Laurelwood Health Care Center
200 Birch St., Jackson, TN 38301 · Madison County · (731) 422-5641
64 certified beds, about 48 residents a day · For profit - Corporation · Medicare and Medicaid since 1997
CMS Care Compare ratings, data as of September 1, 2026 · CCN 445413 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 22, 2026, inspectors cited 4 health deficiencies (the Tennessee average is 4.4, the national average 9.2).
Of 20 health citations since March 2024, 2 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).
CMS lists 2 fines totaling $154,105 in the last three years; the largest was $126,516, and the latest is dated January 22, 2026.
Nurses and nurse aides worked 3.82 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.34 of those hours.
60.0% of nursing staff left within the year CMS measured (Tennessee average 48.9%).
CMS links it to Ahava Healthcare, an affiliated group of 16 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 20 health citations on file.
January 22, 2026Standard inspection · 4 citations
- J Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on policy review, Maintenance Director Job Description review, https://weather.com review, National Library of Medicine website review, invoice review, medical record review, observation, and interview, the facility failed to ensure residents resided in a safe, clean, homelike, and comfortable environment with temperatures ranging from 71 degrees Fahrenheit (F) to 81 degrees F when resident room temperatures were measured ranging from 53 degrees F to 65 degrees F in 8 of 35 (Resident #11, #13, #14, #20, #27, #34, #40, #42, #45, #47, and #51) resident rooms observed during initial tour. The facility's failure to prevent dangerously cold room temperatures placed Residents #11, #13, #45, and #47, who were vulnerable and cognitively impaired residents, at an immediate jeopardy risk for weather induced complications. The census was 47. [...]
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on policy review, invoice review, medical record review, a list of residents who use the 100 Hall communal bathrooms, observation, and interview, the facility failed to promote and ensure dignity and quality of life was met for 3 of 4 residents (Resident #14, #29, and #34) sampled for activities of daily living.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to ensure practices to prevent the potential spread of infection were maintained when 4 of 4 communal bathrooms (100 Hall women's, 100 Hall men's, 200 Hall women's and 200 Hall men's) were observed with unsecured personal items, and without hand hygiene supplies, and when 2 of 2 nurses (Licensed Practical Nurse (LPN) A and LPN B) failed to use proper infection control measures during medication administration.
- E Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to provide a safe, functional, and sanitary environment for 4 of 4 (100 Hall men's and women's and 200 Hall men's and women's) communal bathrooms.
January 24, 2025Standard inspection · 7 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to ensure food was served under sanitary conditions when carbon covered cookware was used in the kitchen, the dishwasher thermometer failed to reach 120 degrees during the wash cycle, sanitation solution did not measure appropriately, when residents were served with unsanitary plates and silverware, when expired foods were found in the dry storage area and in the Emergency Food Supply. The facility had a census of 53, with 51 of those resident's receiving a lunch tray from the kitchen on 1/23/2025, and 49 receiving a breakfast tray on 1/24/2025.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on policy review, record review, and interview the facility failed to provide information to the residents regarding their right to refuse medical or surgical treatment or to formulate an advance directive for 6 of 24 (Resident #34, #40, #41, #42, #47 and #49) residents reviewed for Advance Directives.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on policy review, medical record review, and interview, it was determined the facility failed to have physician orders and failed to provide pressure ulcer/injury treatments for 1 of 4 (Resident #258) sampled residents reviewed for pressure ulcer/injuries.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on policy review, medical record review, and interview, the facility failed to take appropriate actions in accordance with the facility's policy when a fall occurred for 1 of 3 (Resident #5) reviewed for falls.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to provide care and services for an indwelling urinary catheter (a tube in the bladder that drains the urine) for 1 of 1 (Resident #258) sampled residents reviewed for indwelling catheters.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on policy review, medical record review, and interview, the facility failed to follow the facility's policy for monitoring weekly weights for 1 of 3 (Resident #1) sampled residents reviewed for nutritional status.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to ensure infection control practices were followed during medication administration when 1 of 3 Licensed Practical Nurse (LPN) A nurses failed to follow Enhanced Barrier Precautions (EBP) when administering PEG (percutaneous endoscopic gastrostomy) tube medications and failed to perform appropriate hand hygiene.
March 26, 2024Standard inspection, Complaint inspection · 9 citations
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteAMENDED 6.10.24 Based on policy review, Occupational Safety and Health Administration (OSHA) review, medical record review, observations, and interview, the facility failed to ensure the residents' environment was free of accidents and hazards when the facility failed to develop and implement care plan interventions to prevent falls for a resident with high risk of falls, supervise a cognitively impaired Resident, failed to monitor the Resident's condition post fall, and failed to provide care and services for 1 of 10 (Resident #42) sampled residents reviewed for falls. Resident #42 is a moderately cognitively impaired Resident who was ambulatory with a walker, fell on [DATE], and had complaints of right hip pain documented on 10/19/2023. [...]
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to provide effective housekeeping to maintain a sanitary environment for 8 of 35 resident's rooms (Resident #1, #2, #37, #43, #22, #39, #46, and #50), 1 of 4 communal bathrooms (200 Hall), and 1 of 3 scales (Standing Life Scale) observed.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to ensure food was stored, prepared, and served under sanitary conditions as evidenced by the paper towel dispenser not working, dirty trash cans, vent fans are coated with a thick grayish brown substance, large utensil holder dirty with package of crackers inside, greasy ice cream scoop, spice and condiment holder dirty with food crumbs, dirty kitchen floors, carbon build up on pots and pans, wet pans stacked on top of other pans, fryer baskets coated in yellow sticky substance; [...]
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on CDC (Centers for Disease Control and Prevention) guidelines, observation, and interview, the facility failed to ensure proper infection control practices were followed when 2 of 3 (Licensed Practical Nurse (LPN L and M) nurses failed to clean reusable equipment before use on residents during medication administration.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on policy review, job description review, medical record review, and interview, the facility failed to report injuries of unknown source to the state agency, adult protective services, law enforcement, and Ombudsman for 1 of 13 (Resident #42) sampled residents reviewed for abuse.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on policy review, job description review, medical record review, facility investigation, observation and interview, the facility failed to thoroughly investigate an unwitnessed fall with injury and bruises of unknown source in order to identify possible factors of abuse and/or neglect for 1 of 13 sampled residents (Resident #42) reviewed for abuse/neglect.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on policy review, medical record review, and interview, the facility failed to conduct Care Plan meetings for 1 of 14 (Resident #356) sampled residents and failed to update the care plan for 1 of 14 (Resident #42) sampled residents reviewed for care planning.
- D Provide appropriate foot care.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to provide podiatry care and services for 1 of 1 (Resident #46) sampled residents reviewed for podiatry services.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to provide care and services to maintain adequate nutritional status via enteral feeding (nutrition provided via use of a gastric feeding tube) for 1 of 3 (Resident #11) sampled residents reviewed for enteral feeding.
Fire safety inspections
4 fire safety citations on file: 1 on January 22, 2026, 1 on January 24, 2025, 2 on March 26, 2024.
Every fire safety citation4 citations
- D Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Install emergency lighting that can last at least 1 1/2 hours.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Ensure proper usage of power strips and extension cords.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| January 22, 2026 | Fine | $27,589 |
| March 26, 2024 | Fine | $126,516 |
| March 26, 2024 | Payment Denial | 21 days from March 29, 2024 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Tennessee | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.82 | 3.80 | 3.86 |
| Registered nurses | 0.34 | 0.60 | 0.69 |
| All nursing staff on weekends | 3.17 | 3.31 | 3.42 |
| Nurse aides | 2.23 | ||
| Licensed practical nurses | 1.26 | ||
| Nursing staff turnover (share who left in a year) | 60.0% | 48.9% | 45.8% |
| Registered nurse turnover | 66.7% | 43.2% | 42.9% |
| Administrators who left | 2 |
CMS expects 3.34 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.09 on weekdays and 3.17 on weekends, 22% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.61 in April to June 2025 to 3.82 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.82 | 0.34 | 4.09 | 3.17 | 0.1% | 0 of 90 | 48 |
| Oct to Dec 2025 | 3.61 | 0.30 | 3.81 | 3.08 | 6.1% | 0 of 92 | 51 |
| Jul to Sep 2025 | 3.48 | 0.34 | 3.70 | 2.93 | 3.2% | 0 of 92 | 51 |
| Apr to Jun 2025 | 3.61 | 0.29 | 3.84 | 3.03 | 3.2% | 0 of 91 | 51 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Tennessee, Jan to Mar 2026 | 3.75 | 0.56 | 3.95 | 3.27 | 4.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Tennessee | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 16.1 | 14.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.4 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.1 | 3.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 6.9 | 1.7 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 14.4 | 17.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.5 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 45.5 | 16.9 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.0 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 4.1 | 1.6 | 1.8 |
Owners and operators
Legal business name: LHC, INC.. CMS links this home to Ahava Healthcare, a group of 16 nursing homes averaging 2.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Labin, Shiya | 5% or greater direct ownership interest | Individual | 15% | 01/01/2017 |
| Neuman, Benjamin | 5% or greater direct ownership interest | Individual | 15% | 01/01/2017 |
| Niederman, Anshel | 5% or greater direct ownership interest | Individual | 30% | 01/01/2017 |
| Niederman, Anshel | Managing control - governing body | Individual | 01/01/2017 | |
| Niederman, Anshel | Corporate officer | Individual | 01/01/2017 | |
| King, James | Operational/managerial control | Individual | 01/01/2025 | |
| Moore, Lori | Operational/managerial control | Individual | 03/30/2025 | |
| King, James | Adp of the SNF | Individual | 03/28/2025 | |
| Moore, Lori | Adp of the SNF | Individual | 01/23/2026 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on January 24, 2025: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on January 22, 2026: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on January 22, 2026: "Provide and implement an infection prevention and control program."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on January 24, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.17 hours per resident per day, below the Tennessee average of 3.31.
- How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.
Other nursing homes nearby
- Mission Convalescent Home Jackson, 1.2 mi · 3 of 5 stars · 20 citations
- Cypress Grove Post Acute Jackson, 2.7 mi · 4 of 5 stars · 20 citations
- West Tennessee Post Acute Jackson, 2.8 mi · 4 of 5 stars · 12 citations
- Maplewood Health Care Center Jackson, 5.1 mi · 1 of 5 stars · 26 citations
- Northbrooke Post Acute Jackson, 6.1 mi · 1 of 5 stars · 32 citations
- Christian Care Center of Medina Medina, 10 mi · 1 of 5 stars · 28 citations
- Henderson Health and Rehabilitation Center Henderson, 15.2 mi · 1 of 5 stars · 16 citations
- W D Bill Manning Tennessee State Veterans Home Humboldt, 15.3 mi · 5 of 5 stars · 8 citations
Tennessee contacts for a concern about a nursing home
These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Tennessee Health Facilities Commission, Division of Licensure and Regulation, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Tennessee Long-Term Care Ombudsman, Department of Disability and Aging, 877-236-0013. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Laurelwood Health Care Center's Medicare star rating?
- CMS rates Laurelwood Health Care Center 1 out of 5 stars overall, with 1 for health inspections, 2 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Laurelwood Health Care Center get at its last inspection?
- 4 health deficiencies at the standard inspection on January 22, 2026. The Tennessee average is 4.4.
- Has Laurelwood Health Care Center been fined?
- Yes. CMS lists 2 fines totaling $154,105 in the last three years.
- Does Laurelwood Health Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Laurelwood Health Care Center?
- CMS lists 9 owners and managers, and links the home to Ahava Healthcare. Legal business name: LHC, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.