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Assisted living / California / Riverside

Citrus Place

7898 California Ave, Riverside, CA 92504 · Riverside County · (951) 687-2241

Residential care facility for the elderly (RCFE) · licensed for 140 residents · Licensed since 2020 · Licensee: Riverside Msl LLC ; Msl Community Mnagement LLC

34state visits on file
3Type A citations
8Type B citations
9 of 50complaint allegations substantiated
140licensed capacity

California Department of Social Services, Community Care Licensing Division data as of October 8, 2026 · Facility 331880924 · See the state record

The record in brief

California's licensing agency has 34 visits to Citrus Place on file since October 2021: 4 inspections, 26 complaint visits and 4 other visits. The most recent was on September 24, 2026.

Those visits led to 3 Type A citations and 8 Type B citations (the state's two levels of deficiency), 15 cited regulation sections in all.

The state looked into 17 complaints covering 50 allegations: 9 substantiated, 0 inconclusive, 34 unsubstantiated and 7 unfounded.

State visits and citations

Each column is one visit by California's Community Care Licensing Division, oldest on the left. The file does not say which visit produced which citation, so the citations are listed below as the file gives them.

InspectionComplaint visitOther visit
Kind of visitVisitsType A citationsType B citations
Inspections400
Complaint visits2627
Other visits411
All visits3438

A Type A deficiency is a violation of the regulations or the Health and Safety Code that, if not corrected, poses a direct and immediate risk to the health, safety or personal rights of people in care.cdss.ca.gov

A Type B deficiency is a violation that, without correction, could become a risk to the health, safety or personal rights of people in care, or a recordkeeping violation that would affect their care or the protection of their resources.cdss.ca.gov

The licensee must be told in writing of every licensing deficiency, and each one can cite the section of law or Title 22 regulation it is based on.cdss.ca.gov

Regulation sections cited15 citations
  1. §
    Title 22 section 87464(f)(1)
    Plan of correction date in the file: December 4, 2024
  2. §
    Title 22 section 87464(f)(4)
    Plan of correction date in the file: December 4, 2024
  3. §
    Title 22 section 87468.1(a)(3)
    Plan of correction date in the file: December 4, 2024
  4. §
    Title 22 section 87468.1
    Plan of correction date in the file: April 29, 2026
  5. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: March 14, 2025
  6. §
    Title 22 section 87211(a)(1)(D)
    Plan of correction date in the file: December 17, 2024
  7. §
    Title 22 section 87218(a)(1)
    Plan of correction date in the file: December 17, 2024
  8. §
    Title 22 section 87468.1(a)
    Plan of correction date in the file: December 17, 2024
  9. §
    Title 22 section 87303(a)
    Plan of correction date in the file: December 3, 2024
  10. §
    Title 22 section 87307(d)(2)
    Plan of correction date in the file: December 3, 2024
  11. §
    Title 22 section 87411(a)(1)
    Plan of correction date in the file: May 14, 2024
  12. §
    Health and Safety Code section 1569.618(c)(3)
    Plan of correction date in the file: January 1, 2024
  13. §
    Title 22 section 87411
    Plan of correction date in the file: January 1, 2024
  14. §
    Title 22 section 87466
    Plan of correction date in the file: January 1, 2024
  15. §
    Title 22 section 87468.1(a)(2)
    Plan of correction date in the file: December 3, 2024

Title 22 is California's licensing regulations for these homes; 1569 sections are the state's Health and Safety Code. The state's own facility search shows each visit report in full: CDSS Care Facility Search (facility number 331880924).

Complaint investigations

Each row is one complaint the state investigated, with what it found for each allegation in it.

Date in the fileSubstantiatedInconclusiveUnsubstantiatedUnfoundedType AType B
June 19, 2026000200
April 17, 2026006200
April 16, 2026100001
April 14, 2026001100
July 1, 2025100001
December 31, 2024005000
December 31, 2024005000
December 31, 2024303012
December 17, 2024001000
December 13, 2024103001
December 10, 2024104110
December 4, 2024001000
November 27, 2024003000
November 27, 2024001000
November 27, 2024200002
August 23, 2024000100
July 30, 2023001000

Community Care Licensing decides complaints on a preponderance of the evidence standard: the evidence must show it is more likely than not (more than 50%) that the allegation is true.cdss.ca.gov

A complaint allegation is substantiated when the preponderance of the evidence standard is met.cdss.ca.gov

An allegation is unsubstantiated when the investigation shows there is not enough evidence to prove a violation occurred.cdss.ca.gov

An allegation is unfounded when the evidence shows it could not have happened, is false, or has no reasonable basis.cdss.ca.gov

Memory care

California does not issue a separate memory care licence, and the state's roster does not mark which homes care for residents with dementia. Ask the home how it cares for residents with dementia, and check the citations above.

California's updated dementia care rules for RCFEs took effect January 1, 2025. They aim to support person-centered care and let residents age in place in the least restrictive setting they know as home.cdss.ca.gov

The dementia care standards, once kept in one regulation section, are now spread across several sections so they support care for all residents.cdss.ca.gov

The rules now address resident behaviors whatever the diagnosis, focusing on individual needs, and whether a resident may have items such as cleaning solutions or sharp objects depends on their own needs and appraisal.cdss.ca.gov

Costs

California does not publish what assisted living homes charge, and Citrus Place has no rate on file with us. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

An RCFE must give residents or their representatives at least 90 days' written notice of a rate increase, with the amount and the reasons, including a description of the added costs. Increases due to a change in the resident's level of care are an exception.ahum.assembly.ca.gov

When the rate goes up because a resident's level of care changes, the RCFE must give written notice within two business days after it starts providing the new level of care.ahum.assembly.ca.gov

Who runs it

Licensee in the state file: Riverside Msl LLC ; Msl Community Mnagement LLC.

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. California's Community Care Licensing Division investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

California's long-term care ombudsman programs advocate for residents of skilled nursing facilities and of 8,105 residential care facilities for the elderly.aging.ca.gov

California long-term care facilities must post the local ombudsman's number and the statewide hotline, 1-800-231-4024, which takes calls 24 hours a day, 7 days a week. Ombudsman services are free and complaints are confidential.aging.ca.gov

Common questions

Is Citrus Place licensed?
California's Department of Social Services lists it as licensed, facility 331880924, residential care facility for the elderly (rcfe), since November 17, 2020 (state data as of October 8, 2026).
How many residents can Citrus Place care for?
Its licence is for 140 residents.
Has Citrus Place been cited by the state?
The state file lists 3 Type As and 8 Type Bs citation counts across 34 visits on file.

Sources

  • Licence, capacity, visits, citations and complaint findings: California Department of Social Services, Community Care Licensing Division, Residential Care Facilities for the Elderly (RCFE), Download Data, downloaded October 8, 2026.
  • Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
  • NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.
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