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The Lakes at Maumelle Health and Rehabilitation

103 Alexandria Drive, Maumelle, AR 72113 · Pulaski County · (501) 734-1400

70 certified beds, about 44 residents a day · For profit - Corporation · Medicare and Medicaid since 2007

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
3 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 045422 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on November 25, 2025, inspectors cited 1 health deficiency (the Arkansas average is 2.7, the national average 9.2).

None of its 21 health citations since June 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.89 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.55 of those hours.

81.6% of nursing staff left within the year CMS measured (Arkansas average 49.5%).

CMS links it to Anthony & Bryan Adams, an affiliated group of 38 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 21 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
11D
8E
2F
Potential for minimal harm
0A
0B
0C
November 25, 2025Standard inspection, Complaint inspection · 2 citations
  1. E
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) December 24, 2025
    Inspectors wroteBased on observations, interviews, record review, and facility policy review, the facility failed to ensure residents were free from neglect for one (Resident #42) of three residents reviewed.
  2. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 24, 2025
    Inspectors wroteBased on record review, interview, and facility policy review, the facility failed to ensure a Physician's Order for the administration of oxygen was received for one (Resident #50) of two residents reviewed for oxygen administration.
June 5, 2024Standard inspection, Complaint inspection · 11 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 3, 2024
    Inspectors wroteBased on observation, record review, and interview it was determined that the facility failed to ensure dishes were properly sanitized.
  2. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 3, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure the comprehensive care plan was individualized to addressed appropriate care and services for use of fall mats for 2 (Resident #26, and #43) of 2 sampled residents.
  3. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 3, 2024
    Inspectors wroteBased on observation, record review, and interview the facility failed to ensure residents that require fall mats at the bedside have them placed in a manor to prevent injury in event of a fall for 1 (Resident #26) of 1 sample mix residents; to ensure fall mats at the bedside were properly maintained for 1 (Resident #43) of 1 sample mix residents; to ensure housekeeping carts and janitors closet was kept secure.
  4. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 3, 2024
    Inspectors wroteBased on observations, interviews, and facility policy reviews the facility failed to store drugs and biologicals in accordance with professional principles and the facility's policy. This failed practice had the potential to affect every Resident residing in the building.
  5. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2024
    Inspectors wroteBased on the observations, interviews, and facility policy review the facility failed to ensure 1 sampled (Resident #20) did not self-administer medication prior to an assessment conducted by the interdisciplinary team to determined it clinically appropriate and safe for the Resident to do so.
  6. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2024
    Inspectors wroteBased on observations, interviews, and facility policy reviews the facility failed to protect the Patient Health Information (PHI) of 1 (Resident #2) sampled resident. This failed practice had the potential to affect all residents residing in the facility.
  7. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2024
    Inspectors wroteBased on record review and interview, the facility failed to complete an accurate Minimum Data Set (MDS) for 01 (Resident #40) of 1 sample mix residents.
  8. D
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 3, 2024
    Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to provide palatable food to Residents.
  9. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2024
    Inspectors wroteBased on observation, record review, interview, and facility policy review it was determined the facility failed to ensure staff washed/cleaned hands after changing gloves during incontinent and wound care for 1 (Resident #32) of 1 sampled resident reviewed for pressure ulcers; to ensure wound care supplies were cleaned or replaced when contaminated to reduce the risk infection for Resident # 32.
  10. D
    Keep all essential equipment working safely.
    F908 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2024
    Inspectors wroteBased on observation and interview, it was determined that the facility failed to ensure kitchen equipment was in safe, working condition.
  11. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 3, 2024
    Inspectors wroteBased on observation, interview, and record review, it was determined the facility failed to ensure residents rooms are sanitary, clean, and homelike for Resident #4 and the heating and air conditioning unit was maintained and in good repair for Resident #6.
November 29, 2023Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 21, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure staff members (Floor Nurse, Certified Nursing Assistant and Human Resource Director) reported an allegation of physical abuse immediately to the Administrator for 1 (Resident #1) of 4 (Residents #1, #2, #3 and #4) case mix residents.
November 9, 2023Complaint inspection · 1 citation
  1. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 4, 2023
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure that a humidification bottle was present to humidify oxygen for 1 (Resident #1) of 1 sampled resident who received oxygen.
June 29, 2023Standard inspection · 6 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 28, 2023
    Inspectors wroteFACILITY Kitchen Based on observation, interview, and record review, the facility failed to ensure food items stored in the refrigerators, freezers, and dry storage were sealed or closed, and labeled and dated when received and opened; expired or spoiled items were discarded promptly, and facility dietary staff washed their hands before serving food and picked up plates during service without touching the food surface area to prevent the potential of food borne illness for residents who received meals from 1 of 1 kitchen. The failed practices had the potential to affect 49 residents who received meals from the kitchen (total census: 50), as documented on the diet list provided by the Administrator on 06/29/23 at 08:05 AM.
  2. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 28, 2023
    Inspectors wroteBased on observation, interview, and record review the facility failed to provide bathing assistance for 3 (Residents #1, #13, #107) of 16 (Residents #1, #13, #15, #17, #19, #21, #26, #37, #38, #40, #49, #101, #103, #105, #107, and #157) sampled residents who required staff assistance with bathing.
  3. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 28, 2023
    Inspectors wroteBased on Observation and Interview, the facility failed to ensure the residents environment was free of potential accident/hazards for 27 residents who are ambulatory and who reside in the facility according to a list provided by the Nurse Consultant on 6/29/23 at 9:03 AM.
  4. E
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 28, 2023
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure oxygen was administered per physicians' orders for 1 (Resident #259) of 5 (Resident # 1, #17, #19, #49, & #259) sampled residents who had a physician's order for oxygen on a list provided by the Administrator on 6/29/23 at 8:00AM.
  5. D
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 28, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure resident food preferences were communicated to reflect preferences and dislikes for 1 (Resident #21) of 11 (Residents # 1, 15, 17, 19, 21, 33, 34, 40, 46, 49, and 259) sampled residents who were able to voice food preferences per list provided by the Registered Nurse (RN) Consultant on 06/29/23 at 09:03 AM.
  6. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 28, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure residents with consents for the Pneumococcal vaccine received the immunization in a timely manner after admission for 1 (Resident #33) of 5 (Residents #18, 25, 33, 34, and 35) sampled residents for immunization review.

Fire safety inspections

5 fire safety citations on file: 3 on November 25, 2025, 2 on June 5, 2024.

Every fire safety citation5 citations
  1. F
    Conduct testing and exercise requirements.
    E 39 · November 25, 2025 · Corrected (the home has a date of correction)
  2. F
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · November 25, 2025 · Corrected (the home has a date of correction)
  3. F
    Have simulated fire drills held at unexpected times.
    K 712 · November 25, 2025 · Corrected (the home has a date of correction)
  4. F
    Have simulated fire drills held at unexpected times.
    K 712 · June 5, 2024 · Corrected (the home has a date of correction)
  5. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · June 5, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeArkansasUnited States
All nursing staff (RN, LPN and aides)4.894.023.86
Registered nurses0.550.410.69
All nursing staff on weekends3.873.453.42
Nurse aides3.09
Licensed practical nurses1.25
Nursing staff turnover (share who left in a year)81.6%49.5%45.8%
Registered nurse turnover70.0%44.8%42.9%
Administrators who left1

CMS expects 3.42 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.30 on weekdays and 3.87 on weekends, 27% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.07 in April to June 2025 to 4.89 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.890.555.303.87 0.3%0 of 9044
Oct to Dec 20255.190.535.584.22 0.4%0 of 9244
Jul to Sep 20254.680.564.993.88 0.6%0 of 9246
Apr to Jun 20254.070.564.393.27 0.0%0 of 9152
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Arkansas, Jan to Mar 20264.050.404.283.472.0%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Arkansas

JobMedianMiddle halfEmployed
Arkansas, all employers
CNAs (nursing assistants)$16.55$14.52 to $17.3417,260
LPNs and LVNs$27.22$23.82 to $29.4310,010
Registered nurses$37.95$32.04 to $43.4029,400
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeArkansasUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
3.59.513.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.13.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
8.510.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
1.14.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
2.710.915.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
21.124.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
19.512.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.62.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.72.11.8

Owners and operators

Legal business name: MMNC, INC.. CMS links this home to Anthony & Bryan Adams, a group of 38 nursing homes averaging 3.7 stars overall.

NameRoleTypeShareSince
Ovation Health Systems, Inc5% or greater direct ownership interestOrganization100%11/13/2012
Kintner, AndreaW-2 managing employeeIndividual06/01/2021
Adams, AnthonyCorporate officerIndividual11/13/2012
Adams, BryanCorporate officerIndividual11/13/2012
Edala, ArpanaOperational/managerial controlIndividual08/23/2024
Kintner, AndreaOperational/managerial controlIndividual06/01/2021

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on November 25, 2025: "Provide safe and appropriate respiratory care for a resident when needed."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on June 5, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on June 5, 2024: "Allow residents to self-administer drugs if determined clinically appropriate."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on November 25, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  5. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Arkansas contacts for a concern about a nursing home

These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.

Common questions

What is The Lakes at Maumelle Health and Rehabilitation's Medicare star rating?
CMS rates The Lakes at Maumelle Health and Rehabilitation 3 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did The Lakes at Maumelle Health and Rehabilitation get at its last inspection?
1 health deficiency at the standard inspection on November 25, 2025. The Arkansas average is 2.7.
Has The Lakes at Maumelle Health and Rehabilitation been fined?
CMS lists no fines in the last three years.
Does The Lakes at Maumelle Health and Rehabilitation accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns The Lakes at Maumelle Health and Rehabilitation?
CMS lists 6 owners and managers, and links the home to Anthony & Bryan Adams. Legal business name: MMNC, INC..

Sources

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