The Green House Cottages of Northwest Arkansas
1303 Ne Legacy Parkway, Bentonville, AR 72712 · Benton County · (479) 271-2387
72 certified beds, about 68 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2023
CMS Care Compare ratings, data as of September 1, 2026 · CCN 045474 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on September 25, 2025, inspectors cited 1 health deficiency (the Arkansas average is 2.7, the national average 9.2).
None of its 6 health citations since May 2023 was rated as actual harm or immediate jeopardy.
CMS lists 1 fine totaling $705 in the last three years; the largest was $705, and the latest is dated October 17, 2023.
Nurses and nurse aides worked 5.22 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.85 of those hours.
45.8% of nursing staff left within the year CMS measured (Arkansas average 49.5%).
CMS links it to Southern Administrative Services, an affiliated group of 35 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 6 health citations on file.
September 25, 2025Standard inspection · 1 citation
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteNumber of residents sampled: 11Number of residents cited: facilityBased on observations, interviews, and facility policy review, the facility failed to food was stored properly and dishes were maintained in clean condition and in good repair in one of one facility kitchen. Specifically, the facility failed to ensure food stored in the cabinets, dry storage area and refrigerator were dated; and failed to ensure dishes and utensils were stored in a sanitary manner. This failed practice had the potential to affect 12 residents who resided in [NAME] house and received meals from the kitchen.
May 24, 2024Standard inspection · 5 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations and interview, the facility failed to ensure (1) food items stored in the freezer or refrigerator were sealed, and covered, (2) that expired food items were promptly removed/discarded by the expiration or use by dates, and foods were dated as when received to ensure first in and first out usage to prevent the potential for food borne illness, (3) that 1 of 5 ice machines and 2 of 5 ice scoop holders were maintained in clean and sanitary condition to prevent food and beverage contamination, (4) that staff washed their hands between dirty and clean tasks and before handling clean equipment to minimize the potential for contaminating food items for residents who received meals from 1 of 1 kitchen, (5) that hot food items were maintained at above 135 degrees Fahrenheit on the steam table while awaiting service to prevent potential food borne illness for residents who [...]
- E Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observation and interview, the facility failed to ensure pureed food items were blended to a smooth, lump-free consistency to minimize the risk of choking or other complications for residents who required pureed diets for 2 of 2 meals observed. This failed practice had the potential to affect 1 resident who received pureed diets.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on record review, observation, and interview, the facility failed to implement enhanced barrier precautions for 1 resident (Resident #16); and failed to ensure hand hygiene/glove changes were implemented during incontinence care for 1 (Resident #34) to prevent the spread of infections.
- E Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure an effective pest control program was maintained to keep the facility free of pests. This failed practice had the potential to affect residents according to the list provided by the Dietary Supervisor on 05/21/2024 at 12:16 AM.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the separately locked compartment was permanently affixed for storage of controlled drugs. This failed practice had the potential to affect 12 residents residing in [NAME] Cottage.
May 3, 2023Standard inspection · 0 citations
Fire safety inspections
3 fire safety citations on file: 3 on May 24, 2024.
Every fire safety citation3 citations
- F Implement emergency and standby power systems.
- F Have simulated fire drills held at unexpected times.
- F Ensure proper usage of power strips and extension cords.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| October 17, 2023 | Fine | $705 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Arkansas | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.22 | 4.02 | 3.86 |
| Registered nurses | 0.85 | 0.41 | 0.69 |
| All nursing staff on weekends | 4.74 | 3.45 | 3.42 |
| Nurse aides | 3.55 | ||
| Licensed practical nurses | 0.82 | ||
| Nursing staff turnover (share who left in a year) | 45.8% | 49.5% | 45.8% |
| Registered nurse turnover | 40.0% | 44.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.00 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.42 on weekdays and 4.74 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.33 in April to June 2025 to 5.22 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.22 | 0.85 | 5.42 | 4.74 | 1.5% | 0 of 90 | 68 |
| Oct to Dec 2025 | 5.30 | 0.93 | 5.46 | 4.89 | 1.6% | 0 of 92 | 66 |
| Jul to Sep 2025 | 5.28 | 0.84 | 5.47 | 4.81 | 1.7% | 0 of 92 | 65 |
| Apr to Jun 2025 | 5.33 | 0.60 | 5.52 | 4.83 | 0.7% | 0 of 91 | 67 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Arkansas, Jan to Mar 2026 | 4.05 | 0.40 | 4.28 | 3.47 | 2.0% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Arkansas | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 13.5 | 9.5 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.3 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 6.0 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 5.4 | 10.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.1 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 9.9 | 10.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 21.4 | 24.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 14.3 | 12.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.0 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.1 | 2.1 | 1.8 |
Owners and operators
Legal business name: THE GREEN HOUSE COTTAGES OF NORTHWEST ARKANSAS, LLC. CMS links this home to Southern Administrative Services, a group of 35 nursing homes averaging 3.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| 4p2t1 Ops Holding LP | 5% or greater direct ownership interest | Organization | 100% | 01/01/2023 |
| Jej Assets LP | 5% or greater indirect ownership interest | Organization | 01/14/2022 | |
| Ponthie, Sharlot | 5% or greater indirect ownership interest | Individual | 05/21/2021 | |
| Kinyon, Amanda | W-2 managing employee | Individual | 01/01/2023 | |
| Alexark1 LLC | Operational/managerial control | Organization | 01/14/2022 | |
| Ponthie, John | General partnership interest | Individual | 01/01/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on September 25, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on May 24, 2024: "Provide and implement an infection prevention and control program."
- Can we see a resident room, a shower room and the dining room on this visit?Inspectors cited 1 problem in this area, most recently on May 24, 2024: "Make sure there is a pest control program to prevent/deal with mice, insects, or other pests."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on May 24, 2024: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
Other nursing homes nearby
- Bradford House Nursing and Rehab, LLC Bentonville, 1.7 mi · 1 of 5 stars · 14 citations
- Ashley Rehabilitation and Health Care Center Rogers, 3 mi · 2 of 5 stars · 31 citations
- Promenade Health and Rehabilitation Rogers, 3.7 mi · 4 of 5 stars · 9 citations
- Innisfree Health and Rehab, LLC Rogers, 4 mi · 2 of 5 stars · 24 citations
- The Blossoms at Rogers Rehab & Nursing Center Rogers, 4.9 mi · 5 of 5 stars · 17 citations
- Hampton Place Healthcare, LLC Rogers, 5 mi · 4 of 5 stars · 5 citations
- Jamestown Nursing and Rehab, LLC Rogers, 5 mi · 1 of 5 stars · 29 citations
- Rogers Health and Rehabilitation Center Rogers, 5.8 mi · 3 of 5 stars · 24 citations
Arkansas contacts for a concern about a nursing home
These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.
- Resident advocate: Arkansas Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is The Green House Cottages of Northwest Arkansas's Medicare star rating?
- CMS rates The Green House Cottages of Northwest Arkansas 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did The Green House Cottages of Northwest Arkansas get at its last inspection?
- 1 health deficiency at the standard inspection on September 25, 2025. The Arkansas average is 2.7.
- Has The Green House Cottages of Northwest Arkansas been fined?
- Yes. CMS lists 1 fine totaling $705 in the last three years.
- Does The Green House Cottages of Northwest Arkansas accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns The Green House Cottages of Northwest Arkansas?
- CMS lists 6 owners and managers, and links the home to Southern Administrative Services. Legal business name: THE GREEN HOUSE COTTAGES OF NORTHWEST ARKANSAS, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.