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Assisted living / California / San Diego

Cloisters of the Valley, LLC

4171 Camino Del Rio South, San Diego, CA 92108 · San Diego County · (619) 283-2226

Residential care facility for the elderly (RCFE) · licensed for 70 residents · Licensed since 2020 · Licensee: Del Rio Care, LLC; Bayshire, LLC

62state visits on file
7Type A citations
21Type B citations
23 of 86complaint allegations substantiated
70licensed capacity

California Department of Social Services, Community Care Licensing Division data as of October 8, 2026 · Facility 374604267 · See the state record

The record in brief

California's licensing agency has 62 visits to Cloisters of the Valley, LLC on file since November 2021: 4 inspections, 43 complaint visits and 15 other visits. The most recent was on September 17, 2026.

Those visits led to 7 Type A citations and 21 Type B citations (the state's two levels of deficiency), 31 cited regulation sections in all.

The state looked into 35 complaints covering 86 allegations: 23 substantiated, 0 inconclusive, 61 unsubstantiated and 2 unfounded.

State visits and citations

Each column is one visit by California's Community Care Licensing Division, oldest on the left. The file does not say which visit produced which citation, so the citations are listed below as the file gives them.

InspectionComplaint visitOther visit
Kind of visitVisitsType A citationsType B citations
Inspections400
Complaint visits43316
Other visits1545
All visits62721

A Type A deficiency is a violation of the regulations or the Health and Safety Code that, if not corrected, poses a direct and immediate risk to the health, safety or personal rights of people in care.cdss.ca.gov

A Type B deficiency is a violation that, without correction, could become a risk to the health, safety or personal rights of people in care, or a recordkeeping violation that would affect their care or the protection of their resources.cdss.ca.gov

The licensee must be told in writing of every licensing deficiency, and each one can cite the section of law or Title 22 regulation it is based on.cdss.ca.gov

Regulation sections cited31 citations
  1. §
    Title 22 section 87465(c)(2)
    Plan of correction date in the file: August 12, 2026
  2. §
    Title 22 section 87456(a)(1)
    Plan of correction date in the file: February 9, 2026
  3. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: December 24, 2025
  4. §
    Title 22 section 87411(a)
    Plan of correction date in the file: December 1, 2025
  5. §
    Title 22 section 87355(e)(1)
    Plan of correction date in the file: September 15, 2026
  6. §
    Title 22 section 87465(h)(2)
    Plan of correction date in the file: December 24, 2025
  7. §
    Title 22 section 87468.2
    Plan of correction date in the file: November 28, 2023
  8. §
    Title 22 section 87411
    Plan of correction date in the file: October 28, 2023
  9. §
    Title 22 section 87464(f)(4)
    Plan of correction date in the file: October 16, 2026
  10. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: August 31, 2026
  11. §
    Title 22 section 87303(a)
    Plan of correction date in the file: May 1, 2026
  12. §
    Title 22 section 87468.2(a)(4)
    Plan of correction date in the file: April 24, 2026
  13. §
    Title 22 section 87468.1(a)(1)
    Plan of correction date in the file: May 13, 2026
  14. §
    Title 22 section 87224(a)(4)
    Plan of correction date in the file: April 17, 2026
  15. §
    Title 22 section 87411(a)
    Plan of correction date in the file: April 20, 2026
  16. §
    Title 22 section 87211(a)(1)(D)
    Plan of correction date in the file: February 5, 2026
  17. §
    Title 22 section 87465(c)(2)
    Plan of correction date in the file: February 4, 2026
  18. §
    Title 22 section 87507(f)
    Plan of correction date in the file: October 1, 2025
  19. §
    Title 22 section 87303(e)(2)
    Plan of correction date in the file: August 7, 2025
  20. §
    Title 22 section 87468.2
    Plan of correction date in the file: August 23, 2024
  21. §
    Title 22 section 87468.1(a)(1)
    Plan of correction date in the file: May 26, 2023
  22. §
    Title 22 section 87411(a)
    Plan of correction date in the file: February 23, 2023
  23. §
    Title 22 section 87468.1(a)(10)
    Plan of correction date in the file: February 23, 2023
  24. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: February 23, 2023
  25. §
    Title 22 section 87468.1(a)(1)
    Plan of correction date in the file: February 23, 2023
  26. §
    Title 22 section 87206(a)
    Plan of correction date in the file: December 12, 2021
  27. §
    Title 22 section 87207
    Plan of correction date in the file: August 25, 2026
  28. §
    Title 22 section 87211(a)(1)(D)
    Plan of correction date in the file: April 10, 2026
  29. §
    Title 22 section 87507(c)
    Plan of correction date in the file: October 9, 2024
  30. §
    Title 22 section 87466
    Plan of correction date in the file: November 26, 2023
  31. §
    Title 22 section 87466
    Plan of correction date in the file: May 10, 2023

Title 22 is California's licensing regulations for these homes; 1569 sections are the state's Health and Safety Code. The state's own facility search shows each visit report in full: CDSS Care Facility Search (facility number 374604267).

Complaint investigations

Each row is one complaint the state investigated, with what it found for each allegation in it.

Date in the fileSubstantiatedInconclusiveUnsubstantiatedUnfoundedType AType B
September 30, 2026001000
June 25, 2026002000
May 24, 2026200002
May 22, 2026003000
May 22, 2026101001
April 24, 2026104001
April 16, 2026100001
February 22, 2026200002
February 10, 2026100010
January 28, 2026106010
January 27, 2026001000
January 27, 2026100010
September 30, 2025001000
September 26, 2025100001
September 26, 2025106001
September 3, 2025004000
August 4, 2025201000
November 26, 2024005000
October 29, 2024001000
August 23, 2024100001
June 21, 2024000100
March 28, 2024004000
March 26, 2024003000
November 30, 2023001000
November 30, 2023007000
September 22, 2023001000
May 31, 2023002000
April 28, 2023101001
February 28, 2023001000
January 31, 2023202002
January 31, 2023002000
January 30, 2023201002
October 26, 2022000100
December 31, 2021200000
November 30, 2021100001

Community Care Licensing decides complaints on a preponderance of the evidence standard: the evidence must show it is more likely than not (more than 50%) that the allegation is true.cdss.ca.gov

A complaint allegation is substantiated when the preponderance of the evidence standard is met.cdss.ca.gov

An allegation is unsubstantiated when the investigation shows there is not enough evidence to prove a violation occurred.cdss.ca.gov

An allegation is unfounded when the evidence shows it could not have happened, is false, or has no reasonable basis.cdss.ca.gov

Memory care

California does not issue a separate memory care licence, and the state's roster does not mark which homes care for residents with dementia. Ask the home how it cares for residents with dementia, and check the citations above.

California's updated dementia care rules for RCFEs took effect January 1, 2025. They aim to support person-centered care and let residents age in place in the least restrictive setting they know as home.cdss.ca.gov

The dementia care standards, once kept in one regulation section, are now spread across several sections so they support care for all residents.cdss.ca.gov

The rules now address resident behaviors whatever the diagnosis, focusing on individual needs, and whether a resident may have items such as cleaning solutions or sharp objects depends on their own needs and appraisal.cdss.ca.gov

Costs

California does not publish what assisted living homes charge, and Cloisters of the Valley, LLC has no rate on file with us. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

An RCFE must give residents or their representatives at least 90 days' written notice of a rate increase, with the amount and the reasons, including a description of the added costs. Increases due to a change in the resident's level of care are an exception.ahum.assembly.ca.gov

When the rate goes up because a resident's level of care changes, the RCFE must give written notice within two business days after it starts providing the new level of care.ahum.assembly.ca.gov

Who runs it

Licensee in the state file: Del Rio Care, LLC; Bayshire, LLC.

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. California's Community Care Licensing Division investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

California's long-term care ombudsman programs advocate for residents of skilled nursing facilities and of 8,105 residential care facilities for the elderly.aging.ca.gov

California long-term care facilities must post the local ombudsman's number and the statewide hotline, 1-800-231-4024, which takes calls 24 hours a day, 7 days a week. Ombudsman services are free and complaints are confidential.aging.ca.gov

Common questions

Is Cloisters of the Valley, LLC licensed?
California's Department of Social Services lists it as licensed, facility 374604267, residential care facility for the elderly (rcfe), since June 3, 2020 (state data as of October 8, 2026).
How many residents can Cloisters of the Valley, LLC care for?
Its licence is for 70 residents.
Has Cloisters of the Valley, LLC been cited by the state?
The state file lists 7 Type As and 21 Type Bs citation counts across 62 visits on file.

Sources

  • Licence, capacity, visits, citations and complaint findings: California Department of Social Services, Community Care Licensing Division, Residential Care Facilities for the Elderly (RCFE), Download Data, downloaded October 8, 2026.
  • Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
  • NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.
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