Superior Health & Rehab, LLC
625 Tommy Lewis Dr, Conway, AR 72033 · Faulkner County · (501) 585-6800
118 certified beds, about 109 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2019
CMS Care Compare ratings, data as of September 1, 2026 · CCN 045467 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 14, 2025, inspectors cited 2 health deficiencies (the Arkansas average is 2.7, the national average 9.2).
None of its 10 health citations since May 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.70 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.44 of those hours.
54.4% of nursing staff left within the year CMS measured (Arkansas average 49.5%).
CMS links it to Central Arkansas Nursing Centers, an affiliated group of 38 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 10 health citations on file.
August 14, 2025Standard inspection · 2 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review, interview, and facility document review, the facility failed to ensure care plan interventions were consistently implemented for one (Resident #109) of four residents reviewed.
- B Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and facility record review it was determined that the facility failed to ensure that residents were treated with dignity and respect for two (Resident #93 and Resident #88) of two residents observed for dignity.
May 3, 2024Standard inspection · 4 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to ensure food items were used prior to their use by date, and food items, utensils and dishes and were stored in a manner to limit cross contamination.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review, observations, and interviews, it was determined that the facility failed to accurately assess the resident and code the Minimum Data Set (MDS) to reflect the use of position change alarms for 1 (Resident #54) of 1 resident reviewed for position change alarms on the MDS.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review, observations, and interviews, it was determined that the facility failed to initiate on the care plan, goals, and interventions to be in place for a resident with the use of position change alarms for 1 (Resident #54) of 1 resident reviewed for position change alarms on the care plan.
- D Provide appropriate foot care.
Inspectors wroteBased on observations, record review, and interview, the facility failed to ensure necessary foot/toenail treatment and care was provided to keep toenails trimmed and dry and to prevent flaky skin to decrease the potential for foot complications for 1 (Resident #367) of 1 sampled resident who was dependent on staff for foot/toenail care.
May 12, 2023Standard inspection · 4 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, the facility failed to ensure foods stored in the walk-in freezer were covered and sealed to minimize the potential for food borne illness for residents who received meals from 1 of 1 kitchen. The failed practice had the potential to affect all residents who received meals from the kitchen (total census: 104), as documented on a list provided by Dietary Supervisor on 05/09/23 at 10:24 AM.
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation, and interview, the facility failed to ensure privacy and confidentiality of resident ' s personal and medical records by failure to lock the computer screens when not in use, and not ensuring confidential information on a notepad such as names, diagnoses, and medications were not visible to passersby. The failed practice has the potential to affect all residents who received medications on the G and H halls during the 12:00 PM medication pass.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure nails were trimmed, smooth and free of jagged edges to promote good personal hygiene and grooming for 1 (Resident #351) of 14 (Residents #4, #14, #27, #29, #31, #39, #46, #51, #55, #64, #77, #143, #342 and #351) sampled residents who were dependent for nail care according to a list provided by the Administrator on 05/12/23 at 7:58 AM.
- D Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observation, and interview, the facility failed to ensure pureed food items were blended to a smooth, lump-free consistency to minimize the risk of choking or other complications for residents who required pureed diets for 1 of 1 meal observed. This failed practice had the potential to affect 1 resident who received a pureed diet as documented on the Diet List provided by the Dietary Supervisor on 05/09/23 at 10:24 AM.
Fire safety inspections
8 fire safety citations on file: 4 on August 14, 2025, 2 on May 3, 2024, 2 on May 12, 2023.
Every fire safety citation8 citations
- F Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- F Install a fire alarm system that can be heard throughout the facility.
- F Properly provide smoke detection systems in areas open to corridors.
- F Properly select, install, inspect, or maintain portable fire extinguishes.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Install corridor and hallway doors that block smoke.
- F Install a fire alarm system that can be heard throughout the facility.
- E Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Arkansas | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.70 | 4.02 | 3.86 |
| Registered nurses | 0.44 | 0.41 | 0.69 |
| All nursing staff on weekends | 3.16 | 3.45 | 3.42 |
| Nurse aides | 2.22 | ||
| Licensed practical nurses | 1.04 | ||
| Nursing staff turnover (share who left in a year) | 54.4% | 49.5% | 45.8% |
| Registered nurse turnover | 60.0% | 44.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.61 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.92 on weekdays and 3.16 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.93 in April to June 2025 to 3.70 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.70 | 0.44 | 3.92 | 3.16 | 1.2% | 0 of 90 | 109 |
| Oct to Dec 2025 | 4.01 | 0.36 | 4.19 | 3.54 | 1.2% | 0 of 92 | 99 |
| Jul to Sep 2025 | 4.32 | 0.36 | 4.49 | 3.86 | 1.2% | 0 of 92 | 103 |
| Apr to Jun 2025 | 3.93 | 0.32 | 4.24 | 3.15 | 0.3% | 0 of 91 | 106 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Arkansas, Jan to Mar 2026 | 4.05 | 0.40 | 4.28 | 3.47 | 2.0% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Arkansas | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 8.9 | 9.5 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.6 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.6 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.3 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 3.1 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 14.5 | 10.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.8 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 8.8 | 10.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 20.0 | 24.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.5 | 12.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.7 | 2.1 | 1.8 |
Owners and operators
Legal business name: SUPERIOR HEALTH & REHAB LLC. CMS links this home to Central Arkansas Nursing Centers, a group of 38 nursing homes averaging 3.6 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Kirkemier, Vickey | Operational/managerial control | Individual | 12/10/2024 | |
| Central Arkansas Nursing Centers Inc | Adp of the SNF | Organization | 01/01/2025 | |
| Nursing Consultants Inc | Adp of the SNF | Organization | 01/01/2025 | |
| Superior Manor LLC | Adp of the SNF | Organization | 12/12/2024 | |
| Kirkemier, Vickey | Adp of the SNF | Individual | 10/20/2024 | |
| Norsworthy, David | Adp of the SNF | Individual | 08/01/2025 | |
| Thurow, Brandon | Adp of the SNF | Individual | 12/10/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on August 14, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on May 3, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on August 14, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on May 3, 2024: "Provide appropriate foot care."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.16 hours per resident per day, below the Arkansas average of 3.45.
Other nursing homes nearby
- Salem Place Nursing and Rehabilitation Center, Inc Conway, 2.5 mi · 5 of 5 stars · 23 citations
- Conway Healthcare and Rehabilitation Center Conway, 2.6 mi · 2 of 5 stars · 24 citations
- Heritage Living Center Conway, 3.4 mi · 2 of 5 stars · 17 citations
- The Blossoms at Conway Rehab & Nursing Center Conway, 4.2 mi · 1 of 5 stars · 36 citations
- Greenbrier Nursing and Rehabilitation Center Greenbrier, 11.3 mi · 5 of 5 stars · 11 citations
- The Lakes at Maumelle Health and Rehabilitation Maumelle, 13 mi · 3 of 5 stars · 21 citations
- The Springs of Pinnacle Mountain Little Rock, 17.5 mi · 4 of 5 stars · 15 citations
- Robinson Nursing and Rehabilitation Center LLC North Little Rock, 19 mi · 2 of 5 stars · 25 citations
Arkansas contacts for a concern about a nursing home
These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.
- Resident advocate: Arkansas Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Superior Health & Rehab, LLC's Medicare star rating?
- CMS rates Superior Health & Rehab, LLC 5 out of 5 stars overall, with 5 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Superior Health & Rehab, LLC get at its last inspection?
- 2 health deficiencies at the standard inspection on August 14, 2025. The Arkansas average is 2.7.
- Has Superior Health & Rehab, LLC been fined?
- CMS lists no fines in the last three years.
- Does Superior Health & Rehab, LLC accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Superior Health & Rehab, LLC?
- CMS lists 7 owners and managers, and links the home to Central Arkansas Nursing Centers. Legal business name: SUPERIOR HEALTH & REHAB LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.