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Assisted living / New York / Utica

Adirondack Manor HFA D.B.A. Willow Park HFA

1550 Herkimer Road, Utica, NY 13502 · Oneida County · (315) 732-2257

Adult home · licensed for 60 residents · Licensed since 1997

Assisted Living Program (ALP): 54 beds
49inspections, 2022 to 2026
137violations cited, 2022 to 2026
0enforcement actions
60licensed capacity

New York State Department of Health data as of October 8, 2026 · Certificate 510-F-055 · See the state record

The record in brief

Adirondack Manor HFA D.B.A. Willow Park HFA is an adult home, one of the two kinds of adult care facility New York licenses, with 60 beds on its operating certificate, including 54 ALP.

Between April 1, 2022 and March 31, 2026 the Department of Health cited 137 violations from 49 inspections; the latest report was issued on March 23, 2026.

The state lists no enforcement actions against the operator in that period.

State inspections

The Department of Health's own summary: "A total of 137 violations resulted from 49 inspections of this facility from April 1, 2022 through March 31, 2026, including 17 inspections resulting in no violations."

March 23, 2026Complaint Survey · 1 violation · Plan/Notice of Correction Under Review
  1. §
    Resident services
    18 NYCRR 487.7 (d) (1) (x)
March 2, 2026Complaint Survey · 5 violations · Plan/Notice of Correction Under Review
  1. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  2. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
  3. §
    Environmental standards
    18 NYCRR 487.11 (k) (9)
  4. §
    Environmental standards
    18 NYCRR 487.11 (m) (2)
  5. §
    Disaster and emergency planning
    18 NYCRR 487.12 (a-b)
February 6, 2026Relicensure, Complaint, Follow-up Survey · 25 violations · Plan/Notice of Correction Under Review
  1. §
    General requirements
    18 NYCRR 402.4(a)(1)
  2. §
    Admission standards
    18 NYCRR 487.4 (c) (5)
  3. §
    Admission standards
    18 NYCRR 487.4 (h) (2-4)
  4. §
    Resident services
    18 NYCRR 487.7 (d) (1) (iv)
  5. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  6. §
    Resident services
    18 NYCRR 487.7 (g) (1) (i)
  7. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
  8. §
    Personnel
    18 NYCRR 487.9 (a) (3)
  9. §
    Personnel
    18 NYCRR 487.9 (a) (8)
  10. §
    Personnel
    18 NYCRR 487.9 (a) (15)
  11. §
    Personnel
    18 NYCRR 487.9 (c) (8)
  12. §
    Personnel
    18 NYCRR 487.9 (d) (1)
  13. §
    Personnel
    18 NYCRR 487.9 (g) (4)
  14. §
    Environmental standards
    18 NYCRR 487.11 (f) (19)
  15. §
    Environmental standards
    18 NYCRR 487.11 (h) (5)
  16. §
    Environmental standards
    18 NYCRR 487.11 (j) (1-3)
  17. §
    Environmental standards
    18 NYCRR 487.11 (k) (1-3)
  18. §
    Environmental standards
    18 NYCRR 487.11 (k) (11)
  19. §
    Disaster and emergency planning
    18 NYCRR 487.12 (a-b)
  20. §
    Disaster and emergency planning
    18 NYCRR 487.12 (f)
  21. §
    Disaster and emergency planning
    18 NYCRR 487.12 (g)
  22. §
    Disaster and emergency planning
    18 NYCRR 487.12 (h)
  23. §
    Admission and retention standards
    18 NYCRR 494.4 (c)
  24. §
    Admission and retention standards
    18 NYCRR 494.4 (h)
  25. §
    Admission and retention standards
    18 NYCRR 494.4 (k)
February 4, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 6, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
December 11, 2025Other Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Inspection
    18 NYCRR 486.2 (j) (1-2)
December 3, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
November 4, 2025Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Personnel
    18 NYCRR 494.6 (c)(1)
October 21, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
September 16, 2025Relicensure, Complaint Survey · 19 violations · Plan/Notice of Correction Approved
  1. §
    General requirements
    18 NYCRR 402.4(a)(1)
  2. §
    Admission standards
    18 NYCRR 487.4 (h) (2-4)
  3. §
    Resident services
    18 NYCRR 487.7 (d) (1) (iv)
  4. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  5. §
    Resident services
    18 NYCRR 487.7 (g) (1) (i)
  6. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
  7. §
    Personnel
    18 NYCRR 487.9 (a) (8)
  8. §
    Personnel
    18 NYCRR 487.9 (a) (15)
  9. §
    Records and reports
    18 NYCRR 487.10 (c) (1-3)
  10. §
    Environmental standards
    18 NYCRR 487.11 (f) (19)
  11. §
    Environmental standards
    18 NYCRR 487.11 (h) (5)
  12. §
    Environmental standards
    18 NYCRR 487.11 (j) (1-3)
  13. §
    Environmental standards
    18 NYCRR 487.11 (k) (1-3)
  14. §
    Environmental standards
    18 NYCRR 487.11 (k) (15)
  15. §
    Disaster and emergency planning
    18 NYCRR 487.12 (a-b)
  16. §
    Disaster and emergency planning
    18 NYCRR 487.12 (f)
  17. §
    Disaster and emergency planning
    18 NYCRR 487.12 (g)
  18. §
    Disaster and emergency planning
    18 NYCRR 487.12 (h)
  19. §
    Admission and retention standards
    18 NYCRR 494.4 (c)
July 29, 2025Complaint Survey · 2 violations · Plan/Notice of Correction Approved
  1. §
    Admission standards
    18 NYCRR 487.4 (h) (2-4)
  2. §
    Resident services
    18 NYCRR 487.7 (f) (5)
July 10, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
July 3, 2025Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (f) (5)
June 24, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
April 8, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
March 24, 2025Other Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Operating certificates
    18 NYCRR 485.5 (l)(m)(n)(1-3)
March 24, 2025Complaint Survey · 2 violations · Plan/Notice of Correction Approved
  1. §
    Environmental standards
    18 NYCRR 487.11 (k) (1-3)
  2. §
    Environmental standards
    18 NYCRR 487.11 (k) (9)
February 26, 2025Relicensure, Follow-up Survey · 6 violations · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  2. §
    Resident services
    18 NYCRR 487.7 (f) (8)
  3. §
    Personnel
    18 NYCRR 487.9 (a) (3)
  4. §
    Records and reports
    18 NYCRR 487.10 (c) (1-3)
  5. §
    Environmental standards
    18 NYCRR 487.11 (j) (1-3)
  6. §
    Disaster and emergency planning
    18 NYCRR 487.12 (a-b)
January 15, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 14, 2025Complaint Survey · 2 violations · Plan/Notice of Correction Approved
  1. §
    Resident protections
    18 NYCRR 487.5 (a) (3) (xi)
  2. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
November 19, 2024Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Admission and retention standards
    18 NYCRR 494.4 (e)
October 3, 2024Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (f) (5)
September 26, 2024Complaint Survey · 2 violations · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
  2. §
    Admission and retention standards
    18 NYCRR 494.4 (e)
September 20, 2024Relicensure Survey · 17 violations · Plan/Notice of Correction Approved
  1. §
    General requirements
    18 NYCRR 402.4(b)(2)(i)
  2. §
    Criminal history record check process
    18 NYCRR 402.6(a)
  3. §
    Admission standards
    18 NYCRR 487.4 (c)(11)(vi)
  4. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  5. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
  6. §
    Food service
    18 NYCRR 487.8 (e) (1)
  7. §
    Personnel
    18 NYCRR 487.9 (a) (3)
  8. §
    Personnel
    18 NYCRR 487.9 (a) (8)
  9. §
    Records and reports
    18 NYCRR 487.10 (c) (1-3)
  10. §
    Records and reports
    18 NYCRR 487.10 (d) (1-2)
  11. §
    Environmental standards
    18 NYCRR 487.11 (h) (15)
  12. §
    Environmental standards
    18 NYCRR 487.11 (j) (1-3)
  13. §
    Environmental standards
    18 NYCRR 487.11 (k) (1-3)
  14. §
    Environmental standards
    18 NYCRR 487.11 (k) (13)
  15. §
    Disaster and emergency planning
    18 NYCRR 487.12 (a-b)
  16. §
    Disaster and emergency planning
    18 NYCRR 487.12 (f)
  17. §
    Admission and retention standards
    18 NYCRR 494.4 (f-g)
August 29, 2024Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Environmental standards
    18 NYCRR 487.11 (k) (1-3)
June 24, 2024Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
June 17, 2024Other Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Records and reports
    18 NYCRR 485.11 (b)
June 14, 2024Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (f) (5)
May 31, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
April 30, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
April 24, 2024Complaint Survey · 2 violations · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  2. §
    Resident services
    18 NYCRR 487.7 (f) (8)
March 22, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
March 22, 2024Relicensure, Complaint, Follow-up Survey · 7 violations · Plan/Notice of Correction Approved
  1. §
    General requirements
    18 NYCRR 402.4(b)(2)(i)
  2. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  3. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
  4. §
    Personnel
    18 NYCRR 487.9 (a) (15)
  5. §
    Environmental standards
    18 NYCRR 487.11 (j) (1-3)
  6. §
    Environmental standards
    18 NYCRR 487.11 (k) (1-3)
  7. §
    Disaster and emergency planning
    18 NYCRR 487.12 (a-b)
March 13, 2024Complaint Survey · 3 violations · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (d) (12-13)
  2. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  3. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
January 16, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 8, 2024Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
December 5, 2023Relicensure, Complaint Survey · 15 violations · Plan/Notice of Correction Approved
  1. §
    Contracts
    18 NYCRR 485.10 (a) (5)
  2. §
    Admission standards
    18 NYCRR 487.4 (i)
  3. §
    Resident funds and valuables
    18 NYCRR 487.6 (c) (12)
  4. §
    Resident services
    18 NYCRR 487.7 (d) (1) (iv)
  5. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  6. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
  7. §
    Food service
    18 NYCRR 487.8 (c)
  8. §
    Personnel
    18 NYCRR 487.9 (a) (8)
  9. §
    Personnel
    18 NYCRR 487.9 (a) (15)
  10. §
    Personnel
    18 NYCRR 487.9 (c) (8)
  11. §
    Personnel
    18 NYCRR 487.9 (g) (4)
  12. §
    Environmental standards
    18 NYCRR 487.11 (j) (1-3)
  13. §
    Environmental standards
    18 NYCRR 487.11 (k) (1-3)
  14. §
    Disaster and emergency planning
    18 NYCRR 487.12 (a-b)
  15. §
    Disaster and emergency planning
    18 NYCRR 487.12 (f)
November 29, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
October 5, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
July 28, 2023Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Environmental standards
    18 NYCRR 487.11 (j) (1-3)
May 10, 2023Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
May 5, 2023Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Environmental standards
    18 NYCRR 487.11 (j) (1-3)
March 24, 2023Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
March 24, 2023Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (d) (1) (i)
February 24, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 24, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
April 29, 2022Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
April 28, 2022Complaint Survey · 3 violations · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  2. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
  3. §
    Records and reports
    18 NYCRR 487.10 (c) (1-3)
April 28, 2022Relicensure, Complaint Survey · 10 violations · Plan/Notice of Correction Approved
  1. §
    Department criminal history review
    18 NYCRR 402.7(a)(3)(i)
  2. §
    Notifications of criminal charges or convicti
    18 NYCRR 402.8
  3. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  4. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
  5. §
    Resident services
    18 NYCRR 487.7 (h) (2)
  6. §
    Personnel
    18 NYCRR 487.9 (a) (3)
  7. §
    Personnel
    18 NYCRR 487.9 (a) (8)
  8. §
    Personnel
    18 NYCRR 487.9 (f) (6)
  9. §
    Environmental standards
    18 NYCRR 487.11 (j) (1-3)
  10. §
    Environmental standards
    18 NYCRR 487.11 (k) (1-3)

Enforcement actions

The state lists no enforcement actions against the operator from April 1, 2022 to March 31, 2026.

Violations under dispute through the state's Inspection Review Process are not shown by the state. Regulation sections are Title 18 of New York's codes (NYCRR). Source: NYS Health Profiles.

Memory care

Certification on the operating certificateBedsSince
Assisted Living Program (ALP)54July 2022

Adirondack Manor HFA D.B.A. Willow Park HFA has no special needs (SNALR) or dementia beds on its certificate, so New York has not certified it for memory care. What memory care certification means.

A special needs assisted living residence (SNALR) serves people with special needs, including people with dementia or cognitive impairments, under an individualized service plan.health.ny.gov

An enhanced assisted living residence (EALR) lets residents age in place: it may admit or keep residents who need another person's physical help to walk or use stairs, depend on medical equipment and need frequent help from medical staff, or have chronic unmanaged incontinence.health.ny.gov

Costs

Adirondack Manor HFA D.B.A. Willow Park HFA is not a licensed assisted living residence, so New York's posted-rate rule does not apply to it. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

Assisted living residents in New York have the right to written notice of any fee increase at least 45 days before it takes effect, unless they agree in writing to a specific increase for added care, services or supplies.health.ny.gov

Under Public Health Law section 4656(7), signed February 14, 2025, an assisted living residence must post its monthly service rate and starting rent range in the facility and online.health.ny.gov

Website listed by the Department of Health: www.adirondackmanor.com

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. New York's Department of Health investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

New York's ombudsman program advocates for older adults and people with disabilities who live in nursing homes, assisted living and other licensed adult care homes.aging.ny.gov

To reach a New York long-term care ombudsman, call 1-855-582-6769.aging.ny.gov

Common questions

Is Adirondack Manor HFA D.B.A. Willow Park HFA licensed?
New York's Department of Health lists it as licensed, certificate 510-F-055, adult home, since May 29, 1997 (state data as of October 8, 2026).
How many residents can Adirondack Manor HFA D.B.A. Willow Park HFA care for?
Its licence is for 60 residents.
Has Adirondack Manor HFA D.B.A. Willow Park HFA had violations?
137 violations from 49 inspections from April 1, 2022 to March 31, 2026, per the New York State Department of Health.
Does Adirondack Manor HFA D.B.A. Willow Park HFA offer memory care?
Its operating certificate carries no special needs (SNALR) or dementia bed certification in the state file.

Sources

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