Northbrooke Post Acute
121 Physicians Dr, Jackson, TN 38305 · Madison County · (731) 664-5050
120 certified beds, about 103 residents a day · For profit - Corporation · Medicare and Medicaid since 1997
CMS Care Compare ratings, data as of September 1, 2026 · CCN 445401 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 16, 2025, inspectors cited 15 health deficiencies (the Tennessee average is 4.4, the national average 9.2).
None of its 32 health citations since April 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.54 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.32 of those hours.
73.9% of nursing staff left within the year CMS measured (Tennessee average 48.9%).
CMS links it to Links Healthcare Group, an affiliated group of 32 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 32 health citations on file.
April 16, 2025Standard inspection, Complaint inspection · 15 citations
- E Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on policy review, medical record review, observation, and interview, it was determined the facility failed to follow physician orders, failed to provide pressure ulcer/injury treatments, and failed to ensure a pressure reducing mattress was properly implemented for 3 of 3 (Resident #20, #47 and #63) sampled residents determined to have pressure ulcers/injuries.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to ensure medications were properly stored and secured when 3 of 6 staff member (Registered Nurse (RN)I, Licensed Practical Nurse (LPN) J ) left medication unattended, and out of sight, and opened oral medications were stored in a medication cup, when a medication was stored at bedside in 1 of 79 occupied rooms, when 1 of 6 medication carts (300 hall) was left unlocked, unattended, and out of sight of staff, when 3 of 6 ( 300 hall, 200 hall, and the short stay) medication carts had holes/cracks in the drawers.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on policy review, observation, refrigerator and freezer temperature logs, and interview, the facility failed to ensure food was stored, handled, prepared, and served under sanitary conditions. Food items stored unlabeled and undated, stored beyond use by date, and stored on freezer floor. Staff personal items sitting on workstation on top of equipment. Plastic storage containers and lids were dirty with sticky residue, metal table with rust on surface, ice machine had fuzzy debris hanging out of filter, and food trays stored with standing water on them. Drinks sitting out uncovered. Hand hygiene not performed when plating food and loading meal cart. The facility failed to maintain temperature logs for two nourishment refrigerator/freezers. The facility had a census of 79 with 74 of those residents receiving a tray from the kitchen.
- D Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Inspectors wroteBased on policy review, medical record review, and interview, the facility failed to ensure Care Plan conference meetings were held at least quarterly for 3 of 25 (Resident #4, #17 and #28) sampled residents reviewed for care plan meetings.
- D Honor the resident's right to manage his or her financial affairs.
Inspectors wroteBased on the facility policy, Patient Trust record review and interview the facility failed to assure residents who have authorized the facility in writing to manage any personal funds have ready and reasonable access to those funds for 2 of 19 (Resident #35 and #51) sampled residents reviewed for personal funds.
- D Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Inspectors wroteBased on policy review, medical record review, withdrawal record review, and interview, the facility failed to refund 3 of 3 (Resident #329, #330, and #331) resident's account balances within 30 days of death.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on policy review, record review, and interview, the facility failed to provide information to the residents regarding their right to formulate an advance directive for 13 of 25 (Residents #4, #11, #17, #27, #30, #34, #37, #49, #61, #62, #278, #279, and #478) residents reviewed for advance directives.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on policy review, medical record review, observations and interview the facility failed to obtain a Physician's Orders for foley catheter care for 1 of 25 (Resident #6) sampled residents reviewed for urinary catheter care and failed to follow physician orders for 1 of 25 (Resident #63) sampled residents, and
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on policy review, medical record review, and interview, the facility failed to follow interventions to prevent falls for 1 of 4 (Resident #328) reviewed for falls.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to provide care and services for residents with enteral feedings when staff failed to ensure the enteral feeding, the feeding syringe and the flush solution were properly labeled for 2 of 3 sampled residents (Resident #11 and Resident #61) reviewed with Percutaneous Endoscopic Gastrostomy (PEG) tube feedings.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on policy review, medical record review, observation, and interview the facility failed to obtain physician orders, failed to ensure the physician orders were being followed, and failed to accurately care plan for 3 of 4 (Residents #29, #36, #478) sampled residents reviewed for respiratory therapy.
- D Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on review of the facility's Licensure Staffing Requirements, daily staffing schedules, and interview, the facility failed to ensure a Registered Nurse (RN D and MDS Coordinator) was on duty at least 8 hours a day, 7 days a week, for 2 of 28 days reviewed.
- D Post nurse staffing information every day.
Inspectors wroteBased on policy review, daily staff posting review, and interview, the facility failed to post the total number of staff, and actual hours worked by the licensed staff responsible for resident care on the facility's Daily Staff Posting form for 31 of 31 sampled days.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on Resident Rights, medical record review, and interview, the facility failed to maintain accurate medical records related to Cardiopulmonary Resuscitation (CPR) for 1 of 1 (Resident # 378) sampled residents reviewed for CPR.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on the CDC's [Center for Disease Control] Core Infection Prevention and Control Practices for Safe Healthcare Delivery in All Settings review, policy review, medical record review, observation, and interview, the facility failed to ensure proper infection control practices were followed when 1 of 79 occupied rooms contained a blood-tinged gauze, when 1 of 1 staff members (Certified Nurse Assistant (CNA) L) failed to properly store soiled linens, and when 5 of 5 staff members (Registered Nurse (RN) D and RN I, Licensed Practical Nurse (LPN A), CNA B and CNA L) failed to wear Personal Protective Equipment (PPE) for Enhanced Barrier Precautions (EBP) and Contact Precautions, when 1 of 6 staff members ( LPN K failed to properly disinfect reusable medical equipment, when 1 of 6 staff members (LPN H) failed to properly store an enteral syringe, and when 3 of 3 staff members (LPN C, LPN [...]
May 29, 2024Standard inspection, Complaint inspection · 9 citations
- E Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to ensure staff was following physician orders for a Percutaneous Gastrostomy (PEG) tube feeding and failed to date and label PEG tube feedings for 2 of 2 (Resident #43 and #73) sampled residents reviewed for enteral feedings.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to ensure food was stored, prepared, and served under sanitary conditions as evidenced by carbon build-up on the cooking stove, unlabeled and undated food items, and expired food items. The facility had a census of 88 with 84 of those residents receiving a tray from the Kitchen.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to ensure food was served under sanitary conditions when 3 of 13 staff members (Certified Nurse Aide (CNA) A and B and Licensed Practical Nurse (LPN) C ) failed to perform proper hand hygiene during meal service and the facility failed to ensure precautions were followed to prevent spread of infections, failed to handle and store linens to prevent the spread of infection, and failed to ensure hygiene procedures were followed by staff when 4 of 4 staff members (Housekeeper D, Certified Nurse Assistant (CNA) A, and Licensed Practical Nurse (LPN) E and O) did not wear personal protective equipment (PPE) in a resident's room, when CNA A placed a dirty incontinent brief and a dirty incontinent pad on the resident's floor, and when CNA A and LPN E failed to perform hand hygiene.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to ensure staff maintained residents' dignity and respect when 2 of 13 staff members (Certified Nursing Assistant (CNA) A and CNA B) failed to knock and announce themselves before entering a resident's room during dining and during a random observation.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to provide effective housekeeping to maintain a sanitary environment for 10 of 59 resident rooms (Resident #7, #12, #26, #28, #41, #43, #51, #52, #66, #189).
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on policy review, medical record review, review of the ADL (Activities of Daily Living) Verification Worksheets, Night shift shower assignment sheet, and interview, the facility failed to ensure Activities of Daily Living (ADL) assistance related to bathing and showering was provided for 3 of 20 (Resident #31, #35 and #74) sampled residents reviewed for ADL care.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on policy review, medical record review, observation, and interview the facility failed to provide necessary treatment and services to promote the healing of a pressure ulcer wound for 2 of 4 sampled residents (Resident #73 and #189) reviewed for pressure ulcers. The facility failed to provide ordered wound care and failed to ensure a pressure reducing mattress was properly implemented.
- D Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on policy review, observations and interviews, the facility failed to ensure all licensed nurses independently demonstrated competency while providing care and services for 2 of 6 Nurses (Licensed Practical Nurse (LPN) L and LPN O) observed.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to store all drugs and biologicals in locked compartments when a medication cart was left unlocked and unattended for 1 of 7 medication storage areas (Medication Cart 1) and when medications were left at the resident's bedside for 1 of 23 sampled resident's rooms (Resident #19).
April 8, 2022Standard inspection · 8 citations
- E Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Inspectors wroteBased on policy review, medical record review, and interview, the facility failed to ensure the completion of a discharge summary with a recapitulation of the resident's stay, and failed to provide discharge instructions and reconciliation of medications to the residents' representatives on discharge from the facility for 3 of 3 sampled residents (Resident #84, #85, and #285) reviewed for discharge.
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to ensure a safe and secure environment and failed to ensure fall risk assessments were completed for 6 of 6 sampled residents (Resident #18, #28, #74, #184, #185, and #186) reviewed for accident hazards and falls.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on the Centers for Disease Control and Prevention (CDC) guidelines, Employee Time Punch Reports, Employee Screening Logs, and interview, the facility failed to follow CDC infection control guidelines to ensure practices to prevent the potential spread of COVID-19 when 27 of 106 staff members (Certified Nursing Assistant (CNA) #1, #2, #3, #4, #5, #6, #7, #8, #9, #10, #11, #12, #13, and #14, Registered Nurse (RN) #1, and Licensed Practical Nurse (LPN) #3, #4, #5, #6, #7 #8, #9, #10, #11, #12, #13, and #14) failed to complete screenings for the prevention and detection of COVID-19 prior to work for 16 of 17 days (3/19/2022, 3/20/2022, 3/22/2022, 3/23/2022, 3/24/2022, 3/25/2022, 3/26/2022, 3/27/2022, 3/28/2022, 3/29/2022, 3/30/2022, 3/31/2022, 4/1/2022, 4/2/2022, 4/3/2022, and 4/4/2022) reviewed. The facility had a census of 89.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on policy review, medical record review, and interview, the facility failed to notify the Responsible Party for 1 of 5 sampled residents (Resident #28) reviewed for accidents hazards.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on medical record review, observation, and interview, the facility failed to ensure the care plan was implemented and followed for fall interventions for 1 of 1 sampled resident (Resident #184) reviewed for falls.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to follow the facility's policy for monitoring weights for 1 of 5 sampled residents (Resident #67) reviewed for nutrition.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to follow the physician orders to monitor the oxygen flow rate for 1 of 4 residents (Resident #23) reviewed for respiratory services.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to ensure medications were securely locked, stored, and inaccessible to residents, unauthorized staff, and visitors when 2 of 9 medication storage areas (300 Hall Medication Cart and Treatment Cart) were found unlocked and unattended.
Fire safety inspections
12 fire safety citations on file: 7 on April 16, 2025, 5 on May 29, 2024.
Every fire safety citation12 citations
- E Ensure proper usage of power strips and extension cords.
- D Install emergency lighting that can last at least 1 1/2 hours.
- D Have properly located and lighted "Exit" signs.
- D Provide properly protected cooking facilities.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Install corridor and hallway doors that block smoke.
- D Develop and maintain an Emergency Preparedness Program (EP).
- D Create arrangements with other facilities to receive patients.
- D Provide emergency officials' contact information.
- D Conduct testing and exercise requirements.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Tennessee | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.54 | 3.80 | 3.86 |
| Registered nurses | 0.32 | 0.60 | 0.69 |
| All nursing staff on weekends | 3.18 | 3.31 | 3.42 |
| Nurse aides | 2.02 | ||
| Licensed practical nurses | 1.20 | ||
| Nursing staff turnover (share who left in a year) | 73.9% | 48.9% | 45.8% |
| Registered nurse turnover | 83.3% | 43.2% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.89 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.69 on weekdays and 3.18 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 5.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.48 in April to June 2025 to 3.54 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.54 | 0.32 | 3.69 | 3.18 | 5.3% | 0 of 90 | 103 |
| Oct to Dec 2025 | 3.83 | 0.34 | 4.00 | 3.37 | 15.6% | 0 of 92 | 93 |
| Jul to Sep 2025 | 3.50 | 0.30 | 3.66 | 3.10 | 19.3% | 0 of 92 | 91 |
| Apr to Jun 2025 | 3.48 | 0.35 | 3.66 | 3.04 | 14.7% | 0 of 91 | 80 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Tennessee, Jan to Mar 2026 | 3.75 | 0.56 | 3.95 | 3.27 | 4.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Tennessee | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 10.1 | 14.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.5 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.1 | 3.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.0 | 1.7 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 16.3 | 17.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.4 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 16.9 | 16.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 27.2 | 22.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 18.8 | 11.2 | 12.0 |
Owners and operators
Legal business name: HANALEI RIVER HOLDINGS LLC. CMS links this home to Links Healthcare Group, a group of 32 nursing homes averaging 3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Clawson, Scott | Indirect ownership interest | Individual | 01/01/2025 | |
| Earl, Steven | Indirect ownership interest | Individual | 01/01/2025 | |
| Sanofsky, Jack | Indirect ownership interest | Individual | 01/01/2025 | |
| 121 Physicians Dr Tn LLC | 5% or greater mortgage interest | Organization | 01/01/2025 | |
| Links Healthcare Group LLC | Operational/managerial control | Organization | 12/27/2024 | |
| Hammond, Jere | Operational/managerial control | Individual | 12/27/2024 | |
| Munchow, George | Operational/managerial control | Individual | 01/01/2025 | |
| Rodriguez, Curtis | Operational/managerial control | Individual | 01/01/2025 | |
| Tilford, Toby | Operational/managerial control | Individual | 01/01/2025 | |
| 121 Physicians Dr Tn LLC | Adp of the SNF | Organization | 12/27/2024 | |
| Links Healthcare Group LLC | Adp of the SNF | Organization | 01/02/2025 | |
| Hammond, Jere | Adp of the SNF | Individual | 01/02/2025 | |
| Munchow, George | Adp of the SNF | Individual | 01/01/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 11 problems in this area, most recently on April 16, 2025: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 7 problems in this area, most recently on April 16, 2025: "Allow resident to participate in the development and implementation of his or her person-centered plan of care."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on April 16, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 3 problems in this area, most recently on April 16, 2025: "Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.18 hours per resident per day, below the Tennessee average of 3.31.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Maplewood Health Care Center Jackson, 1.2 mi · 1 of 5 stars · 26 citations
- West Tennessee Post Acute Jackson, 3.7 mi · 4 of 5 stars · 12 citations
- Cypress Grove Post Acute Jackson, 3.8 mi · 4 of 5 stars · 20 citations
- Mission Convalescent Home Jackson, 4.9 mi · 3 of 5 stars · 20 citations
- Laurelwood Health Care Center Jackson, 6.1 mi · 1 of 5 stars · 20 citations
- Christian Care Center of Medina Medina, 6.5 mi · 1 of 5 stars · 28 citations
- W D Bill Manning Tennessee State Veterans Home Humboldt, 9.5 mi · 5 of 5 stars · 8 citations
- Avondale Health and Rehabilitation Center, LLC Humboldt, 11 mi · 2 of 5 stars · 19 citations
Tennessee contacts for a concern about a nursing home
These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Tennessee Health Facilities Commission, Division of Licensure and Regulation, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Tennessee Long-Term Care Ombudsman, Department of Disability and Aging, 877-236-0013. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Northbrooke Post Acute's Medicare star rating?
- CMS rates Northbrooke Post Acute 1 out of 5 stars overall, with 2 for health inspections, 1 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Northbrooke Post Acute get at its last inspection?
- 15 health deficiencies at the standard inspection on April 16, 2025. The Tennessee average is 4.4.
- Has Northbrooke Post Acute been fined?
- CMS lists no fines in the last three years.
- Does Northbrooke Post Acute accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Northbrooke Post Acute?
- CMS lists 13 owners and managers, and links the home to Links Healthcare Group. Legal business name: HANALEI RIVER HOLDINGS LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.