1445 Kemble Street, Utica, NY 13501 · Oneida County · (315) 732-0100
120 certified beds, about 116 residents a day · For profit - Corporation · Medicare and Medicaid since 1996
CMS Care Compare ratings, data as of September 1, 2026 · CCN 335794 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on December 10, 2024, inspectors cited 10 health deficiencies (the New York average is 8.1, the national average 9.2).
None of its 25 health citations since December 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.07 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 0.24 of those hours.
56.4% of nursing staff left within the year CMS measured (New York average 40.3%).
CMS links it to Centers Health Care, an affiliated group of 36 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 25 health citations on file.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure the providers wrote, signed, and dated their progress notes at each visit for one (1) of three (3) residents (Resident #1) reviewed. Specifically, Nurse Practitioner #4 initiated and completed a federally mandated visit on Resident #1 including a physical assessment, after Resident #1 was discharged to the hospital and did not return to the facility.
Inspectors wroteBased on observations, record review, and interviews during the recertification survey conducted 12/3/2024-12/10/2024, the facility did not ensure residents had the right to a dignified existence in a manner and an environment that promoted the maintenance or enhancement of quality of life for 4 of 5 residents (Residents #5, #58, #61, and #106) reviewed. Specifically, Resident #58 was not called by their preferred name and a certified nurse aide in the resident's room loudly communicated personal information to a nurse across the hall; Resident #61 was not provided with a toothbrush to complete oral care; and Residents #5 and #106 were transported backwards in their wheelchairs.
Inspectors wroteBased on observation, interview, and record review during the recertification survey conducted 12/3/2024-12/10/2024, the facility did not ensure each resident had the right to be fully informed in a language that they can understand for 1 of 1 resident (Resident #104) reviewed. Specifically, Resident #104's primary language was not English, and the resident was not fully informed of their health care status in a language they understood, and communication tools were not used by direct care staff to determine the resident's needs.
Inspectors wroteBased on observation, record review, and interview during the recertification survey conducted 12/3/2024 -12/10/2024, the facility did not ensure a safe, clean, comfortable, and homelike environment for 1 of 3 units (3rd Floor) reviewed. Specifically, the 3rd Floor had multiple unclean floors and walls, damaged walls, and unpleasant odors.
Inspectors wroteBased on observations, record review, and interviews during the recertification survey conducted 12/3/2024-12/10/2024, the facility did not develop and implement a comprehensive person-centered care plan that included measurable objectives to meet medical, nursing, and mental and psychosocial needs for 3 of 6 residents (Residents #58, #100, and #101) reviewed. Specifically, Resident #100 had a physician order to receive nothing by mouth and was care planned to be offered a bedtime snack; Resident #58 did not have a comprehensive care plan that addressed their diagnosis of liver disease, their care plan was not updated when their transfer status changed, and they did not have fall mats as planned; Resident #101 had physician orders for an antipsychotic medication and did not have a care plan to address the medication and non-pharmacological interventions.
Inspectors wroteBased on observations, record review, and interviews during the recertification survey conducted 12/3/2024-12/10/2024, the facility did not ensure residents who were unable to carry out activities of daily living received the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for 1 of 4 residents (Resident #86) reviewed. Specifically, Resident #86 had unclean and untrimmed fingernails.
Inspectors wroteBased on observations, record review, and interviews during the recertification survey conducted 12/3/2024-12/10/2024, the facility did not ensure ongoing provision of programs to support each resident in their choices of activities, designed to meet the interests of and support the physical, mental, and psychosocial well-being of each resident for 2 of 5 residents (Residents #100 and #101) reviewed. Specifically, Resident #101 was not invited to or assisted to attend activities that were meaningful to them and met their interests and preferences; and Resident #100 was not provided with in-room stimulation that met their interests and preferences.
Inspectors wroteBased on observations, record review, and interviews during the recertification survey conducted 12/3/2024-12/10/2024, the facility did not ensure a resident who was fed by enteral means (tube feeding, delivery of nutrition directly to the stomach or small intestine) received the appropriate treatment and services to prevent complications of enteral feeding for 1 of 2 residents (Resident #100) reviewed. Specifically, Resident #100's tube feeding water flushes were not administered as ordered and the tube feeding was observed unlabeled.
Inspectors wroteBased on observations, record review, and interviews during the recertification survey conducted 12/3/2024 through 12/10/2024, the facility did not provide on-going assessment and did not obtain informed consent prior to the installation of bed rails (side rails) for 1 of 2 residents (Resident #68) reviewed. Specifically, Resident #68 had bed rails on both sides of the bed and did have informed consent for the placement of bed rails and was not regularly assessed to ensure the bed rails remained appropriate.
Inspectors wroteBased on observations, record review, and interviews during the recertification survey conducted 12/3/2024 - 12/10/2024, the facility did not ensure food was stored, prepared, distributed, and served in accordance with professional standards for food service safety in the facility's main kitchen. Specifically, the main kitchen had unclean surfaces and expired food items.
Inspectors wroteBased on record review and interviews during the recertification and abbreviated (NY00326659) surveys conducted on 12/3/2024-12/10/2024, the facility did not provide specific services outside the facility when the facility did not employ a qualified professional to furnish the specific service for 1 of 2 residents (Resident #100) reviewed. Specifically, Resident #100 was referred to neurosurgery and pulmonology (lung specialist) and the facility did not follow up on these referrals in a timely manner.
Inspectors wroteBased on record review and interview during the abbreviated Survey (NY00323447), the facility did not immediately inform the resident's representative and did not consult with the physician when there was a significant change in the resident's physical status and/or a need to alter treatment significantly for 1 of 3 residents reviewed (Resident #1). Specifically, Resident #1 did not have capacity to make medical decisions and their health care proxy (HCP, person appointed to make healthcare decisions when the individual can no longer do so) was not notified when the resident had changes in their medical status and treatments. Additionally, the medical provider was not notified when the resident missed 2 diagnostic cardiology appointment and they were not rescheduled and the HCP was not notified of scheduled diagnostic tests.
Inspectors wroteBased on observation, record review, and interview during the recertification survey conducted 11/28/22-12/2/22, the facility failed to provide a safe, clean, comfortable, and homelike environment for 7 facility areas (main kitchen, third floor elevator hallway, third floor common area near resident room [ROOM NUMBER], main laundry area, and resident rooms 102, 114, 116, and 302). Specifically, there were multiple stained/damaged solid ceilings tiles; damaged equipment in the main kitchen; the laundry lacked an appropriate hand washing sink; and resident rooms 102, 104, 116, and 302 had multiple stained, unclean, and damaged areas.
Inspectors wroteBased on observation, interview, and record review during the recertification survey conducted 11/28/22-12/2/22, the facility failed to provide, based on the comprehensive assessment and care plan and the preferences of each resident, an ongoing program to support residents in their choice of activities, designed to meet the interests of and support the physical, mental, and psychosocial well-being of each resident for 6 of 7 residents (Residents #30, 50, 66, 76, 78, and 103) reviewed. Specifically, Residents #50 and 103 (who resided on the dementia unit), and Residents #30, 50, 76 and 78 were not offered meaningful activities and were not provided with activities of their choosing. Additionally, Resident #78's room was not personalized with individual activity items, such as television, radio, and/or reading materials.
Inspectors wroteBased on observation, record review, and interview during the recertification survey conducted 11/28/22-12/2/22, the facility failed to ensure residents who were unable to carry out activities of daily living (ADLs) received the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for 2 of 7 residents (Residents #30 and 85) reviewed. Specifically, Resident #30 was not shaved and did not receive assistance or adaptive equipment at 2 meals as planned; Resident #85 was observed on multiple occasions with their call bell out of reach.
Inspectors wroteBased on observation, record review and interview during the recertification survey conducted 11/28/22-12/02/22, the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices for 1 of 1 resident (Resident #87) reviewed. Specifically, Resident #87 had a urinary catheter (a tube used to empty the bladder and collect urine in a drainage bag), complained of urinary tract symptoms, had a physician order for a urinalysis (U/A) and culture and sensitivity (C&S) and the urine specimen was not collected and submitted to the laboratory timely. Additionally, there was no medical rationale, physician order, or comprehensive care plan (CCP) for the use of a urinary catheter.
Inspectors wroteBased on observation, record review, and interview during the recertification survey conducted 11/28/22-12/2/22, the facility failed to ensure that a resident who needed respiratory care was provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences for 1 of 2 residents (Resident #73) reviewed. Specifically, Resident #73 was observed not receiving oxygen as ordered.
Inspectors wroteBased on interview and record review during the recertification survey, the facility did not inform each resident when changes in Medicare coverage occurred for 4 of 4 residents (Residents #14, 27, 465 and 466) reviewed for beneficiary notices. Specifically, Residents #14, 27, 465, and 466 were not provided with Notice of Medicare Non-Coverage (NOMNC) CMS (Centers for Medicare and Medicaid Services)-10123 letters.
Inspectors wroteBased on observation, interview, and record review during the recertification survey the facility did not maintain drugs and biologicals used in the facility in accordance with currently accepted professional principles for 1 of 2 medication rooms and 2 of 3 medication carts reviewed for medication storage and labeling. Specifically, there were expired stock medications in the Unit 1 and 2 medication carts and Unit 2 had an open undated vial of Lidocaine (liquid anesthetic) on a medication room shelf.
Inspectors wroteBased on observation, record review and interview during the recertification survey, the facility did not ensure the right to receive services with reasonable accomodation of needs and preferences for 1 of 2 residents (Resident #365) reviewed for choices. Specifically, Resident #365 had to purchase his own sheets for his bariatric bed (a heavy duty, extra wide bed).
Inspectors wroteBased on interview and record review, the facility did not ensure the participation of the resident and the resident's representative in comprehensive care planning for 2 of 4 residents (Residents #53 and 92) reviewed for care plans. Specifically, Residents #53 and 92 or their designated representatives were not invited to participate in the development of their comprehensive care plan.
Inspectors wroteBased on observation, interview, and record review during the recertification survey, the facility did not ensure that each resident received treatment and care in accordance with professional standards of practice for 1 of 1 resident (Resident #37) reviewed for unnecessary medications. Specifically, Resident #37 had extreme fluctuations in his blood glucose levels and was not provided with sufficient diabetes management and did not receive an endocrine (specialist for diabetes management) consult as ordered to address his diabetes.
Inspectors wroteBased on observation, record review and interview during the recertification survey, the facility did not store, prepare, distribute and serve food in accordance with professional standards for food service safety in 1 of 1 kitchen (main kitchen), in 1 of 3 nourishment refrigerators (Unit 1), and for 1 of 21 residents (Resident #23) reviewed for dining. Specifically, there was outdated food in a nourishment refrigerator, unclean equipment in the kitchen, and Resident #23's food was served without safe food handling during a breakfast observation.
Inspectors wroteBased on observation, record review and interview during the recertification survey, the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 5 residents (Resident #365) reviewed for non-pressure skin conditions. Specifically, proper hand hygiene and glove use was not performed during a dressing change for Resident #365.
Inspectors wroteBased on observation, record review and interview during the recertification survey, the facility did not have adequate outside ventilation by means of windows for 5 of 5 windows (resident rooms 203, 206, 209, 211, and 212) observed. Specifically, there were not operable windows in resident rooms.
33 fire safety citations on file: 11 on December 10, 2024, 13 on December 2, 2022, 9 on December 6, 2019.
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | New York | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.07 | 3.63 | 3.86 |
| Registered nurses | 0.24 | 0.71 | 0.69 |
| All nursing staff on weekends | 2.65 | 3.18 | 3.42 |
| Nurse aides | 1.78 | ||
| Licensed practical nurses | 1.05 | ||
| Nursing staff turnover (share who left in a year) | 56.4% | 40.3% | 45.8% |
| Registered nurse turnover | 60.0% | 39.8% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.89 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.24 on weekdays and 2.65 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 16.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.36 in April to June 2025 to 3.07 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.07 | 0.24 | 3.24 | 2.65 | 16.2% | 0 of 90 | 116 |
| Oct to Dec 2025 | 3.35 | 0.28 | 3.45 | 3.09 | 16.7% | 0 of 92 | 117 |
| Jul to Sep 2025 | 3.35 | 0.30 | 3.57 | 2.78 | 22.1% | 0 of 92 | 117 |
| Apr to Jun 2025 | 3.36 | 0.29 | 3.60 | 2.76 | 26.3% | 0 of 91 | 116 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| New York, Jan to Mar 2026 | 3.55 | 0.68 | 3.72 | 3.13 | 9.8% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| New York, all employers | |||
| CNAs (nursing assistants) | $23.36 | $21.04 to $24.99 | 87,990 |
| LPNs and LVNs | $32.30 | $29.52 to $37.00 | 39,400 |
| Registered nurses | $52.62 | $45.60 to $62.34 | 205,810 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | New York | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 8.0 | 14.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.4 | 0.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.2 | 1.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.4 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.9 | 12.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.8 | 6.5 | 4.6 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 28.3 | 20.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 15.0 | 9.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.5 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.8 | 1.4 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Oneida Center for Rehabilitation and Nursing's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (40.1% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
40.1% this home
No different from the national rate
US median of homes 51.5% · New York: 101 better, 157 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 60 eligible stays.
9.6% this home
No different from the national rate
US median of homes 10.7% · New York: 12 better, 5 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 80 eligible stays.
9.7% this home
No different from the national rate
US median of homes 7.1% · New York: 7 better, 21 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 50 eligible stays.
61.9% this home
Median of homes: New York60.6% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 42 residents counted.
0.0% this home
Median of homes: New York0.6% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 75 residents counted.
0.0% this home
Median of homes: New York2.0% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 75 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: New York98.5% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 16 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: UTICA OPERATIONS ASSOC LLC. CMS links this home to Centers Health Care, a group of 36 nursing homes averaging 2.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Utica Kr Holding LLC | 5% or greater direct ownership interest | Organization | 99% | 01/01/2018 |
| Rozenberg, Kenneth | Direct ownership interest | Individual | 12/31/2017 | |
| Rozenberg, Kenneth | 5% or greater indirect ownership interest | Individual | 95% | 01/01/2018 |
| Hovey, Adam | Operational/managerial control | Individual | 03/13/2026 | |
| Johnson, Quentin | Operational/managerial control | Individual | 03/13/2026 | |
| Hovey, Adam | Adp of the SNF | Individual | 03/13/2026 | |
| Johnson, Quentin | Adp of the SNF | Individual | 03/13/2026 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
Licensed assisted living homes in the same town or within 5 miles, each with its New York inspection record.
These are the official offices in New York. NursingHomeClear cannot take or act on complaints.