Trueman Pointe Care Center
4660 Trueman Blvd, Hilliard, OH 43026 · Franklin County · (614) 771-4400
72 certified beds, about 64 residents a day · For profit - Corporation · Medicare and Medicaid since 2009
CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
3 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 366374 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 20, 2026, inspectors cited 4 health deficiencies (the Ohio average is 10.5, the national average 9.2).
None of its 11 health citations since September 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.52 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.89 of those hours.
59.5% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to Foundations Health Solutions, an affiliated group of 64 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
409/22
108/24
209/24
405/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
11D
0E
0F
Potential for minimal harm
0A
0B
0C
May 20, 2026Standard inspection · 4 citations
- D Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on observation, medical record review, staff interview, and review of a facility policy, the facility failed to ensure residents were assessed for the use of a physical restraint. This affected two (#23 and #41) of two residents reviewed for physical restraints. The facility census was 63.
- D Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Inspectors wroteBased on observation, medical record review, and staff interview, the facility failed to attempted non-pharmacological interventions for resident behaviors prior to administering as-needed psychotropic medications. This affected one (Resident #10) of five residents reviewed for antipsychotic medication administration. The facility census was 63.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, staff interview, and medical record review, the facility failed to ensure medications were properly stored. This affected one (#61) of one residents reviewed for medication storage. The facility census was 63.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on medical record review, staff interview, and policy review, the facility failed to ensure resident medical records were complete and accurate. This affected three (#2, #9, and #65) residents of 24 residents reviewed for documentation accuracy. The facility census was 63.
September 18, 2024Standard inspection · 2 citations
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review and staff interview, the facility failed to ensure Resident #56 received adequate assistance to prevent a fall from bed while care was being provided. This affected one (Resident #56) of three residents reviewed for falls. The facility census was 63.
- D Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Inspectors wroteBased on review of thee facility policy, observations, resident and staff interview, and record review, the facility failed to ensure residents did not receive foods against their dietary preferences and allergies. This affected one (Resident #34) of one resident reviewed for food preferences. The Facility census was 63.
August 2, 2024Complaint inspection · 1 citation
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on interviews and medical record review, the facility failed to implement orders for a pressure ulcer treatment affecting one resident (#10) of three residents reviewed. The facility census was 68. THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY.
September 7, 2022Standard inspection · 4 citations
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on resident and staff interviews, review of Facility Reported Incidents (FRI), record review and facility policy review, the facility failed to timely report an allegation of abuse for one resident (Resident #207). This affected one (Resident #207) of one residents reviewed for abuse. The facility census was 54. Findings Include: Review of the medical record for Resident #207 revealed an admission date on 08/06/22 and a discharge date on 08/30/22. Medical diagnoses included stable burst fracture of third lumbar vertebra, morbid obesity, depression, unsteadiness on feet, muscle weakness, unspecified abnormalities of gait and mobility, and need for assistance with personal care. [...]
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on record review, staff interview, and resident interview, the facility failed to administer one resident (Resident #23) Lantus insulin as ordered upon admission. This affected one (Resident #23) of six residents reviewed for medication administration. The facility census was 54. Findings Include: Review of the medical record for Resident #23 revealed an admission date on 06/17/22. Medical diagnoses included displaced bicondylar fracture of right tibia (lower leg), Type II Diabetes Mellitus without complications, major depressive disorder-recurrent, stage three chronic kidney disease, and congestive heart failure (CHF). Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #23 had intact cognition and scored 15 out of 15 on the Brief Interview for Mental Status (BIMS) assessment. [...]
- D Provide timely, quality laboratory services/tests to meet the needs of residents.
Inspectors wroteBased on medical record reviews and staff interviews, the facility failed to provide timely physician ordered laboratory services for two of six residents (Resident #29 and Resident #37) reviewed for medications. The facility census is 54.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, medical record reviews, facilities isolation guidelines and infection control policies and staff interviews, the facility failed to ensure one of two residents (Resident #29) identified with an infection, was placed into contact isolation as required. The facility census was 54.
Fire safety inspections
11 fire safety citations on file: 2 on May 20, 2026, 3 on September 18, 2024, 6 on September 7, 2022.
Every fire safety citation11 citations
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Have simulated fire drills held at unexpected times.
- F Inspect, test, and maintain automatic sprinkler systems.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Have proper medical gas storage and administration areas.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Install corridor and hallway doors that block smoke.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- E Provide properly protected cooking facilities.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.52 | 3.69 | 3.86 |
| Registered nurses | 0.89 | 0.64 | 0.69 |
| All nursing staff on weekends | 3.13 | 3.28 | 3.42 |
| Nurse aides | 2.15 | ||
| Licensed practical nurses | 0.48 | ||
| Nursing staff turnover (share who left in a year) | 59.5% | 48.7% | 45.8% |
| Registered nurse turnover | 40.0% | 43.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.30 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.68 on weekdays and 3.13 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.75 in April to June 2025 to 3.52 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.52 | 0.89 | 3.68 | 3.13 | 0.0% | 0 of 90 | 64 |
| Oct to Dec 2025 | 3.78 | 1.02 | 3.98 | 3.29 | 0.0% | 0 of 92 | 65 |
| Jul to Sep 2025 | 3.62 | 0.90 | 3.81 | 3.15 | 0.0% | 0 of 92 | 66 |
| Apr to Jun 2025 | 3.75 | 0.80 | 3.95 | 3.24 | 0.0% | 0 of 91 | 67 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 2.3 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.8 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.5 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.8 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 7.1 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 1.4 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 20.2 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 13.7 | 12.9 | 12.0 |
Owners and operators
Legal business name: FHS HILLIARD, INC.. CMS links this home to Foundations Health Solutions, a group of 64 nursing homes averaging 4.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Colleran, Brian | Corporate director | Individual | 01/01/2021 | |
| Colleran, Brian | Corporate officer | Individual | 01/01/2021 | |
| Krystowski, John | Corporate officer | Individual | 06/01/2020 | |
| Foundations Health Solutions, LLC | Operational/managerial control | Organization | 06/01/2020 | |
| Colleran, Brian | Operational/managerial control | Individual | 01/01/2021 | |
| Flakes, Lacey | Operational/managerial control | Individual | 06/05/2023 | |
| Krystowski, John | Operational/managerial control | Individual | 06/01/2020 | |
| Foundations Health Solutions, LLC | Adp of the SNF | Organization | 07/14/2025 | |
| Colleran, Brian | Adp of the SNF | Individual | 01/01/2021 | |
| Flakes, Lacey | Adp of the SNF | Individual | 06/05/2023 | |
| Krystowski, John | Adp of the SNF | Individual | 06/01/2020 | |
| Mathur, Deepa | Adp of the SNF | Individual | 06/01/2020 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on May 20, 2026: "Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on May 20, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on September 18, 2024: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on May 20, 2026: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.13 hours per resident per day, below the Ohio average of 3.28.
Other nursing homes nearby
- Darby Glenn Nursing and Rehabilitation Center Hilliard, 1.2 mi · 5 of 5 stars · 25 citations
- Norwich Springs Health Campus Hilliard, 1.2 mi · 4 of 5 stars · 19 citations
- Mill Run Care Center Hilliard, 1.7 mi · 3 of 5 stars · 34 citations
- Mayfair Village Nursing Care Center Columbus, 1.9 mi · 2 of 5 stars · 58 citations
- The Sanctuary at Tuttle Crossing Dublin, 2.1 mi · 2 of 5 stars · 35 citations
- Friendship Village of Dublin Dublin, 2.9 mi · 5 of 5 stars · 19 citations
- Crown Pointe Care Center Columbus, 3.2 mi · 4 of 5 stars · 35 citations
- Sapphire Rehabilitation and Care Center Columbus, 3.2 mi · 1 of 5 stars · 90 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is Trueman Pointe Care Center's Medicare star rating?
- CMS rates Trueman Pointe Care Center 5 out of 5 stars overall, with 5 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Trueman Pointe Care Center get at its last inspection?
- 4 health deficiencies at the standard inspection on May 20, 2026. The Ohio average is 10.5.
- Has Trueman Pointe Care Center been fined?
- CMS lists no fines in the last three years.
- Does Trueman Pointe Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Trueman Pointe Care Center?
- CMS lists 12 owners and managers, and links the home to Foundations Health Solutions. Legal business name: FHS HILLIARD, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.