Westerwood Rehabilitation
5757 Ponderosa Drive, Columbus, OH 43231 · Franklin County · (614) 890-8282
75 certified beds, about 61 residents a day · For profit - Corporation · Medicare and Medicaid since 1978
CMS high performing icon Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
5 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 365399 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 12, 2026, inspectors cited 7 health deficiencies (the Ohio average is 10.5, the national average 9.2).
None of its 19 health citations since April 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.32 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.87 of those hours.
30.8% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to United Church Homes, an affiliated group of 9 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
204/22
112/23
201/24
504/24
105/24
105/25
702/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 19 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
18D
1E
0F
Potential for minimal harm
0A
0B
0C
February 12, 2026Standard inspection · 7 citations
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review and interview, the facility failed to ensure residents were made aware of which skilled services were ending. This affected three residents (#84, #85, and #86) of three residents reviewed for advanced beneficiary notices. The facility census was 55.
- D Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Inspectors wroteBased on record review, staff interviews, and policy review, the facility failed to ensure the Minimum Data Set (MDS) assessment was accurately coded for skin conditions. This affected one resident (#4) of two residents reviewed for skin assessment accuracy. The facility census was 55.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interviews, and record review, the facility failed to ensure a Resident (#10) was assessed and monitored for bruising, Resident (#35) had on compression stockings for edema. This affected two residents (#10, #35) of the four residents reviewed for quality of care. The facility census was 55.
- D Assist a resident in gaining access to vision and hearing services.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure Resident (#35) received the proper treatment and assistive devices to maintain hearing abilities. This affected one resident (#35) of the one resident reviewed for communication and sensory. The facility census was 55.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, review of physician orders, and interviews, the facility failed to ensure alternating air mattresses were on the ordered settings. This affected one resident (#72) of three residents reviewed for risk of pressure ulcer. The facility census was 55.
- D Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observation, review of physician orders, observations, and interviews, the facility failed to ensure residents were provided the correct diet texture. This affected one resident (#52) of four residents who were ordered a pureed diet. The facility census was 55.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review and interview the facility failed to maintain an accurate medical record. This affected one resident (#75) of two residents reviewed for hospitalization. The facility census was 55.
May 30, 2025Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview, record review and facility policy, the facility failed to have a treatment order in place for a burn abrasion for one resident (#10) out of three residents reviewed for treatment orders for skin alterations on admission. The facility census was 61.
May 21, 2024Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteTHE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NONCOMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on medical record review, interview and facility policy review, the facility failed to ensure Resident #10 was transferred in a safe manner and as per the resident's plan of care and facility policy with two staff via a mechanical (Hoyer) lift to prevent a potential accident. This affected one resident (#10) of four residents reviewed for accident hazards. The facility census was 59.
April 4, 2024Standard inspection, Complaint inspection · 5 citations
- D Provide activities to meet all resident's needs.
Inspectors wroteBased on medical record review, resident and staff interview, and observation, the facility failed to ensure residents were provided with activities to meet their needs. This affected one resident (Resident #32) of four residents reviewed for activities. The facility census was 62.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on medical record review, observation, and staff interview, the facility failed to obtain a physician order for a right arm sling prior to use. This affected one (Resident #116) out of two residents reviewed for limited mobility. The facility census was 62.
- D Provide routine and 24-hour emergency dental care for each resident.
Inspectors wroteBased on medical record review, resident and staff interviews, and facility policy review, the facility failed to ensure residents were provided with timely dental services. This affected one (Resident #116) out of one resident reviewed for dental services. The facility census was 62.
- D Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Inspectors wroteBased on medical record review, review of a lunch tray ticket, observation, and staff interview, the facility failed to ensure was provided meals as preferred. This affected one resident (#4) of five residents reviewed for nutrition. The facility census was 62.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on medical record review, review of hospital records, observation, staff interview, facility policy review, and review of Centers for Disease Control and Prevention guidance, the facility failed to staff practiced proper infection control practices while assisting residents with meals. This affected one (Resident #4) out of three residents reviewed for transmission based precautions. The facility census was 62.
January 11, 2024Complaint inspection · 2 citations
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review, resident representative and staff interviews, review of the hospice contract, and facility policy review, the facility failed to ensure hospice communication notes were available and a part of the medical record for one resident (Resident #59). The facility also failed to timely notify the hospice provider of medication changes for one resident (Resident #59). This affected one resident (Resident #59) of three reviewed for hospice services. The facility census was 61. Findings Include: Review of the closed medical record for Resident #59 revealed an admission date on [DATE] and a discharge date on [DATE] due to the resident passing away. [...]
- D Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Inspectors wroteBased on record review, staff interviews, review of the hospice contract, and facility policy review, the facility failed to follow the hospice agreement in place for one resident's (Resident #59) hospice provider. This affected one (Resident #59) of three residents reviewed for hospice services. The facility census was 61. Findings Include: Review of the closed medical record for Resident #59 revealed an admission date on [DATE] and a discharge date on [DATE] due to the resident passing away. [...]
December 6, 2023Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on medical record review, interview, and facility policy review, the facility failed to report an allegation of abuse to the state agency as required for one resident (#65). This affected one (Resident #65) of one resident reviewed for abuse. The facility census was 63. Findings Include: Review of the medical record for the Resident #65 revealed an initial admission date of 11/07/23 with diagnoses including fracture of shaft of humerus, left arm, anemia, chronic kidney disease, obstructive sleep apnea, diabetes mellitus, hypertension, hyperlipidemia, gastro-esophageal reflux disease, dysphagia, generalized muscle weakness, history of falling, pain and secondary hyperparathyroidism of renal origin. The resident discharged against medical advice (AMA) on 11/11/23. [...]
April 7, 2022Standard inspection · 2 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, facility policy and procedure review and interview the facility failed to ensure altered textured food items were prepared in accordance with professional standards for food service safety to prevent contamination and/or food borne illness. This affected 16 residents (#2, #4, #5, #9, #21, #23, #28, #30, #31, #32, #36, #40, #44, #51, #115 and #210) of 16 residents identified to receive altered textured diets in the facility. The facility census was 56.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, facility policy and procedure review, facility Infection Control Program review and interview the facility failed to maintain adequate infection control practices when checking resident blood sugars using a shared glucose meter (glucometer) including proper handwashing and disinfecting of the glucometer to prevent the spread of infection. This affected one resident (#31) and had the potential to affect one additional resident (#18) who received blood glucose monitoring using the shared glucometer on the unit.
Fire safety inspections
9 fire safety citations on file: 3 on February 12, 2026, 2 on April 4, 2024, 4 on April 7, 2022.
Every fire safety citation9 citations
- F Provide properly protected cooking facilities.
- E Install corridor and hallway doors that block smoke.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- C Have properly located and lighted "Exit" signs.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.32 | 3.69 | 3.86 |
| Registered nurses | 0.87 | 0.64 | 0.69 |
| All nursing staff on weekends | 3.88 | 3.28 | 3.42 |
| Nurse aides | 2.57 | ||
| Licensed practical nurses | 0.89 | ||
| Nursing staff turnover (share who left in a year) | 30.8% | 48.7% | 45.8% |
| Registered nurse turnover | 14.3% | 43.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.87 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.50 on weekdays and 3.88 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.38 in April to June 2025 to 4.32 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.32 | 0.87 | 4.50 | 3.88 | 0.0% | 0 of 90 | 61 |
| Oct to Dec 2025 | 4.27 | 0.91 | 4.42 | 3.88 | 0.0% | 0 of 92 | 62 |
| Jul to Sep 2025 | 4.30 | 0.92 | 4.49 | 3.84 | 0.0% | 0 of 92 | 62 |
| Apr to Jun 2025 | 4.38 | 0.96 | 4.54 | 3.96 | 0.0% | 0 of 91 | 59 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 6.0 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.7 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.4 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.2 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 0.0 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.7 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.7 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 21.6 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 5.7 | 12.9 | 12.0 |
Owners and operators
Legal business name: FRIENDSHIP VILLAGE OF COLUMBUS OHIO INC. CMS links this home to United Church Homes, a group of 9 nursing homes averaging 3.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Chanak, Laura | W-2 managing employee | Individual | 01/01/2015 | |
| Eley, Aubrey | W-2 managing employee | Individual | 01/01/2015 | |
| Chanak, Laura | Corporate director | Individual | 10/01/2013 | |
| Eley, Aubrey | Corporate director | Individual | 05/21/2014 | |
| United Church Homes Management, Inc. | Operational/managerial control | Organization | 01/01/2015 | |
| Eley, Aubrey | Operational/managerial control | Individual | 05/13/2014 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on February 12, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on February 12, 2026: "Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on February 12, 2026: "Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on April 4, 2024: "Provide and implement an infection prevention and control program."
Other nursing homes nearby
- Forest Hills Center Columbus, 0.5 mi · 2 of 5 stars · 60 citations
- Westerville Post Acute Westerville, 1.4 mi · 1 of 5 stars · 64 citations
- The Laurels of Walden Park Columbus, 2.1 mi · 1 of 5 stars · 52 citations
- Inniswood Health and Rehabilitation Westerville, 2.4 mi · 3 of 5 stars · 33 citations
- Buckeye Terrace Rehabilitation and Nursing Center Westerville, 2.8 mi · 2 of 5 stars · 72 citations
- Landings of Westerville Health and Rehab the Westerville, 3.3 mi · 5 of 5 stars · 7 citations
- Laurels of Worthington, the Worthington, 4.2 mi · 4 of 5 stars · 34 citations
- Laurels of Norworth the Worthington, 4.3 mi · 2 of 5 stars · 36 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is Westerwood Rehabilitation's Medicare star rating?
- CMS rates Westerwood Rehabilitation 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Westerwood Rehabilitation get at its last inspection?
- 7 health deficiencies at the standard inspection on February 12, 2026. The Ohio average is 10.5.
- Has Westerwood Rehabilitation been fined?
- CMS lists no fines in the last three years.
- Does Westerwood Rehabilitation accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Westerwood Rehabilitation?
- CMS lists 6 owners and managers, and links the home to United Church Homes. Legal business name: FRIENDSHIP VILLAGE OF COLUMBUS OHIO INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.