Home / Tennessee / Blountville
Waters of Bristol a Rehabilitation and Nursing
2830 Highway 394, Blountville, TN 37617 · Sullivan County · (423) 274-6191
120 certified beds, about 112 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2018
CMS Care Compare ratings, data as of September 1, 2026 · CCN 445530 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 26, 2025, inspectors cited 1 health deficiency (the Tennessee average is 4.4, the national average 9.2).
None of its 3 health citations since March 2020 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.01 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.34 of those hours.
32.4% of nursing staff left within the year CMS measured (Tennessee average 48.9%).
CMS links it to Infinity Healthcare Consulting, an affiliated group of 70 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 3 health citations on file.
August 26, 2025Standard inspection · 1 citation
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on review of facility policy, review of the medical record, observations, and interviews, the facility failed to ensure appropriate hand hygiene was completed during medication administration on 1 of 3 medication carts observed for medication administration.
June 12, 2024Standard inspection · 1 citation
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on facility policy review, medical record review, observations, and interviews, the facility failed to ensure appropriate hand hygiene was completed during wound care for 1 (Resident #81) of 3 residents observed for wound care. Review of the facility's policy titled, Dressing Change - Clean, dated 1/2024 revealed .To protect wounds .prevent infection, and promote healing .All dressings will be done using clean technique, unless otherwise ordered sterile by the physician .Procedure .Perform proper hand hygiene .Put on clean gloves .remove and discard gloves. Perform proper hand hygiene .Put on clean gloves .Remove and discard gloves .perform proper hand hygiene . Medical record review revealed Resident #81 was admitted to the facility on [DATE] with diagnoses including Hypertensive Heart Disease, Congestive Heart Failure, and Chronic Bronchitis. [...]
March 18, 2020Standard inspection · 1 citation
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on facility policy review, observation, and interview, the facility failed to ensure expired foods were discarded and not available for resident use in 1 of 1 kitchen, which had the potential to affect 115 of 116 residents.
Fire safety inspections
4 fire safety citations on file: 3 on August 26, 2025, 1 on June 12, 2024.
Every fire safety citation4 citations
- F Provide properly protected cooking facilities.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Have generator or other power source capable of supplying service within 10 seconds.
- D Install corridor and hallway doors that block smoke.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Tennessee | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.01 | 3.80 | 3.86 |
| Registered nurses | 0.34 | 0.60 | 0.69 |
| All nursing staff on weekends | 2.66 | 3.31 | 3.42 |
| Nurse aides | 1.82 | ||
| Licensed practical nurses | 0.84 | ||
| Nursing staff turnover (share who left in a year) | 32.4% | 48.9% | 45.8% |
| Registered nurse turnover | 45.5% | 43.2% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.65 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.15 on weekdays and 2.66 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.18 in April to June 2025 to 3.01 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.01 | 0.34 | 3.15 | 2.66 | 0.3% | 0 of 90 | 112 |
| Oct to Dec 2025 | 2.95 | 0.38 | 3.13 | 2.49 | 0.3% | 0 of 92 | 109 |
| Jul to Sep 2025 | 3.27 | 0.41 | 3.37 | 2.98 | 0.1% | 0 of 92 | 98 |
| Apr to Jun 2025 | 3.18 | 0.40 | 3.30 | 2.85 | 0.0% | 0 of 91 | 102 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Tennessee, Jan to Mar 2026 | 3.75 | 0.56 | 3.95 | 3.27 | 4.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Tennessee | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 4.1 | 14.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.8 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.6 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.8 | 3.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.0 | 1.7 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 11.4 | 17.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.5 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 10.6 | 16.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 20.3 | 22.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.2 | 11.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.7 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 1.6 | 1.8 |
Owners and operators
Legal business name: WATERS OF BRISTOL A REHABILITATION & NURSING CENTER LLC. CMS links this home to Infinity Healthcare Consulting, a group of 70 nursing homes averaging 2.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Clark, Cody | W-2 managing employee | Individual | 10/01/2021 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on August 26, 2025: "Provide and implement an infection prevention and control program."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on March 18, 2020: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.66 hours per resident per day, below the Tennessee average of 3.31.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- NHC Healthcare, Bristol Bristol, 6.7 mi · 5 of 5 stars · 16 citations
- Greystone Health Care Center Blountville, 7.6 mi · 1 of 5 stars · 31 citations
- Life Care Center of Gray Gray, 11.5 mi · 1 of 5 stars · 16 citations
- NHC Healthcare, Johnson City Johnson City, 11.8 mi · 5 of 5 stars · 1 citation
- Holston Rehabilitation and Care Center Kingsport, 11.9 mi · 1 of 5 stars · 23 citations
- The Rehab Center at Bristol Bristol, 11.9 mi · 2 of 5 stars · 33 citations
- Wexford House Kingsport, 12.2 mi · 1 of 5 stars · 15 citations
- Princeton Transitional Care & Assisted Living Johnson City, 12.4 mi · 5 of 5 stars · 3 citations
Tennessee contacts for a concern about a nursing home
These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Tennessee Health Facilities Commission, Division of Licensure and Regulation, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Tennessee Long-Term Care Ombudsman, Department of Disability and Aging, 877-236-0013. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Waters of Bristol a Rehabilitation and Nursing's Medicare star rating?
- CMS rates Waters of Bristol a Rehabilitation and Nursing 4 out of 5 stars overall, with 5 for health inspections, 1 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Waters of Bristol a Rehabilitation and Nursing get at its last inspection?
- 1 health deficiency at the standard inspection on August 26, 2025. The Tennessee average is 4.4.
- Has Waters of Bristol a Rehabilitation and Nursing been fined?
- CMS lists no fines in the last three years.
- Does Waters of Bristol a Rehabilitation and Nursing accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Waters of Bristol a Rehabilitation and Nursing?
- CMS lists 1 owner or manager, and links the home to Infinity Healthcare Consulting. Legal business name: WATERS OF BRISTOL A REHABILITATION & NURSING CENTER LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.