Home / Michigan / Mt. Pleasant
The Laurels of Mt. Pleasant
400 South Crapo Street, Mt. Pleasant, MI 48858 · Isabella County · (989) 773-5918
100 certified beds, about 87 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1979
CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
5 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 235385 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 26, 2025, inspectors cited 3 health deficiencies (the Michigan average is 9.9, the national average 9.2).
None of its 10 health citations since July 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.70 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 0.86 of those hours.
21.9% of nursing staff left within the year CMS measured (Michigan average 44.1%).
CMS links it to Ciena Healthcare/Laurel Health Care, an affiliated group of 81 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
007/23
307/24
306/25
205/26
207/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 10 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
7D
3E
0F
Potential for minimal harm
0A
0B
0C
July 22, 2026Complaint inspection · 2 citations
- D Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteThis citation pertains to intake 3008033. Based on observation, interview, and record review, the facility failed to follow up with grievances for one resident (R93) out of three residents reviewed.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteThis citation pertains to intake 3008033. Based on interview and record review, the facility failed to maintain a clear and concise Electronic Medical Record (EMR) for one resident (R93) of 82 residents reviewed for accuracy of medical records.
May 5, 2026Complaint inspection · 2 citations
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteThis citation pertains to intake #2680498. Based on interview and record review, the facility failed to manage catheters according to physician's orders for two residents (R102 and R103) of 3 residents reviewed for catheter care.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to maintain an accurate Electronic Medical Record (EMR) for 2 residents (R100 and R102) of 7 residents reviewed for accuracy of medical records.
June 26, 2025Standard inspection · 3 citations
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide care to dependent residents for three residents (R49, R30, and R81) of four residents reviewed for Activities of Daily Living.
- D Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on interview and record review, the facility failed to inform the resident of the risks and benefits of a new psychotropic medication prior to initiation for 1 resident (R51) of 5 residents reviewed for unnecessary medications.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview and record review, the facility failed to access, monitor and identify significant weight loss for 1 resident (R79) out of 18 residents reviewed for weight loss. Review of policy Weight Management last revised 9/22/23 revealed, Policy: Residents will be monitored for significant weight changes on a regular basis. Residents are expected to maintain acceptable parameters of nutritional status, such as unusual body weight and protein levels; . Further review of the Weight Management policy revealed, The Dietary Manager/RD and DON are responsible for coordination of an interdisciplinary approach to managing the processes for prediction, prevention, treatment, monitoring and calculation of unintended weight loss/gain. Review of Practice Guidelines reflects, .5. [...]
July 24, 2024Standard inspection · 3 citations
- E Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure call lights were left within reach for 3 residents (Resident #5, #8, and #68) of 3 residents reviewed for availability of call lights, resulting in the potential for unmet care needs and the potential for residents to not meet their highest practicable physical, mental, and psychosocial well being.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to: 1) ensure proper use of Enhanced Barrier Precautions (EBP), 2) ensure proper use of Personal Protective Equipment (PPE), and 3) ensure proper sanitizing of shared medical equipment for 2 residents (Resident #12 and #5) of 3 residents reviewed for Transmission Based Precautions (TBP), resulting in the increased potential for cross-contamination, bacterial harborage and spread of infection to the entire 400 hallway.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on interview and record review, the facility failed to ensure a Mental Illness/Intellectual Disability/Related Condition Exemption Criteria Certification Level II Screening (DCH-3878) was completed for 1 resident (Resident #43) of 1 resident reviewed for PASARR assessments, resulting in the potential for unmet mental health needs.
July 28, 2023Standard inspection · 0 citations
Fire safety inspections
10 fire safety citations on file: 3 on June 26, 2025, 5 on July 24, 2024, 2 on July 28, 2023.
Every fire safety citation10 citations
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Install an approved automatic sprinkler system.
- E Ensure proper usage of power strips and extension cords.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- E Have corridors or aisles that are unobstructed and are at least 8 feet in width.
- E Have exits that are accessible at all times.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Install corridor and hallway doors that block smoke.
- F Inspect, test, and maintain automatic sprinkler systems.
- E Install an approved automatic sprinkler system.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Michigan | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.70 | 3.99 | 3.86 |
| Registered nurses | 0.86 | 0.78 | 0.69 |
| All nursing staff on weekends | 3.26 | 3.50 | 3.42 |
| Nurse aides | 2.24 | ||
| Licensed practical nurses | 0.60 | ||
| Nursing staff turnover (share who left in a year) | 21.9% | 44.1% | 45.8% |
| Registered nurse turnover | 22.2% | 39.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.35 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.88 on weekdays and 3.26 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.51 in April to June 2025 to 3.70 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.70 | 0.86 | 3.88 | 3.26 | 0.1% | 0 of 90 | 87 |
| Oct to Dec 2025 | 3.56 | 0.80 | 3.73 | 3.12 | 0.3% | 0 of 92 | 88 |
| Jul to Sep 2025 | 3.51 | 0.81 | 3.66 | 3.14 | 0.1% | 0 of 92 | 85 |
| Apr to Jun 2025 | 3.51 | 0.85 | 3.65 | 3.16 | 0.1% | 0 of 91 | 87 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Michigan, Jan to Mar 2026 | 3.95 | 0.70 | 4.14 | 3.45 | 3.3% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Michigan | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 9.0 | 10.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.4 | 3.0 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.8 | 1.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 13.0 | 12.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.5 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 13.6 | 14.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 25.3 | 24.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 18.3 | 11.7 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.4 | 1.6 | 1.8 |
Owners and operators
Legal business name: LAUREL HEALTH CARE COMPANY OF MT PLEASANT. CMS links this home to Ciena Healthcare/Laurel Health Care, a group of 81 nursing homes averaging 2.8 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Qazi, Mohammad | Corporate director | Individual | 02/01/2016 | |
| Khan, Anis | Corporate officer | Individual | 02/01/2016 | |
| Qazi, Mohammad | Corporate officer | Individual | 02/01/2016 | |
| Stobb, David | Corporate officer | Individual | 02/01/2016 | |
| Ciena Healthcare Management Inc | Operational/managerial control | Organization | 01/01/2021 | |
| Boyte-Blemaster, Kimberly | Operational/managerial control | Individual | 12/30/2019 | |
| Di Rezze, Justin | Operational/managerial control | Individual | 01/01/2025 | |
| Khan, Anis | Operational/managerial control | Individual | 02/01/2016 | |
| Qazi, Mohammad | Operational/managerial control | Individual | 02/01/2016 | |
| Khan, Anis | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 03/11/2026 | |
| Ciena Healthcare Management Inc | Adp of the SNF | Organization | 03/31/2025 | |
| Mohammad a Qazi Living Trust Dated 09/26/97 | Adp of the SNF | Organization | 01/01/2021 | |
| Boyte-Blemaster, Kimberly | Adp of the SNF | Individual | 03/31/2025 | |
| Deutsch, Neal | Adp of the SNF | Individual | 01/23/2025 | |
| Di Rezze, Justin | Adp of the SNF | Individual | 01/01/2025 | |
| Gardina, Anna | Adp of the SNF | Individual | 01/23/2025 | |
| Khan, Anis | Adp of the SNF | Individual | 02/01/2016 | |
| Qazi, Mohammad | Adp of the SNF | Individual | 02/01/2016 | |
| Stobb, David | Adp of the SNF | Individual | 01/01/2021 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on July 22, 2026: "Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on July 22, 2026: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on May 5, 2026: "Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on July 24, 2024: "Provide and implement an infection prevention and control program."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.26 hours per resident per day, below the Michigan average of 3.50.
Other nursing homes nearby
- Isabella County Medical Care Facility Mt. Pleasant, 0.2 mi · 5 of 5 stars · 4 citations
- Medilodge of Mt. Pleasant Mt. Pleasant, 1.5 mi · 3 of 5 stars · 21 citations
- Riverside Healthcare Center St. Louis, 14.8 mi · 2 of 5 stars · 34 citations
- Medilodge of Clare Clare, 15 mi · 5 of 5 stars · 8 citations
- Michigan Masonic Home Alma, 15.3 mi · 5 of 5 stars · 13 citations
- Schnepp Senior Care and Rehabilitation Center St. Louis, 15.5 mi · 5 of 5 stars · 21 citations
- North Woods Nursing Center Farwell, 19.2 mi · 3 of 5 stars · 16 citations
- Medilodge of Midland Midand, 23.8 mi · 5 of 5 stars · 12 citations
Michigan contacts for a concern about a nursing home
These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Michigan Department of Licensing and Regulatory Affairs, Bureau of Survey and Certification, Long Term Care Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Michigan Long Term Care Ombudsman Program, 1-866-485-9393. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: LARA State Licensing Search, where Michigan publishes its own records on licensed homes.
Common questions
- What is The Laurels of Mt. Pleasant's Medicare star rating?
- CMS rates The Laurels of Mt. Pleasant 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did The Laurels of Mt. Pleasant get at its last inspection?
- 3 health deficiencies at the standard inspection on June 26, 2025. The Michigan average is 9.9.
- Has The Laurels of Mt. Pleasant been fined?
- CMS lists no fines in the last three years.
- Does The Laurels of Mt. Pleasant accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns The Laurels of Mt. Pleasant?
- CMS lists 19 owners and managers, and links the home to Ciena Healthcare/Laurel Health Care. Legal business name: LAUREL HEALTH CARE COMPANY OF MT PLEASANT.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.