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The Springs of Greers Ferry

1040 Wedding Ford Road, Heber Springs, AR 72543 · Cleburne County · (501) 362-8137

140 certified beds, about 84 residents a day · For profit - Corporation · Medicare and Medicaid since 1990

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 045158 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on January 8, 2026, inspectors cited 0 health deficiencies (the Arkansas average is 2.7, the national average 9.2).

None of its 14 health citations since July 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.01 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.33 of those hours.

44.3% of nursing staff left within the year CMS measured (Arkansas average 49.5%).

CMS links it to The Springs Arkansas, an affiliated group of 26 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
3D
9E
2F
Potential for minimal harm
0A
0B
0C
January 8, 2026Standard inspection · 0 citations
August 15, 2024Standard inspection · 6 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) September 14, 2024
    Inspectors wroteBased on observation, interview, and facility policy review, the facility failed to ensure kitchen ceiling tiles were cleaned to provide a sanitary environment for food preparation; and the ice machine on the 400 Hall was maintained in a clean and sanitary condition to prevent food and beverage contamination in 1 of 1 kitchen; expired food items were promptly removed/discarded on or before the expiration or use by date to prevent the growth of bacteria; leftover food items were used in a manner to maintain food quality; and dietary staff washed their hands before handling clean equipment or food items to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen. These failed practices had the potential to affect 82 residents who received meals from the kitchen (total census:82), as documented on a list provided by the Dietary Manager on 8/12/2024.
  2. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 14, 2024
    Inspectors wroteBased on observation, record review, and interview the facility failed to ensure dignity was maintained during lunch service in the dining room as evidenced by staff members not sitting with residents to help them with lunch for two sampled residents, (Resident #45 and Resident #70).
  3. E
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 14, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure meals were prepared and served according to the planned written menu to meet the nutritional needs of the residents for 1 of 1 meal observed. This failed practice had the potential to affect 8 residents who received regular diets from 1 of 1 kitchen according to a list provided by the Dietary Manager on 8/12/24.
  4. E
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 14, 2024
    Inspectors wroteBased on observation, and interview, the facility failed to ensure pureed food items were blended to a smooth, lump free consistency to minimize the risk of choking or other complications for those residents who required pureed diets for 2 of 2 meals observed. The failed practice had the potential to affect 8 residents who received pureed diets.
  5. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 14, 2024
    Inspectors wroteBased on record review, observations, and interviews, the facility failed to ensure infection control measures, including hand hygiene were implemented during tracheostomy care for 1 (Resident #9) of 1 sampled resident to prevent potential infection and or the spread of infections.
  6. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 14, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure the menu card was followed to accommodate one (Resident #61) sampled resident.
July 6, 2023Standard inspection · 8 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 21, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure foods stored in the freezer and refrigerator were covered, sealed and dated to minimize the potential for food borne illness for residents who received meals from 1 of 1 kitchen; and expired food items were promptly removed from stock to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen; dietary staff washed their hands and changed gloves before handling food items to prevent the potential for cross contamination for residents who received meals from 1 of 1 kitchen. These failed practices had the potential to affect 67 residents who received meals from the Kitchen (Total Census: 67), according to the list provided by the Dietary Supervisor on 07/04/23 a PM.
  2. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 21, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure facial hair was removed regularly to maintain good grooming for 1 (Resident #63) of 20 (Residents #1, #6, #7, #10, #11, #25, #30, #31, #33, #39, #40, #47, #49, #55, #59, #60, #63, #64, #66 and #67) sampled residents who were dependent on staff for shaving and failed to ensure fingernails were regularly trimmed when needed to maintain good grooming for 2 (Residents #11 and #63) of 30 (Residents #1, #6, #7, #10, #11, #12, #18, #22, #25, #26, #30, #31, #32, #33, #36, #38, #39, #40, #47, #49, #55, #58, #59, #60, #61, #63, #64, #66, #67 and #321) sampled residents who were dependent on staff for nail care.
  3. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 21, 2023
    Inspectors wroteBased on observation and interview, the facility failed to ensure 2 of 2 clothes dryers remained free of lint build-up to decrease the potential for fire and loss of laundry services for 1 of 1 laundry room. This failed practice had the potential to affect all 67 residents due to the potential for the interruption of laundry services and the potential for fire due to the proximity of the laundry room according to the Resident Census and Conditions of Residents form dated 07/03/23.
  4. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 21, 2023
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure sufficient qualified nursing staff were available at all times to provide nursing and related services to meet the residents' needs safely. This failed practice had the potential to affect 67 residents who resided in the facility according to the Census and Conditions of Residents provided by the Administrator on 07/03/23.
  5. E
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 21, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure meals were prepared and served according to the planned written menu to meet the nutritional needs of the residents for 1 of 1 meal observed. This failed practice had the potential to affect 4 residents who received pureed diets and 12 residents who received mechanical soft diets (total census: 67) according to a list provided by the Dietary Supervisor on 07/03/23.
  6. E
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 21, 2023
    Inspectors wroteBased on record review and interview, the facility failed to develop and implement procedures to ensure the resident's medical record included documentation the resident either received the pneumococcal and influenza vaccine(s) or did not receive the vaccine(s) due to medical contraindications, previous vaccination, or refusal for 2 (Residents #64 and #67) of 5 (Residents #1, #36, #64, #66 and #67) sampled residents.
  7. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 21, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure an indwelling urinary catheter drainage bag was concealed in a privacy bag when visible from open door to room and when in common areas to promote dignity and maintain privacy for 1 (Resident # 63) of 5 (Residents #11, #25, #36, #55, and #63) sampled residents who had an indwelling urinary catheter. This failed practice had the potential to affect 6 residents who had indwelling urinary catheters as documented on list provided by the Director of Nursing (DON) on 07/04/23 at 2:40 PM.
  8. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 21, 2023
    Inspectors wroteBased on record review and interview, the facility failed to develop and implement a Chronic Viral Hepatitis C plan of care for 1 (Resident #47) of 2 (Residents #18 and #47) sampled residents who had a diagnosis of Chronic Viral Hepatitis C as documented on a list provided by the Administrator on 07/05/23 at 3:40 PM.

Fire safety inspections

7 fire safety citations on file: 4 on January 8, 2026, 1 on August 15, 2024, 2 on July 6, 2023.

Every fire safety citation7 citations
  1. F
    Use approved construction type or materials.
    K 161 · January 8, 2026 · Corrected (the home has a date of correction)
  2. F
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · January 8, 2026 · Corrected (the home has a date of correction)
  3. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · January 8, 2026 · Corrected (the home has a date of correction)
  4. F
    Ensure proper usage of power strips and extension cords.
    K 920 · January 8, 2026 · Corrected (the home has a date of correction)
  5. F
    Provide properly protected cooking facilities.
    K 324 · August 15, 2024 · Corrected (the home has a date of correction)
  6. F
    Have simulated fire drills held at unexpected times.
    K 712 · July 6, 2023 · Corrected (the home has a date of correction)
  7. E
    Have exits that are accessible at all times.
    K 271 · July 6, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeArkansasUnited States
All nursing staff (RN, LPN and aides)4.014.023.86
Registered nurses0.330.410.69
All nursing staff on weekends3.653.453.42
Nurse aides2.81
Licensed practical nurses0.87
Nursing staff turnover (share who left in a year)44.3%49.5%45.8%
Registered nurse turnover53.8%44.8%42.9%
Administrators who left0

CMS expects 3.39 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.15 on weekdays and 3.65 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.95 in April to June 2025 to 4.01 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.010.334.153.65 0.0%0 of 9084
Oct to Dec 20253.990.324.173.54 0.0%0 of 9283
Jul to Sep 20254.350.374.563.83 0.0%0 of 9279
Apr to Jun 20253.950.344.113.56 0.0%0 of 9183
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Arkansas, Jan to Mar 20264.050.404.283.472.0%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Arkansas

JobMedianMiddle halfEmployed
Arkansas, all employers
CNAs (nursing assistants)$16.55$14.52 to $17.3417,260
LPNs and LVNs$27.22$23.82 to $29.4310,010
Registered nurses$37.95$32.04 to $43.4029,400
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeArkansasUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
9.19.513.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.30.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.43.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
6.610.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
6.54.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
23.010.915.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
32.424.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
5.912.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.32.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.42.11.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for The Springs of Greers Ferry's Medicare short-stay residents. On returning residents home or to the community, CMS rates it worse than the national rate (37.2% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

37.2% this home

Worse than the national rate

US median of homes 51.5% · Arkansas: 7 better, 25 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 56 eligible stays.

Potentially preventable readmissions

11.6% this home

No different from the national rate

US median of homes 10.7% · Arkansas: 0 better, 3 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 90 eligible stays.

Infections that led to a hospital stay

6.0% this home

No different from the national rate

US median of homes 7.1% · Arkansas: 0 better, 7 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 52 eligible stays.

Self-care and mobility at discharge

56.5% this home

Median of homes: Arkansas64.4% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 23 residents counted.

Falls with major injury

0.0% this home

Median of homes: Arkansas0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 51 residents counted.

New or worsened pressure ulcers

8.1% this home

Median of homes: Arkansas2.7% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 51 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Arkansas98.8% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 13 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: SEVEN SPRINGS HEALTHCARE LLC. CMS links this home to The Springs Arkansas, a group of 26 nursing homes averaging 3.3 stars overall.

NameRoleTypeShareSince
Black River Healthcare LLCOperational/managerial controlOrganization03/31/2022
King, DiannaOperational/managerial controlIndividual06/13/2023
Pugh, MaryOperational/managerial controlIndividual03/31/2022
Black River Healthcare LLCAdp of the SNFOrganization05/20/2025
Seven Springs Realty Holdings LLCAdp of the SNFOrganization03/31/2022
King, DiannaAdp of the SNFIndividual06/13/2023
Pugh, MaryAdp of the SNFIndividual03/31/2022

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 5 problems in this area, most recently on August 15, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on August 15, 2024: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on August 15, 2024: "Provide and implement an infection prevention and control program."
  4. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on July 6, 2023: "Provide care and assistance to perform activities of daily living for any resident who is unable."

Other nursing homes nearby

Arkansas contacts for a concern about a nursing home

These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.

Common questions

What is The Springs of Greers Ferry's Medicare star rating?
CMS rates The Springs of Greers Ferry 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did The Springs of Greers Ferry get at its last inspection?
0 health deficiencies at the standard inspection on January 8, 2026. The Arkansas average is 2.7.
Has The Springs of Greers Ferry been fined?
CMS lists no fines in the last three years.
Does The Springs of Greers Ferry accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns The Springs of Greers Ferry?
CMS lists 7 owners and managers, and links the home to The Springs Arkansas. Legal business name: SEVEN SPRINGS HEALTHCARE LLC.

Sources

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