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Assisted living / California / W. Covina

Country View Assisted Living

824 W. Cameron Ave, W. Covina, CA 91790 · Los Angeles County · (626) 962-3511

Residential care facility for the elderly (RCFE) · licensed for 136 residents · Licensed since 2019 · Licensee: Emes Management, Inc.

46state visits on file
3Type A citations
2Type B citations
2 of 104complaint allegations substantiated
136licensed capacity

California Department of Social Services, Community Care Licensing Division data as of October 8, 2026 · Facility 198603183 · See the state record

The record in brief

California's licensing agency has 46 visits to Country View Assisted Living on file since October 2021: 5 inspections, 41 complaint visits and 0 other visits. The most recent was on August 31, 2026.

Those visits led to 3 Type A citations and 2 Type B citations (the state's two levels of deficiency), 5 cited regulation sections in all.

The state looked into 40 complaints covering 104 allegations: 2 substantiated, 0 inconclusive, 102 unsubstantiated and 0 unfounded.

State visits and citations

Each column is one visit by California's Community Care Licensing Division, oldest on the left. The file does not say which visit produced which citation, so the citations are listed below as the file gives them.

InspectionComplaint visitOther visit
Kind of visitVisitsType A citationsType B citations
Inspections500
Complaint visits4122
Other visits010
All visits4632

A Type A deficiency is a violation of the regulations or the Health and Safety Code that, if not corrected, poses a direct and immediate risk to the health, safety or personal rights of people in care.cdss.ca.gov

A Type B deficiency is a violation that, without correction, could become a risk to the health, safety or personal rights of people in care, or a recordkeeping violation that would affect their care or the protection of their resources.cdss.ca.gov

The licensee must be told in writing of every licensing deficiency, and each one can cite the section of law or Title 22 regulation it is based on.cdss.ca.gov

Regulation sections cited5 citations
  1. §
    Title 22 section 87555(b)(9)
    Plan of correction date in the file: March 8, 2023
  2. §
    Title 22 section 87555(b)(a)
    Plan of correction date in the file: January 27, 2023
  3. §
    Title 22 section 87309(a)
    Plan of correction date in the file: June 25, 2024
  4. §
    Title 22 section 87555(b)(27)
    Plan of correction date in the file: March 8, 2023
  5. §
    Title 22 section 87555(b)(27)
    Plan of correction date in the file: February 9, 2023

Title 22 is California's licensing regulations for these homes; 1569 sections are the state's Health and Safety Code. The state's own facility search shows each visit report in full: CDSS Care Facility Search (facility number 198603183).

Complaint investigations

Each row is one complaint the state investigated, with what it found for each allegation in it.

Date in the fileSubstantiatedInconclusiveUnsubstantiatedUnfoundedType AType B
October 1, 2026001000
September 22, 2026002000
June 26, 2026001000
June 19, 2026004000
April 9, 2026001000
March 24, 2026001000
March 5, 2026001000
January 28, 2026006000
January 9, 2026005000
December 30, 2025002000
December 12, 2025001000
October 31, 2025001000
August 7, 2025002000
August 5, 2025001000
November 21, 2024002000
September 30, 2024001000
June 3, 2024002000
May 28, 2024005000
March 1, 2024001000
October 17, 2023007000
August 31, 20230013000
August 22, 2023001000
June 20, 2023007000
May 15, 2023004000
April 12, 2023001000
March 10, 2023200022
February 23, 2023002000
December 20, 2022001000
November 3, 2022002000
October 28, 2022003000
June 14, 2022005000
May 25, 2022001000
April 20, 2022002000
April 12, 2022001000
March 28, 2022002000
March 3, 2022001000
January 18, 2022005000
December 17, 2021001000
December 17, 2021002000
October 14, 2021001000

Community Care Licensing decides complaints on a preponderance of the evidence standard: the evidence must show it is more likely than not (more than 50%) that the allegation is true.cdss.ca.gov

A complaint allegation is substantiated when the preponderance of the evidence standard is met.cdss.ca.gov

An allegation is unsubstantiated when the investigation shows there is not enough evidence to prove a violation occurred.cdss.ca.gov

An allegation is unfounded when the evidence shows it could not have happened, is false, or has no reasonable basis.cdss.ca.gov

Memory care

California does not issue a separate memory care licence, and the state's roster does not mark which homes care for residents with dementia. Ask the home how it cares for residents with dementia, and check the citations above.

California's updated dementia care rules for RCFEs took effect January 1, 2025. They aim to support person-centered care and let residents age in place in the least restrictive setting they know as home.cdss.ca.gov

The dementia care standards, once kept in one regulation section, are now spread across several sections so they support care for all residents.cdss.ca.gov

The rules now address resident behaviors whatever the diagnosis, focusing on individual needs, and whether a resident may have items such as cleaning solutions or sharp objects depends on their own needs and appraisal.cdss.ca.gov

Costs

California does not publish what assisted living homes charge, and Country View Assisted Living has no rate on file with us. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

An RCFE must give residents or their representatives at least 90 days' written notice of a rate increase, with the amount and the reasons, including a description of the added costs. Increases due to a change in the resident's level of care are an exception.ahum.assembly.ca.gov

When the rate goes up because a resident's level of care changes, the RCFE must give written notice within two business days after it starts providing the new level of care.ahum.assembly.ca.gov

Who runs it

Licensee in the state file: Emes Management, Inc..

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. California's Community Care Licensing Division investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

California's long-term care ombudsman programs advocate for residents of skilled nursing facilities and of 8,105 residential care facilities for the elderly.aging.ca.gov

California long-term care facilities must post the local ombudsman's number and the statewide hotline, 1-800-231-4024, which takes calls 24 hours a day, 7 days a week. Ombudsman services are free and complaints are confidential.aging.ca.gov

Common questions

Is Country View Assisted Living licensed?
California's Department of Social Services lists it as licensed, facility 198603183, residential care facility for the elderly (rcfe), since July 2, 2019 (state data as of October 8, 2026).
How many residents can Country View Assisted Living care for?
Its licence is for 136 residents.
Has Country View Assisted Living been cited by the state?
The state file lists 3 Type As and 2 Type Bs citation counts across 46 visits on file.

Sources

  • Licence, capacity, visits, citations and complaint findings: California Department of Social Services, Community Care Licensing Division, Residential Care Facilities for the Elderly (RCFE), Download Data, downloaded October 8, 2026.
  • Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
  • NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.
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