Village Healthcare and Rehabilitation
615 N Ware Rd, McAllen, TX 78501 · Hidalgo County · (956) 664-8900
114 certified beds, about 93 residents a day · For profit - Corporation · Medicare and Medicaid since 2011
CMS Care Compare ratings, data as of September 1, 2026 · CCN 675689 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 10, 2025, inspectors cited 6 health deficiencies (the Texas average is 9.4, the national average 9.2).
Of 16 health citations since November 2022, 3 were rated as actual harm or immediate jeopardy to residents (3 immediate jeopardy).
CMS lists 2 fines totaling $28,970 in the last three years; the largest was $14,901, and the latest is dated June 5, 2025.
Nurses and nurse aides worked 3.49 hours per resident per day, against 3.39 across Texas and 3.86 nationally. Registered nurses accounted for 0.45 of those hours.
33.3% of nursing staff left within the year CMS measured (Texas average 55.3%).
CMS links it to The Ensign Group, an affiliated group of 344 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 16 health citations on file.
November 5, 2025Complaint inspection · 2 citations
- E Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Inspectors wroteBased on interview and record review, the facility failed to ensure there was a valid reason for discharge and a resident's physician order for discharge was documented when a discharge was conducted for four Residents (R #4, R #5, R #6, and R #7) of seven Residents whose discharge orders were reviewed, in that: The facilty failed to document a reason for discharge and a physician's discharge order for Resident's #4, #5, #6, and #7 prior to discharge. This failure could place residents at risk of diminished continuity of care and unsafe and/or improper discharges.
- E Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on record review and interview, the facility failed to provide and document sufficient preparation and orientation of resident representative to ensure safe and orderly transfers or discharges from the facility for 5 of 5 residents (Resident #2, Resident #4, Resident #5, Resident #6, and Resident #7) reviewed for transfer and discharge. The facility failed to notify the residents and their responsible parties of the transfers or discharges with the reasons for the move in writing in a language and manner they understand. This failure placed residents at risk of not receiving an advocate who could inform them of their options, rights, and the added protection from being inappropriately transferred or discharged .
June 5, 2025Complaint inspection · 1 citation
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure residents remained free from accidents, hazards and each resident received adequate supervision and assistance while providing care for 1 of 5 residents (Resident #1) reviewed for accidents and supervision. The facility failed when CNA B did not provide Resident #1 adequate supervision while providing incontinent care on [DATE] at around 11:50 AM, which led to Resident #1 falling from his bed, resulting in a traumatic intracranial hemorrhage (brain bleed). The non-compliance was identified as past non-compliance. The Immediate jeopardy began on [DATE] and ended on [DATE]. The facility had corrected the noncompliance before the survey began. [...]
April 10, 2025Standard inspection, Complaint inspection · 6 citations
- J Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record reviews the facility failed to ensure the residents had the right to be free from abuse, neglect, misappropriation of resident property, and exploitation for 1 of 10 residents (Resident #1) reviewed for abuse. The facility failed to ensure Resident #1 was free from abuse. CNA A attempted to provide Resident #1 care at bed side by herself knowing that Resident #1 required two person assistance for all activities, which lead to Resident #1 falling off the bed and sustaining a right humerus fracture. The non-compliance was identified as past non-compliance. The Immediate Jeopardy began on 11/06/24 and ended on 11/13/24. The facility had corrected the noncompliance before the survey began. The facility was informed about the past non-compliance on 4/10/25 at 3:55 pm. This failure could place residents at risk of neglect .
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interviews and record review, the facility failed to ensure residents remained free from accidents, hazards and each resident received adequate supervision and assistance when being transferred for 1 of 10 residents (Resident #1) reviewed for accidents and hazards. The facility failed to provide adequate supervision to prevent Resident #1 from falling from bed, fracturing her right humerus. The non-compliance was identified as past non-compliance. The Immediate threat began on 11/06/24 and ended on 11/13/24. The facility had corrected the noncompliance before the survey began. This deficient practice has the potential to affect all residents in the building by causing resident injuries, such as falls, fractures, and even death due to improper supervision.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on interview and record review the facility failed to incorporate the recommendations from the PASRR Level II determination and the PASRR evaluation report for 1 of 5 residents (Resident #2) reviewed for PASRR. The facility failed to initiate an NFSS within 20 business days following the date the services were agreed upon in the IDT meeting. This failure could cause residents with mental health disorders and psychiatric conditions to have a delay in services or not receive specialized services or equipment that may be needed.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on interview and record review the facility failed to ensure residents who have not used psychotropic drugs are not given these drugs unless the medication is necessary to treat a specific condition as diagnosed and documented in the clinical record for 1 (Resident #78) of 33 residents whose records were reviewed for pharmacy services. The facility failed to ensure Resident #78 was not prescribed an antipsychotic (Aripiprazole) without appropriate diagnosis for its use. This deficient practice could place residents without a proper diagnosis for taking antipsychotic medications at risk for receiving unnecessary medications.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure all drugs and biologicals were stored and labeled in accordance with currently accepted professional principles and included the appropriate accessory and cautionary instructions, and the expiration date when applicable in 1 of 3 medication carts (medication cart located in 200 hallway) reviewed for medication storage and labeling. The facility failed to ensure that all insulin in medication cart in 200 hallway were not past their expiration date. The facility's failure could result in residents receiving medications at their best therapeutic level.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to establish an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for, 1 of 1 resident (Resident # 63) observed for infection control issues in that: CNA B reused wipes when she cleansed the perineal area and did not sanitize hands between glove changes. This deficient practice could place residents at risk for infection due to improper hand sanitizing and incontinent care practices.
March 5, 2025Complaint inspection · 1 citation
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on interviews, and record review the facility failed to ensure the assessment accurately reflected the resident's status for 1 (Resident #1) of 8 residents reviewed for accuracy of assessments. The facility failed to ensure Resident #1 was coded in the MDS for a fall with major injury on 1/30/25. This failure could place residents at risk of receiving care and services to meet their needs.
January 26, 2024Standard inspection · 1 citation
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, interview and record review, the facility failed to maintain medical records in accordance with accepted professional standards and practices that were complete and accurately documented for 2 of 4 residents (Resident #73, Resident #305) reviewed for accuracy of records. 1. The facility failed to accurately document Resident #73's blood sugar level on 01/24/2024 at 3:51 p.m. 2. The facility failed to accurately document Resident #305's blood sugar level on 01/21/2024 at 4:41 p.m. These failures could place residents at risk of not receiving appropriate care resulting in deterioration in condition, exacerbation of disease process, overmedication, and increased risk of harm or injury.
January 5, 2024Complaint inspection · 3 citations
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that each resident received adequate supervision and interventions for 1 resident (Resident #4) of 5 residents reviewed for supervision and interventions, in that The facility failed to ensure Resident #4 received supervision and effective interventions to prevent Resident #4 from repeated falls with injuries. This failure could place residents at risk for accidents and injury.
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure that a resident who needs respiratory care was provided with professional standards of practice for 3 of 12 residents (Resident #1, #2, #3) reviewed for oxygen in that: 1. Resident #1 's oxygen was administered at 1.5 Liters Per Minute instead of 3 Liters Per Minute via nasal cannula as ordered by the physician. 2. Resident #2's oxygen was administered at 4 Liters Per Minute instead of 2 Liters Per Minute via nasal cannula as ordered by the physician. 3. Resident #'3's oxygen was administered at 3.5 Liters Per Minute instead of 3 Liters Per Minute via nasal cannula as ordered by the physician. This deficient practice placed 12 residents who received oxygen continuously and could result in residents receiving incorrect or inadequate oxygen support and could result in a decline in health.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and interview the facility failed to develop and implement a comprehensive person-centered care plan that included measurable objectives and time frames to meet the residents' psychosocial needs for one (Resident#10) of three residents reviewed for comprehensive person- centered care plan for recreational drug use. The facility did not care plan Resident #10's recreational drug use after paraphernalia was found in his room. This failure could affect residents and place them at risk of not receiving appropriate interventions.
October 2, 2023Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility staff failed to ensure residents received treatment and care in accordance with professional standards of practice, the comprehensive care plan, and the residents' choices for 1 of 5 (Resident #1) reviewed for quality of care. The facility failed to document, monitor, and assess Resident #1's abnormal skin discoloration prior to and upon return of Resident #1's outing (on pass) to her home after RP reported the discoloration to staff. This failure could affect residents by placing them at risk of delay medical treatment, hospitalization, decline in condition, and death.
November 10, 2022Standard inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on, interview, and record review, the facility failed to ensure that each resident received adequate supervision to prevent elopement for 1 (Resident #22) of 15 residents reviewed for supervision. The facility did not implement interventions to prevent Resident #22 from eloping from the facility. This failure could have resulted in serious harm to the resident.
Fire safety inspections
8 fire safety citations on file: 2 on April 10, 2025, 3 on January 26, 2024, 3 on November 10, 2022.
Every fire safety citation8 citations
- F Have approved installation, maintenance and testing program for fire alarm systems.
- C Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Conduct risk assessment and an All-Hazards approach.
- F Conduct testing and exercise requirements.
- E Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- E Have simulated fire drills held at unexpected times.
- C Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| June 5, 2025 | Fine | $14,901 |
| April 10, 2025 | Fine | $14,069 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Texas | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.49 | 3.39 | 3.86 |
| Registered nurses | 0.45 | 0.43 | 0.69 |
| All nursing staff on weekends | 2.96 | 2.98 | 3.42 |
| Nurse aides | 2.18 | ||
| Licensed practical nurses | 0.86 | ||
| Nursing staff turnover (share who left in a year) | 33.3% | 55.3% | 45.8% |
| Registered nurse turnover | 0.0% | 54.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.58 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.71 on weekdays and 2.96 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.34 in April to June 2025 to 3.49 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.49 | 0.45 | 3.71 | 2.96 | 0.0% | 0 of 90 | 93 |
| Oct to Dec 2025 | 3.49 | 0.43 | 3.67 | 3.03 | 0.0% | 0 of 92 | 90 |
| Jul to Sep 2025 | 3.50 | 0.42 | 3.71 | 2.96 | 0.0% | 0 of 92 | 93 |
| Apr to Jun 2025 | 3.34 | 0.44 | 3.56 | 2.80 | 0.0% | 0 of 91 | 95 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Texas, Jan to Mar 2026 | 3.33 | 0.40 | 3.50 | 2.93 | 2.2% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Texas
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Texas, all employers | |||
| CNAs (nursing assistants) | $18.03 | $16.97 to $20.71 | 88,680 |
| LPNs and LVNs | $29.92 | $27.46 to $32.89 | 57,560 |
| Registered nurses | $46.14 | $38.06 to $50.53 | 271,380 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Texas | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 9.9 | 15.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.7 | 3.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.3 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 8.6 | 14.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.7 | 3.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 15.0 | 9.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 13.8 | 25.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 7.6 | 12.3 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 2.2 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 2.1 | 1.8 |
Owners and operators
Legal business name: FANNIN COUNTY HOSPITAL AUTHORITY. CMS links this home to The Ensign Group, a group of 344 nursing homes averaging 3.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Fannin County Hospital Authority | 5% or greater direct ownership interest | Organization | 100% | 05/01/2020 |
| Olivares Herrera, Olga | Managing control - governing body | Individual | 04/11/2007 | |
| Yzaguirre, Alexandra | Managing control - governing body | Individual | 05/01/2020 | |
| Burnam, Soon | Corporate officer | Individual | 05/01/2020 | |
| Keetch, Chad | Corporate officer | Individual | 03/01/2011 | |
| Sanderson, Clark | Corporate officer | Individual | 05/01/2020 | |
| McAllen Community Healthcare, Inc. | Operational/managerial control | Organization | 05/01/2020 | |
| Olivares Herrera, Olga | Operational/managerial control | Individual | 04/11/2007 | |
| Yzaguirre, Alexandra | Operational/managerial control | Individual | 05/01/2020 | |
| Ann Arbor Health Holdings LLC | Adp of the SNF | Organization | 05/01/2020 | |
| Ensign Services Inc | Adp of the SNF | Organization | 07/16/2002 | |
| McAllen Community Healthcare, Inc. | Adp of the SNF | Organization | 09/29/2025 | |
| Standard Bearer Healthcare Op, LP | Adp of the SNF | Organization | 05/01/2020 | |
| The Ensign Group Inc | Adp of the SNF | Organization | 05/01/2020 | |
| Olivares Herrera, Olga | Adp of the SNF | Individual | 04/11/2007 | |
| Yzaguirre, Alexandra | Adp of the SNF | Individual | 05/01/2020 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on June 5, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on April 10, 2025: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on November 5, 2025: "Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on April 10, 2025: "Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.96 hours per resident per day, below the Texas average of 2.98.
Other nursing homes nearby
- Briarcliff Nursing and Rehabilitation Center McAllen, 1.6 mi · 1 of 5 stars · 48 citations
- Windsor Nursing and Rehabilitation Center of McAll McAllen, 2.1 mi · 3 of 5 stars · 18 citations
- Grand Terrace Rehabilitation and Healthcare McAllen, 2.3 mi · 5 of 5 stars · 16 citations
- McAllen Nursing Center McAllen, 2.9 mi · 3 of 5 stars · 30 citations
- Mission Nursing and Rehabilitation Center Mission, 3.4 mi · 4 of 5 stars · 24 citations
- Alfredo Gonzalez Texas State Veterans Home McAllen, 3.5 mi · 2 of 5 stars · 33 citations
- Mission Valley Nursing and Transitional Care Mission, 3.5 mi · 4 of 5 stars · 19 citations
- McAllen Transitional Care Center McAllen, 3.7 mi · 4 of 5 stars · 20 citations
Texas contacts for a concern about a nursing home
These are the official offices in Texas. NursingHomeClear cannot take or act on complaints.
- Resident advocate: Texas Office of the State Long-Term Care Ombudsman, 800-252-2412. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Village Healthcare and Rehabilitation's Medicare star rating?
- CMS rates Village Healthcare and Rehabilitation 3 out of 5 stars overall, with 2 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Village Healthcare and Rehabilitation get at its last inspection?
- 6 health deficiencies at the standard inspection on April 10, 2025. The Texas average is 9.4.
- Has Village Healthcare and Rehabilitation been fined?
- Yes. CMS lists 2 fines totaling $28,970 in the last three years.
- Does Village Healthcare and Rehabilitation accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Village Healthcare and Rehabilitation?
- CMS lists 16 owners and managers, and links the home to The Ensign Group. Legal business name: FANNIN COUNTY HOSPITAL AUTHORITY.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.