Home / South Carolina / Lancaster
White Oak Manor - Lancaster
253 Craig Manor Road, Lancaster, SC 29720 · Lancaster County · (803) 286-1464
132 certified beds, about 122 residents a day · For profit - Corporation · Medicare and Medicaid since 1967
CMS Care Compare ratings, data as of September 1, 2026 · CCN 425017 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 29, 2026, inspectors cited 1 health deficiency (the South Carolina average is 3.7, the national average 9.2).
None of its 7 health citations since September 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.13 hours per resident per day, against 3.84 across South Carolina and 3.86 nationally. Registered nurses accounted for 0.39 of those hours.
32.8% of nursing staff left within the year CMS measured (South Carolina average 45.9%).
CMS links it to National Healthcare Corporation, an affiliated group of 71 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 7 health citations on file.
May 29, 2026Standard inspection · 1 citation
- D Provide activities to meet all resident's needs.
Inspectors wroteBased on observations, record review, and interviews, the facility failed to provide an ongoing activity program, including both group and individual activities, to meet the needs of one of five residents (Resident (R) 45) reviewed for activities out of a total of 26 sample residents. The failure created the potential for R45 to miss activities of interest and opportunities to be out of bed and out of her room for group activities identified as preferred, and to experience difficulty independently watching television due to the placement of the resident's television.
May 6, 2025Standard inspection · 4 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on review of the facility policy, observations, and interviews, the facility failed to ensure the kitchen was free of expired food items.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and review of facility policy, the facility failed to ensure staff did not refer to Resident (R)65 as a feeder during meals, for one (1) of one (1) dependent resident. Additionally, the facility failed to ensure that residents were able to use the bathroom in their rooms, causing R27 to be incontinent of bowel and bladder, for 1 of 1 dependent resident.
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on observation, interview, and review of the facility's policy, the facility failed to monitor and manage Resident (R)64's pain to the extent possible in accordance with the comprehensive assessment and care plan, as well as professional standards of practice, for 1 of 1 resident reviewed for pain.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and review of facility policy, the facility failed to ensure that all drugs and biologicals were stored in locked compartments for one of one resident, Resident (R)57.
September 14, 2023Standard inspection · 2 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, staff interviews, and facility policy review, the facility failed to ensure dishware/utensils were cleaned, storage areas were cleaned, and the oven was cleaned in accordance with professional standards for 121 census residents who received meals from the kitchen. These failures had the potential to lead to food-borne illness among all facility residents.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, record review, staff interview, and facility policy review, the facility failed to ensure that one (Resident (R)20) of one resident reviewed for dysphagia had a care plan in place for the diagnosis of dysphagia.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | South Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.13 | 3.84 | 3.86 |
| Registered nurses | 0.39 | 0.63 | 0.69 |
| All nursing staff on weekends | 3.52 | 3.33 | 3.42 |
| Nurse aides | 2.74 | ||
| Licensed practical nurses | 1.00 | ||
| Nursing staff turnover (share who left in a year) | 32.8% | 45.9% | 45.8% |
| Registered nurse turnover | 37.5% | 42.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.49 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.38 on weekdays and 3.52 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.58 in April to June 2025 to 4.13 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.13 | 0.39 | 4.38 | 3.52 | 0.0% | 0 of 90 | 122 |
| Oct to Dec 2025 | 3.94 | 0.39 | 4.14 | 3.45 | 0.0% | 0 of 92 | 123 |
| Jul to Sep 2025 | 3.86 | 0.46 | 4.07 | 3.32 | 0.0% | 0 of 92 | 125 |
| Apr to Jun 2025 | 3.58 | 0.43 | 3.80 | 3.02 | 0.0% | 0 of 91 | 126 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| South Carolina, Jan to Mar 2026 | 3.62 | 0.53 | 3.81 | 3.13 | 7.2% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | South Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 10.7 | 11.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.1 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.9 | 1.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.6 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.6 | 12.7 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.0 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 11.1 | 15.3 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 16.1 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.4 | 13.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.2 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 1.8 | 1.8 |
Owners and operators
Legal business name: NHC HEALTHCARE/LANCASTER LLC. CMS links this home to National Healthcare Corporation, a group of 71 nursing homes averaging 4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Abernathy, James | Indirect ownership interest | Individual | 08/01/2024 | |
| Adams, Robert | Indirect ownership interest | Individual | 08/01/2024 | |
| Adams, William | Indirect ownership interest | Individual | 08/01/2024 | |
| Flatt, Ben | Indirect ownership interest | Individual | 08/01/2024 | |
| Flatt, Stephen | Indirect ownership interest | Individual | 08/01/2024 | |
| Hassan, Emil | Indirect ownership interest | Individual | 08/01/2024 | |
| Kidd, Brian | Indirect ownership interest | Individual | 08/01/2024 | |
| Laroche, Richard | Indirect ownership interest | Individual | 01/13/1998 | |
| McCreary, Josh | Indirect ownership interest | Individual | 08/01/2024 | |
| Trail, Sandra | Indirect ownership interest | Individual | 08/01/2024 | |
| Healthpro Hermitage LLC | Operational/managerial control | Organization | 04/24/2017 | |
| National Healthcare Corporation | Operational/managerial control | Organization | 08/01/2024 | |
| Chittenden, Tamara | Operational/managerial control | Individual | 08/01/2024 | |
| Dodson, Vicki | Operational/managerial control | Individual | 08/01/2024 | |
| Flatt, Stephen | Operational/managerial control | Individual | 08/01/2024 | |
| Forsey, Gregory | Operational/managerial control | Individual | 08/01/2024 | |
| Kidd, Brian | Operational/managerial control | Individual | 08/01/2024 | |
| McGriff, Latoya | Operational/managerial control | Individual | 07/11/2025 | |
| Skinner, Jeff | Operational/managerial control | Individual | 08/01/2024 | |
| Flatt, Stephen | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 08/03/2026 | |
| Blackrock Inc | Adp of the SNF | Organization | 08/01/2024 | |
| Dimensional Fund Advisors LP | Adp of the SNF | Organization | 08/01/2024 | |
| Morgan Stanley | Adp of the SNF | Organization | 08/01/2024 | |
| National Health Corporation | Adp of the SNF | Organization | 08/01/2024 | |
| National Healthcare Corporation | Adp of the SNF | Organization | 08/01/2024 | |
| NHC-Op LP | Adp of the SNF | Organization | 08/01/2024 | |
| Vanguard Group Inc | Adp of the SNF | Organization | 08/01/2024 | |
| Chittenden, Tamara | Adp of the SNF | Individual | 08/01/2024 | |
| Dodson, Vicki | Adp of the SNF | Individual | 08/01/2024 | |
| Forsey, Gregory | Adp of the SNF | Individual | 08/01/2024 | |
| Kidd, Brian | Adp of the SNF | Individual | 08/01/2024 | |
| McGriff, Latoya | Adp of the SNF | Individual | 07/11/2025 | |
| Skinner, Jeff | Adp of the SNF | Individual | 04/15/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on May 29, 2026: "Provide activities to meet all resident's needs."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on May 6, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on May 6, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on May 6, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
Other nursing homes nearby
- Lancaster Health and Rehabilitation Lancaster, 3.5 mi · 1 of 5 stars · 15 citations
- White Oak of Waxhaw Waxhaw, 12.4 mi · 5 of 5 stars · 0 citations
- Pavilion Health Center at Brightmore Charlotte, 20.2 mi · 2 of 5 stars · 31 citations
- Westminster Health & Rehab Center Rock Hill, 20.2 mi · 3 of 5 stars · 11 citations
- Magnolia Manor - Rock Hill Rock Hill, 20.4 mi · 2 of 5 stars · 18 citations
- Monroe Rehabilitation Center Monroe, 20.5 mi · 2 of 5 stars · 21 citations
- Rock Hill Post Acute Care Center Rock Hill, 20.6 mi · 5 of 5 stars · 7 citations
- Jesse Helms Nursing Center Monroe, 21.1 mi · 5 of 5 stars · 5 citations
South Carolina contacts for a concern about a nursing home
These are the official offices in South Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: South Carolina Department of Public Health, Healthcare Quality, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: South Carolina Long Term Care Ombudsman Program, Department on Aging, 1-800-868-9095. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: SC Survey and Certification Public CMS-2567 Search, where South Carolina publishes its own records on licensed homes.
Common questions
- What is White Oak Manor - Lancaster's Medicare star rating?
- CMS rates White Oak Manor - Lancaster 5 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did White Oak Manor - Lancaster get at its last inspection?
- 1 health deficiency at the standard inspection on May 29, 2026. The South Carolina average is 3.7.
- Has White Oak Manor - Lancaster been fined?
- CMS lists no fines in the last three years.
- Does White Oak Manor - Lancaster accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns White Oak Manor - Lancaster?
- CMS lists 33 owners and managers, and links the home to National Healthcare Corporation. Legal business name: NHC HEALTHCARE/LANCASTER LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.