West Tennessee Post Acute
597 West Forest Avenue, Jackson, TN 38301 · Madison County · (731) 300-4800
75 certified beds, about 62 residents a day · For profit - Corporation · Medicare since 1986
CMS Care Compare ratings, data as of September 1, 2026 · CCN 445187 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 17, 2026, inspectors cited 3 health deficiencies (the Tennessee average is 4.4, the national average 9.2).
None of its 12 health citations since June 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.92 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.83 of those hours.
51.9% of nursing staff left within the year CMS measured (Tennessee average 48.9%).
CMS links it to Links Healthcare Group, an affiliated group of 32 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 12 health citations on file.
June 17, 2026Standard inspection · 3 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to promote and ensure residents were treated with dignity and respect for 2 of 54 (Resident #25 and #33) sampled residents reviewed for resident rights.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on facility policy review, medical record review, and interview, the facility failed to follow physician's orders to meet professional standards of practice for 2 of 6 (Residents #18 and #53) sampled residents and the facility failed to revise the care plan for 1 of 6 (Resident #53) sampled residents reviewed for unnecessary medications.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on the facility policy review, medical record review, observations, and interview, the facility failed to ensure infection control practices to prevent the spread of communicable diseases when 2 of 10 staff (Certified Nursing Assistant (CNA) A and Licensed Practical Nurse (LPN) B) failed to store and use personal protective equipment (PPE) for 2 of 2 (Resident #8 and Resident #25) sampled residents reviewed for transmission based precautions (TBP) and enhanced barrier precautions (EBP).
May 7, 2025Standard inspection · 7 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on facility policy review, observations, and interviews the facility failed to ensure personal resident food items were labeled and dated for 2 of 2 nutrition rooms reviewed for proper food storage.
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on policy review, medical record review, and interview the facility failed to complete a baseline care plan within 48 hours for 10 of 24 (Resident #5, Resident #10, Resident #12, Resident #25, Resident #26, Resident #28, Resident #34, Resident #115, Resident #116, and Resident #166) sampled residents reviewed for baseline care plans.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on the facility protocols, medical record review, and interview, the facility failed to monitor bowel movements for 1 of 1 (Resident #115) sampled residents.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to follow Physician Orders for oxygen for 1 of 3 (Resident #25) sampled residents reviewed for respiratory care.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on the Code of Federal Regulations, Title 42, Chapter IV, Subchapter G Part 483 review, medical record review, observation, and interview the facility failed to ensure 2 of 5 nurses (Registered Nurse (RN) G and Licensed Practical Nurse (LPN) E) administered medications with a medication error rate of less than 5 percent (%). A total of 3 errors were observed out of 27 opportunities, resulting in a medication error rate of 11.11%.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to ensure medications were properly stored when medications were found unsecured and unattended in 3 of 56 (Residents #26, #365, and #366) resident occupied rooms and when 1 of 4 (Cart B200) medication carts was found unlocked and unsecured.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on policy review, medical record review, observations, and interviews, the facility failed to ensure practices to prevent the potential spread of infection were maintained when 1 of 5 nurses Registered Nurse ((RN) A) failed to wear eye protection while administering enteral medications in a Droplet isolation room, and 1 of 5 nurses (RN G) failed to perform hand hygiene and change gloves prior to administering eye drops to a resident.
June 20, 2024Standard inspection · 2 citations
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to ensure medications were properly stored and secured when 1 of 6 staff members (Registered Nurse (RN A) left medications unattended at the resident's bedside, and when unused medications were taped and placed back into the medication cart, and when 1 of 6 medication carts was left unlocked and unattended during medication administration.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to ensure practices to prevent the potential spread of infection were maintained when a Registered Nurse (RN A) failed to perform hand hygiene during medication administration and failed to wear Personal Protective Equipment (PPE) for 1 of 2 sampled residents (Resident #211) reviewed for enhanced barrier precautions.
Fire safety inspections
2 fire safety citations on file: 1 on June 17, 2026, 1 on June 20, 2024.
Every fire safety citation2 citations
- D Conduct testing and exercise requirements.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Tennessee | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.92 | 3.80 | 3.86 |
| Registered nurses | 0.83 | 0.60 | 0.69 |
| All nursing staff on weekends | 3.93 | 3.31 | 3.42 |
| Nurse aides | 2.14 | ||
| Licensed practical nurses | 1.94 | ||
| Nursing staff turnover (share who left in a year) | 51.9% | 48.9% | 45.8% |
| Registered nurse turnover | 38.5% | 43.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.80 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.31 on weekdays and 3.93 on weekends, 26% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 7.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.99 in April to June 2025 to 4.92 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.92 | 0.83 | 5.31 | 3.93 | 7.6% | 0 of 90 | 62 |
| Oct to Dec 2025 | 4.74 | 0.79 | 5.05 | 3.93 | 0.0% | 0 of 92 | 60 |
| Jul to Sep 2025 | 5.29 | 0.93 | 5.63 | 4.38 | 4.8% | 0 of 92 | 58 |
| Apr to Jun 2025 | 4.99 | 1.02 | 5.40 | 3.94 | 4.4% | 0 of 91 | 59 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Tennessee, Jan to Mar 2026 | 3.75 | 0.56 | 3.95 | 3.27 | 4.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Tennessee | US |
|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.3 | 1.7 | 1.6 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 22.6 | 22.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 15.1 | 11.2 | 12.0 |
Owners and operators
Legal business name: ISLAND PARK BEACH HOLDINGS LLC. CMS links this home to Links Healthcare Group, a group of 32 nursing homes averaging 3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| 597 West Forest Avenue Tn LLC | 5% or greater mortgage interest | Organization | 01/01/2025 | |
| Rodriguez, Curtis | Corporate officer | Individual | 01/01/2025 | |
| Tilford, Toby | Corporate officer | Individual | 01/01/2025 | |
| Links Healthcare Group LLC | Operational/managerial control | Organization | 12/27/2024 | |
| Reyes, Ronald | Operational/managerial control | Individual | 01/01/2025 | |
| Rodriguez, Curtis | Operational/managerial control | Individual | 01/01/2025 | |
| Tilford, Toby | Operational/managerial control | Individual | 01/01/2025 | |
| Webb, Bradley | Operational/managerial control | Individual | 01/01/2025 | |
| 597 West Forest Avenue Tn LLC | Adp of the SNF | Organization | 12/27/2024 | |
| Links Healthcare Group LLC | Adp of the SNF | Organization | 01/02/2025 | |
| Reyes, Ronald | Adp of the SNF | Individual | 01/01/2025 | |
| Webb, Bradley | Adp of the SNF | Individual | 01/01/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on June 17, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on June 17, 2026: "Provide and implement an infection prevention and control program."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on May 7, 2025: "Ensure medication error rates are not 5 percent or greater."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on June 17, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
Other nursing homes nearby
- Cypress Grove Post Acute Jackson, 0.1 mi · 4 of 5 stars · 20 citations
- Mission Convalescent Home Jackson, 1.7 mi · 3 of 5 stars · 20 citations
- Laurelwood Health Care Center Jackson, 2.8 mi · 1 of 5 stars · 20 citations
- Maplewood Health Care Center Jackson, 3.1 mi · 1 of 5 stars · 26 citations
- Northbrooke Post Acute Jackson, 3.7 mi · 1 of 5 stars · 32 citations
- Christian Care Center of Medina Medina, 9.1 mi · 1 of 5 stars · 28 citations
- W D Bill Manning Tennessee State Veterans Home Humboldt, 13.2 mi · 5 of 5 stars · 8 citations
- Avondale Health and Rehabilitation Center, LLC Humboldt, 14.7 mi · 2 of 5 stars · 19 citations
Tennessee contacts for a concern about a nursing home
These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Tennessee Health Facilities Commission, Division of Licensure and Regulation, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Tennessee Long-Term Care Ombudsman, Department of Disability and Aging, 877-236-0013. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is West Tennessee Post Acute's Medicare star rating?
- CMS rates West Tennessee Post Acute 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did West Tennessee Post Acute get at its last inspection?
- 3 health deficiencies at the standard inspection on June 17, 2026. The Tennessee average is 4.4.
- Has West Tennessee Post Acute been fined?
- CMS lists no fines in the last three years.
- Does West Tennessee Post Acute accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns West Tennessee Post Acute?
- CMS lists 12 owners and managers, and links the home to Links Healthcare Group. Legal business name: ISLAND PARK BEACH HOLDINGS LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.