Find a nursing home

Home / Arkansas / Bentonville

Bradford House Nursing and Rehab, LLC

1202 S E 30th Street, Bentonville, AR 72712 · Benton County · (479) 273-3430

97 certified beds, about 78 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2002

Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
3 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 045373 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 9, 2026, inspectors cited 3 health deficiencies (the Arkansas average is 2.7, the national average 9.2).

Of 14 health citations since February 2024, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 1 fine totaling $77,315 in the last three years; the largest was $77,315, and the latest is dated July 9, 2026.

Nurses and nurse aides worked 3.60 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.41 of those hours.

57.0% of nursing staff left within the year CMS measured (Arkansas average 49.5%).

CMS links it to Central Arkansas Nursing Centers, an affiliated group of 38 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
1K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
4D
7E
2F
Potential for minimal harm
0A
0B
0C
July 9, 2026Standard inspection, Complaint inspection · 4 citations
  1. K
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Immediate jeopardy to resident health or safety, pattern · found on a complaint visit · Corrected (the home has a date of correction) August 6, 2026
    Inspectors wroteNumber of residents sampled: Number of residents cited: Based on record review and interview, the facility failed to identify and assess two (Resident #72 and Resident #78) of three residents' change in condition resulting in their death. It was determined the facility's non-compliance with one or more requirements of participation had caused, or was likely to cause, serious injury, harm, impairment, or death to residents. The Immediate Jeopardy (IJ) situation was related to, Appendix PP, CFR 483.35 at a scope and severity of J. The IJ began on [DATE] at 5:30 PM after reviewing Resident #72's Progress Notes, Neuro Assessments, Minimum Data Sheet (MDS) Assessments, Comprehensive Care Plan with interventions, Medication Administration Record (MAR), and interviews; and Resident 78's Progress Notes, MDS assessments, Comprehensive Care Plan with interventions, MAR, and interviews. [...]
  2. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 6, 2026
    Inspectors wroteNumber of residents sampled: Number of residents cited: Based on observation, interview and facility document review, the facility failed to ensure the food preparation equipment and environment were maintained to prevent contamination and potential development of foodborne pathogens. Specifically, the facility failed to properly clean and store the ice scoop for one of two ice machines reviewed.
  3. E
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 6, 2026
    Inspectors wroteBased on observations, interviews, record review, and facility policy review, it was determined that the facility failed to maintain a medication error rate of less than 5% for two residents (Resident #3 and Resident #27) who received medications of 31 medication administration observations.
  4. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 6, 2026
    Inspectors wroteNumber of residents sampled: Number of residents cited: Based on observations, interviews, record review and facility policy reviews, it was determined the facility failed to ensure infection control practices were followed during the medication administration of eye drops for one (Resident # 9) of one resident reviewed who was on contact isolation precautions.
May 30, 2025Standard inspection, Complaint inspection · 4 citations
  1. F
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteBased on observations, interviews, and policy review, it was determined that the facility failed to ensure archived medical records were stored in a secure location to safeguard resident health information against loss or unauthorized use for 1 of 1 medical records storage system reviewed.
  2. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteBased on observation, record review, interview and facility policy review, the facility failed to ensure residents requiring two-person assistance for transfers were transferred by the appropriate number of staff to prevent falls and/or injury for 2 (Resident #36 and #178) of 4 sampled residents reviewed for falls. Specifically, Certified Nursing Assistants (CNAs) attempted to transfer residents with 1 person assistance, resulting in falls on 11/06/24 and 03/31/25.
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteBased on observation, interview, and facility policy review, the facility failed to ensure foods stored in the freezer, refrigerator and dry storage area were covered, expired food items were promptly removed/discarded on or before the expiration or use by date, and dietary staff washed their hands between dirty and clean tasks and before handling clean equipment for 3 of 3 meals observed.
  4. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to ensure the interdisciplinary team determined it was clinically appropriate for a resident to self-administer medications before allowed to do so for 1 (Resident #9) of 1 resident reviewed for self-administration of medications.
January 3, 2025Complaint inspection · 2 citations
  1. D
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    F605 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 2, 2025
    Inspectors wroteBased on interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to ensure a resident's antianxiety medication was not used to sedate or contain the resident's movements for staff convenience when exhibiting exit seeking/wandering behaviors for 1 (Resident #3) of 1 resident reviewed for chemical restraints.
  2. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 2, 2025
    Inspectors wroteBased on interviews, record review, facility document review, facility policy review, it was determined that the facility failed to accurately assess the use of a chair/bed alarm restraint on Resident #3's Quarterly Minimum Data Set (MDS) dated [DATE] for 1 (Resident #3) of 5 residents reviewed for accuracy of assessments.
February 23, 2024Standard inspection · 4 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure the resident's wheelchairs were in good condition for 1 (Resident #30) of 1 sampled resident; and the environment was safe for 1 (Resident #69) of 1 sampled resident to ensure a safe, homelike environment.
  2. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on observation and interview, the facility failed to ensure fiber-fortified therapeutic malnutrition feedings and liquid supplements had been discarded by the expiration date.
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on observation and interview, the facility failed to ensure food items were stored to prevent potential food borne illness as evidenced by individual milk cartons stored on top of raw meat.
  4. E
    Have a plan that describes the process for conducting QAPI and QAA activities.
    F865 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure the Quality Assurance and Performance Improvement program [QAPI] Committee developed and implemented appropriate plans of action to prevent repeated deficiencies for Food Procurement, Store/Prepare/Serve and Label/Store Drugs and Biologicals. This failed practice had the potential to affect 69 residents.

Fines and payment denials

DatePenaltyAmount or length
July 9, 2026Fine $77,315

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeArkansasUnited States
All nursing staff (RN, LPN and aides)3.604.023.86
Registered nurses0.410.410.69
All nursing staff on weekends3.183.453.42
Nurse aides2.34
Licensed practical nurses0.85
Nursing staff turnover (share who left in a year)57.0%49.5%45.8%
Registered nurse turnover63.6%44.8%42.9%
Administrators who left0

CMS expects 3.43 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.77 on weekdays and 3.18 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.30 in April to June 2025 to 3.60 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.600.413.773.18 0.0%0 of 9078
Oct to Dec 20253.700.403.893.24 1.4%0 of 9276
Jul to Sep 20253.980.494.263.28 0.9%0 of 9278
Apr to Jun 20254.300.664.663.41 1.4%0 of 9174
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Arkansas, Jan to Mar 20264.050.404.283.472.0%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Arkansas

JobMedianMiddle halfEmployed
Arkansas, all employers
CNAs (nursing assistants)$16.55$14.52 to $17.3417,260
LPNs and LVNs$27.22$23.82 to $29.4310,010
Registered nurses$37.95$32.04 to $43.4029,400
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeArkansasUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
17.09.513.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.70.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.41.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.33.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.51.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
17.810.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.44.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
5.010.915.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
12.424.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
11.412.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.92.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.22.11.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Bradford House Nursing and Rehab, LLC's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (54.3% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

54.3% this home

No different from the national rate

US median of homes 51.5% · Arkansas: 7 better, 25 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 41 eligible stays.

Potentially preventable readmissions

9.9% this home

No different from the national rate

US median of homes 10.7% · Arkansas: 0 better, 3 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 46 eligible stays.

Infections that led to a hospital stay

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 7.1% · Arkansas: 0 better, 7 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 23 eligible stays.

Self-care and mobility at discharge

67.6% this home

Median of homes: Arkansas64.4% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 37 residents counted.

Falls with major injury

0.0% this home

Median of homes: Arkansas0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 43 residents counted.

New or worsened pressure ulcers

2.3% this home

Median of homes: Arkansas2.7% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 43 residents counted.

Medication list given at discharge

96.4% this home

Median of homes: Arkansas98.8% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 28 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: BRADFORD HOUSE NURSING AND REHAB, LLC. CMS links this home to Central Arkansas Nursing Centers, a group of 38 nursing homes averaging 3.6 stars overall.

NameRoleTypeShareSince
Darnell, DevinOperational/managerial controlIndividual12/10/2024
Bradford House Estates LLCAdp of the SNFOrganization12/12/2024
Central Arkansas Nursing Centers IncAdp of the SNFOrganization01/01/2025
Nursing Consultants IncAdp of the SNFOrganization01/01/2025
Darnell, DevinAdp of the SNFIndividual10/10/2024
Le, ThanhAdp of the SNFIndividual12/10/2024
Morton, MichaelAdp of the SNFIndividual12/12/2024
Norsworthy, DavidAdp of the SNFIndividual08/01/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on July 9, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on July 9, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on July 9, 2026: "Ensure medication error rates are not 5 percent or greater."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on May 30, 2025: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.18 hours per resident per day, below the Arkansas average of 3.45.

Other nursing homes nearby

Arkansas contacts for a concern about a nursing home

These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.

Common questions

What is Bradford House Nursing and Rehab, LLC's Medicare star rating?
CMS rates Bradford House Nursing and Rehab, LLC 1 out of 5 stars overall, with 1 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Bradford House Nursing and Rehab, LLC get at its last inspection?
3 health deficiencies at the standard inspection on July 9, 2026. The Arkansas average is 2.7.
Has Bradford House Nursing and Rehab, LLC been fined?
Yes. CMS lists 1 fine totaling $77,315 in the last three years.
Does Bradford House Nursing and Rehab, LLC accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Bradford House Nursing and Rehab, LLC?
CMS lists 8 owners and managers, and links the home to Central Arkansas Nursing Centers. Legal business name: BRADFORD HOUSE NURSING AND REHAB, LLC.

Sources

Find a nursing home Read an inspection