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The Hurlbut

1177 East Henrietta Road, Rochester, NY 14623 · Monroe County · (585) 424-4770

160 certified beds, about 124 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1972

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
3 of 5
Staffing
1 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 335341 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 31, 2025, inspectors cited 5 health deficiencies (the New York average is 8.1, the national average 9.2).

None of its 13 health citations since May 2022 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.34 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 0.22 of those hours.

51.2% of nursing staff left within the year CMS measured (New York average 40.3%).

CMS links it to Hurlbut Care, an affiliated group of 13 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
6D
6E
0F
Potential for minimal harm
0A
1B
0C
July 31, 2025Standard inspection · 5 citations
  1. E
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 22, 2025
    Inspectors wroteBased on observations, interviews, and record review conducted during the Recertification Survey from 07/24/2025 to 07/31/2025, the facility did not ensure each resident with pressure ulcers (ulcers on the skin due to prolonged pressure) received necessary treatment and services consistent with professional standards of practice to promote healing and prevent infection for two (2) (Residents #43 and #95) of three (3) residents reviewed. Specifically, for Resident #43, staff did not follow physician's orders when completing a pressure ulcer treatment. For Resident #95, there was a lack of consistent weekly pressure ulcer assessments (including staging, measurements, or a description of the wound) and ongoing monitoring of a left medial ankle pressure ulcer. [...]
  2. E
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 22, 2025
    Inspectors wroteBased on interviews and record review conducted during a Recertification Survey from 07/24/2025 to 07/31/2025, the facility did not ensure pharmacist reported irregularities were reviewed by the attending physician and acted upon timely for two (2) (Residents #69 and #77) of five (5) residents reviewed. Specifically, the facility could not provide documentation supporting the consultant pharmacist's monthly recommendations were acted upon by the facility's Medical Director, attending physicians, or designees. For Resident #77 the facility could not provide evidence the Director of Nursing or an attending physician had reviewed the consultant pharmacist's recommendations for ten (10) of twelve (12) months reviewed, and for nine (9) of twelve (12) months reviewed for Resident #66.
  3. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 22, 2025
    Inspectors wroteBased on observations, interviews, and record review conducted during a Recertification Survey from 07/24/2025 to 07/31/2025, for one (1) (Resident #52) of two (2) residents reviewed, the facility did not ensure a resident's environment remained as free of accident hazards as possible. Specifically, there were multiple observations of a bottle of pills labeled as zinc (a supplement that helps the immune system and metabolic function) left at Resident #52's bedside and there were no medical orders in place for the medication or to self-administer (the practice of an individual taking their own prescribed or over-the-counter medications independently, without direct assistance or supervision) the medication. [...]
  4. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 22, 2025
    Inspectors wroteBased on observations, interviews, and record review conducted during the Recertification Survey from 07/24/2025 to 07/31/2025, the facility did not ensure food was stored, prepared, distributed, and served in accordance with professional standards for food service safety. Specifically, raw shell eggs were stored above ready to eat foods, there was bare-hand contact with ready to eat food, and there was a missing section of floor tile that was dirty.
  5. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 22, 2025
    Inspectors wroteBased on observations, interviews, and record review conducted during a Recertification Survey from 07/24/2025 to 07/31/2025, the facility did not establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for two (2) (Residents #43 and #95) of three (3) residents reviewed for pressure ulcers. Specifically, Resident #43 was on enhanced barrier precautions (techniques used to prevent transmission of infectious disease utilizing gloves and gowns with all high-contact care) and staff were observed providing wound care without the appropriate personal protective equipment (gown). [...]
February 16, 2024Standard inspection, Complaint inspection · 5 citations
  1. E
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) April 15, 2024
    Inspectors wroteBased on record review and interview conducted during the Standard Recertification Survey, it was determined that for three (Employees #1, #2, and #5) of six recently hired employees the facility did not implement written policies and procedures to prevent abuse, neglect, exploitation, and/or misappropriation of resident property related to screening of prospective employees. Specifically, a nurse aide registry abuse screening was not completed for recently hired employees prior to starting work.
  2. E
    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    F836 · Administration · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) April 15, 2024
    Inspectors wroteBased on observations, record review, and interview conducted during the Recertification Survey, it was determined that the facility did not ensure compliance with all applicable State codes. Specifically, the facility was not in compliance with Section 915 of the 2015 Edition of the International Fire Code as adopted by New York State, which requires the use of carbon monoxide detection in a building that has fuel-burning appliances.
  3. E
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    F868 · Administration · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) April 15, 2024
    Inspectors wroteBased on interviews and record review conducted during the Recertification Survey, the facility did not maintain a Quality Assessment and Assurance Committee consisting at a minimum of the Director of Nursing services, the Medical Director or his/her designee, at least three other members of the facility's staff, one of who much be an individual in a leadership role, and the Infection Preventionist. Specifically, the facility could not provide evidence that the Infection Preventionist attended the Quality Assurance Improvement Performance meetings on a regular basis. This is evidenced by the following: Review of the facility's Quality Assurance and Performance Improvement meetings last three Sign-In Sheets dated 8/8/23, 10/17/23 and 1/23/24 did not include the presence of the Infection Preventionist. [...]
  4. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 15, 2024
    Inspectors wroteBased on interviews and record review conducted during the Recertification Survey it was determined that for one (Residents #67) of five residents reviewed for immunizations, the facility was unable to provide documentation that the resident who was eligible had been offered, declined, and/or educated on the pneumococcal immunization or had received it prior to admission. This is evidenced by the following. The facility policy, Resident Influenza and Pneumococcal Vaccine, dated November 2023, included that each resident (upon admission) will be offered the pneumococcal vaccine and the influenza vaccine. Before offering the vaccines each resident/resident representative will receive education and information regarding the benefits and potential side effects of the immunizations. [...]
  5. B
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) April 15, 2024
    Inspectors wroteBased on observations, interviews, and record reviews conducted during a Recertification Survey it was determined that the facility did not consistently post the daily nurse staffing information to include the daily resident census, the total number and actual hours worked by the licensed and certified nurses and must post the data on a daily basis at the beginning of each shift and be readily accessible to residents and visitors. Specifically, the nursing staff information was not updated to reflect any staffing changes throughout the day per the regulations. This is evidenced by the following: In an observation on 2/12/24 at 12:59 PM, the printed daily nurse staffing posting dated 2/12/24 listed the resident census as 100. There was no documentation to reflect updated staffing changes if applicable. [...]
May 13, 2022Standard inspection · 3 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 8, 2022
    Inspectors wroteBased on observations and interviews, and conducted during the Recertification Survey completed on 5/13/22, it was determined that for one of one main kitchen, the facility did not store, distribute, and serve food in accordance with professional standards for food service safety. Specifically, a storage unit containing potentially hazardous foods was not maintained in good repair, a refrigeration unit had a damaged seal, a handwash sink was not accessible, and a ceiling fan and tiles were dirty. This is evidenced by the following: 1. During the initial brief tour of the main kitchen on 5/9/22 from 8:45 a.m. to approximately 9:15 a.m., observations and interviews included the following: a. A 'curtain cooler' (portable one door refrigeration unit) used for production beverages was inoperable with regard to refrigeration, and the door did not latch closed. [...]
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 8, 2022
    Inspectors wroteBased on observation, interviews and record review conducted during the Recertification Survey conducted 5/9/22 to 5/13/22, the facility did not establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable disease and infections. Specifically, three Certified Nursing Assistants (CNAs) did not apply the appropriate personal protective equipment (PPE) prior to entering and exiting resident's rooms that were on transmission-based precautions (TBP or quarantine) due to COVID-19 infections and/or exposures. This was evidenced by the following: [...]
  3. D
    Ensure staff are vaccinated for COVID-19
    F888 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 8, 2022
    Inspectors wroteBased on observation, interviews and record review conducted during a Recertification Survey completed 5/9/22 to 5/13/22 the facility did not ensure that all staff, except for those staff who have been granted exemptions to the vaccination requirements or staff for whom COVID-19 vaccination must be temporarily delayed, as recommended by the Centers for Disease Control and Prevention (CDC) have received, at a minimum, one dose of a single-dose vaccine or all doses of a multiple vaccine series prior to providing care/treatment/services for the facility and/or its residents. This resulted in a 94.1% COVID-19 staff vaccination rate. In addition, the facility had 13 residents who were currently positive for COVID-19 and had observations of noncompliant infection control practices by staff. This was evidenced by the following: [...]

Fire safety inspections

6 fire safety citations on file: 3 on July 31, 2025, 3 on May 13, 2022.

Every fire safety citation6 citations
  1. E
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · July 31, 2025 · Corrected (the home has a date of correction)
  2. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · July 31, 2025 · Corrected (the home has a date of correction)
  3. D
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · July 31, 2025 · Corrected (the home has a date of correction)
  4. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · May 13, 2022 · Corrected (the home has a date of correction)
  5. C
    Develop a communication plan.
    E 29 · May 13, 2022 · Corrected (the home has a date of correction)
  6. C
    Establish staff and initial training requirements.
    E 37 · May 13, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNew YorkUnited States
All nursing staff (RN, LPN and aides)3.343.633.86
Registered nurses0.220.710.69
All nursing staff on weekends2.673.183.42
Nurse aides1.79
Licensed practical nurses1.33
Nursing staff turnover (share who left in a year)51.2%40.3%45.8%
Registered nurse turnover75.0%39.8%42.9%
Administrators who left2

CMS expects 3.37 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.61 on weekdays and 2.67 on weekends, 26% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.66 in April to June 2025 to 3.34 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.340.223.612.67 0.0%0 of 90124
Oct to Dec 20253.660.203.913.02 0.0%0 of 92114
Jul to Sep 20253.950.294.293.10 0.0%0 of 92108
Apr to Jun 20253.660.253.962.92 0.0%0 of 91111
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
New York, Jan to Mar 20263.550.683.723.139.8%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNew YorkUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
13.614.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.60.50.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.81.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.83.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
3.41.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
11.912.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
9.86.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
7.113.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
14.920.623.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
4.69.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.61.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.81.41.8

Owners and operators

Legal business name: THE HURLBUT, LLC.. CMS links this home to Hurlbut Care, a group of 13 nursing homes averaging 3.8 stars overall.

NameRoleTypeShareSince
Curletta, MarkW-2 managing employeeIndividual07/16/2021
Curletta, MarkCorporate officerIndividual07/16/2021
Curletta, MarkOperational/managerial controlIndividual07/16/2021

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on July 31, 2025: "Provide and implement an infection prevention and control program."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on July 31, 2025: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on July 31, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  4. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 2 problems in this area, most recently on February 16, 2024: "Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.67 hours per resident per day, below the New York average of 3.18.
  6. How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.

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Common questions

What is The Hurlbut's Medicare star rating?
CMS rates The Hurlbut 2 out of 5 stars overall, with 3 for health inspections, 1 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did The Hurlbut get at its last inspection?
5 health deficiencies at the standard inspection on July 31, 2025. The New York average is 8.1.
Has The Hurlbut been fined?
CMS lists no fines in the last three years.
Does The Hurlbut accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns The Hurlbut?
CMS lists 3 owners and managers, and links the home to Hurlbut Care. Legal business name: THE HURLBUT, LLC..

Sources

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