello, Alexis	Managing control - governing body	Individual	10/28/2024
Bean, Douglas	Managing control - governing body	Individual	10/28/2024
Beyer, John	Managing control - governing body	Individual	10/28/2024
Burgio, Anthony	Managing control - governing body	Individual	10/28/2024
Dean, Adam	Managing control - governing body	Individual	10/28/2024
Edwards, Russell	Managing control - governing body	Individual	06/19/2014
Felstead, R Keith	Managing control - governing body	Individual	10/28/2024
Fiutko, Marcia Ann	Managing control - governing body	Individual	10/28/2024
Godfrey, David	Managing control - governing body	Individual	10/28/2024
Grimm, Nelson	Managing control - governing body	Individual	10/28/2024
Markiewicz, Joyce	Managing control - governing body	Individual	03/01/2015
Sette-Camara, Leonardo	Managing control - governing body	Individual	10/28/2024
Zapfel, Robert	Managing control - governing body	Individual	10/28/2024
Agnello, Alexis	Corporate officer	Individual	10/28/2024
Edwards, Russell	Corporate officer	Individual	06/19/2014
Felstead, R Keith	Corporate officer	Individual	10/28/2024
Fiutko, Marcia Ann	Corporate officer	Individual	10/28/2024
Godfrey, David	Corporate officer	Individual	10/28/2024
Macholz, David	Corporate officer	Individual	06/19/2014
Markiewicz, Joyce	Corporate officer	Individual	09/01/2023
Sette-Camara, Leonardo	Corporate officer	Individual	10/28/2024
Zapfel, Robert	Corporate officer	Individual	10/28/2024
Sisters of Charity Hospital of Buffalo New York	Operational/managerial control	Organization	10/01/2012
Gleason, Thomas	Operational/managerial control	Individual	01/12/2021
Macholz, David	Operational/managerial control	Individual	06/19/2014
Snyder, Brian	Operational/managerial control	Individual	06/15/2015
Toczek, Jeffrey	Operational/managerial control	Individual	10/01/2012
Snyder, Brian	Adp of the SNF	Individual	04/16/2025
Toczek, Jeffrey	Adp of the SNF	Individual	10/01/2012

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on October 1, 2024: "Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason."
How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on February 14, 2023: "Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment."
How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on February 14, 2023: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on February 14, 2023: "Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited."

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Ellicott Center for Rehabilitation and Nursing
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Safire Rehabilitation of Northtowns, L L C
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Elderwood at Amherst
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New York contacts for a concern about a nursing home

These are the official offices in New York. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: New York State Department of Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
State inspection reports: NYS Health Profiles: Nursing Homes, where New York publishes its own records on licensed homes.

Common questions

What is St. Catherine Laboure Health Care Center's Medicare star rating?: CMS rates St. Catherine Laboure Health Care Center 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did St. Catherine Laboure Health Care Center get at its last inspection?: 0 health deficiencies at the standard inspection on February 13, 2026. The New York average is 8.1.
Has St. Catherine Laboure Health Care Center been fined?: CMS lists no fines in the last three years.
Does St. Catherine Laboure Health Care Center accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns St. Catherine Laboure Health Care Center?: CMS lists 29 owners and managers. Legal business name: SISTERS OF CHARITY HOSPITAL OF BUFFALO NEW YORK.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.