Mill Run Care Center
3399 Mill Run Drive, Hilliard, OH 43026 · Franklin County · (614) 527-3000
66 certified beds, about 58 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1997
CMS Care Compare ratings, data as of September 1, 2026 · CCN 366142 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on September 10, 2025, inspectors cited 18 health deficiencies (the Ohio average is 10.5, the national average 9.2).
Of 34 health citations since June 2021, 3 were rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $59,378 in the last three years; the largest was $59,378, and the latest is dated September 10, 2025.
Nurses and nurse aides worked 4.16 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.84 of those hours.
64.6% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to Optalis Health & Rehabilitation, an affiliated group of 36 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 34 health citations on file.
June 11, 2026Complaint inspection · 1 citation
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on record review and resident and staff interview, the facility failed to ensure a resident received a discharge summary and medications necessary for a safe and effective transition following discharge. This affected one (#56) out of three residents reviewed for the discharge process. The facility census was 54.
September 10, 2025Standard inspection, Complaint inspection · 18 citations
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on resident record reviews, observations, interviews, review of service invoices, and review of facility policies, the facility failed to ensure residents received care and services in accordance with professional standards of practice and plans of care to meet each resident's individual identified needs. This resulted in Actual harm for one resident (#18) on 03/05/25 at 8:00 A.M. when a power outage occurred in the facility and the generator did not start. Resident #18, who was assessed to have chronic respiratory failure and was dependent on continuous oxygen, was not monitored for respiratory failure during the power outage. This resulted in a hospitalization for Resident #18 when on 03/05/25 at 9:18 A.M., a nurse was alerted that Resident #18 was confused and having a change in condition. [...]
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, record review, staff interview and review of the facility policy, the facility failed to identify and treat one (#40) resident's pressure ulcer on her left trochanter (hip) in a timely manner. This resulted in Actual Harm on 08/27/25 when the facility failed to identify and implement a treatment for Resident #40, who was at risk for pressure ulcer development and dependent on staff for activities of daily living, when the resident was identified to have developed an unstageable (full-thickness skin and tissue loss in which the extent of tissue damage within the ulcer cannot be confirmed because the wound bed is obscured by slough or eschar) pressure ulcer to the left trochanter (hip). On 08/28/25, Wound Physician #405 assessed the pressure ulcer to be an unstageable pressure injury. [...]
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and facility policy review the facility failed to safely store and prepare food in the kitchen. This had the potential to affect all 53 of 53 residents who receive meals from the kitchen. The census was 53. Findings Include:1. Observation of the kitchen on 09/02/25 at 8:43 A.M. revealed the internal part of the ice machine had a red substance that was removed when wiped with a glove. Interview with the Dietary Manager on 09/02/25 at 8:43 A.M. verified there was a red substance inside of the ice machine.2. Observation of the dry storage in the kitchen on 09/02/25 at 8:52 A.M. revealed greasy and dirty shelving above open boxes of plastic utensils. Interview on 09/02/25 at 8:52 A.M. with the Dietary Manager verified the shelving was dirty above the open boxes of plastic utensils. [...]
- E Honor the resident's right to manage his or her financial affairs.
Inspectors wroteBased on interviews and policy and procedure review the facility failed to ensure a Resident Trust authorization Forms were not witnessed by facility staff. This affected six residents (#10, #38, #45, #52, #75 and #76) reviewed for personal care need accounts. The census was 53. Findings Include: 1. Review of Resident #38's Resident Fund Management Service Authorization and Agreement to Handle Resident Funds revealed Business Office Manager # 321 signed as a witness to allow the facility to handle Resident #38 personal care needs account on 07/07/25.2. Review of Resident #10's Resident Fund Management Service Authorization and Agreement to Handle Resident Funds revealed Business Office Manager # 321 signed as a witness to allow the facility to handle Resident #10 personal care needs account on 02/12/24.3. [...]
- E Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on interview and record review the facility failed to identify, treat and monitor weight loss. This affected five residents (#42, #23, #29, #38 and #44) out of seven residents reviewed for weight changes. The facility census was 53. Findings Include: 1. Review of Resident #42's medical record revealed that she was admitted on [DATE]. Diagnoses for Resident #42 included Type II diabetes mellitus with diabetic chronic kidney disease, hypertensive heart and chronic kidney disease, and chronic respiratory failure with hypoxia. Review of Resident #42's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) of 15. Resident #42 functional ability assessment for eating as independent but was dependent for chair to bed transfers. Resident #42 was assessed weighing 222 pounds (lbs) having no significant weight change and on a therapeutic diet. [...]
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, policy review, and interview the facility failed to implement infection control practices. This affected six residents (#38, #6, #9, #40, #23, and #77) of 53 residents residing in the facility. Findings Include:1. Review of Resident #38's medical record revealed diagnoses of Type II diabetes mellitus with chronic kidney disease and nonrheumatic aortic valve stenosis. Brief Interview for Mental Status (BIMS) score of 14. Review of Resident #6's medical record revealed diagnoses of Type II diabetes mellitus with diabetic neuropathy and dysphagia following cerebral infarction. Brief interview for Mental Status (BIMS) score of 10. Review of Resident #9's medical record revealed diagnoses of Type II diabetes with diabetic chronic kidney disease and chronic systolic heart failure. Brief Interview for Mental Status (BIMS) score of 07. [...]
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on medical record review, observation, staff interview and review of the facility policy the facility failed to ensure privacy was maintained while providing personal care for residents. This affected two residents (#16, #67) of 31 sampled residents. The census was 53. Findings Include: 1. Review of Resident #67's medical record revealed she was admitted to the facility on [DATE]. Diagnoses included CHF, cellulitis of the left lower limb, morbid obesity, atrial fib, diabetes, COPD, fibromyalgia, major depression, anxiety, restless leg syndrome and poly- osteoarthritis. Review of the minimum data set (MDS) assessment revealed it was in progress and not completed due to Resident #67 being a newer admission. On 09/04/25 at 10:59 A.M. [...]
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on interviews, medical record reviews, and policy and procedure review, the facility failed to ensure residents receiving skilled services were notified within 48 hours of their skilled services ending. This affected two residents (#71 and #72 ) of three residents reviewed for Beneficiary Notices. The census was 53. Findings Include: Review of Resident #71's SNF Beneficiary Protection Notification Review revealed her Medicare Part A Skilled Services started on 07/04/25 and her last covered day of Part A Services was on 07/24/25. Resident #71 signed her notification of Medicare Non-Coverage letter on 07/23/25. Review of Resident #72's SNF Beneficiary Protection Notification Review revealed her Medicare Part A Skilled Services started on 06/17/25 and his last covered day of Part A Services was on 07/29/25. [...]
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and interview the facility failed to ensure Minimum Data Set (MDS) 3.0 assessments were coded correctly. This affected two residents (#62, #5) of three residents reviewed for minimum data set transmission. The facility census was 53. Findings Include:1. Review of Resident #5's medical record revealed an admission date of [DATE] and discharge date of [DATE]. Diagnoses included malignant neoplasm of the esophagus and type II diabetes mellitus with diabetic polyneuropathy. Review of Resident #5's progress notes revealed a note on [DATE] that stated Resident #5's belongings were collected by son. Resident #5 was to be admitted to [NAME] for chemotherapy treatment. Review of the MDS dated [DATE] revealed the MDS was coded as discharge assessment- return anticipated. Interview on [DATE] at 3:35 P.M. [...]
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on medical record review and staff interview, the facility failed to develop and implement a plan of care upon the resident's admission in regard to a pressure ulcer that was present on admission. This affected one resident (#67) of three residents reviewed for pressure ulcers. The census was 53. Findings Include: Review of Resident #67's medical record revealed the resident was admitted to the facility on [DATE]. Diagnoses included CHF, cellulitis of the left lower limb, morbid obesity, atrial fib, diabetes, COPD, fibromyalgia, major depression, anxiety, restless leg syndrome and poly- osteoarthritis. Review of the minimum data set (MDS) assessment revealed it was in progress and not completed due to Resident #67 being a newer admission to the facility. [...]
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on resident record reviews, staff interviews and review of facility policy, the facility failed to have quarterly care conferences as expected for two residents (#9, #18). Also, the facility failed to have a nutrition care plan in place for one resident (#29). This affected three residents (#9, #18, #29) out of three residents reviewed for care planning. The facility census was 53 residents. Findings Include:
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure residents who were dependent on staff for activities of daily living (ADLs) received timely and adequate staff assistance with showers and personal hygiene. This affected one resident (#44) of two residents reviewed for ADL care. The facility census was 53. Findings Include:Review of the medical record for Resident #44 revealed an admission date of 08/14/24 with diagnoses of pulmonary heart disease, morbid obesity, heart failure, chronic obstructive pulmonary disease, type 2 diabetes mellitus, chronic kidney disease, hemiplegia and hemiparesis, repeated falls and major depressive disorder. [...]
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, medical record review, observation, staff interview, and facility policy review, the facility failed to maintain infection control with the storage of respiratory equipment and the administration of respiratory medication. This affected two residents (#50, #68) of two residents reviewed for oxygen/respiratory therapy. The census was 53. Findings Include: 1. Record review of Resident #50's medical record revealed medical diagnoses of hypertensive heart disease with heart failure, chronic diastolic heart failure, and cerebral infarction with residual deficits. The resident had a BIMS score of 12. Observation on 09/02/25 at 12:09 P.M. of Resident #50's room revealed an uncovered and unlabeled nebulizer mask placed beside a plant on top of the air conditioning unit. Interview on 09/02/25 at 2:30 P.M. [...]
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on medical record review, staff interview, and review of facility policy, the facility failed to ensure non-pharmacological interventions were implemented for pain per care plans for one resident (Resident #67). Additionally, the facility failed to ensure that parameters were in place for pain medication administration for Resident #29. This affected two residents (Resident #29 and #67) out of two residents reviewed for pain management. The facility census was 53 residents. Findings Include: 1. Review of Resident #67's medical record revealed she was admitted to the facility on [DATE]. Diagnoses included CHF, cellulitis of the left lower limb, morbid obesity, atrial fib, diabetes, chronic obstructive pulmonary disease (COPD), fibromyalgia, major depression, anxiety, restless leg syndrome and poly- osteoarthritis. [...]
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on review of the medical record, review of the pharmacist's medication regimen reviews, staff interviews, the facility failed to ensure that appropriate rationale was given for not attempting a gradual dosage reduction for an antidepressant medication. This affected one resident (Resident #9) out of five residents reviewed for unnecessary medications. The facility census was 53 residents. Findings Include:Review of Resident #9's medical record revealed that the resident was admitted to the facility on [DATE] and had diagnoses that included cerebral infarction, dementia, depression, and schizoaffective disorder. Review of Resident #9's most recent comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed that she had a Brief Interview for Mental Status (BIMS) of 07, indicative of severe cognitive impairment. [...]
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on record review and interview the facility failed to ensure a resident was free from significant medication errors when an accurate medication reconciliation was not conducted upon the resident's return to the facility from the hospital. This affected one (Resident #69) out of three residents reviewed for facility admissions. The facility census was 53. Findings Include:Review of the medical record for Resident #69 revealed an admission date of 07/10/25, a readmission date of 08/12/25 and a discharge home date of 08/19/25. Diagnoses included metabolic encephalopathy, acute kidney failure, heart disease, chronic diastolic heart failure (CHF), major depressive disorder and paroxysmal atrial fibrillation. [...]
- D Provide or obtain dental services for each resident.
Inspectors wroteBased on record review, policy review, and interview the facility failed to ensure dental recommendations and prior authorization was submitted in a timely manner. This affected one (Resident #46) out of two residents reviewed for ancillary services. The facility census was 53. Findings Include: Review of the medical record for Resident #46 revealed an admission date of 12/16/22 with diagnoses including chronic respiratory failure with hypoxia, major depressive disorder, chronic pain syndrome, and gastroesophageal reflux disease without esophagitis. Review of the care plan dated 02/16/23 revealed the resident had oral/dental health concerns due to the absence of upper teeth and the presence of some natural lower teeth. Interventions included monitoring and reporting oral health issues and providing dental consults as needed. [...]
- D Ensure that paid feeding assistants have the training they need.
Inspectors wroteBased on observation, interview, record review, and facility policy review the facility failed to ensure staff who were competent/certified were assisting residents with feeding. This affected one resident (#16) of three residents observed being assisted with eating by staff. The census was 53. Findings Include:Review of Resident #16's medical record revealed an admission date of 04/24/20. Diagnoses included Alzheimer's disease with late onset, gastro-esophageal reflux disease without esophagitis and unspecified severe protein-calorie malnutrition. Review of Resident #16's care plan focus dated 11/30/22 stated Resident #16 had a risk for aspiration related to diagnosis of dysphagia. Interventions included assist with meals, feed at times, do not leave alone. [...]
March 27, 2025Complaint inspection · 3 citations
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, record review, resident and staff interviews, review of the guidelines from the National Pressure Ulcer Advisory Panel (NPUAP), and facility policy and procedure review, the facility failed to comprehensively assess, provide timely interventions, and implement a treatment to an existing pressure ulcer. This resulted in Actual Harm to Resident #40 on 03/20/25 when the facility failed to assess a resident's wound and obtain physician orders for wound treatments resulting in Resident #40 developing an unstageable pressure ulcer (full thickness tissue loss in which the base of the ulcer is covered by slough and/or eschar in the wound bed) to the right gluteus. This affected one (#40) of three residents reviewed for pressure ulcers. The facility census was 63.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, record review, resident and staff interviews, and facility policy review, the facility failed to ensure residents who were dependent on staff for activities of daily living (ADL) were provided routine nail care. This affected two (#20 and #40) of three residents reviewed for ADL care. The facility census was 62.
- D Provide appropriate foot care.
Inspectors wroteBased on observation, record review, and staff interview, the facility failed to ensure one resident (#20) received routine podiatry care. This affected one (#20) of one resident reviewed for podiatry. The facility census was 62.
April 24, 2024Complaint inspection · 1 citation
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview and record review, the facility failed to ensure safe and sanitary storage of food items in the refrigerator and freezer and failed to ensure kitchen equipment was maintained in a safe and sanitary manner. This had the potential to affect all the residents except for one resident (#62). The facility identified Resident #62 did not receive food from the kitchen. The facility census was 62.
March 6, 2024Complaint inspection · 1 citation
- E Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Inspectors wroteBased on observations, medical record review, review of Resident Council meeting minutes, review of the therapeutic spreadsheet, staff interview, training review and policy review, the facility failed to ensure three residents (#10, #30, and #80) received their ordered therapeutic diet as physician ordered. This affected three (#10, #30, and #80) of three residents observed for therapeutic diets. The facility identified 28 residents who had therapeutic diets and one resident who received nothing by mouth. The facility census was 63.
May 4, 2023Standard inspection · 5 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, medical record review, and staff interview, the facility failed to ensure a medications were ingested at the time of administration and failed to ensure medications were properly secured in storage. This affected four (#11, #14, #15, and #30) of four residents reviewed for medication storage. The facility census was 58.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observations, staff interview, medical record review, and policy review, the facility failed to ensure a resident was treated with dignity and respect. This affected one (#44) of three reviewed for dignity and respect. The census was 58.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on medical record review, staff and resident interview, and policy review, the facility failed to ensure care conferences were provided as required. This affected one (#44) of one resident reviewed for care conferences. The census was 58.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, medical record review, and staff interview, the facility failed to ensure a resident's cervical collar was cleaned as ordered. This affected one (#6) of one resident reviewed for cleanliness of cervical collars. The census was 58.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on medical record review, interview, and policy review, the facility failed to administer medications are ordered. This affected one (#4) of three residents reviewed for antibiotic usage. The facility census was 58.
June 15, 2021Standard inspection · 5 citations
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, review of the infection control logs, and policy review, the facility failed to maintain appropriate infection control measures to prevent the spread of COVID-19. This had the potential to affect all residents who reside in the facility. The facility census was 42. 1. Observation and interview on 06/07/21 at 8:00 A.M., upon entrance to the facility, Licensed Practical Nurse (LPN) #05 walked through the reception area after completing nasal swab testing wearing a yellow gown. LPN #05 was not noted to change her personal protective equipment (PPE). This was verified with the Regional Business Officer #80 the LPN was wearing PPE through the reception area while testing staff. 2. Observation and interview on 06/07/21 at 11:16 A.M., with LPN # 64 verified the quarantine area entry doors were open and resident room doors were open. 3. [...]
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on medical record review, observation and staff interview the facility failed to ensure a resident was turned safely while in bed during incontinence care and failed to ensure there were two staff members present during the incontinence care. This affected one (#38) of three reviewed for incontinence care. The facility identified nine residents who were incontinent. The facility census was 42.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on medical record review, resident and staff interviews, observations, and review of the dialysis communication form, the facility failed to timely address recommendations from the dialysis physician. This affected one resident (#05) of one resident who received dialysis treatment. The facility census was 42. Review of the medical record revealed Resident #05 was admitted to the facility on [DATE]. Diagnoses included end stage kidney failure, cellulitis of the left limb, atrial fibrillation, and hypertension. A care plan relative to psychological and medical needs revealed individualized interventions with measurable goals. Review of the physician orders for June 1, 2021 to June 08, 2021 revealed the resident continued on a 1500 cubic centimeter (cc) fluid restriction. [...]
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on medical record review, resident and staff interviews, and review of the pharmacy recommendations, the facility failed to ensure a resident was free from unnecessary medication use. This had the potential to effect one resident (#46) of five residents reviewed for unnecessary medications. The facility census was 42. Review of the medical record revealed Resident #46 was admitted to the facility on [DATE]. Diagnoses included fractured right-side ribs, dementia, anxiety disorder, respiratory failure, and malnutrition. Review of Resident #46's care plan revealed the resident received rehabilitation services with a goal to be discharged home. Further review of the the plan of care dated 05/14/21 revealed no plan for psychosis behaviors. [...]
- D Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on medical record review, observation, and interview, review of the dietary spread sheets, and review of the diet manual, the facility failed to ensure residents on a mechanical soft diet were served food of an appropriate texture. This affected two residents (#07 and #25) of seven residents who received a mechanical soft diet. The facility census was 42. Findings Include: 1. Review of the medical record for Resident #07 revealed an admission date of 06/11/20. Diagnoses included psychotic disorder with delusions, dysphagia, and senile degeneration of the brain. Review of the quarterly minimum data set (MDS) assessment dated [DATE] revealed Resident #07 had severely impaired cognitive skills for daily decision making and required supervision assistance with eating and extensive to total dependence assistance with all other activities of daily living. [...]
Fire safety inspections
11 fire safety citations on file: 3 on September 10, 2025, 7 on May 4, 2023, 1 on June 15, 2021.
Every fire safety citation11 citations
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- F Install a fire alarm system that can be heard throughout the facility.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have simulated fire drills held at unexpected times.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Install an approved automatic sprinkler system.
- E Have proper medical gas storage and administration areas.
- D Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| September 10, 2025 | Fine | $59,378 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.16 | 3.69 | 3.86 |
| Registered nurses | 0.84 | 0.64 | 0.69 |
| All nursing staff on weekends | 3.74 | 3.28 | 3.42 |
| Nurse aides | 2.18 | ||
| Licensed practical nurses | 1.14 | ||
| Nursing staff turnover (share who left in a year) | 64.6% | 48.7% | 45.8% |
| Registered nurse turnover | 75.0% | 43.9% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.24 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.32 on weekdays and 3.74 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 21.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.86 in April to June 2025 to 4.16 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.16 | 0.84 | 4.32 | 3.74 | 21.5% | 0 of 90 | 58 |
| Oct to Dec 2025 | 4.17 | 0.69 | 4.35 | 3.70 | 19.5% | 0 of 92 | 61 |
| Jul to Sep 2025 | 4.34 | 0.67 | 4.54 | 3.83 | 16.8% | 0 of 92 | 57 |
| Apr to Jun 2025 | 3.86 | 0.53 | 4.00 | 3.50 | 12.0% | 0 of 91 | 61 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Ohio
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Ohio, all employers | |||
| CNAs (nursing assistants) | $18.76 | $17.93 to $21.44 | 63,280 |
| LPNs and LVNs | $29.78 | $27.34 to $31.68 | 39,900 |
| Registered nurses | $39.67 | $38.08 to $47.61 | 143,730 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 8.3 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.8 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.7 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.5 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.7 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 14.8 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.1 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 0.0 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.3 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.5 | 12.9 | 12.0 |
Owners and operators
Legal business name: MILL RUN CARE CENTER LIMITED. CMS links this home to Optalis Health & Rehabilitation, a group of 36 nursing homes averaging 2.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Om Holdco 2 LLC | 5% or greater direct ownership interest | Organization | 100% | 06/01/2022 |
| Charles Franklin LLC | 5% or greater indirect ownership interest | Organization | 06/01/2022 | |
| Charles Westland LLC | 5% or greater indirect ownership interest | Organization | 06/01/2022 | |
| Hemant Shah 2018 Irrevocable Trust | 5% or greater indirect ownership interest | Organization | 06/01/2022 | |
| Optalis LP Investors 2 LLC | 5% or greater indirect ownership interest | Organization | 06/01/2022 | |
| Snw LLC | 5% or greater indirect ownership interest | Organization | 06/01/2022 | |
| Optum Management Solutions. Inc | Indirect ownership interest | Organization | 06/01/2022 | |
| Siena Lending Group LLC | 5% or greater security interest | Organization | 06/01/2025 | |
| Patel, Rajan | Managing control - governing body | Individual | 06/01/2022 | |
| Sharon, Robert | Managing control - governing body | Individual | 06/01/2022 | |
| Optum Management Solutions. Inc | Operational/managerial control | Organization | 06/01/2022 | |
| Mathur, Deepa | Operational/managerial control | Individual | 01/01/2025 | |
| Orton, Wendy | Operational/managerial control | Individual | 01/01/2025 | |
| Patel, Rajan | Operational/managerial control | Individual | 06/01/2022 | |
| Sharon, Robert | Operational/managerial control | Individual | 06/01/2022 | |
| Van De Water, Scott | Operational/managerial control | Individual | 04/01/2024 | |
| Dunn, Charles | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 11/07/2025 | |
| Shah, Hemant | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 11/07/2025 | |
| Charles Franklin LLC | Adp of the SNF | Organization | 06/01/2022 | |
| Charles Westland LLC | Adp of the SNF | Organization | 06/01/2022 | |
| Hemant Shah 2018 Irrevocable Trust | Adp of the SNF | Organization | 06/01/2022 | |
| Om Holdco 2 LLC | Adp of the SNF | Organization | 06/01/2022 | |
| Optalis LP Investors 2 LLC | Adp of the SNF | Organization | 06/01/2022 | |
| Optum Management Solutions. Inc | Adp of the SNF | Organization | 12/18/2025 | |
| Paar 108 LLC | Adp of the SNF | Organization | 06/01/2022 | |
| Pinal R. Patel 2017 Irrevocable Trust F/B/O Aarna R. Patel | Adp of the SNF | Organization | 06/01/2022 | |
| Pinal R. Patel 2017 Irrevocable Trust F/B/O Ansh R. Patel | Adp of the SNF | Organization | 06/01/2022 | |
| Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-2020 | Adp of the SNF | Organization | 06/01/2022 | |
| Rajan G Patel 2020 Irr Fam Tr Uad 12-3-2020 | Adp of the SNF | Organization | 06/01/2022 | |
| Snw LLC | Adp of the SNF | Organization | 06/01/2022 | |
| Mathur, Deepa | Adp of the SNF | Individual | 11/07/2025 | |
| Sharon, Robert | Adp of the SNF | Individual | 06/01/2022 | |
| Van De Water, Scott | Adp of the SNF | Individual | 11/07/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 13 problems in this area, most recently on September 10, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on June 11, 2026: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on September 10, 2025: "Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on September 10, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Norwich Springs Health Campus Hilliard, 1.3 mi · 4 of 5 stars · 19 citations
- Trueman Pointe Care Center Hilliard, 1.7 mi · 5 of 5 stars · 11 citations
- Darby Glenn Nursing and Rehabilitation Center Hilliard, 2.3 mi · 5 of 5 stars · 25 citations
- Mayfair Village Nursing Care Center Columbus, 3.1 mi · 2 of 5 stars · 58 citations
- Sapphire Rehabilitation and Care Center Columbus, 3.4 mi · 1 of 5 stars · 90 citations
- First Community Village Healthcare Ctr Columbus, 3.5 mi · 4 of 5 stars · 26 citations
- The Sanctuary at Tuttle Crossing Dublin, 3.8 mi · 2 of 5 stars · 35 citations
- Crown Pointe Care Center Columbus, 3.8 mi · 4 of 5 stars · 35 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is Mill Run Care Center's Medicare star rating?
- CMS rates Mill Run Care Center 3 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Mill Run Care Center get at its last inspection?
- 18 health deficiencies at the standard inspection on September 10, 2025. The Ohio average is 10.5.
- Has Mill Run Care Center been fined?
- Yes. CMS lists 1 fine totaling $59,378 in the last three years.
- Does Mill Run Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Mill Run Care Center?
- CMS lists 33 owners and managers, and links the home to Optalis Health & Rehabilitation. Legal business name: MILL RUN CARE CENTER LIMITED.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.