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Unity Living Center

89 Genesee Street, Rochester, NY 14611 · Monroe County · (585) 368-3881

120 certified beds, about 117 residents a day · Non profit - Corporation · Medicare and Medicaid since 1978

Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
4 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 335620 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 25, 2024, inspectors cited 3 health deficiencies (the New York average is 8.1, the national average 9.2).

Of 11 health citations since February 2020, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 1 fine totaling $12,868 in the last three years; the largest was $12,868, and the latest is dated July 25, 2024.

Nurses and nurse aides worked 4.08 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 0.50 of those hours.

29.4% of nursing staff left within the year CMS measured (New York average 40.3%).

CMS links it to Rochester Regional Health, an affiliated group of 5 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
7D
2E
0F
Potential for minimal harm
0A
1B
0C
May 15, 2025Complaint inspection · 1 citation
  1. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) August 14, 2025
    Inspectors wroteBased on interviews and record reviews conducted during an Abbreviated Survey (NY00352620), the facility did not ensure resident records were complete, accurately documented, accessible, and systematically organized in accordance with professional standards of practice for three (3) (Residents #1, #2 and #4) of three (3) residents reviewed. Specifically, the facility could not provide documented evidence that wound treatments were administered as ordered, and documentation did not include who provided the treatments or when the treatments were completed.
July 25, 2024Standard inspection · 3 citations
  1. J
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) August 28, 2024
    Inspectors wroteBased on observations, interviews, and record reviews conducted during the Recertification Survey from 7/19/24-7/25/24, the facility did not ensure they established and maintained an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for six (Residents #6, #26, #66, #87, #92, and #100) of seven residents reviewed for infection control on the facility's ventilator unit. Specifically, the facility failed to ensure a blood glucose monitoring device (a device used to obtain a blood sample to check blood sugar levels) was cleaned and disinfected between each use for Residents #6, #26, and #87. Additionally, staff did not wear the posted and required personal protective equipment for Residents #6, #26, #66, #92, and #100. [...]
  2. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 28, 2024
    Inspectors wroteBased on interviews, observations, and record reviews conducted during a Recertification Survey from 7/19/24-7/25/24, for two (Residents #20 and #93) of three residents reviewed for medication administration, the facility did not ensure that each resident was free from significant medication errors. Specifically, several significant medications were not administered to both Resident #20 and Resident #93 due to not being available. This is evidenced by the following: The facility's policy Medication Administration dated August 2021, documented the facility shall properly administer and store all medications. Medications are administered following a valid order entered in the Electronic Medical Record which links to the Medication Administration Record. 1. [...]
  3. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 28, 2024
    Inspectors wroteBased on observations, interviews, and record review conducted during the Recertification Survey from 7/19/24-7/25/24, for one of four residential units (3300 unit), the facility did not provide for safe and secured medications in accordance with currently accepted professional standards. Specially, there were multiple loose unpackaged and unlabeled pills and expired medications observed in two medication carts on the 3300 Unit. The Medication Administration Policy, dated February 2020, included that the facility shall properly store all medications. All medications must remain in secure storage until administered to the patient. During an observation and interview on 7/22/24 at 12:22 PM on the 3300 resident care unit, the team one hall medication cart contained 25 loose unlabeled pills (different shapes and colors) in the medication drawers. [...]
September 9, 2022Standard inspection · 5 citations
  1. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 7, 2022
    Inspectors wroteBased on observations, interviews and record review conducted during a Recertification Survey, completed on 9/9/22, it was determined that for 3 of 29 residents reviewed for care planning, the facility did not develop and implement a comprehensive person- centered care plan that included measurable objectives to meet all the resident's medical, nursing, mental and psychological needs as identified in their comprehensive assessments. Specifically, Resident #18's Comprehensive Care Plan (CCP) did not include goals, interventions and desired outcomes related to dementia with behaviors, depression or that the resident had a seizure disorder. [...]
  2. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2022
    Inspectors wroteBased on observations, interviews and record reviews conducting during the Recertification Survey from 8/31/22 to 9/9/22, it was determined that for one (Resident #81) of five residents reviewed for nutrition, the facility did not ensure that the resident's daily fluid intake met their needs as ordered by the physician. Specifically, the physician ordered fluid restriction was not being consistently monitored or documented. This is evidenced by the following: The facility policy, Encouraging or Restricting Fluids, dated 10/28/19, instructed staff to verify if there was a physician's order for this and to review the resident's care plan and/or the daily assignment sheet to assess for any special needs. The General Guidelines included: To follow specific instructions concerning fluid intake or restrictions concerning fluid intake. Record fluid intake accurately. [...]
  3. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2022
    Inspectors wroteBased on observations, interviews and record review conducted during the Recertification Survey, completed 9/9/22 it was determined that for one (Resident #13) of three residents observed during medication pass, the facility did not ensure that it was free of medication error rate of 5 percent (%) or greater. There were 4 medication errors for 28 opportunities resulting in a 14.3 % medication error rate. The issue involved administering three medications at the wrong time and not administering one medication that the nurse signed out as administered. This is evidenced by the following: Resident #13 had diagnoses including type 2 diabetes, hypertension, and gastric ulcer. The Minimum Data Set Assessment, dated 5/16/22, documented that the resident had moderate impairment of cognitive function. Current physician orders included but not limited to, the following medications: a. [...]
  4. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2022
    Inspectors wroteBased on observation, interviews and record review conducted during the Recertification Survey from [DATE] to [DATE], it was determined that for one (Resident #94) of 29 residents reviewed the facility did not establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable disease and infections. Specifically, the facility did not ensure that visitors of a resident on transmission-based precautions, due to multiple communicable (contagious) infections, practiced appropriate infection control prevention. This was evidenced by the following: The current Centers for Disease Control (CDC) guidelines for Transmission-Based Guidelines includes under Contact Precautions: [...]
  5. B
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) November 7, 2022
    Inspectors wroteBased on interviews and record review conducted during the Recertification Survey completed on 9/9/22, it was determined that for two (Resident #38 and #58) of two residents reviewed for hospitalizations, the facility did not ensure a written notification, which specifies the duration of the bed-hold policy, was provided to the resident and/or the resident representative at the time of transfer to the hospital. Specifically, Resident #38 and Resident #58 were transferred to the hospital and the facility could not provide evidence that a written notice of information regarding the facility's bed-hold policy was provided to the residents' or the resident's representatives at the time of transfer or soon after per the regulation. This was evidenced by the following: [...]
February 26, 2020Standard inspection · 2 citations
  1. D
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 26, 2020
    Inspectors wroteBased on interviews and record reviews conducted during the Recertification Survey, it was determined that for one (Resident # 93) of one resident reviewed for grievances, the facility did not make prompt efforts to resolve a grievance. Specifically, the resident's Health Care Proxy voiced concerns about staff members that were not investigated in a timely manner. This is evidenced by the following: Resident #93 has diagnosis including anoxic brain injury, heart failure, and has a tracheotomy. The Minimum Data Set Assessment, dated 1/21/20, revealed that the resident's cognitive skills for daily decision making were severely impaired, the resident was non-verbal (absence of spoken words), and dependent on staff for all activities of daily living. [...]
  2. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 26, 2020
    Inspectors wroteBased on interviews and record reviews conducted during the Recertification Survey, it was determined that for 4 (Residents #11, #33, #72 and #115) of 14 residents reviewed for Baseline Care Plans, the facility did not have documented evidence that a Baseline Care Plan was developed within 48 hours of admission. This is evidenced by, but not limited, to the following: The facility policy and procedure, Baseline Care Plan Policy for Long Term Care, effective January 2018, revealed that upon admission, the facility will begin the process of developing a Baseline Care Plan which will be completed within 48 hours. 1. Resident #11 was admitted to the facility on [DATE] with diagnoses including Parkinson's disease, osteoarthritis, and neurogenic bladder. [...]

Fire safety inspections

3 fire safety citations on file: 2 on July 25, 2024, 1 on September 9, 2022.

Every fire safety citation3 citations
  1. D
    Provide properly protected cooking facilities.
    K 324 · July 25, 2024 · Corrected (the home has a date of correction)
  2. D
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · July 25, 2024 · Corrected (the home has a date of correction)
  3. E
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · September 9, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
July 25, 2024Fine $12,868

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNew YorkUnited States
All nursing staff (RN, LPN and aides)4.083.633.86
Registered nurses0.500.710.69
All nursing staff on weekends3.673.183.42
Nurse aides2.18
Licensed practical nurses1.41
Nursing staff turnover (share who left in a year)29.4%40.3%45.8%
Registered nurse turnover18.8%39.8%42.9%
Administrators who left0

CMS expects 4.04 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.25 on weekdays and 3.67 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.43 in April to June 2025 to 4.08 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.080.504.253.67 0.0%0 of 90117
Oct to Dec 20254.370.704.573.86 0.0%0 of 92116
Jul to Sep 20254.570.624.843.88 0.0%0 of 92113
Apr to Jun 20254.430.634.703.77 0.0%0 of 91117
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
New York, Jan to Mar 20263.550.683.723.139.8%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for New York

JobMedianMiddle halfEmployed
New York, all employers
CNAs (nursing assistants)$23.36$21.04 to $24.9987,990
LPNs and LVNs$32.30$29.52 to $37.0039,400
Registered nurses$52.62$45.60 to $62.34205,810
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Unity Living Center. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNew YorkUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
7.714.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.10.50.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.71.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.83.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
7.812.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
8.66.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
17.013.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
14.320.623.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
2.89.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.01.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.01.41.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Unity Living Center's Medicare short-stay residents. How to read these, and what Medicare pays for.

Went home or back to the community

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 51.5% · New York: 101 better, 157 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 17 eligible stays.

Potentially preventable readmissions

9.6% this home

No different from the national rate

US median of homes 10.7% · New York: 12 better, 5 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 32 eligible stays.

Infections that led to a hospital stay

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 7.1% · New York: 7 better, 21 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 10 eligible stays.

Self-care and mobility at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: New York60.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 16 residents counted.

Falls with major injury

0.0% this home

Median of homes: New York0.6% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 28 residents counted.

New or worsened pressure ulcers

2.4% this home

Median of homes: New York2.0% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 28 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: New York98.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 8 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: THE UNITY HOSPITAL OF ROCHESTER. CMS links this home to Rochester Regional Health, a group of 5 nursing homes averaging 4.2 stars overall.

NameRoleTypeShareSince
Holder, NicholeW-2 managing employeeIndividual01/01/2021
Hoyt, ShawnW-2 managing employeeIndividual04/14/2021
Adonis, RachelCorporate directorIndividual07/01/2014
Alag, KaranCorporate directorIndividual10/25/2019
Becker, LindaCorporate directorIndividual07/01/2014
Cooney-Miner, DianneCorporate directorIndividual10/28/2019
Destephano, RalphCorporate directorIndividual07/01/2014
Ferris, NancyCorporate directorIndividual07/01/2014
Gallina, KarenCorporate directorIndividual07/01/2014
Glastonbury, HowardCorporate directorIndividual03/01/2020
Houseknecht, ThomasCorporate directorIndividual12/07/2016
Lynch, AnnaCorporate directorIndividual07/01/2014
Mapstone, JeffreyCorporate directorIndividual07/01/2014
Meyers, DanielCorporate directorIndividual07/01/2014
Mulconry, MarcyCorporate directorIndividual10/25/2019
Nuccitelli, MichaelCorporate directorIndividual07/01/2014
Olivieri, LeonardCorporate directorIndividual07/01/2014
Patton, ElizabethCorporate directorIndividual07/01/2014
Riedman, DavidCorporate directorIndividual12/07/2016
Riedy, DawnCorporate directorIndividual10/28/2019
Riley, ThomasCorporate directorIndividual07/01/2014
Rivera, EfrainCorporate directorIndividual12/07/2016
Sanda, RobertCorporate directorIndividual07/01/2014
Sawyko, LeonCorporate directorIndividual07/01/2014
Smith, JustinCorporate directorIndividual07/01/2014
Tedesco, JuliaCorporate directorIndividual10/28/2019
Crilly, ThomasCorporate officerIndividual01/01/2010

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on May 15, 2025: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on July 25, 2024: "Ensure that residents are free from significant medication errors."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on July 25, 2024: "Provide and implement an infection prevention and control program."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on September 9, 2022: "Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave."

Other nursing homes nearby

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Licensed assisted living homes in the same town or within 5 miles, each with its New York inspection record.

Assisted living in New York

New York contacts for a concern about a nursing home

These are the official offices in New York. NursingHomeClear cannot take or act on complaints.

Common questions

What is Unity Living Center's Medicare star rating?
CMS rates Unity Living Center 3 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Unity Living Center get at its last inspection?
3 health deficiencies at the standard inspection on July 25, 2024. The New York average is 8.1.
Has Unity Living Center been fined?
Yes. CMS lists 1 fine totaling $12,868 in the last three years.
Does Unity Living Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Unity Living Center?
CMS lists 27 owners and managers, and links the home to Rochester Regional Health. Legal business name: THE UNITY HOSPITAL OF ROCHESTER.

Sources

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